Vertu Motors - Kia Barnsley レビュー 71

Vertu Motors - Kia Barnsley からの回答

4日前

Thank you for such an amazing review and recommendation.
We’re absolutely delighted to hear about your experience with Vertu Barnsley. It’s fantastic to know that Chris looked after you so well throughout your EV purchase, providing top-notch communication and customer care — he’ll be thrilled to read your kind words.
It’s equally great to hear about Dean’s support too. Going the extra mile, even taking the time to check in on his day off, truly reflects the level of dedication we aim to deliver for every customer.
Your feedback means a great deal to the whole team, and we’re so pleased you felt so well supported throughout your journey. We really appreciate your recommendation and look forward to welcoming you back again in the future.
Kind regards,
Keith

Vertu Motors - Kia Barnsley からの回答

5日前

Thank you for the lovely feedback. We’re so pleased to hear Chris made everything run so smoothly and that your Kia Venga is the perfect fit for you.

Many thanks,
Chloe

Vertu Motors - Kia Barnsley からの回答

6日前

Hi
Thank you so much for your fantastic feedback. We're absolutely delighted to hear that you received second‑to‑none customer service at Vertu Kia Barnsley.
A huge thank you for recognising Craig — it’s wonderful to know he went above and beyond to make your experience special (and even helped pick a name for your car — that’s a first class touch!). We're so pleased you both left feeling valued and excited about your nearly new car — that’s exactly what we aim for.
Your kind words will mean a great deal to Craig and the whole team.
Enjoy your new car!
Kind regards
Dawn

Vertu Motors - Kia Barnsley からの回答

2026年5月20日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn

Vertu Motors - Kia Barnsley からの回答

2026年5月20日

Thank you so much for your kind words! We are so happy to hear that Chris was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Vertu Motors - Kia Barnsley からの回答

2026年5月11日

Good morning Janet,

Thank you for your review. It’s great to hear that the team listened carefully to what you were looking for and made you feel at ease throughout. Chloe’s clear explanations and relaxed approach on the test drive clearly helped make the experience comfortable, and it’s lovely to know that now you’ve had the car for a week, you’re really enjoying driving it.

Kind regards,
Dean

Vertu Motors - Kia Barnsley からの回答

2026年5月7日

Hi Deborah,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re absolutely delighted to hear about your experience at Vertu Kia Barnsley.
It’s wonderful to know that Craig took the time to really understand what you needed — especially with finding a car that had the right towing capacity for your caravan. His research and dedication in sourcing the perfect Sportage clearly paid off, and we’re thrilled that it has everything you were looking for.
We’re also really pleased to hear that you felt completely supported throughout, with no pressure at any stage, and that Craig was happy to answer all your questions by phone and email. That kind, patient and approachable service is exactly what we aim to deliver.
Thank you again for your kind words and for your 100% recommendation. Craig and the whole team will really appreciate your feedback, and we’ll be more than happy to welcome you back in the future.
Kind regards,
Liza.

Vertu Motors - Kia Barnsley からの回答

2026年4月29日

Good morning Pamela,

Thank you for your review. It’s lovely to hear how much you’re enjoying the car and that Craig made such a great impression with his friendly and helpful manner — he’ll be delighted with your feedback.

Kind regards,
Dean

Vertu Motors - Kia Barnsley からの回答

2026年4月28日

Hi Kev
Thank you for your lovely feedback. We're delighted to hear you received great service from start to finish and that the team looked after you so well. It’s wonderful to know that Craig was very helpful and helped keep the whole experience relaxed and comfortable for you. Your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Kia Barnsley からの回答

2026年4月23日

Dear Wayne,
Thank you very much for taking the time to share such a detailed and heartfelt review. We’re delighted to hear that this was the most pleasant and stress‑free car buying experience you’ve had.
Your kind words about Craig are truly appreciated. It’s wonderful to know that his professional, friendly and thoughtful approach helped make the process smooth, especially given your time constraints. We’re also pleased to hear that he took the time to explain optional extras clearly without any pressure, ensuring everything suited your needs.
We’re glad the personal touches, including the handwritten card and Vertu souvenir, made your experience even more special. Your appreciation of Craig and the team at Vertu Kia Barnsley means a great deal to us, and your strong recommendation is sincerely valued.
Thank you again for choosing Vertu Kia Barnsley — we hope you enjoy many happy miles in your new car.
Kind regards,
Liza

Vertu Motors - Kia Barnsley からの回答

2026年4月21日

Dear Gill,
Thank you very much for taking the time to share such a wonderful review. We’re delighted to hear that your experience collecting your Kia Sportage HEV was the best you’ve ever had and that Craig provided such outstanding service.
Your comments about Craig’s welcoming, friendly and genuine approach are truly appreciated. It’s fantastic to hear that he made you feel valued throughout, without any pressure, and that his honesty and helpfulness stood out compared to other dealerships.
Thank you for your very kind recommendation and for choosing Vertu Barnsley. We hope you continue to enjoy every mile in your new car.
Kind regards,
Liza

Vertu Motors - Kia Barnsley からの回答

2026年4月12日

Hi Cody
Thank you for your lovely feedback. We're really pleased to hear you received great service and found everything really helpful. It’s wonderful to know that Chris made the whole experience smooth for you. Your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Kia Barnsley からの回答

2026年4月11日

Hi there,
Thank you for your lovely feedback. We're really pleased to hear that James was excellent to deal with and very helpful throughout your experience. Your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Kia Barnsley からの回答

2026年4月10日

Good afternoon Karen,

Thank you for such a thoughtful review. We’re delighted to hear you’ve had such a positive experience at Vertu Kia Barnsley and that you’re thrilled with your nearly new EV6. It’s especially great to hear how Joe went the extra mile to make everything smooth, answer all your questions and ensure you felt genuinely valued throughout the process. Knowing we stand out compared to your previous experiences really means a lot to us.

Kind regards,
Dean

Vertu Motors - Kia Barnsley からの回答

2026年3月31日

Hi Neil, thank you for taking the time to leave your feedback. It is great to hear that the receptionist quickly put you in touch with Chris and that everything from the first conversation to collecting your car was smooth and straightforward. We are really pleased that you found Chris polite and friendly throughout. Thank you again for your review and for choosing us. Danielle

Vertu Motors - Kia Barnsley からの回答

2026年3月26日

Hi there,
Thank you for sharing your feedback. I’m really pleased to hear that you felt comfortable and at ease throughout your visit. Creating a relaxed, pressure‑free environment is something we always strive for, so it’s great to know this came across during your experience.
We truly appreciate you taking the time to leave your review.
Kind regards,
Keith

Vertu Motors - Kia Barnsley からの回答

2026年3月25日

Good afternoon Alan,

Thank you for sharing your review. I’m really pleased to hear you received excellent service and that the sales team — especially Joe — did everything they could to help. It’s great to know you’re happy with the car and felt it offered good value, too.

I really appreciate your high recommendation.

Kind regards,
Dean

Vertu Motors - Kia Barnsley からの回答

2026年3月25日

Good afternoon Jacek,

Thank you for taking the time to share your review. It’s great to hear how pleased you are with your recent purchase from Vertu Kia Barnsley. I’m really glad the whole experience felt smooth, stress‑free, and professional from start to finish.

It’s wonderful to hear how brilliant Craig was throughout the process and that you felt valued at every stage — that’s exactly the kind of experience we aim to deliver.

Thank you again for the recommendation, and I’m delighted you’re happy with everything.

Kind regards,
Dean

Vertu Motors - Kia Barnsley からの回答

2026年3月21日

Thank you so much for sharing your wonderful experience. We’re delighted to hear how friendly, approachable, and professional the team were from the moment you arrived. It’s fantastic that choosing your Kia Picanto was such an enjoyable experience — it’s a brilliant car, and we’re thrilled you love it. Craig will be over the moon to know his support made such a positive impression. A well‑deserved 10/10 indeed. Thank you for recommending Kia Vertu Barnsley so highly.
Kind regards,
Chloe

Vertu Motors - Kia Barnsley からの回答

2026年3月21日

Thank you so much for sharing such a wonderful review. It’s fantastic to hear that you’ve been a loyal customer of Kia Barnsley for 12 years, and we truly appreciate the trust you continue to place in the team. Liz and Becky will be delighted to know their support over the years has meant so much. We’re also thrilled that Chloe was able to make your new‑car experience smooth, friendly, and well‑communicated from start to finish. Your kind words about the team’s honesty and friendliness mean a great deal, and we’re honoured to have you as a customer for many years to come.
Kind regards,
Chloe