Vertu Motors - Renault York レビュー 

Vertu Motors - Renault York からの回答

2026年4月22日

Dear Ian,
Thank you for taking the time to leave your feedback. We’re delighted to hear that Marcus provided an excellent experience during your visit.
Your kind comments are very much appreciated and will be shared with Marcus and the team at Renault York. Thank you again for choosing us.
Kind regards,
Liza

Vertu Motors - Renault York からの回答

2026年4月12日

Thank you for your feedback. We’re delighted to hear your purchase was smooth and seamless, and that Marcus made the whole experience easy and stress free. Your comments are truly appreciated.

Many thanks,
Chloe

Vertu Motors - Renault York からの回答

2026年4月10日

Thank you for taking the time to share your experience with us. We’re delighted to hear that Marcus made the car buying process such a pleasure and that we had exactly the right vehicle available for you. It’s great to know the team were flexible and helpful with accessories, part exchange and collection. Your kind words mean a lot to us, and we look forward to welcoming you back when it’s time to change your vehicle.
Kind regards,
Keith

Vertu Motors - Renault York からの回答

2026年3月30日

Thank you for your great feedback. We’re delighted to hear that you had a professional, efficient, and pleasant experience with Jack Foster. Delivering excellent customer service is something we take pride in, and it’s wonderful to know Jack made such a positive impression.
Kind regards,
Keith

Vertu Motors - Renault York からの回答

2026年3月24日

Good morning Nicola,

Thank you for sharing your feedback. It’s great to hear that Jess made the whole process feel so easy and smooth for you. Her friendly, knowledgeable approach — without ever being pushy — really does make a difference when buying a car.

I’m glad the experience at Renault York was such a positive one for you.

Kind regards,
Dean

Vertu Motors - Renault York からの回答

2026年3月21日

Hi Mrs Sykes,
Thank you for the wonderful 5‑star review. It’s great to hear how quick and easy the whole process felt for you, and that you found the perfect car straight away through AutoTrader. Marcus at York Clifton Moor will be thrilled with your comments — going above and beyond is exactly what he aims for.
Enjoy your stunning new car, and thank you again for the lovely feedback.
Kind regards,
Kerry

Vertu Motors - Renault York からの回答

2026年3月20日

Good afternoon Fiona,

Thank you for your lovely feedback. I’m really pleased to hear Marcus and Steve were so brilliant throughout your purchase. It’s great to know they made the experience so positive for you.

Kind regards,
Dean

Vertu Motors - Renault York からの回答

2026年3月19日

Thank you, Lawrence, for taking the time to leave this excellent 5‑star review.
We’re delighted to hear that you received fantastic service from start to finish at Vertu Renault York. It’s wonderful to know that Matt made the purchase of your new Renault 5 easy and completely stress‑free. Your high recommendation means a great deal to the team, and we’re thrilled that your experience was so positive.
If there’s anything more we can support you with, please don’t hesitate to get in touch.
Kind regards,
Liza

Vertu Motors - Renault York からの回答

2026年3月12日

Good afternoon Mrs Roberts,

Thank you for sharing your feedback. It’s lovely to hear you received excellent, personable customer service during your visit to Renault York — that warm, tailored approach is exactly what we aim to deliver.

If there’s ever anything more we can help with, we’re always here.

Kind regards,
Dean

Vertu Motors - Renault York からの回答

2026年3月9日

Good morning Will,
Thank you for your review. I’m really pleased to hear that Jack provided excellent service from the moment you placed your order right through to a clear and comprehensive handover. It’s great to know you felt well supported throughout the whole process.
Kind regards,
Dean

Vertu Motors - Renault York からの回答

2026年3月6日

Thank you for taking the time to share your feedback. I’m really pleased to hear that Jessica made such a positive impression. Her down‑to‑earth approach, clear explanations, and strong product knowledge are qualities she prides herself on, and it’s great to know these helped make your experience so straightforward.
We’re also glad that you appreciated the honest, no‑pressure approach — it’s exactly how we believe car buying should feel.
Kind regards,
Matthew

Vertu Motors - Renault York からの回答

2026年3月6日

Hi Mrs Aldous,
Thank you for taking the time to leave us a wonderful 5-star review. We’re delighted to hear that you were well looked after from your very first online enquiry. It’s great to know that Matt arranged everything smoothly for your visit to the York dealership and helped you find the perfect Symbioz in the exact colour and trim you were looking for.
We really appreciate your feedback and are so pleased that your experience has been so positive so far. We’ll be sure to pass your kind words on to Matt and the team.
Kind regards,
Liza

Vertu Motors - Renault York からの回答

2026年3月4日

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1MJ0403 Kind regards, Liza.

Vertu Motors - Renault York からの回答

2026年3月2日

Hi Margaret,
Thank you for your wonderful 5‑star review. We’re delighted to hear that your experience at Renault York was exceptional from your first visit to collecting your new Renault 4. It’s fantastic to know that Jess and the team were friendly, knowledgeable, and so helpful throughout the process.
We really appreciate your recommendation and hope you enjoy every moment in your new car.
Kind regards,
Liza

Vertu Motors - Renault York からの回答

2026年2月26日

Hi Nigel,
Thank you for your excellent 5‑star review! We’re really pleased to hear that you received excellent customer service at Renault York. Your feedback is greatly appreciated.
Kind regards,
Liza

Vertu Motors - Renault York からの回答

2026年2月25日

Thank you for the great feedback. I’m really pleased to hear Marcus gave you an excellent experience and that you’re loving the car. Couldn’t ask for more indeed!
Kind regards, Keith

Vertu Motors - Renault York からの回答

2026年2月21日

Thank you for your lovely feedback. We’re delighted to hear that Marcus helped you find the perfect car at a price that worked for you. His friendly approach and commitment to making sure you were happy with every detail really shine through in your comments.
Many thanks,
Chloe

Vertu Motors - Renault York からの回答

2026年2月5日

Thank you for your lovely review. We’re really pleased to hear that Matt made the whole process easy and hassle‑free, keeping you well informed from test drive to collection. It’s great to know the team were friendly, helpful, and never pushy. We really appreciate your recommendation.
Kind regards,
Keith

Vertu Motors - Renault York からの回答

2026年2月2日

Hi Simon,
Thank you for your great review. We’re really pleased that the team respected your preference for email communication and provided a smooth, pressure‑free experience throughout. It’s wonderful to hear Matt made everything clear and straightforward, and that the deal felt fair on both sides.
We’re glad the handover was professional and that you feel supported as you get to know your new electric Renault 5. Your continued trust in Vertu across multiple purchases really means a lot to us.
If you need anything at all, we’re always here to help.
Kind regards,
Dean

Vertu Motors - Renault York からの回答

2026年1月27日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.