Vertu Motors - Vauxhall Newcastle レビュー 

Vertu Motors - Vauxhall Newcastle からの回答

3日前

Thank you for your fantastic feedback. We’re delighted to hear that Dylan provided such outstanding service and helped turn your initial apprehension into such a positive experience.

It’s wonderful to know that his knowledge, professionalism and customer care stood out, and that he made the whole process enjoyable and straightforward. We’ll be sure to pass on your kind words to Dylan and the team.

We truly appreciate your recommendation and look forward to welcoming you back in the future.

Kind regards,
Matthew

Vertu Motors - Vauxhall Newcastle からの回答

2026年6月24日

Hi Karen,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you received top‑notch service from the team at Vertu Vauxhall Newcastle.
It’s wonderful to know that Ibrahim kept you well informed throughout the whole process — clear and consistent communication is something we really pride ourselves on. We’re especially pleased to hear that you couldn’t be happier with your experience.
Your kind feedback means a great deal to the team, and we’ll be sure to pass on your comments to Ibrahim. If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.

Vertu Motors - Vauxhall Newcastle からの回答

2026年6月23日

Hi David,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you received great service from Earl and his manager David at Vertu Vauxhall Newcastle.
It’s wonderful to know that they supported you throughout the entire buying process — from arranging your test drive to helping with finance and ensuring you got a great deal on additional options. We’re especially pleased to hear that you feel confident and reassured with your service plan, giving you that extra peace of mind.
Your kind feedback means a great deal to the team, and we’ll be sure to pass your comments on to both Earl and David. If you ever need anything in the future, we’re always here to help. Enjoy your new car!
Kind regards,
Liza.

Vertu Motors - Vauxhall Newcastle からの回答

2026年6月23日

Hi Susan,
Thank you so much for taking the time to leave such a fantastic 5‑star review. We’re delighted to hear that you had such a positive experience at Vertu Vauxhall Newcastle.
It’s wonderful to know that Dylan took the time to listen to your needs, guide you through your options, and ensure you were completely happy with your choice. Providing a high‑quality experience for all our customers — whether purchasing new or used — is something we take great pride in, so your kind feedback means a lot.
We’ll be sure to pass your lovely comments on to Dylan, who will be thrilled to hear how much you appreciated his support.
If you ever need anything in the future, we’re always here to help. Enjoy your car!
Kind regards,
Liza.

Vertu Motors - Vauxhall Newcastle からの回答

2026年6月23日

Hi Mr Johnson,
Thank you so much for taking the time to leave such a fantastic and detailed 5‑star review. We truly appreciate your continued trust in Vertu Vauxhall Newcastle over the years.
It’s wonderful to hear your kind words about Gavin Gray and his incredible 43 years of dedicated service — he has clearly made a lasting impact, and we completely understand why he is held in such high regard.
We’re equally delighted to hear that Jamie Coulson has continued that high standard of care and support. It’s fantastic to know that he guided you through the process so clearly and made everything smooth and straightforward from start to finish. Your confidence in recommending Jamie so highly means a great deal, and we’ll be sure to pass your kind words on to him.
Thank you again for your loyalty and for sharing your experience. If you ever need anything in the future, we’re always here to help.
Kind regards,
Liza.

Vertu Motors - Vauxhall Newcastle からの回答

2026年6月17日

Good afternoon Stephen,

Thank you for your review. It’s great to hear that your experience was excellent from start to finish when collecting your new electric Motability vehicle. Vic will be delighted to know her attention to detail and knowledge helped make everything clear and straightforward for you.

We really appreciate your kind feedback.

Kind regards,
Dean

Vertu Motors - Vauxhall Newcastle からの回答

2026年6月14日

Good morning,

Thank you for your fantastic review. It’s great to hear that your experience was smooth, professional, and completely stress‑free from start to finish.

Ibrahim will be delighted to know his helpful, knowledgeable, and attentive approach made such a positive difference, keeping you well informed and ensuring you were happy every step of the way.

We really appreciate your recommendation and your kind words about the team.

Kind regards,
Dean

Vertu Motors - Vauxhall Newcastle からの回答

2026年6月3日

Thank you for your fantastic feedback. We’re delighted to hear that you had such a great experience with Vertu Newcastle.

It’s wonderful to know that the whole team were helpful and ensured everything you needed was covered throughout your visit. Providing a smooth and supportive experience is exactly what we aim for.

Thank you again for taking the time to share your experience—it’s truly appreciated 😊

Kind regards,
Keith

Vertu Motors - Vauxhall Newcastle からの回答

2026年6月2日

Thank you so much for your wonderful review. We’re absolutely delighted to hear that you and your husband had such a positive experience with us.
It’s fantastic to know that Rosie, David, and Liam all made such a great impression – I’ll be sure to pass along your kind words to them. Providing friendly, helpful service and ensuring our customers feel fully supported is exactly what we aim for, so your feedback really means a lot to the whole team.
We truly appreciate your recommendation and your loyalty, and we look forward to welcoming you back again in the future.
Kind regards,
Keith

Vertu Motors - Vauxhall Newcastle からの回答

2026年5月31日

Good afternoon Emma,

Thank you for your great feedback. It’s fantastic to hear Dylan provided such helpful and informative support, keeping you updated every step of the way and making the whole process clear and easy to follow. It’s also great to know David was on hand to keep everything running smoothly.

We really appreciate your recommendation and you taking the time to share your experience.

Kind regards,
Dean

Vertu Motors - Vauxhall Newcastle からの回答

2026年5月24日

Thank you for your lovely review. I’m so pleased to hear our staff made everything feel easy and comfortable, especially for clients who appreciate a little extra support. Your kind words mean a great deal. Many thanks, Chloe

Vertu Motors - Vauxhall Newcastle からの回答

2026年5月23日

Thank you so much for your kind words! We are so happy to hear that Dylan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Vertu Motors - Vauxhall Newcastle からの回答

2026年5月23日

Thank you so much for your kind words! We are so happy to hear that Victoria was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn

Vertu Motors - Vauxhall Newcastle からの回答

2026年5月22日

Thank you so much for your kind words! We are so happy to hear that Jamie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Selina

Vertu Motors - Vauxhall Newcastle からの回答

2026年5月21日

Hi Karen
Thank you for your fantastic feedback. We're delighted to hear that you received such great service and felt the team were attentive and fully focused on your needs — that’s exactly the experience we aim to provide.
A special thank you for mentioning Victoria — we’re so pleased to hear she was a fantastic salesperson and made such a positive difference to your experience. Your recommendation truly means a lot to her and the wider team.
Kind regards
Dawn

Vertu Motors - Vauxhall Newcastle からの回答

2026年5月20日

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Selina

Vertu Motors - Vauxhall Newcastle からの回答

2026年5月20日

Hi Kerry,
Thank you so much for taking the time to leave this fantastic 5‑star review. We’re delighted to hear that you had such a positive experience at Vertu Vauxhall Newcastle.
It’s wonderful to know that Jamie made the process of buying your new car so easy, guiding and advising you every step of the way with a friendly and approachable manner. He’ll be thrilled to read your kind words and recommendation.
Thank you again for choosing Vertu Motors, and we hope you enjoy every mile in your new car.
Kind regards,
Liza.

Vertu Motors - Vauxhall Newcastle からの回答

2026年5月17日

Good morning Neil,

Thank you for your review. It’s great to hear that Ibrahim was attentive and efficient — your feedback is really appreciated.

Kind regards,
Dean

Vertu Motors - Vauxhall Newcastle からの回答

2026年5月15日

Hi there,
Thank you for your fantastic feedback. We're delighted to hear that you received such excellent customer service. It’s wonderful to know that Vic was brilliant throughout, keeping you well informed and updated every step of the way.
Your kind words are truly appreciated — thank you again.
Kind regards
Dawn

Vertu Motors - Vauxhall Newcastle からの回答

2026年5月9日

Thank you for sharing your experience. We’re delighted to hear how smoothly everything went from your first enquiry through to the test drives and final purchase. It’s wonderful to know Rosie supported you throughout and that David and John were also so helpful. We truly appreciate your kind words for the whole Newcastle team.

Many thanks,
Chloe