Vertu Motors - Vauxhall Macclesfield レビュー 

16
TrustScore 5段階評価の4.5

4.3

Brindley Way, Lyme Green Business Park, SK11 0TB Macclesfield, Cheshire, GB


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5つ星のうち5の評価

I bought my new car a couple of months ago after having a car accident. My experience was superb, nothing about it was rushed as I was waiting on insurance. I couldn't thank Gary Chapman enough f... もっと見る

企業が回答しました

5つ星のうち5の評価

Just bought a used vauxhall corsa from Vertu Macclesfield, I highly recommend this supplier if you are looking for a new/used car. From start to finish the staff where helpful and gave 100% to ensure... もっと見る

企業が回答しました

5つ星のうち5の評価

As a younger buyer, this was my first time going to a main dealership. I was served by Gary Chapman who was very helpful and made the whole process easy and stress free. Thank you for an amazing servi... もっと見る

企業が回答しました

5つ星のうち5の評価

Josef made the process so simple and quick. He took care of everything sorting the finance and keeping me updated. When I collected, he was thorough in going through all the details and features of th... もっと見る

企業が回答しました


企業情報

  1. カーディーラー
  2. 自動車部品店
  3. 自動車修理・整備店
  4. 自動車販売店
  5. 中古車ディーラー

Vertu Motors - Vauxhall Macclesfield について

当該企業による記述

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

連絡先

  • Brindley Way, Lyme Green Business Park, SK11 0TB, Macclesfield, Cheshire, 英国

  • 0344 659 7240

4.3

優良

TrustScore 5段階評価の4.5

16件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 96%に回答しています

通常24時間以内に回答

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.3

すべてのレビュー

(16)

過去12か月のレビュー数: 11,916

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5つ星のうち5の評価

Excellent service and professional support

I bought my new car a couple of months ago after having a car accident.
My experience was superb, nothing about it was rushed as I was waiting on insurance.
I couldn't thank Gary Chapman enough for such a smooth and thorough process and explanation of everything I needed to know and understand, nothing was too much trouble, he was polite, very helpful and very professional.
My husband and I love our new car and we would highly recommend Gary and Vertu if you are looking for a new car.
Thanks again Gary

2026年7月14日
自発的なレビュー
Vertu Motors  - Vauxhall Macclesfield ロゴ

Vertu Motors - Vauxhall Macclesfield からの回答

Hi Karen,

Thank you for your wonderful review. We’re delighted to hear that Gary provided such a smooth, professional and thorough experience during what must have been a challenging time following your accident.

It's great to know that everything was handled at your pace and that Gary took the time to explain everything clearly while ensuring nothing was too much trouble. We’ll be sure to pass on your kind comments to him.

We're thrilled that you and your husband love your new car, and thank you for your recommendation.

Kind regards,
Danielle

5つ星のうち1の評価

Took the car in February and told them…

Took the car in February and told them it needed a wet belt as we had trouble with oil they basically called me a liar.plus they never told us about the warranty after our first year service was over the milage when I booked it in i told them that I was on holiday prebooked and paid for so they said it was OK to bring it in afterwards and they never told me that the warranty was cancelled due to this. It is a motability car and they tell lies to motability as my father had a car on motability with this garage and they said he had done 70,000 miles when he had only done 3,000 trying to get money out of a 86 year old man and they are getting extra money out of us this time. After this car we will never go to vauxhall again and if anyone asks us about them we will tell them not to bother stay away from vauxhall Macclesfield. I have a good mind to go to the papers

2026年6月22日
自発的なレビュー
Vertu Motors  - Vauxhall Macclesfield ロゴ

Vertu Motors - Vauxhall Macclesfield からの回答

Hi Stewart,

Thank you for your feedback and I am very sorry to hear about your experience.

This is clearly not the level of service we aim to provide and I understand how concerning the issues you have raised must be. I would encourage you to contact the dealership directly so this can be fully reviewed and investigated with you.

Kind regards,
Danielle

5つ星のうち5の評価

Gary

Gary, the sales person was helpful and informative all the way through our purchase. We even talked about the next car for my husband

2026年6月19日
自発的なレビュー
Vertu Motors  - Vauxhall Macclesfield ロゴ

Vertu Motors - Vauxhall Macclesfield からの回答

Thank you for sharing this lovely feedback. I’m so pleased to hear how helpful and informative Gary was throughout your purchase, and it’s great that you were already chatting about future options for your husband too.

Many thanks,
Chloe

5つ星のうち5の評価

Just bought a used vauxhall corsa from…

Just bought a used vauxhall corsa from Vertu Macclesfield, I highly recommend this supplier if you are looking for a new/used car. From start to finish the staff where helpful and gave 100% to ensure my experience was perfect. Well done team.

2026年6月17日
自発的なレビュー
Vertu Motors  - Vauxhall Macclesfield ロゴ

Vertu Motors - Vauxhall Macclesfield からの回答

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards Dawn

5つ星のうち5の評価

above and beyond service

Josef gave an above and beyond service.

From signing to keys in hand in 24 hours!

Absolute hero!

2026年6月10日
自発的なレビュー
Vertu Motors  - Vauxhall Macclesfield ロゴ

Vertu Motors - Vauxhall Macclesfield からの回答

Good morning Josh,

Thank you for your review. It’s great to hear that Josef went above and beyond to support you, and getting everything completed within 24 hours is fantastic. He’ll be delighted to know he made such a positive impression.

Kind regards,
Dean

5つ星のうち5の評価

The service we received from Gaz at…

The service we received from Gaz at Macclesfield was excellent making the experience stress free

2026年6月4日
自発的なレビュー
Vertu Motors  - Vauxhall Macclesfield ロゴ

Vertu Motors - Vauxhall Macclesfield からの回答

Hi Patricia,
Thank you for taking the time to leave us a fantastic 5‑star review. We’re delighted to hear that you received excellent service from Gaz at Vertu Vauxhall Macclesfield.
It’s wonderful to know that he made your experience smooth and stress‑free — exactly what we aim to deliver for all our customers. Your kind feedback means a great deal to the team, and we’ll be sure to pass on your comments to Gaz.
If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.

5つ星のうち5の評価

Excellent service!

As a younger buyer, this was my first time going to a main dealership. I was served by Gary Chapman who was very helpful and made the whole process easy and stress free. Thank you for an amazing service and attention to detail. I would definitely consider coming back again and would recommend to anyone.

2026年5月29日
自発的なレビュー
Vertu Motors  - Vauxhall Macclesfield ロゴ

Vertu Motors - Vauxhall Macclesfield からの回答

Good afternoon Eleanor,

Thank you for your review. It’s great to hear that Gary made your first experience at a main dealership feel easy and stress‑free. Taking the time to provide clear support and attention to detail really does make a difference, and we’re delighted this came across so positively.

We really appreciate your recommendation and look forward to welcoming you again in the future.

Kind regards,
Dean

5つ星のうち5の評価

Great service

Great service

2026年4月6日
自発的なレビュー
Vertu Motors  - Vauxhall Macclesfield ロゴ

Vertu Motors - Vauxhall Macclesfield からの回答

Good morning,

Thank you for your review. I’m really pleased to hear you received great service and appreciate you taking the time to share your feedback.

Kind regards,
Dean

5つ星のうち5の評価

Josef made the process so simple and…

Josef made the process so simple and quick. He took care of everything sorting the finance and keeping me updated. When I collected, he was thorough in going through all the details and features of the car and set things up for me. I'd definitely use Vertu Vauxhall Macclesfield again. Thanks for a lovely experience!

2026年4月10日
自発的なレビュー
Vertu Motors  - Vauxhall Macclesfield ロゴ

Vertu Motors - Vauxhall Macclesfield からの回答

Hi there,
Thank you for your lovely feedback. We're delighted to hear that Josef made the whole process so simple and quick, taking care of the finance, keeping you fully updated, and ensuring everything was ready for collection. It’s great to know he was thorough in explaining all the details and features of your new car and even set things up for you.
We're thrilled you’d choose Vertu Vauxhall Macclesfield again — your kind words truly mean a lot.
Kind regards
Dawn

5つ星のうち5の評価

Great experience

Amazing from start to finish. Thank you.

2026年3月2日
自発的なレビュー
Vertu Motors  - Vauxhall Macclesfield ロゴ

Vertu Motors - Vauxhall Macclesfield からの回答

Hi Mike,
Thank you so much for your fantastic 5‑star review! We’re delighted to hear that your experience was amazing from start to finish. Feedback like yours means a great deal to the team at Vertu Vauxhall Macclesfield.
Thank you for choosing us!
Kind regards,
Liza

5つ星のうち4の評価

The staff were flexible and…

The staff were flexible and accommodating with our requests.
Easy to talk to and no complaints

2026年2月12日
自発的なレビュー
Vertu Motors  - Vauxhall Macclesfield ロゴ

Vertu Motors - Vauxhall Macclesfield からの回答

Good afternoon Keith,
Thank you for your review. It’s great to hear that the team were flexible, accommodating, and easy to talk to — we really appreciate your feedback.
Kind regards,
Dean

5つ星のうち5の評価

A very positive experience

A very positive experience. I had a rough idea of the vehicle i wanted and Josef was very helpful. I would highly recommend

2026年1月3日
自発的なレビュー
Vertu Motors  - Vauxhall Macclesfield ロゴ

Vertu Motors - Vauxhall Macclesfield からの回答

Good afternoon Jake. Thank you so much for your kind words! We are so happy to hear that Josef was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

5つ星のうち5の評価

Great Service!

Josef Savage Sales Executive, went over and above to find a replacement car when our car was written off due to a car accident. Fantastic service!
Vertu look after Joe, he is BRILLIANT!

2025年12月31日
自発的なレビュー
Vertu Motors  - Vauxhall Macclesfield ロゴ

Vertu Motors - Vauxhall Macclesfield からの回答

Thank you so much for your kind words! We are so happy to hear that Josef was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards Dawn

5つ星のうち5の評価

Josef was great ❤️

2025年12月2日
自発的なレビュー
Vertu Motors  - Vauxhall Macclesfield ロゴ

Vertu Motors - Vauxhall Macclesfield からの回答

Good morning. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

5つ星のうち5の評価

Excellent service and advice

Excellent service and advice. Staff very friendly and knowledgeable, and made the whole process of buying a car simple and straightforward. Zac (sales) was very polite, friendly, approachable and helpful. Would recommend and go there again

2025年10月18日
自発的なレビュー
Vertu Motors  - Vauxhall Macclesfield ロゴ

Vertu Motors - Vauxhall Macclesfield からの回答

Thank you so much for your kind words! We are so happy to hear that Zac was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

5つ星のうち5の評価

Customer care excellent

Customer care excellent, nothing too much trouble for the Sales team. Josef super quick and knowledgeable to get me on the correct deal with the right car, David sorting out the finance/ insurance and petrol so I could get the car within a week and Jonathon sealing the deal and answering my multiple questions, Including a servicing contract and making me feel at ease and then running through everything on the car and connecting my phone up to the car for me. Top notch all of them.

2025年10月11日
自発的なレビュー
Vertu Motors  - Vauxhall Macclesfield ロゴ

Vertu Motors - Vauxhall Macclesfield からの回答

Good morning, Mark. Thank you so much for your kind words! We are so happy to hear that the team were able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle

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