Received Amazing customer service especially from Richard Carlyle' the second we met,they delivered everything discussed and agreed at our first meeting so it was a joy to receive keys and drive my n... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Received Amazing customer service especially from Richard Carlyle' the second we met,they delivered everything discussed and agreed at our first meeting so it was a joy to receive keys and drive my n... もっと見る
企業が回答しました
Excellent customer service. Richard the sales rep whome I have known since his days at Skoda and always arranged my vehicles went over the top to meet my needs, as usual. I would recommend Peugeot Lin... もっと見る
企業が回答しました
I had a wonderful experience picking up my New Car today Scott made the whole experience stress free He took the time to show me how all the features work The car was spotless Thank you for the grea... もっと見る
企業が回答しました
Great Customer service from Nathan. Made purchasing car easy and relaxed experience. The team were professional and kept me up to date throughout.
企業が回答しました
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide. Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers. We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands. It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey.
Saturn Avenue, Phoenix Retail Park, PA1 2BH, Paisley, Scotland, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I found this company exceptional. Very helpful, knowledgeable and patient. The Sales Staff especially Kerri, kept me informed all along the way to purchasing my new car.

Vertu Motors - Peugeot Paisley からの回答

Vertu Motors - Peugeot Paisley からの回答
I was invited to the VIP weekend and it all started from there, I was given a very good welcome and after a few twos and throws I got the perfect deal on my new car, always get treated very well when I go, this is now my 4th car I have purchased, will find it hard to go elsewhere.

Vertu Motors - Peugeot Paisley からの回答
Very easy to deal with after a horrendous experience with Arnold Clark. Thanks to Scott, the process was seamless. I am really with the car.

Vertu Motors - Peugeot Paisley からの回答
Excellent service from the start. I have bought a few cars from Peugeot Paisley. Every time the staff have been very professional and very helpful. The customer service i have received has always been outstanding.

Vertu Motors - Peugeot Paisley からの回答
From the moment we walked into the Linwood showroom we were made to feel welcome especially from Kerri-Adele the Motability sales executive. Her knowledge and experience shines through and she is a credit to the Vertu dealership.
She kept us updated with everything along the way and made what can be a stressful experience very easy and enjoyable. Her kindness and understanding was very much appreciated.

Vertu Motors - Peugeot Paisley からの回答
Kerry was very helpful & knowledgeable and kept me informed of the progress of my car.

Vertu Motors - Peugeot Paisley からの回答
After I complained on here, The sales manager Darren reached out and told me my airbag light will be fixed and that he will get me a courtesy car to allow them fix my car properly. Now my car panoramic sunroof is leaking into the car all within less than 1 year and 3 months. And without diagnosis, they are already telling me my warranty wont cover this time around. How will I say I buy 2 cars within space of less than 3 years and it all keep having issues and problems. They lie about so many things. This person on the call says they can't provide me loan car and Darren the sales manager have not responded to my email and they are also dodging him from me when I ask to be passed on to him. This has been going on since January 6th this year.
I will have to use other route to pursue my claim against this company. This is frustrating

Vertu Motors - Peugeot Paisley からの回答
Excellent from start to finish, clear communicarion throughout and no issues. Nathan was extremely professional and helpful!

Vertu Motors - Peugeot Paisley からの回答
Friendly and courteous service every time 5 stars.

Vertu Motors - Peugeot Paisley からの回答
Update well we received our back 4 months 4 days after the repair from 04/11/2025, 6 days later the car would not start and constant alarm and guess what everybody the same issue the cars computer not communicating with the car that was the job description.
However recently i have found out i`m not the only mug to own a Peugeot 3008 ev, viewing Peugeot issues online a staggering 8000 cars across Europe with the same issue total incompetence.
The motoring industry watchdog Whatcar will today learn about the great Stellantis group my issue below is not all about Peugeot paisley Vertue motors group. (This is about Peugeot paisley).
Well its been 18 days since talking to Alex Sharp the garage manager with the promise of communication they will keep me informed of progress of my car repair and heard absolutely nothing what a big surprise biggest joke service i have ever received,
Two months 3 days of a minor car issue.
My car came into your garage on the 17/11/2025 for an alternator charging cable replacement, even though my car had broken down with a diagnosis on the 2nd of November for a 3 hr refit of my car reg is SG74 NLE a motability lease, on the 23/12/25 we were summoned to pick up my fully repaired car.After 4 hours waiting in your lovely waiting area i was cold and in pain we were sent home with our tails between our legs as after Jason took us to my motability vehicle only to find it was not actually fixed he then sent us packing in our uninsured hire car home some 95 miles to Lochgilphead, i really don't know how a car once fixed had a flat battery after a week.Now at home we are wondering if our new year's wish is going to come true for us to receive our long awaited fixed car or after 6 weeks it is not really fixed again or it breaks down on the way home.We are really glad for you, Our car is a motability leased car not privately owned for the sake of the trading standards, After receiving this joke of a service, RAC has said our hire car is supposed to be picked up today thus leaving us, especially me a disabled person left without transport.I up to now have had a hire car to use,even though I cannot use the car because it is not suitable for me, glad in my heart knowing we have a fully working hire car, us being safe and sound, just now recalling when Jason led us to our so called fixed car on the 23/12/25 he must of made a Christmas miracle as how he opened our car door without a key remote perhaps the car was not actually fixed after 6 weeks even though the RAC informed me on the 16/12/25 the car was fixed and ready to be picked up.So now I'm wondering when ?? will i receive a fully working Christmas miracle and i`am looking forward to all of the lack of communication/service with not a smile from your uncaring colleagues at your premises i`am so glad for the future if i wished to buy a car from you dealership i just had too but to pop over the road to Arnold Clarke where i had purchased cars before numerous times from well trained commutative pleasant staff several years of very happy purchases until i crossed the road to vertu motors funny that word vertu or virtue ( behavior showing high moral standards) if you would like to discuss further however communication is not a great point at your premises you may contact me on 01546 .
Yours wishfully.
Glyn Day

Vertu Motors - Peugeot Paisley からの回答
My husband and I recently purchased a new Peugeot at Vertu Peugeot PAISLEY. The whole experience from start to finish went so smoothly due to the help and very assuring and friendly guidance of salesman Richard. His supplies of hot coffee on such a cold day was much appreciated and made the necessary paperwork less tedious.
The whole experience went like clockwork due to Richards relaxed and friendly demeanour and he even took the trouble to phone a couple of days later to enquire if all was well with us and how we were getting on with the new car.
Very happy customers
Billy and Mary

Vertu Motors - Peugeot Paisley からの回答
Second time we have purchased a car from Vertu at Linwood, Paisley.
John is always so helpful. Would have no hesitation in returning for the 3rd time.

Vertu Motors - Peugeot Paisley からの回答
Massive thankyou to Johnathon at Vertu Peugeot in Paisley - really friendly and helpful man, provided me with all the information I needed before I bought my car. Was able to see all aspects of the car first and was offered a test drive which was appreciated.
Paisley has a lovely showroom and I am really enjoying driving my new Peugeot.

Vertu Motors - Peugeot Paisley からの回答
Great service from Johnathon! All questions answered fully, very grateful for the help in getting used to an automatic again. Car is also above expectations

Vertu Motors - Peugeot Paisley からの回答
This is the 3rd. Car we have bought from this dealership. We would never go anywhere else now.the attention the friendship the professionalism Without being overpowering we receive is outstanding. This time we dealt with Richard Carlisle. We were immediately put at ease and felt as though with Richard Jonathon and Dylan, we were part of the family, Richard took us through every step of our sale with so much ease and made it such a happy day out for us. We can’t praise the staff here enough, we would have no hesitation in going back and also recommending this dealership to anyone we hear of looking for a Car.

Vertu Motors - Peugeot Paisley からの回答
Easiest process I've ever had buying a car. Richard and the team were great. Would recommend to anyone. Already know where I'm going for my next car.

Vertu Motors - Peugeot Paisley からの回答
As a lady driver unsure what to expect i need or want lol. Went into Vertu Linwood , and spoke and dealt with Richard so helpful and informative I then decided easily and happy which car was for me great asset to the company. Definitely recommend this branch and more so richard thanks so much Frances

Vertu Motors - Peugeot Paisley からの回答
Made to feel at ease and not pressured into making any decisions. Richard has such a calming influence making my purchase easy and anxiety free from start to finish. Would highly recommend.

Vertu Motors - Peugeot Paisley からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。