Vertu Motors - Toyota Rotherham レビュー 

Vertu Motors - Toyota Rotherham からの回答

14時間前

Thank you for your wonderful review.

We are delighted to hear that Daniel provided such professional and helpful service throughout your experience. It's fantastic to know that you appreciated his relaxed, no-pressure approach and the opportunity to take the car on a test drive by yourselves, giving you the time and space to make the right decision.

We're also pleased that you found the team friendly and welcoming, and that the car was presented in immaculate condition, just as promised. The unveiling is always a special moment, so it's great to hear that this added to your experience.

Thank you for choosing Vertu Motors. We truly appreciate your recommendation and hope you enjoy your new car.

Kind regards,
Keith

Vertu Motors - Toyota Rotherham からの回答

2日前

Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1KD2808 Kind regards, Matthew.

Vertu Motors - Toyota Rotherham からの回答

2026年8月17日

Good morning Stephen,

Thank you for your fantastic feedback, it’s great to hear Daniel provided such friendly, helpful and knowledgeable service throughout. We’re delighted you enjoyed a relaxed, no-pressure experience and that Daniel made the whole process a pleasure. Thank you for your recommendation, and we hope you're enjoying your new Toyota.

Kind regards,
Dean

Vertu Motors - Toyota Rotherham からの回答

2026年8月14日

Hi there,

Thank you for your fantastic 5-star review!

We’re delighted to hear the team at Vertu Toyota Wickersley were able to help you find a car so quickly when you needed one most. It’s wonderful to know Ruth, Daniel and Brian provided such great support and helped make the whole process straightforward and hassle-free.

We really appreciate your kind feedback and hope you enjoy your new car.

Kind regards,
Kerry

Vertu Motors - Toyota Rotherham からの回答

2026年8月14日

Good morning Mark,

Thank you for your fantastic feedback and for your continued loyalty. We’re delighted Daniel helped you secure such a great deal and that the whole experience was another positive one. We hope you enjoy your new Orange Edition and appreciate your kind words about the team.

Kind regards,
Dean

Vertu Motors - Toyota Rotherham からの回答

2026年8月3日

Good afternoon,

Thank you for your wonderful feedback and for your continued loyalty over the years. It’s fantastic to hear you’ve been so pleased with both your cars and the service you’ve received. We’re delighted the team have consistently provided a 10/10 experience, and we really appreciate your recommendation.

Kind regards,
Dean

Vertu Motors - Toyota Rotherham からの回答

2026年8月3日

Good afternoon,

Thank you for your wonderful feedback, it’s great to hear Raul made the whole process so easy and straightforward for you and your partner. We’re delighted he took the time to explain everything clearly, support you through the Motability journey and help you feel comfortable every step of the way. It’s also lovely to hear Daniel was able to assist with the final stages. We hope you enjoy your new car and appreciate your kind recommendation.

Kind regards,
Dean

Vertu Motors - Toyota Rotherham からの回答

2026年8月1日

Thank you for your wonderful feedback.

We’re delighted to hear that Joe took the time to listen to your requirements, provide suitable options and ensure you never felt pressured into making a decision. It’s great to know that the whole process felt calm, transparent and enjoyable from start to finish.

We’re also pleased to hear that Joe, Ruth and Brian all helped create such a relaxed and positive experience right through to driving away in your new car. I’ll be sure to pass on your kind words to the team.

Kind regards,
Matthew

Vertu Motors - Toyota Rotherham からの回答

2026年8月1日

Thank you for your feedback. We’re delighted to hear that you received outstanding service from the team at Vertu and that they made your experience such a positive one.

We truly appreciate you taking the time to share your comments.

Kind regards,
Matthew

Vertu Motors - Toyota Rotherham からの回答

2026年7月31日

Hi Helen,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you received spot-on service from the team at Toyota Rotherham.

It’s especially wonderful to know that Daniel kept you informed throughout the process. Clear communication is so important when purchasing a vehicle, and we’re pleased that Daniel’s support helped make your experience a positive one.

We’ll be sure to pass your kind feedback on to Daniel and the wider team, who will be delighted to hear your comments.

Thank you again for choosing Toyota Rotherham, and we hope to welcome you back in the future.

Kind regards,
Liza.

Vertu Motors - Toyota Rotherham からの回答

2026年7月26日

Thank you for your fantastic feedback. We're delighted to hear that Jamie, Matt and Joe provided such excellent customer service and helped you secure a great deal on your new Prius. It's also wonderful to know that you've trusted us with servicing your other vehicle too. We really appreciate your recommendation.

Many thanks,
Chloe

Vertu Motors - Toyota Rotherham からの回答

2026年7月26日

Thank you for your fantastic review.

We are delighted to hear that you received such a warm welcome from the team at Vertu Toyota Wickersley and that your experience was so positive from start to finish.

A special thank you for your kind words about Raul. It's wonderful to know that he kept you informed every step of the way, both before and after collecting your vehicle, and provided the excellent customer service we strive to deliver.

We're thrilled that you love your new car and truly appreciate your recommendation. Thank you for choosing Vertu Toyota, and we look forward to welcoming you back in the future.

Kind regards,
Keith

Vertu Motors - Toyota Rotherham からの回答

2026年7月24日

Hi Peter,

Thank you for your fantastic 5-star review!

We’re delighted to hear you had such a positive experience with the team at Vertu Toyota Rotherham. It’s wonderful to know you felt so well looked after from the moment you walked through the door, and that Abdul’s excellent customer service made such a lasting impression.

We’ll be sure to pass on your kind feedback to Abdul and the rest of the team. Thank you for your recommendation and for taking the time to share your experience.

Kind regards,
Kerry

Vertu Motors - Toyota Rotherham からの回答

2026年7月23日

Hi Mr MacDonald,

Thank you for your fantastic 5-star review!

We’re delighted to hear you found the team at Vertu Toyota Rotherham so friendly and helpful. Providing great customer service is something we take great pride in, so it’s wonderful to know your experience reflected that.

Thank you for your recommendation and kind feedback. We hope to welcome you back again in the future.

Kind regards,
Kerry

Vertu Motors - Toyota Rotherham からの回答

2026年7月22日

Hi Dawn,

Thank you for taking the time to leave such a wonderful 5-star review. We’re delighted to hear that you’re so happy with your new Toyota Aygo X and that Daniel made the entire experience such a positive one.

It’s fantastic to know that Daniel’s knowledge, helpfulness, and patience stood out throughout the process. We’re especially pleased that he took the time to ensure you felt completely comfortable with all the features and controls before driving away. Providing that level of care and support is exactly what we strive for.

Thank you again for your kind words. We’ll be sure to pass your feedback on to Daniel and the team at Toyota Rotherham.

Kind regards,
Liza.

Vertu Motors - Toyota Rotherham からの回答

2026年7月22日

Thank you so much for your kind words! We are so happy to hear that Daniel was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Vertu Motors - Toyota Rotherham からの回答

2026年7月18日

Thank you for your fantastic feedback. We’re delighted to hear that you received such amazing customer service from the team. It’s great to know that you found everyone friendly, helpful and knowledgeable, and that you were given all the time and support needed throughout your experience.

We truly appreciate your kind words and hope you enjoy your new car.

Kind regards,
Matthew

Vertu Motors - Toyota Rotherham からの回答

2026年7月13日

Hi Mark,

Thank you for taking the time to leave your review.

We are delighted to hear that you had such a positive buying experience with us at Toyota Rotherham.

Thank you for choosing Toyota Rotherham. We truly appreciate your recommendation and look forward to welcoming you back in the future.

Kind regards,

The Toyota Rotherham Team

Vertu Motors - Toyota Rotherham からの回答

2026年7月7日

Thank you for your wonderful feedback. We are delighted to hear that you feel valued as a customer and that our team has consistently provided friendly, helpful service tailored to your needs. It's especially pleasing to know that our aftercare and ongoing support have met your expectations. We truly appreciate your loyalty and kind words, and we look forward to continuing to provide you with excellent service in the future. Kind regards, Selina

Vertu Motors - Toyota Rotherham からの回答

2026年6月22日

Good afternoon,

Thank you for your fantastic feedback, it’s great to hear you had such an amazing experience and felt well supported throughout. We’re pleased Joe made everything clear and helped you get the most out of your new car.

Kind regards,
Dean