Roman made buying a car easy, enjoyable and stress free. He was always available to answer questions and never pushed me to buy something I didn’t want or need. Buying my first car was daunting but wa... もっと見る
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Roman made buying a car easy, enjoyable and stress free. He was always available to answer questions and never pushed me to buy something I didn’t want or need. Buying my first car was daunting but wa... もっと見る
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Vertu Lincoln Volkswagen were very courteous and professional especially Roman Collins. He made the car buying process very easy. Thank you. I would recommend them in the strongest possible terms and... もっと見る
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The whole place was welcoming But Jess Bright - the salesperson at Vertu VW Lincoln was absolutely brilliant, no questions where left unanswered and was always contactable and a delight to talk... もっと見る
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I had an excellent experience on the recent purchase of my new car from start to finish. The staff are always so friendly and helpful at this branch especially Roman who dealt with me on this occasion... もっと見る
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当該企業による記述
Outer Circle Road, Lincoln, LN2 4HX, Lincoln, Lincolnshire, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96%に回答しています
通常24時間以内に回答
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We recently booked a test drive at Lincoln branch and everything we fully explained , from the different models , specs, and finance available.
Martin was extremely pleasant to deal with , very helpful and nothing was too much of a problem.
Having had experiences with other car companies in the past ( and not all pleasant or obliging) , I would highly recommend this company , and Martin is a credit to it ,
Thank you for your service

Vertu Motors - Volkswagen Lincoln からの回答
Dan was really helpful and within a couple of days I got to drive away with my new car.

Vertu Motors - Volkswagen Lincoln からの回答
I recently requested a test drive for a VW ID4. From start to finish, the process of booking and then attending the test drive was handled excellently and very professionally. Christian & Lilly were excellent throughout and could not have done more to make sure we understood the car, our purchase options and the next steps. I was delighted to discover that I only had to wait 6 days for the new car to arrive. The process of setting up a PCP was made easy by the team. A very enjoyable way to buy a new car and would certainly highly recommend VW Lincoln.

Vertu Motors - Volkswagen Lincoln からの回答
From first visiting the dealership on 31/12/2025 to collecting the car on 15/01/2026, we were treated with courtesy, efficiency and expertise by all the staff with whom we came into contact, especially Christian and Molly. A test drive was quickly arranged and we paid a small deposit to secure the car. We received frequent texts and emails from Molly and arranged to collect the car when we wished to. Molly’s explanation of the controls was detailed and informative and, to date, we are delighted with the car - but we’ve only had it for 2 days!

Vertu Motors - Volkswagen Lincoln からの回答
We've been there twice during January 2026. They've been fantastic every time. They really listen to the customer's needs and they do exactly what's required to help. Particularly brilliant was the service that we received from Tom and from Christian. Thank you. Sharon and Michael.

Vertu Motors - Volkswagen Lincoln からの回答
We picked up a approved used T-roc and the representative at Lincoln, Molly was fantastic throughout she kept us up to speed with everything happening and couldn't have been more prepared with everything we asked for!

Vertu Motors - Volkswagen Lincoln からの回答
All the staff at Vertu Lincoln were brilliant. They all went above and beyond to make sure that the purchase of my new vehicle went smoothly and bearing in mind the time pressures that they were under they all did an amazing job as a team to sort it all out.

Vertu Motors - Volkswagen Lincoln からの回答
Dan was honest and up front, nothing was too much trouble for him. The whole team were friendly and welcoming.
We bought a used Japanese trade in, and were afforded the same professional attention as other customers buying big ticket new VW vehicles.
We looked at buying private, but our experience with Virtu VW Lincoln left us in no doubt we made the right choice. Thank you guys!

Vertu Motors - Volkswagen Lincoln からの回答
Tom has been exceptional in our dealings. Nothing was too much. Made the experience a good one. Even wrapped our car up with a bow. Cannot fault the service at all and we love our new car. All staff we met were friendly and helpful.Highly recommended.

Vertu Motors - Volkswagen Lincoln からの回答
Extremely good service. Couldn’t fault them. They made sure everything was perfect before leaving with my new car 😊

Vertu Motors - Volkswagen Lincoln からの回答
From my first phone call until delivery of my vehicle, everything was streamlined and effortless. Thanks so much to Lili for all her help.

Vertu Motors - Volkswagen Lincoln からの回答
Sam was excellent. He found me the car I was looking for a created the right PCP deal

Vertu Motors - Volkswagen Lincoln からの回答
Pleasant experience, purchase and trade-in handled very well. Good communication throughout.
I would recommend Vertu if you looking for your next car.

Vertu Motors - Volkswagen Lincoln からの回答
Great company, help you in every way possible making your experience effortless

Vertu Motors - Volkswagen Lincoln からの回答
I found the atmosphere at the dealership very warm and welcoming. Dealing with Christian Joudrey initially I was very impressed with the manner in which he attended to our specification requests on our new vehicle. He was very knowledgeable on the product we were interested in purchasing. He satisfied all our requirements to conclude a deal. He came across as very friendly and courteous.
Francesca Fisher took over for the hand over and was equally attentive and went to great lengths to ensure we were happy with all the paperwork and was amazing at explaining the infotainment system and setting it up for me. She explained all the vehicles operating procedures and made sure that I was confident with everything before my leaving the site. She welcomed a return visit or a phone call with any queries.
A very pleasant experience.

Vertu Motors - Volkswagen Lincoln からの回答
Excellent service by Molly Colton who was a pleasure to deal with from start to finish.

Vertu Motors - Volkswagen Lincoln からの回答

Vertu Motors - Volkswagen Lincoln からの回答
We have just purchased a vw t roc from vertu lincoln without seeing it other than from a video which was done for us very scary I know but we are over the moon with it. we were told that it was immaculate inside and it is!! From start to finish we were happy with the service we received from this volkswagen dealership a big shout out to Ole and the delivery company

Vertu Motors - Volkswagen Lincoln からの回答
Very helpful salesperson who was easily contactable. kept us informed and made the handover easy.
Only issues are that we were told there would be no three pin charging cable included when in fact three was . We had bought one ourselves andd though we can get a refund it has caused some inconvenience
Also the online identity process for confirmation of the finance documents was very difficult ;it took 4-5 attempts.

Vertu Motors - Volkswagen Lincoln からの回答
Jeni the sales lady is absolutely brilliant; her great smiles and patience from the beginning to the end of this purchase process are the key determination factors to complete the sale.
I have driven VW for many years. I know VW really well and T-guan is a wonderful car. But it was Jeni the human factor made it special.
She deserves a 7 star award and I will highly recommend anyone who would like to get a VW car in Lincoln to arrange a meeting with her. She would look after you and ensure you have a great purchase experience! Thank you Jeni

Vertu Motors - Volkswagen Lincoln からの回答
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