Great salesman, John Brennan, made everything so easy, and straight forward. Could not have offered any better customer service, and the other staff members we met were all just as friendly.
企業が回答しました
所在地
所在地を変更Sheepscar Way, Land Rover, Gemini Business Park, LS7 3JB Leeds, West Yorkshire, GB
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レビュアーのコメントを見てみましょう
My wife and I enjoyed first class service from Sarah and Simon when buying our car. Even the General Manager John introduced himself and the dealership is warm and welcoming. Buying a car from them is... もっと見る
企業が回答しました
I recently purchased a Range Rover Stealth and a Defender from the Leeds outlet, and the whole experience was fantastic. From the moment we walked into the showroom, the team made us feel genui... もっと見る
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Following a shocking experience with Lloyd Land Rover at York when I last changed my vehicle in 2023, it was a pleasure to deal with Vertu Leeds. Gemma was superb throughout (very professional). L... もっと見る
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企業情報
Vertu Motors - Land Rover Leeds について
当該企業による記述
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
連絡先
Sheepscar Way, Land Rover, Gemini Business Park, LS7 3JB, Leeds, West Yorkshire, 英国
- 0344 659 2717
4.6
優良
123件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Everything went really smooth and good…
Everything went really smooth and good people to deal with.
Would certainly use again.
2026年8月7日
自発的なレビュー
Vertu Motors - Land Rover Leeds からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
Great salesman
Great salesman, John Brennan, made everything so easy, and straight forward. Could not have offered any better customer service, and the other staff members we met were all just as friendly.
2026年8月3日
自発的なレビュー
Vertu Motors - Land Rover Leeds からの回答
Good afternoon George,
Thank you for your wonderful feedback, it’s great to hear John made everything so easy and straightforward for you. We’re delighted he provided such excellent customer service, and it’s lovely to know the rest of the team were just as friendly and welcoming.
Kind regards,
Dean
Sarah is brilliant
2026年7月31日
自発的なレビュー
Vertu Motors - Land Rover Leeds からの回答
Thank you so much for your kind words! We are so happy to hear that Sarah was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Simon says it right
Attentive service and people who really know their job. Simon is outstanding. No hassling, no pressure, no pushiness, just a professional attitude which was entirely natural and relaxing.
2026年7月22日
自発的なレビュー
Vertu Motors - Land Rover Leeds からの回答
Hi Pam,
Thank you for your fantastic 5-star review!
We’re delighted to hear you received such attentive service from the team at Vertu Land Rover Leeds. It’s wonderful to know Simon’s professional, knowledgeable and no-pressure approach made the experience so relaxed and enjoyable.
We’ll be sure to pass on your kind feedback to Simon. Thank you for taking the time to share your experience, and we hope to welcome you back again in the future.
Kind regards,
Kerry
MADE BUYING A PLEASURE
My wife and I enjoyed first class service from Sarah and Simon when buying our car. Even the General Manager John introduced himself and the dealership is warm and welcoming. Buying a car from them is a pleasure.
2026年7月20日
自発的なレビュー
Vertu Motors - Land Rover Leeds からの回答
Hi David,
Thank you for your fantastic 5-star review!
We’re delighted to hear you and your wife received first-class service from Sarah and Simon when purchasing your car. It’s wonderful to know the team made you feel so welcome, and we’re especially pleased that John took the time to introduce himself.
Thank you for your kind feedback. We’re thrilled that buying a car from Vertu Land Rover Leeds was such a positive experience and look forward to welcoming you back in the future.
Kind regards,
Kerry
Shane was very helpful and helpful
Shane was very helpful and helpful, he explained everything I needed to know and took his time in explaining everything to me
2026年6月17日
自発的なレビュー
Vertu Motors - Land Rover Leeds からの回答
Hi Natalie,
Thank you for your fantastic 5-star review!
We’re really pleased to hear Shane took the time to explain everything clearly and made you feel well supported throughout. We’ll be sure to pass on your kind feedback.
We hope to welcome you back again soon.
Kind regards,
Kerry
Simon was amazing as usual
Simon was amazing as usual . We have bought several cars from him over the past few years. Nothing is too much trouble for him. I would highly recommend you buy your new car from him.
2026年5月30日
自発的なレビュー
Vertu Motors - Land Rover Leeds からの回答
Thank you for your continued support and for taking the time to share your experience. We’re delighted to hear that Simon has consistently provided such excellent service and support over the years.
Your recommendation means a great deal, and I’ll be sure to pass on your kind words to Simon.
Kind regards,
Matthew
Third new vehicle purchased
Our third new vehicle from Vertu within a short period of time. Sarah who we have done all our business with is a straight talking, honest and very efficient person and over the years has become a dear friend. Very approachable.
2026年6月1日
自発的なレビュー
Vertu Motors - Land Rover Leeds からの回答
Good morning Jacqueline,
Thank you for your continued loyalty—it's fantastic to hear this is your third purchase with us in such a short time. We're delighted that Sarah has consistently provided honest, efficient support and made such a positive impression over the years.
Kind regards,
Dean
Excellent service
Excellent service, warm and professional approach and attitude of sale executive
2026年5月28日
自発的なレビュー
Vertu Motors - Land Rover Leeds からの回答
Hi Mr Ihnat,
Thank you for your fantastic review! We’re delighted to hear you received such excellent service at Land Rover Leeds.
It’s great to know you experienced a warm and professional approach from our sales executive — we’ll be sure to pass on your kind words to the team.
We really appreciate your feedback and hope to see you again in the future!
Kind regards,
Kerry
Sarah Hellewell made the whole…
Sarah Hellewell made the whole experience amazing would definitely recommend if you are looking to buy a vehicle.
I want to mention Olly Adam’s also who made the deal happen both of these amazing people have the best customer service.
2026年5月22日
自発的なレビュー
Vertu Motors - Land Rover Leeds からの回答
Thank you so much for your kind words! We are so happy to hear that Sarah & Olly were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
A big thank you to everyone at Vertu…
A big thank you to everyone at Vertu Land Rover Leeds for such a perfect experience when purchasing our new Discovery. Simon was extremely attentive, ensuring all of our requirements were met — especially the 360° cameras my wife wanted for easier parking. His approach was both professional and genuinely friendly, making the whole process smooth and enjoyable.
The video Simon put together of the car was excellent, clearly outlining its features and condition. The conferencing also made everything incredibly easy, especially as I live 160 miles from the dealership. I will certainly be back when its time to change :)
Thanks again Simon!
Regards
Scott
2026年4月30日
自発的なレビュー
Vertu Motors - Land Rover Leeds からの回答
Dear Scott,
Thank you for taking the time to leave such a detailed review. We’re delighted to hear you had such a positive experience when purchasing your Discovery.
It’s great to know Simon looked after you so well, ensuring all your requirements were met and making the whole process both smooth and enjoyable. We’re especially pleased that the video and remote communication made things easier for you given the distance.
We truly appreciate your kind words and your future loyalty, and we look forward to welcoming you back when the time comes.
Kind regards,
Danielle
This was one of the best experiences…
This was one of the best experiences that i have had when buying a car if there was any delay ways kept unto date couldn't do enough for you Sarah Hellewell take a bow customer service unreal
2026年4月29日
自発的なレビュー
Vertu Motors - Land Rover Leeds からの回答
Good morning Pete,
Thank you for your review. It’s fantastic to hear this was one of your best car‑buying experiences and that you were kept well informed throughout. Sarah will be delighted to know her outstanding customer service made such a positive impression.
Kind regards,
Dean
Top class
Top class service from a Top class brand. Sarah Hellewell no nonsense, direct to the point and extremely knowledgable. Speak to Sarah if your after a Range Rover you will not be disappointed.
2025年12月12日
自発的なレビュー
Vertu Motors - Land Rover Leeds からの回答
Hi there,
Thank you for the brilliant 5‑star review. It’s fantastic to hear you received top‑class service to match the brand, and that Sarah Hellewell made such a strong impression with her direct, knowledgeable and no‑nonsense approach.
She’ll be delighted with your recommendation — anyone looking for a Range Rover will be in very safe hands with her.
Kind regards,
Kerry
Vertu Motors - Land Rover Leeds からの回答
Thank you for your kind feedback. We’re really pleased to hear that you experienced great service and found the team well informed and easy to deal with. Your comments are very much appreciated and will be shared with the team.
Kind regards,
Keith
From the initial interest in the car…
From the initial interest in the car everything went well.very helpful with the video and communications with the purchase of the car.
2026年3月24日
自発的なレビュー
Vertu Motors - Land Rover Leeds からの回答
Thank you for your kind feedback. It is great to hear that everything went well from your initial interest in the car and that you found the video and communication helpful throughout the purchase. We really appreciate you sharing your experience with Land Rover Leeds.
Danielle
RR Sport L320
I rated my experience 5/5 stars because the service I received from Vertu Land Rover Leeds was outstanding. The team successfully diagnosed and resolved a very difficult and ongoing issue with my vehicle that had previously been challenging to fix.
Their professionalism, technical expertise, and persistence were impressive, and I was kept informed throughout the entire process. It was clear that they were committed to identifying the root cause and ensuring the problem was fully resolved.
I would also like to extend a special thank you to Beckie Barron for her support and communication throughout the process—it was greatly appreciated.
I truly appreciate the level of care and attention given, and I would confidently recommend them based on this experience.
2026年1月2日
自発的なレビュー
Vertu Motors - Land Rover Leeds からの回答
Hi Sebastian
Thank you for your outstanding 5‑star feedback. We're delighted to hear that your experience with Vertu Land Rover Leeds was so positive. It’s wonderful to know the team were able to diagnose and resolve such a difficult and ongoing issue with your vehicle — especially after it had been challenging to fix elsewhere. Their professionalism, technical expertise, and persistence truly shine through in your comments.
We’re also really pleased to hear that you were kept fully informed throughout the entire process and that the team remained committed to identifying the root cause and ensuring the problem was completely resolved.
A special thank you for recognising Beckie Barron — we're glad her support and communication made such a difference during your experience.
We genuinely appreciate your kind words and your confidence in recommending us. It means a great deal to the whole team.
Kind regards
Dawn
I was made very welcome and kept up to…
I was made very welcome and kept up to date with the process.
Gemma, was very professional and made me feel very confident in making my decision
2026年2月26日
自発的なレビュー
Vertu Motors - Land Rover Leeds からの回答
Thank you for your lovely feedback. We’re so pleased to hear you felt welcomed and well‑informed throughout the process. It’s great to know Gemma’s professionalism helped you feel confident in your decision.
Many thanks,
Chloe
Very professional
Very professional, clear and full explanations as well as patience to cover all queries as we got to know our new car.
First class care.
2026年3月4日
自発的なレビュー
Vertu Motors - Land Rover Leeds からの回答
Thank you for your wonderful feedback. We’re delighted to hear that you received such professional, clear, and thorough explanations while getting to know your new car. It’s great to know our team took the time to answer all your questions with patience and care. Providing first‑class support is something we take pride in, and we’re pleased this was reflected in your experience.
If you need any further assistance, we’re always here to help.
Kind regards,
Matthew
Sarah
Sarah made the buying of the vehicle easy and comfortable. Great communication and no hard sell.
2026年2月23日
自発的なレビュー
Vertu Motors - Land Rover Leeds からの回答
Hi Gurnam,
Thank you for your brilliant 5‑star review. We're delighted to hear that Sarah made the buying process easy and comfortable for you. Great communication and a no‑pressure approach are exactly what we strive for, so it’s wonderful to know this came through in your experience.
We really appreciate you taking the time to share your feedback and hope you enjoy your new vehicle.
Kind regards,
Liza
Best Land Rover dealership in the area
Following a shocking experience with Lloyd Land Rover at York when I last changed my vehicle in 2023, it was a pleasure to deal with Vertu Leeds.
Gemma was superb throughout (very professional).
Leeds Vertu - how it should be done - an example that other Land Rover dealerships should follow.
2026年2月12日
自発的なレビュー
Vertu Motors - Land Rover Leeds からの回答
Good afternoon James,
Thank you for sharing your experience. I’m really pleased to hear that your visit to Vertu Leeds was such a positive one after the issues you faced previously. It’s great to know that Gemma looked after you so well and that the team delivered the level of service you expect.
We truly appreciate you taking the time to leave this feedback.
Kind regards,
Dean
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