Vertu Motors - Toyota Loughborough レビュー 

Vertu Motors - Toyota Loughborough からの回答

2026年3月22日

Hi Jane,
Thank you so much for your wonderful 5‑star review! We’re delighted to hear that your experience was professional from start to finish. Transparency and clear communication are incredibly important to us, so it’s great to know everything was explained well and the whole process felt smooth and efficient.
Liam will be thrilled to hear your kind words — he always strives to keep customers fully informed, and it’s lovely to see that reflected in your feedback.
We really appreciate you taking the time to share your experience with Toyota Loughborough.
Kind regards,
Liza.

Vertu Motors - Toyota Loughborough からの回答

2026年3月21日

Hi DD,
Thank you for the fantastic 5‑star review. It’s great to hear how smoothly everything went with your new Yaris Hybrid. From finding the right deal through CarWow, to agreeing the part‑exchange and completing all the paperwork electronically, it sounds like the whole process was efficient and stress‑free.
Ben will be really pleased with your feedback — guiding you from initial enquiry to handover in under three weeks is a brilliant result.
Enjoy your new car.
Kind regards,
Kerry

Vertu Motors - Toyota Loughborough からの回答

2026年3月20日

Good afternoon Doreen,

Thank you for taking the time to share your feedback. I’m really pleased to hear the sales team at Toyota Loughborough were both helpful and informative. It’s great to know they took the time to explain everything properly — that kind of care makes a big difference to the experience.

If there's anything you need going forward, the team will be more than happy to help.

Kind regards,
Dean

Vertu Motors - Toyota Loughborough からの回答

2026年3月16日

Good afternoon Mr Taylor,

Thank you for sharing such a positive review. It’s fantastic to hear that you were impressed with every aspect of your experience at Vertu Toyota Loughborough. Knowing that you found the whole team professional and supportive really means a lot.

Kind regards,
Dean

Vertu Motors - Toyota Loughborough からの回答

2026年3月13日

Hi Nigel
Thank you for taking the time to share such a thoughtful and positive review. We're delighted to hear about your experience at Vertu Toyota Loughborough and so pleased that the team were able to put your mind at ease.
It’s wonderful to know that Chrissy, our Service Manager, welcomed you so warmly, listened carefully to your concerns, and ensured you were looked after while she checked for a technician. We’re also really glad Dean, our Master Technician, was available to give your car his expert attention and reassure you that your charging system was working exactly as it should.
Hearing that this saved you the cost and worry of an unnecessary alternator replacement truly highlights the honesty and care our team strives to deliver.
Thank you as well for recognising the friendliness of the wider team — those warm greetings really do make a difference. Your kind words mean a great deal to Chrissy, Dean, and everyone at Vertu Toyota Loughborough.
We’re so pleased you left with peace of mind, and we’re grateful for your lovely feedback.
Kind regards
Dawn

Vertu Motors - Toyota Loughborough からの回答

2026年3月12日

Good afternoon Geoff,

Thank you for sharing your feedback. It’s great to hear you received informative and professional service in such a warm, welcoming atmosphere. Knowing that everyone — from reception to sales and finance — made you feel valued is exactly the experience we aim to deliver.

If there’s ever anything more we can help with, we’re always here.

Kind regards,
Dean

Vertu Motors - Toyota Loughborough からの回答

2026年3月11日

Good morning,

Thank you for your lovely review. I’m really pleased to hear your experience was brilliant once again. Lewis will be delighted to know his knowledge, support, and friendly approach made such a positive impact. It’s great to hear the team at Vertu Toyota Loughborough also helped make everything run smoothly.

We truly appreciate your kind words.

Kind regards,
Dean

Vertu Motors - Toyota Loughborough からの回答

2026年3月9日 に更新

Good afternoon Yvette,
Thank you for your lovely review. I’m really pleased to hear that your second experience purchasing a new vehicle from Toyota Loughborough was just as fantastic as the first. It’s great to know Ben was informative, helpful, efficient and always polite throughout the process.
Your recommendation means a great deal — thank you again for your continued trust.
Kind regards,
Dean

Vertu Motors - Toyota Loughborough からの回答

2026年3月7日

Good afternoon Susan,
Thank you for your lovely review. It’s great to hear you always find the team friendly, helpful and willing to go the extra mile. We really appreciate your continued loyalty, and I’m pleased your visit was another positive experience.
Thank you again for your kind words — they mean a lot to the team.
Kind regards,
Dean

Vertu Motors - Toyota Loughborough からの回答

2026年3月6日

Hi Rob,
Thank you for taking the time to leave us a fantastic 5-star review. We’re really pleased to hear that Jacob provided knowledgeable, helpful, and conscientious support throughout your experience. It’s great to know he was able to accommodate all your needs and make the process smooth for you.
We truly appreciate your kind words and are delighted to hear that you found Toyota Loughborough a great place to do business. We’ll be sure to share your feedback with Jacob and the team.
Kind regards,
Liza

Vertu Motors - Toyota Loughborough からの回答

2026年2月24日

Hi Karen,
Thank you for your lovely 5‑star review! We’re so pleased to hear that you felt welcome from the moment you arrived at Toyota Loughborough. It’s great to know that Lewis made you feel comfortable, answered all your questions, and supported you without any pressure.
We really appreciate you taking the time to share your experience.
Kind regards,
Liza

Vertu Motors - Toyota Loughborough からの回答

2026年2月17日

Hi NS,
Thank you for leaving this review. We are so pleased to hear that you received excellent customer service from the team at our Loughborough dealership. It is wonderful to know that Lewis supported you from your initial enquiry right through to the purchase of your car, making the whole experience stress free.
Your feedback is very much appreciated.
Kind regards,
Danielle

Vertu Motors - Toyota Loughborough からの回答

2026年2月14日

Thank you for sharing this feedback. You’re absolutely right — great service is easy when everything goes smoothly, but it’s during the unexpected challenges that true customer care is tested. We’re really proud to hear that the team at Vertu rose to the occasion and supported you throughout. Your recognition means a great deal to us.
Many thanks,
Chloe

Vertu Motors - Toyota Loughborough からの回答

2026年2月12日

Thank you for your brilliant review. I’m delighted to hear that the whole team at Vertu Toyota made your experience so positive, and especially pleased that Liam Riddle exceeded your expectations — even when purchasing a five‑year‑old car. His dedication and attention to detail truly shine through in your feedback.
It’s great to know that Toyota’s outstanding warranty has added to your confidence and satisfaction. We really appreciate your kind words.
Kind regards
Keith

Vertu Motors - Toyota Loughborough からの回答

2026年2月10日

Hi Anton
Thank you for your wonderful feedback. We're delighted to hear this is your second Toyota purchase from us, and it means a great deal that you’d choose to return again in the future. It’s great to know you always receive a warm welcome, helpful advice, and knowledgeable support from the team.
We’re also pleased you enjoy the selection of reasonably priced vehicles on the forecourt — and of course, the big reveal on collection day! It’s lovely to hear that this extra touch makes the experience even more special.
Thank you again for your kind words and recommendation. We truly appreciate your loyalty.
Kind regards
Dawn

Vertu Motors - Toyota Loughborough からの回答

2026年2月6日

Thank you for taking the time to share such a detailed and thoughtful review. We're delighted to hear that you had a great experience purchasing your car from Vertu Toyota Loughborough. It’s wonderful to know that Chris and Ben made you feel welcome and supported throughout the process.
I’m especially pleased to hear that Ben clearly explained each stage of the purchase and the documents involved, and that you were kept well informed from start to finish. Feeling cared for and confident in your purchase is exactly what we aim for.
We're thrilled that you're happy with your new car, and it means a lot that you would choose to return to us in the future.
Thank you again for your kind words.
Kind regards,
Matthew

Vertu Motors - Toyota Loughborough からの回答

2026年2月2日

Hi there,
Thank you for taking the time to leave your feedback! We're delighted to hear that you experienced great personal service with no pressure, and that our sales team made the process professional and enjoyable.
It's wonderful to know you'd choose to use us again — that means a lot to all of us.
If you ever need anything in the future, we're always here to help.
Kind regards, Dean

Vertu Motors - Toyota Loughborough からの回答

2026年2月2日

Hi there,
Thank you for your kind feedback! We're really pleased to hear that Ben made the experience friendly and helpful, and that he was able to show you the car so clearly. It’s also great to know you found the rest of the team just as welcoming.
If you need anything at all, we're always here to support you.
Kind regards,
Dean

Vertu Motors - Toyota Loughborough からの回答

2026年2月1日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Chloe

Vertu Motors - Toyota Loughborough からの回答

2026年2月1日

Good afternoon, Gabriela .
Thank you so much for your kind words! We are so happy to hear that Lewis was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle