Vertu Motors - Peugeot Derby レビュー 

48
TrustScore 5段階評価の4.5

4.6

Sir Frank Whittle Road, DE21 4RX Derby, Derbyshire, GB


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5つ星のうち5の評価

My experience at vertu derby with Marcus Ahmed was first class ,thankyou for taking the time to explain everything to me about the car and for an easy transaction from first looking at the car to pick... もっと見る

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5つ星のうち5の評価

Brilliant service throughout Adam from Derby made sure everything was taken care of and took the time to make sure we had an understanding of what we was getting and how it works

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5つ星のうち5の評価

Harry and the team at Peugeot Derby guided us through buying a new car and were professional, courteous and respectful throughout. Harry was a pleasure to deal with and the service was exceptional, go... もっと見る

企業が回答しました

5つ星のうち3の評価

Bought a used car. Did a test drive, liked the car and sales staff were all friendly. car was recently MOTd and Vertu had serviced it. Was unable to get the finance as per the advert due to the... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車部品店
  3. 自動車修理・整備店
  4. 自動車販売店
  5. 中古車ディーラー

Vertu Motors - Peugeot Derby について

当該企業による記述

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

連絡先

  • Sir Frank Whittle Road, DE21 4RX, Derby, Derbyshire, 英国

  • 0344 659 4350

4.6

優良

TrustScore 5段階評価の4.5

48件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 96%に回答しています

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4.6

すべてのレビュー

(48)

過去12か月のレビュー数: 11,808

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5つ星のうち5の評価

Brilliant service throughout Adam from…

Brilliant service throughout Adam from Derby made sure everything was taken care of and took the time to make sure we had an understanding of what we was getting and how it works

2026年6月24日
自発的なレビュー
Vertu Motors  - Peugeot Derby ロゴ

Vertu Motors - Peugeot Derby からの回答

Good afternoon Chris,

Thank you for your great feedback, it’s fantastic to hear Adam took the time to make everything clear and ensure the whole experience was well taken care of.

Kind regards,
Dean

5つ星のうち5の評価

My experience at vertu derby with…Marcus Ahmed

My experience at vertu derby with Marcus Ahmed was first class ,thankyou for taking the time to explain everything to me about the car and for an easy transaction from first looking at the car to picking up the car ,it drives wonderfully and I’m very happy with it,so thankyou again for your professionalism.tilly Harrison

2026年3月23日
自発的なレビュー
Vertu Motors  - Peugeot Derby ロゴ

Vertu Motors - Peugeot Derby からの回答

Good afternoon Tilly,

Thank you for your fantastic feedback, it’s great to hear Marcus provided such a clear and professional experience and made everything easy from start to finish. We’re delighted you’re so happy with your car.

Kind regards,
Dean

5つ星のうち5の評価

Matthew S and Vertu✨

Matthew was incredibly nice, respectful, and friendly throughout the entire process. He took the time to answer all of our questions, no matter how many times we asked, and always made sure we understood everything clearly. He provided helpful suggestions, offered clarifications when needed, and wasn’t afraid to ask management for additional information to ensure we received the most accurate answers possible.

His willingness to help and genuine customer-focused attitude made the experience enjoyable and stress-free. It was a 10 out of 10 experience, and I would highly recommend both Matthew and Vertu to anyone looking to purchase a car.

2026年6月6日
自発的なレビュー
Vertu Motors  - Peugeot Derby ロゴ

Vertu Motors - Peugeot Derby からの回答

Good afternoon Chizim,

Thank you for such a detailed and positive review. It’s great to hear how welcoming and supportive Matthew was throughout your experience, taking the time to answer every question and make sure everything was clear. We’re delighted he made the process smooth, informative and enjoyable for you.

We really appreciate your recommendation and are pleased everything lived up to a 10 out of 10 experience.

Kind regards,
Dean

5つ星のうち5の評価

Purchased a 3008 from vertu derby

Purchased a 3008 from vertu derby, very quick got my car within 4 days, Adam was great and talked me through the process recommended thank you

2026年6月8日
自発的なレビュー
Vertu Motors  - Peugeot Derby ロゴ

Vertu Motors - Peugeot Derby からの回答

Thank you for your great feedback. We’re delighted to hear that your purchase was completed so quickly and that Adam provided such helpful guidance throughout the process.

We really appreciate your recommendation and hope you enjoy your new 3008.

Kind regards,
Matthew

5つ星のうち5の評価

I went in to have my car serviced on…

I went in to have my car serviced on 13/04/2026, unfortunately I had a 2 hour wait for this procedure. I had no problem with this and the service was completed within the 2 hours. With a lot of time on my hands, I thought that a walk round the showroom/ forecourt and view what was on offer. I spoke to Marcus whilst I was there and came out owning a new car. I picked it up on 21//04/2026. Marcus kept me up to date with everything from initial order to picking it up. Whilst Marcus is a novice salesman for Vertu Peugeot, I found that he was very pleasant and friendly, and knowledgeable. No pressure selling at all.

2026年4月13日
自発的なレビュー
Vertu Motors  - Peugeot Derby ロゴ

Vertu Motors - Peugeot Derby からの回答

Good afternoon William,
Thank you for your review. It’s great to hear that your service visit led to such a positive and unexpected outcome. We’re pleased Marcus kept you well informed throughout and provided a friendly, knowledgeable, and pressure‑free experience as you chose your new car.
Kind regards,
Dean

5つ星のうち5の評価

Fantastic service

Hassle free service which was professional and such a fast process. Highly recommend.

2026年5月30日
自発的なレビュー
Vertu Motors  - Peugeot Derby ロゴ

Vertu Motors - Peugeot Derby からの回答

Good afternoon Zoe,

Thank you for your great feedback. It’s fantastic to hear everything was hassle-free, fast and professional, making the whole process so straightforward for you.

We really appreciate your recommendation and you taking the time to share your experience.

Kind regards,
Dean

5つ星のうち5の評価

Top Service

Harry and the team at Peugeot Derby guided us through buying a new car and were professional, courteous and respectful throughout. Harry was a pleasure to deal with and the service was exceptional, going above and beyond to ensure we were looked after. Thank you.

2026年5月26日
自発的なレビュー
Vertu Motors  - Peugeot Derby ロゴ

Vertu Motors - Peugeot Derby からの回答

Good afternoon Chris,

Thank you for your review. It’s great to hear that Harry and the team provided such professional, courteous, and respectful support throughout the process. Going above and beyond to ensure you felt well looked after really makes a difference, and we’re delighted you had such an exceptional experience.

Kind regards,
Dean

5つ星のうち5の評価

No hard sale

No hard sale, Matt Smith was informative and easy to talk to, in fact all the staff were friendly and made you feel there was no pressure to buy.... but i did lol

2026年5月9日
自発的なレビュー
Vertu Motors  - Peugeot Derby ロゴ

Vertu Motors - Peugeot Derby からの回答

Hi Anthony,
Thank you for your fantastic review! We’re so pleased to hear you had such a relaxed and positive experience with us at Peugeot Derby.
It’s great to know Matt Smith was informative and easy to talk to, and that the whole team made you feel comfortable with no pressure — even if you did decide to buy in the end! 😊
We’ll be sure to pass on your kind words to Matt and the team. Thank you again for choosing Vertu!
Kind regards,
Kerry

5つ星のうち5の評価

Everything went very smoothly and I’d…

Everything went very smoothly and I’d like to congratulate the young man on his first day selling his first car

2026年5月27日
自発的なレビュー
Vertu Motors  - Peugeot Derby ロゴ

Vertu Motors - Peugeot Derby からの回答

Hi Paul,

Thank you for your fantastic 5-star review! We’re delighted to hear that everything went smoothly with your experience at Peugeot Derby.

It’s especially great to know that your purchase was such a positive one for the member of the team on their first day—what a brilliant way to start! Your kind words will mean a lot to them and the wider team.

We really appreciate you taking the time to share your feedback.

Kind regards,
Kerry

5つ星のうち5の評価

Vertu Peugeot Derby. First rate experience.

Saw a vehicle I was interested in on the web and contacted the Derby branch. Reserved the vehicle and went to view it a couple of days later. Matthew,the sales person was very helpful and did me a walk around video of the car concentrating on the areas of particular interest to myself. On the day of the viewing he sent me another message to advise that the vehicle was all prepped & fuelled for a test drive. I really liked the car when I saw it and a test drive sealed the deal. Negotiations ensued relating to trading in my existing vehicle and a range of options were offered on the new car (warranty, insurance's, Diamond Bright etc) and a deal was done. I was very happy with the whole experience. All the staff we dealt with where polite and helpful. We were offered drinks and made to feel quite relaxed. I would certainly recommend Vertu and would have no hesitation in returning to purchase a vehicle off them again in the future. As it stands at the moment I found the car I was after with the spec and colour that I liked,with minimal fuss . I found the completion of the paperwork straight forward with Matt's help and he even explained to me what I needed to do to sort my private number plate as I had never swapped it over to a new vehicle.
Thanks to all I dealt with at Vertu it was an enjoyable experience (and the new car is GREAT!)

2026年5月22日
自発的なレビュー
Vertu Motors  - Peugeot Derby ロゴ

Vertu Motors - Peugeot Derby からの回答

Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Matthew and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Dawn

5つ星のうち3の評価

Bought a used car. Mixed feelings so far

Bought a used car.
Did a test drive, liked the car and sales staff were all friendly. car was recently MOTd and Vertu had serviced it.
Was unable to get the finance as per the advert due to the age of the car so worked out more per month so I arranged my own finance and sold my old car.
Arranged to collect the new used car, signed everything off and drove of home.
Unfortunately the car seemed to be misfiring. After a repair and still experiencing misfiring I decided to take a refund.
The sales and service staff all gave a good experience and refunds have been processed with no quibbles.
Just waiting for V5 for final cancellation.

2026年5月20日
自発的なレビュー
Vertu Motors  - Peugeot Derby ロゴ

Vertu Motors - Peugeot Derby からの回答

Afternoon Mr Pearce,

Thank you for taking the time to leave your review and for your kind comments regarding our sales and service teams.

I am very sorry to hear that you experienced an issue so soon after collecting your vehicle. We completely understand how disappointing and inconvenient this must have been.

Please be assured that we are treating this as a priority, and the required coil pack parts are due to arrive tomorrow so that we can get you back on the road as quickly as possible. We are hopeful this is simply an unfortunate case of bad luck and that the repair will resolve the issue promptly.

If you have any further questions or concerns in the meantime, please do not hesitate to contact Tom Duffy, Sales Manager, on 01332 361626, who will be happy to assist.

Thank you again for your patience and understanding.







Many Thanks

5つ星のうち5の評価

Pleasant to deal with

Pleasant to deal with

2026年5月13日
自発的なレビュー
Vertu Motors  - Peugeot Derby ロゴ

Vertu Motors - Peugeot Derby からの回答

Hi there,
Thank you for your feedback. We're really pleased to hear that you found the experience pleasant to deal with. Your comments are truly appreciated.
Kind regards
Dawn

5つ星のうち5の評価

Bought a Peugeot 2008 from here

Bought a Peugeot 2008 from here. Had the pleasure of dealing with Marcus. He was so knowledgeable about the car. The car was delivered to my house when they said it would be. Really happy with the purchase and the salesman’s attention to detail.

2026年4月25日
自発的なレビュー
Vertu Motors  - Peugeot Derby ロゴ

Vertu Motors - Peugeot Derby からの回答

Thank you for taking the time to share your experience with us.
We’re delighted to hear that you’re really happy with your Peugeot 2008 and that Marcus provided such knowledgeable and attentive service throughout the process. It’s great to know that everything ran smoothly, from his helpful guidance to the vehicle being delivered to your home exactly as promised. Marcus takes great pride in his attention to detail, so he’ll be very pleased to read your kind comments.
Thank you again for choosing us, and we hope you enjoy many happy miles in your new car.
Kind regards,
Keith

5つ星のうち5の評価

Great experience from start to finish

Great experience from start to finish. Matt Smith who dealt with our sale was attentive, professional and friendly answering our many questions about the vehicle. One of the easiest car buying experiences I've had to date!

2026年5月11日
自発的なレビュー
Vertu Motors  - Peugeot Derby ロゴ

Vertu Motors - Peugeot Derby からの回答

Good afternoon Adam,

Thank you for your review. It’s great to hear you had such a positive experience from start to finish and that Matt was attentive, professional, and friendly while answering all your questions. We’re delighted it was one of the easiest car‑buying experiences you’ve had.

Kind regards,
Dean

5つ星のうち5の評価

Definitely using Vertu again Rob was gem

Definitely using Vertu again, had a problem with my 3008 booked it in at derby arrived, booking in was seemless Rob was there to answer any questions
Was sent a video of the issues found and the repair costs no pressure
Before picking up my car Rob personally rang me to say that a serious RTA had closed the A38 and traffic was at a standstill and did I want them to look after my car till the following morning what great service and Rob is a credit to your company

2026年4月29日
自発的なレビュー
Vertu Motors  - Peugeot Derby ロゴ

Vertu Motors - Peugeot Derby からの回答

Hi Mr Preece,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear about your positive experience at Vertu Peugeot Derby and that you’ll definitely be using us again.
It’s great to know that the booking‑in process was seamless and that Rob was on hand to answer all your questions and keep you fully informed throughout. Providing clear communication — including the video explanation of the issues and repair costs — and ensuring there’s never any pressure is exactly the level of service we aim to deliver.
Rob’s extra effort in personally contacting you about the road closure and offering to look after your car overnight really highlights the care our team have for our customers. Your kind words about him being a credit to the company will mean a great deal and will certainly be passed on.
Thank you again for choosing Vertu Motors and for sharing your experience. If there’s anything else we can help with in the future, please don’t hesitate to get in touch.
Kind regards,
Liza.

5つ星のうち5の評価

Excellent service throughout

Having purchased a Brand new car from another dealership and having to reject it due to its many faults, I was very nervous about buying something else .
We chose Derbys Vertu Motors Peugeot
We were greeted by a lovely friendly guy at customer services who chatted with us explaining the process and then introduced us to Adam our salesman .
We sat down explained all about the problems we had previously and still encountering from Statstones
Adam listened advised us on the different finance options available to us was very knowledgeable on all cars available great sense of humour and most of all very patient
We had test runs in 2 different cars
Nothing was too much trouble and by this time we had the finance manager also running around helping Adam
Was a lovely experience with them compared to the other awful experience. Previously .
Adam was on hols for a week so Tom took over and couldn't do enough to alay my fears
I would definitely recommend this branch of vertu motors
The handover was exciting in the end and I love my new car .
I also want to say thank you to the team who answer the calls all who are so friendly polite and courteous and very helofull every time I've rung. them
Thank you to you all .

2026年4月10日
自発的なレビュー
Vertu Motors  - Peugeot Derby ロゴ

Vertu Motors - Peugeot Derby からの回答

Thank you very much for taking the time to share such a detailed review of your experience.
We’re truly delighted to hear that the team at Vertu Motors Peugeot Derby were able to restore your confidence after what sounds like a very stressful and disappointing experience elsewhere. It’s fantastic to know that you felt welcomed from the moment you arrived, and that our customer services team helped put you at ease before introducing you to Adam.
Adam’s patience, knowledge, humour, and willingness to listen clearly made a real difference, and it’s great to hear that nothing was too much trouble – from explaining finance options to arranging multiple test drives, with support from the wider team as well. We’re also pleased that Tom was able to step in seamlessly during Adam’s holiday and continue to reassure you throughout the process.
It’s especially rewarding to know that the handover was such a positive and exciting moment and that you’re now loving your new car. Your kind comments about our telephone team being friendly, polite, and helpful every time you’ve called are also hugely appreciated and will be shared with everyone involved.
Thank you again for your recommendation and for choosing Vertu Motors. Wishing you many happy miles ahead, and please don’t hesitate to get in touch if we can help with anything in the future.
Kind regards,
Keith

5つ星のうち5の評価

Make you very welcome good team

Make you very welcome good team

2026年4月22日
自発的なレビュー
Vertu Motors  - Peugeot Derby ロゴ

Vertu Motors - Peugeot Derby からの回答

Dear Darren,
Thank you for taking the time to leave your feedback. We’re delighted to hear that you felt very welcome and that you found the team friendly and supportive during your visit.
Your kind comments are very much appreciated and will be shared with the team at Peugeot Derby. Thank you again for choosing us.
Kind regards,
Liza

5つ星のうち5の評価

Excellent service and great choice…

Excellent service from knowledgeable staff. Good choice of cars, well prepared.

2026年4月9日
自発的なレビュー
Vertu Motors  - Peugeot Derby ロゴ

Vertu Motors - Peugeot Derby からの回答

Hi Kerry
Thank you for your excellent feedback. We're really pleased to hear you received great service from our knowledgeable staff and that you were happy with the choice of well‑prepared cars available. Your comments are truly appreciated.
Kind regards
Dawn

5つ星のうち5の評価

Wahid is awesome :)

Wahid made the whole experience of getting a car enjoyable. He treated my situation with complete empathy and understanding. Very professional from start to finish.

Finally got a car and collecting it today :)

2026年4月7日
自発的なレビュー
Vertu Motors  - Peugeot Derby ロゴ

Vertu Motors - Peugeot Derby からの回答

Hi there,
Thank you so much for taking the time to leave this wonderful 5‑star review. We’re delighted to hear that Wahid made your experience at Vertu Peugeot Derby such an enjoyable one.
It’s fantastic to know that he approached your situation with empathy, understanding and professionalism from start to finish. We’re so pleased he was able to support you in finding the right car — and even more excited that you’re collecting it today!
Thank you again for choosing Vertu Motors. We hope you absolutely love your new car.
Kind regards,
Liza.

5つ星のうち5の評価

First class from start to finish,Adam…

First class from start to finish,Adam dealt with us and he did an excellent job,,

2026年3月12日
自発的なレビュー
Vertu Motors  - Peugeot Derby ロゴ

Vertu Motors - Peugeot Derby からの回答

Hi Julie,
Thank you for the brilliant 5‑star review. It’s great to hear everything was first class from start to finish. Adam will be really pleased to know he did an excellent job looking after you.
Kind regards,
Kerry

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