Excellent service with sales team that were attentive without being pushy. They knew the answers to all my questions and I was very happy with the overall experience.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
The service from Carlos was first class with no pressure selling, was able to go outside the box to deliver my requirements
企業が回答しました
Here's a sample review: *5/5 Stars* "I'm absolutely thrilled with my new car! The customer service team went above and beyond to ensure a smooth buying experience. From the initial inquiry t... もっと見る
企業が回答しました
Great team of staff, all very helpful including Carlos and Roopina (apologies if I have got the spelling wrong). Fully explaining the car and delivery was sooner than was expected and was available on... もっと見る
企業が回答しました
企業情報
Vertu Motors - MG Beaconsfield について
当該企業による記述
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
連絡先
55 Station Road, HP9 1QJ, Beaconsfield, Buckinghamshire, 英国
- 0344 659 1152
4.3
優良
15件のレビュー
ネガティブなレビューの 96％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service
Excellent service with sales team that were attentive without being pushy.
They knew the answers to all my questions and I was very happy with the overall experience.
2026年5月15日
自発的なレビュー
Vertu Motors - MG Beaconsfield からの回答
Hi there,
Thank you for your fantastic 5-star review! We’re delighted to hear that you had such an excellent experience with the team at MG Beaconsfield.
It’s great to know that the MG sales team were attentive without being pushy, and that they were able to answer all of your questions. We’re really pleased you were so happy with the overall experience.
We appreciate you taking the time to share your feedback of MG.
Kind regards,
Kerry
The service from Carlos was first class…
The service from Carlos was first class with no pressure selling, was able to go outside the box to deliver my requirements
2026年5月12日
自発的なレビュー
Vertu Motors - MG Beaconsfield からの回答
Good afternoon Alec,
Thank you for your review. It’s great to hear that Carlos provided first‑class service with a relaxed, no‑pressure approach, and that he was able to go above and beyond to meet your requirements. Delivering that level of flexibility and support at MG Beaconsfield is exactly what we aim for, and we’re delighted you had such a positive experience with MG. Your feedback will be really appreciated by the team at MG Beaconsfield.
Kind regards,
Dean
Good Experience
Sales team and business manager easy to deal with and provided comprehensive finance options without pressure selling.
2026年3月14日
自発的なレビュー
Vertu Motors - MG Beaconsfield からの回答
Thank you for your feedback. We’re pleased to hear that our sales team and business manager were easy to work with and provided clear, comprehensive finance options without any pressure. Delivering a straightforward and comfortable experience is something we take great pride in.
If you need any further assistance, we’re always here to help.
Kind regards,
Matthew
Ibraheem was a big help
Ibraheem was a big help , really quick and stright forward car sale!! Thank you!
2026年3月18日
自発的なレビュー
Vertu Motors - MG Beaconsfield からの回答
Thank you, Karen, for taking the time to leave this fantastic 5‑star review.
We’re delighted to hear that Ibraheem was such a big help and made the whole process quick and straightforward for you. Your kind feedback is greatly appreciated and will certainly be shared with him and the team at MG Beaconsfield.
If there’s anything more we can assist you with, please don’t hesitate to get in touch.
Kind regards,
Liza
Check your car before you take to service
I did check my lights before going into service because I have a bad experience. So now it's happened again the same .When there is no faults on the car the inspectors trying to make some more money telling you your lights doesn't work so you need to pay the price and they put on record as well .Ɓefore leaving the MG Beaconsfield service I show all my lights was working. But if I agree with their lie I have to pay £72 for 2 good working lights and i didn't.Second they offer free car wash and hoover but not even that done properly. I'm really disappointed this time about the service I received. I hope they done properly the service on my car.
PS:Before you take your car to them check it ,otherwise you can have big surprise.
2026年3月3日
自発的なレビュー
Vertu Motors - MG Beaconsfield からの回答
Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1NC0303 Kind regards, Matthew.
Experience with Mercedes benz staff was…
Experience with Mercedes benz staff was great. Very helpful. I am very happy. Service is great.
2026年1月28日
自発的なレビュー
Vertu Motors - MG Beaconsfield からの回答
Good afternoon, Thank you for your feedback. We’re really pleased to hear that your experience with the MG team was so positive and that everyone was so helpful. It’s great to know you’re happy with the service you received at MG, and we truly appreciate your comments. We hope you continue to enjoy your MG. Kind regards, Kerry
Vertu Motors - MG Beaconsfield からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Excellent customer service from start to finish
From inception to purchase, Carlos and Phil were outstanding. We had the spec, 2x energy saving cars to be leased by our ltd company, one had to be a spacious family car. Carlos delivered, offering us the MG4 and the MGS5. He found both PCP and lease options to show our accountant, tweaking the quotes as we desired. Carlos proved that nothing was too much trouble, he really tried to get the cars sorted for our deadline and his communication, along with Phil proved that they work fluidly as a super team.
When picking car 1 up yesterday, Carlos ensured that I knew all the basics and showed my children and I all the amazing gadgets via the car’s OBC. Again, when I asked for a simple thing (more paper to line the carpets until I got home to put the proper car mats in), he ran to the valets and produced more. What a fantastic salesman, always happy to oblige.
Great customer service isn’t just about ensuring the customer is happy. It’s about anticipating needs and involving all stakeholders, Carlos (and Phil) did just that. I won’t hesitate to recommend MG Beaconsfield to all my friends and family.
2025年10月30日
自発的なレビュー
Vertu Motors - MG Beaconsfield からの回答
Thank you so much for your kind words! We are so happy to hear that Phill and Carlos was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
The car buying experience at Vertu MG…
The car buying experience at Vertu MG Motors Beaconsfield was excellent. The representative was attentive, perceptive, and consistently professional throughout the process.
With a personable approach and a smile, he demonstrated patience in assisting us with newer technologies and ensured the process was straightforward and enjoyable, without any pressure. Thank you
2025年10月16日
自発的なレビュー
Vertu Motors - MG Beaconsfield からの回答
Thank you for taking the time to leave a review for Vertu MG Beaconsfield . We are happy to hear you were happy with the level of service you received from our MG Team. We hope to see you again here at MG in the future. Kind regards, Dawn
Buying a car - amazing!
It was such a easy experience form start to finish and the service from Rubbiya was fantastic and really helpful. 100% recommend.
2025年10月11日
自発的なレビュー
Vertu Motors - MG Beaconsfield からの回答
Good morning Rupert. Thank you for taking the time to leave a review for Vertu MG Beaconsfield. We are happy to hear you were happy with the level of service you received from Rubbiya in our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Dean
Best experience
Here's a sample review:
*5/5 Stars*
"I'm absolutely thrilled with my new car! The customer service team went above and beyond to ensure a smooth buying experience. From the initial inquiry to the final delivery, the team was friendly, knowledgeable, and responsive.
The car itself is fantastic - comfortable, stylish, and performs beautifully. I'm loving every drive!
Thank you Vertu Moters 🎉
2025年9月25日
自発的なレビュー
Vertu Motors - MG Beaconsfield からの回答
Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.
Great team of staff
Great team of staff, all very helpful including Carlos and Roopina (apologies if I have got the spelling wrong). Fully explaining the car and delivery was sooner than was expected and was available on my birthday which made it even more special. Thanks
2025年9月23日
自発的なレビュー
Vertu Motors - MG Beaconsfield からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Bought a new cyberster and what a car
Bought a new cyberster and what a car. The treatment from the staff was 5 stars. A slight fault with the car was dealt with promptly and perfectly by the staff. Would recommend their service to anybody thinking about a new car.
2025年9月10日
自発的なレビュー
Vertu Motors - MG Beaconsfield からの回答
Good morning Martin. Thank you for taking the time to leave a review for Vertu MG Beaconsfield. We are happy to hear you were happy with the level of service you received from our MG Sales Team. We hope to see you again here at MG in the future. Kind regards, Kerry
Helpful
Eddie and Carlos were very helpful and not heavy on the sell, which made all the difference to us. Best price I could find locally and they did exactly what they said they would. Recommended.
2025年9月1日
自発的なレビュー
Vertu Motors - MG Beaconsfield からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Eddie was very attentive and very nice…
Eddie was very attentive and very nice to deal with. He has a very pleasant manner.
2025年8月25日
自発的なレビュー
Vertu Motors - MG Beaconsfield からの回答
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
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