Vertu Motors - Vauxhall Newcastle レビュー 

Vertu Motors - Vauxhall Newcastle からの回答

16時間前

Thank you for your kind review. We're delighted to hear that you received excellent customer care and that Jamie Coulson was particularly helpful throughout your experience. We'll be sure to pass on your feedback to Jamie, who will be pleased to receive your recognition.

Kind regards,
Matthew

Vertu Motors - Vauxhall Newcastle からの回答

2日前

Thank you for your wonderful review.

We are delighted to hear that Vic provided you with such great service. It's fantastic to know that she was friendly, respectful, and helped make your experience such a positive one.

Thank you for your recommendation and for choosing Vertu Motors. We will be sure to pass your kind comments on to Vic.

Kind regards,
Keith

Vertu Motors - Vauxhall Newcastle からの回答

3日前

Good afternoon Luke,

Thank you for your wonderful feedback. It’s fantastic to hear Dylan provided such outstanding support throughout your first car-buying experience. We’re delighted he took the time to explain everything clearly, guide you through each step of the process and ensure nothing felt rushed, helping to turn what was initially a nerve-wracking experience into an enjoyable one.

It’s especially rewarding to know Dylan’s patience and support helped build your confidence and made the whole journey so positive. Thank you from both yourself and Lewis for your kind words. We look forward to welcoming you back for future purchases.

Kind regards,
Dean

Vertu Motors - Vauxhall Newcastle からの回答

4日前

Thank you for your lovely review. We're delighted to hear that Rosie and David provided such a helpful, efficient, and enjoyable experience while helping you find your new car. It's great to know the part exchange process was smooth and that you felt comfortable with our no-pressure approach.

We truly appreciate your recommendation and your kind words about the team. Enjoy your new car, and we look forward to welcoming you back in the future! 🚗😊

Kind regards,
Selina

Vertu Motors - Vauxhall Newcastle からの回答

2026年8月17日

Thank you for your wonderful review, Neil.

We are delighted to hear that Jamie was so helpful and able to find the vehicle you wanted with no hassle. It's fantastic to know that everyone you dealt with was pleasant, professional, and supportive throughout the process.

Thank you for your recommendation and for choosing Vertu Motors. We truly appreciate your feedback and hope you enjoy your new vehicle.

Kind regards,
Keith

Vertu Motors - Vauxhall Newcastle からの回答

2026年8月14日

Good morning Louise,

Thank you for your wonderful feedback, it’s great to hear you and your husband found the team so informative, friendly and helpful throughout your purchase. We’re pleased everything was clearly explained, from the finance options to your part exchange, and that the team did their best to support you with the EV charger arrangements.

We’re especially delighted to hear Ibrahim helped put you at ease on your test drive and was so patient and supportive throughout. It’s fantastic to know you felt so well looked after and would choose to buy from the team again.

Kind regards,
Dean

Vertu Motors - Vauxhall Newcastle からの回答

2026年8月1日

Thank you for your fantastic feedback.

We’re delighted to hear that you received exceptional service throughout your new car purchase and that communication was clear and consistent at every stage while you waited for delivery.

It’s especially great to know that Vic made the whole process seamless and provided such brilliant support from start to finish. We truly appreciate your recommendation and will be sure to pass on your kind words to her.

Kind regards,
Matthew

Vertu Motors - Vauxhall Newcastle からの回答

2026年8月1日

Thank you for your fantastic feedback. We’re delighted to hear that your experience with Vertu Newcastle was so easy and enjoyable from start to finish.

It’s great to know that your first experience with us was such a positive one, and we truly appreciate your recommendation.

Kind regards,
Matthew

Vertu Motors - Vauxhall Newcastle からの回答

2026年7月31日

Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed such a friendly and welcoming atmosphere and that the team provided a professional, pressure-free experience throughout.

It’s great to know that everything was clearly explained, that you were pleased with the deal offered, and that the vehicle handover was so thorough and helpful. We truly appreciate your kind words and are delighted that you’re so happy with your new vehicle.

Kind regards,
Matthew

Vertu Motors - Vauxhall Newcastle からの回答

2026年7月30日

Hi LWJ,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that Vic was brilliant in helping you with your new Motability car and provided excellent customer service throughout your experience.

We understand how important it is to have the right support when choosing a Motability vehicle, so it’s wonderful to know that Vic made the process smooth and enjoyable for you.

We’ll be sure to pass your kind feedback on to Vic and the team at Vauxhall Newcastle, who will be delighted to hear your comments.

Thank you again for your support, and we hope you enjoy your new car.

Kind regards,
Liza.

Vertu Motors - Vauxhall Newcastle からの回答

2026年7月29日

Hi Lynne,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you found the team at Vauxhall Newcastle to be both friendly and professional.

Providing a welcoming atmosphere alongside excellent customer service is something we pride ourselves on, so it’s wonderful to know that this was reflected in your experience.

Thank you again for your kind feedback and for choosing Vauxhall Newcastle. We look forward to welcoming you back in the future.

Kind regards,
Liza.

Vertu Motors - Vauxhall Newcastle からの回答

2026年7月29日

Hi Janet,

Thank you for taking the time to leave us such a fantastic 5-star review. We’re delighted to hear that you had a positive experience with Vauxhall Newcastle and that everything went smoothly throughout the process.

It’s wonderful to know that Jamie Coulson took care of everything for you and ensured the handover of your new Vauxhall Frontera was excellent. Providing a seamless and enjoyable customer experience is exactly what we strive for, so your feedback is greatly appreciated.

We’ll be sure to pass your kind words on to Jamie and the team. Thank you again for choosing Vertu, and we hope you enjoy the next three years with your new Frontera.

Kind regards,
Liza.

Vertu Motors - Vauxhall Newcastle からの回答

2026年7月26日

Thank you for your fantastic review.

We are delighted to hear that the team at Vertu Newcastle went the extra mile to find the exact car you wanted. Providing excellent support from start to finish and making the process as easy and stress-free as possible is exactly what we strive for.

A special thank you for recognising Ibrahim and David. We're thrilled to hear that their dedication and customer care helped secure the perfect car for you and made the whole experience such a positive one.

Thank you for your continued loyalty to Vertu Motors. We truly appreciate your support and look forward to helping you again in the future.

Kind regards,
Keith

Vertu Motors - Vauxhall Newcastle からの回答

2026年7月23日

Hi Neil,

Thank you for your fantastic 5-star review!

We’re delighted to hear you had such an excellent experience with the team at Vertu Vauxhall Newcastle. It’s great to know Ibrahim provided support throughout the process, helping to make everything straightforward and pressure-free while you considered your options.

We’re also pleased that your concern after collection was resolved promptly and to your satisfaction.

Thank you for your kind feedback, and we hope you enjoy your new car!

Kind regards,
Kerry

Vertu Motors - Vauxhall Newcastle からの回答

2026年7月23日

Good afternoon Sandra,

Thank you for your wonderful feedback and for choosing us again. It’s great to hear Earl took the time to listen to your needs and helped you find the right car within your budget. We’re delighted you felt respected and well looked after throughout, and we truly appreciate your continued loyalty.

Kind regards,
Dean

Vertu Motors - Vauxhall Newcastle からの回答

2026年7月18日

Thank you for your feedback. We’re delighted to hear that you found the process straightforward and that the team provided great support throughout your experience.

We truly appreciate you taking the time to share your comments.

Kind regards,
Matthew

Vertu Motors - Vauxhall Newcastle からの回答

2026年7月17日

Hi Donna,

Thank you for your fantastic 5-star review!

We’re delighted to hear Jamie provided such an attentive and professional experience. It’s wonderful to know he went above and beyond, taking the time to explain everything in detail and making the whole process seamless from start to finish.

We’ll be sure to pass on your kind feedback to Jamie. Thank you for your recommendation and for choosing Vertu Vauxhall Newcastle.

Kind regards,
Kerry

Vertu Motors - Vauxhall Newcastle からの回答

2026年7月16日

Hi John,

Thank you for your review. We're delighted to hear you had a good customer experience and that Ibrahim looked after you so well. It's great to know he was friendly and professional throughout, helping to make your visit such a positive one. We really appreciate your recommendation and will be sure to pass on your kind words to Ibrahim and the team at Westerhope.

Kind regards,
Danielle

Vertu Motors - Vauxhall Newcastle からの回答

2026年7月12日

Hi Ian,

Thank you for your feedback.

It's great to hear that Ibrahim provided an excellent, professional service and made the purchase a relaxed experience with no pressure. We really appreciate your recommendation.

Kind regards,
Danielle

Vertu Motors - Vauxhall Newcastle からの回答

2026年7月7日

Thank you for your fantastic feedback. We’re delighted to hear that Dylan provided such outstanding service and helped turn your initial apprehension into such a positive experience.

It’s wonderful to know that his knowledge, professionalism and customer care stood out, and that he made the whole process enjoyable and straightforward. We’ll be sure to pass on your kind words to Dylan and the team.

We truly appreciate your recommendation and look forward to welcoming you back in the future.

Kind regards,
Matthew