Vertu Motors - Toyota Doncaster レビュー 102

Vertu Motors - Toyota Doncaster からの回答

1日前

Hi,

Thank you for your feedback. I’m really pleased to hear you found a car that suited your needs and that it was presented in excellent condition.

It’s great to know the team were friendly, helpful, and made the process comfortable for you.

Kind regards,
Danielle

Vertu Motors - Toyota Doncaster からの回答

5日前

Thank you so much for your kind words! We are so happy to hear that Dan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Vertu Motors - Toyota Doncaster からの回答

2026年5月21日

Thank you for taking your time to leave this great review! Kind regards, Selina

Vertu Motors - Toyota Doncaster からの回答

2026年5月18日

Hi Mike,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you had such a positive experience at Vertu Toyota Doncaster.
It’s great to know that you found the team helpful and knowledgeable, and that they made the purchase process as straightforward and stress‑free as possible. We’re also really pleased that you found the showroom comfortable and welcoming — creating the right environment is just as important to us as delivering great service.
Your kind feedback will mean a great deal to the whole team. Thank you again for choosing Vertu Motors, and we hope to welcome you back in the future.
Kind regards,
Liza.

Vertu Motors - Toyota Doncaster からの回答

2026年5月14日

Hi there,
Thank you for your fantastic feedback. We're delighted to hear that Mo was amazing and that your purchase was smooth from start to finish. Your recommendation means a great deal to us, and we’re really pleased you had such a positive experience.
Kind regards
Dawn

Vertu Motors - Toyota Doncaster からの回答

2026年5月9日

Dear Mabbyloo Andrew,
Thank you for your wonderful feedback. We are delighted to hear Julie provided such excellent support throughout your journey and made the experience so positive for you.
Kind regards,
Danielle

Vertu Motors - Toyota Doncaster からの回答

2026年5月8日

Hi Jess,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re absolutely delighted to hear that you’re 100% satisfied with your experience at Vertu Toyota Doncaster.
It’s wonderful to know that choosing to come directly to the dealership gave you the quality service and peace of mind you were looking for. Your kind words about the customer service mean a great deal to us. Mo will be thrilled to hear how valued you felt throughout the process and that her support helped you find the right car and the best deals to suit your needs.
We’re also really pleased to hear that Callum made your collection day just as positive, with his friendly and helpful approach. Most importantly, we love hearing how happy you are with your Yaris — that’s exactly what we aim for.
Thank you again for choosing Vertu Motors. We wish you many happy miles ahead and look forward to supporting you in the future.
Kind regards,
Liza.

Vertu Motors - Toyota Doncaster からの回答

2026年4月29日

Hi Susan
Thank you so much for taking the time to share such a detailed and heartfelt review. We're absolutely delighted to hear that Vertu Toyota Doncaster continues to provide you with an exceptional experience across customer service, service, and sales — especially after being a valued customer with us for over 20 years. Your loyalty truly means a great deal to us.
It’s wonderful to know that you feel respected and appreciated as a long‑term customer, and that the team consistently looks after you from the moment you walk into the showroom until you leave. We’re especially pleased to hear that Greg supported you clearly and thoroughly with your financial assessment, helping you secure a deal that gave you the confidence to update your car.
A huge thank you as well for recognising Julie. We’re so glad to hear how supportive and patient she was throughout the entire process — from completing paperwork and keeping you updated, to arranging the insurance and tax transfer, and then taking the time at collection to help with pairing your phone and maps. Making customers feel comfortable, confident, and never embarrassed to ask questions is exactly the level of care we strive to provide, and your kind words about Julie will mean a lot to her.
It’s fantastic to hear how much you’re enjoying driving your Yaris, and we can’t thank you enough for your continued trust in Toyota Doncaster. Feedback like yours truly reinforces why we do what we do.
Thank you again to you — and we look forward to welcoming you back many more times in the future.
Kind regards
Dawn

Vertu Motors - Toyota Doncaster からの回答

2026年4月23日

Thank you very much for your kind feedback.
We’re delighted to hear that you had such a great experience and felt welcomed from the moment you arrived. It’s wonderful to know that Mwiche Chinjanja provided excellent service with a professional approach throughout your visit. Your thanks will be passed on to him, as recognition like this means a great deal to our team.
We really appreciate you taking the time to share your experience and hope you enjoy many happy miles in your car. Please don’t hesitate to get in touch if we can assist you in the future.
Kind regards,
Keith

Vertu Motors - Toyota Doncaster からの回答

2026年4月23日

Dear Janet,
Thank you for taking the time to leave your feedback. We’re pleased to hear that the experience was calm and that everything was explained clearly for you.
Providing a relaxed and easy‑to‑understand service is very important to us, so your comments are greatly appreciated and will be shared with the team at Toyota Doncaster. Thank you again for choosing us.
Kind regards,
Liza

Vertu Motors - Toyota Doncaster からの回答

2026年4月21日

Dear Christine,
Thank you for taking the time to share your feedback. We’re delighted to hear that purchasing your first brand new car was such a positive experience.
Your kind comments about Dan Beagley are very much appreciated. It’s great to know that he was helpful and informative throughout and took the time to set the car up exactly as you wanted. We’re also pleased to hear that you’re enjoying how easy the car is to drive.
Thank you again for choosing Toyota Doncaster, and we wish you many happy miles in your new car.
Kind regards,
Liza

Vertu Motors - Toyota Doncaster からの回答

2026年4月17日

Hi Adi,
Thank you for the fantastic review. It’s brilliant to hear Damien found you the perfect luxury EV and that his helpfulness and expertise made such a difference.
Your recommendation for Vertu Toyota Doncaster — and for Damien in particular — is hugely appreciated. He’ll be delighted to know how much his support meant to you.
Well done to Damien, and thank you again for sharing your experience.
Kind regards,
Kerry

Vertu Motors - Toyota Doncaster からの回答

2026年4月16日

Hi there,
Thank you for the brilliant review. It’s great to hear Koby looked after you so well from the moment you walked in to the moment you collected your car — a true 10/10 experience.
Really appreciate your feedback.
Kind regards,
Kerry

Vertu Motors - Toyota Doncaster からの回答

2026年4月12日

Thank you so much for sharing your experience. We’re thrilled to hear how impressed you were with the service, hospitality, and care you received. It’s wonderful to know the team made such a positive impact, and Julie will be especially touched by your kind words about her generosity and thoughtfulness.

Many thanks,
Chloe

Vertu Motors - Toyota Doncaster からの回答

2026年4月12日

Hi Hannah
Thank you for your lovely feedback. We're really pleased to hear you had such a quick and easy experience with Dave at Toyota Doncaster. It’s wonderful to know you're really happy with both the car and the customer service. Thank you again for your kind words.
Kind regards
Dawn

Vertu Motors - Toyota Doncaster からの回答

2026年3月25日

Thank you for taking the time to share your feedback. We're delighted to hear that Mo and Damien made your experience at Doncaster so smooth and stress‑free. It’s great to know they were friendly, helpful, and supportive throughout the entire process of choosing and upgrading your car.
We truly appreciate your kind words and are pleased that the team delivered the excellent service you deserved from start to finish.
Kind regards,
Matthew

Vertu Motors - Toyota Doncaster からの回答

2026年3月22日

Hi Mrs Morley‑Harrison,
Thank you so much for your wonderful 5‑star review! We’re delighted to hear that An‑shi made your test drive experience so friendly and enjoyable, and that you loved the car straight away. It’s great to know the paperwork process felt smooth and stress‑free too.
We’re also really pleased that Dave took the time to talk you through all the features when you collected your new car — making sure you were confident and comfortable is exactly what we aim for.
Thank you again for your lovely feedback. We’re so glad you’re happy with everything, and we hope you enjoy every moment in your new car! 😀
Kind regards,
Liza.

Vertu Motors - Toyota Doncaster からの回答

2026年3月15日

Thank you so much for sharing your experience. We’re thrilled to hear you had an amazing time, and Mo and Bradley will be delighted to know they made such a positive impression. We truly appreciate you choosing us and hope to welcome you back again soon.
Many thanks,
Chloe

Vertu Motors - Toyota Doncaster からの回答

2026年3月13日

Hi David
Thank you for your lovely feedback. We're really pleased to hear you received excellent service without any pressure selling, and that the staff were very friendly throughout. Your comments are truly appreciated.
Kind regards
Dawn

Vertu Motors - Toyota Doncaster からの回答

2026年3月13日

Hi Dave,
Thank you for your brilliant 5‑star review! We’re so pleased to hear you received great service throughout and that you’re loving your new car.
Your feedback is truly appreciated, and we hope you enjoy many happy miles ahead.
Kind regards,
Liza