Both Charlotte and Jermaine did everything they could to make buying our new Mini easy and actually enjoyable. We have been kept up to date on progress of the manufacture and delivery date and follow... もっと見る
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所在地
所在地を変更Matford Park Road, MINI, Marsh Barton Trading Estate, EX2 8FD Exeter, Devon, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
This is the second time I’ve bought a new car from Vertu Mini Exeter. Seamless handover and smooth processing by the sales team. The showroom is a friendly, comfortable environment, which makes a big... もっと見る
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It was one of the best experiences I’ve had when it comes to buying a car. Kudos to Ben Pascall for making it enjoyable too. He took us through the whole process, answering our questions and explain... もっと見る
企業が回答しました
We were very happy with the whole experience from the initial phone call until the collection. Charlie (Charlotte) from Exeter Vertu Mini was always on hand to answer our questions but also to mak... もっと見る
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企業情報
Vertu Motors - MINI Exeter について
当該企業による記述
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
連絡先
Matford Park Road, MINI, Marsh Barton Trading Estate, EX2 8FD, Exeter, Devon, 英国
- 0330 012 2319
4.6
優良
26件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Above and Beyond!
What a change to discover a dealer to whom customer care and assistance are the main priority. To be fair the introduction came from CarWow, so thumbs up to them too. Vertu agreed to all the pricing that CarWow had suggested and then went the extra mile with added features (PodPoint Home charger for one) and beat the trade in value for my current Mini by £2000!
Charlotte, my sales executive was amazing!
Nothing was too much trouble including picking my new car up from Cornwall, leaving me a courtesy car and returning the next day with my car!! I think I had inadvertently turned the lane departure feature up to max steering wheel vibration,and it was vibrating the whole time even when I was within lane!
2024年12月13日
自発的なレビュー
Vertu Motors - MINI Exeter からの回答
Good afternoon. Thank you so much for your kind words! We are so happy to hear that Charlotte was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Vertu Mini Exeter great service
We were very happy with the whole experience from the initial phone call until the collection.
Charlie (Charlotte) from Exeter Vertu Mini was always on hand to answer our questions but also to make the experience a positive one all the way.
It was also nice the sales manager made sure we were happy with the service before we left with our lovely new Mini…..
Thanks for all your help
2024年11月7日
自発的なレビュー
Vertu Motors - MINI Exeter からの回答
Thank you so much for your kind words! We are so happy to hear that Charlie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn
Excellent purchasing/selling experience at Vertu Exeter
From the initial visit to the showroom to collecting the vehicle the customer service was exceptional. I wasn’t rushed, had time to consider my options & no pressure to purchase at all. I was kept up to date on the progress of the build of the vehicle & on collection day there again not rushed. Everything explained. A very smooth experience. Charlotte Barlow was the sales person & a pleasure to deal with.
2024年10月31日
自発的なレビュー
Vertu Motors - MINI Exeter からの回答
Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Charlotte and the team. We hope to see you again soon. Happy motoring, Chloe
Rowan Is The Man
Thanks to Rowan for looking after me , had a few hiccups with delivery of my new Countryman JCW but all sorted .
Very happy overall with the service with just 2 niggles .
1.. Call centre is based in Newcastle and I found them a bit difficult at times to deal with as they were not on the ground so to speak .
2. Paid £46k for a new car but it doesn't come waxed and polished , I found this a bit odd as if it was 2nd hand it would have been .
I have informed the team of this and so maybe it will change in the future .
Overall I would say that Mini Exeter are a very nice helpful team and they certainly make you feel welcome .
2024年10月19日
自発的なレビュー
Vertu Motors - MINI Exeter からの回答
Thank you so much for your kind words! We are so happy to hear that Rowan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
New Car Purchase Mini Cooper S
Purchased a new Mini Copper S from Vertu Mini Exeter, great car and great service from Charlotte and the rest of the new car sales team. She kept me in the loop with any delays and made sure that the handover of the vehicle went as smoothly as possible. Overall a good experience and hopefully that will continue.
2024年9月28日
自発的なレビュー
Vertu Motors - MINI Exeter からの回答
Hi Charlotte, Thank you so much for your kind words! We are so happy to hear that Charlotte was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
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