Viaggiare Rent - Bergamo レビュー 

Such an easy experience, collection was a breeze, drop off easy, the car was a great new and clean car. Very happy with overall experience.

Nice car. Clean and new. Check in and out were easy. Friendly staff. Very good.

DO NOT USE THIS COMPANY

as per most of the other 1* ratings- this company is a scam.

We returned our vehicle to Bergamo Milan Airport to have it inspected by a member of staff who immediately located two minuscule scratches on the windscreen ( 1mm each, surface marks. Located behind the rear view mirror mount so would not obstruct view of driver. Too minimal to require any repair let alone windscreen replacement)
He located them instantly, we could barely see them when he pointed them out- they were that small. You would not see they were there unless you knew they were there already.

We had no incident that could have caused damage but can’t prove it was there before.

This is a total set-up scam that they were well practiced at.

We tried to object to the claim that we’d caused the damage to be reminded that they had our £900 deposit. They helpfully advised us to pay up for damage as we could not prove we hadn’t done it and to then claim back through the insurance. We were backed into a corner where we had to pay €870.01.

Total scam. Fortunately, we used an independent insurer when we booked this not the Viaggiare one they offer on vehicle collection (from other reviews- their ins is a scam too!) so hopefully we will get our money back.

Ironically, the damage that we pointed out on collecting the car was barely even acknowledged by the staff. Within 20 miles of leaving the airport after collection the car had an SOS warning come up. After an hour of trying to speak with someone at Bergamo Milan office we were told to just ignore it and the car had a slow puncture. So they don’t take that much pride in their fleet.

Please don’t ignore the negative reviews.

We received great service from Viaggiare office at Bergamo Airport. The pickup process was very quick, the car was new, we received a better car than we have reserved and at a lower cost, the delivery was very quick as well.
We would definitely recommend Viaggiare.
Marin Boyadzhiev

Totalmente decepcionado.El dia 05-08-2025 al devolver el coche , me dicen que la luna tiene un pequeño golpe del tamaño de un grano de arroz. Enseño la foto que hice al recoger el coche , pero con la luz del día no se aprecia bien que el golpe ya estaba. Automaticamente cargan en mi tarjeta 770 €. Le digo que no estoy de acuerdo. Al llegar a casa hago una reclamación y envío la foto donde se puede ver que el daño ya estaba al recoger el coche. A fecha de hoy, ni me han contestado ni me han devuelto los 770 €.No recomendaría jamás esta compañía, esta empresa no es seria y tienen muchas ganas de cobrar de más, el cliente no les importa.

Bardzo polecam. Wszystko ok

Sono ormai cliente affezionato di Viaggiare Rent a Bergamo da tempo e non posso che confermare, ogni volta, la qualità e la professionalità del loro servizio. La disponibilità del team è sempre totale: cortesi, rapidi nelle risposte e pronti a venire incontro a qualsiasi esigenza. Una cosa che mi ha colpito particolarmente è la loro flessibilità: mi è capitato di dover spostare una prenotazione e hanno gestito tutto con la massima semplicità e senza alcuna difficoltà, dimostrando una serietà rara da trovare nel settore.

Le auto sono sempre in condizioni perfette, curate nei minimi dettagli e pronte per partire in totale sicurezza e comfort. Oltre all’efficienza, quello che rende speciale Viaggiare Rent è il lato umano: si percepisce chiaramente la passione e l’attenzione verso il cliente, caratteristiche che fanno davvero la differenza.

Per chi cerca un noleggio auto affidabile, professionale e con un servizio clienti di altissimo livello, Viaggiare Rent è senza dubbio la scelta migliore a Bergamo. Io continuerò a rivolgermi a loro con fiducia, certo di trovare sempre la stessa qualità che mi ha conquistato fin dal primo noleggio.

I find out that company in a comparative on line web site and, after that , I have always rent the car from them. They have a very good balance between services offered and price.
Highly recommend!

perfect renting, we highly recommend!
Best car I ever had, everything was quick and uncomplicated. Thank you!

Very good price and quality ratio! Highly recommend them!

Location de voiture avec un excellent rapport qualité prix
Véhicule récent et en excellent état.
Rapidité et efficacité

Dopo la riconsegna del veicolo, mi vengono addebitati costi per danni, un piccolo graffio sul parafango anteriore, non da me commessi, per importo superiore alle € 500,00; sconsiglio vivamente questo operatore.

Good car
Easy process
Hybrid thus save on gas

We were given a Mahindra car, even though a different model had been specified. Our experience with this vehicle has been deeply unsatisfactory, Please note that we also reach out to you via email and whatsapp immediately without getting any response.

1.
Unacceptable Driving Experience
The gearbox operated poorly, with gears grinding and hesitant shifts throughout the drive.

The vehicle exhibited severely unbalanced handling; steering felt vague and unstable, rendering the ride uncomfortable and unsafe.

Persistent unusual noises were present while driving, suggesting possible mechanical faults or poor maintenance.

2.
Safety Concerns & Model Reputation

This model has been discontinued in India because it failed to meet contemporary crash and safety standards . That alone raises concerns about its continued rental without clear disclosure.

The car is commonly criticized online for suspension deficiencies, noisy cabin, poor mileage, and unreliable performance after initial months of use....

Nos han cogido una fianza de 500 euros por un minúsculo punto del tamaño de un gramo de sal en la luna, indetectable y que no habíamos hecho. Llevamos reclamando desde el 8 de julio tanto en Bérgamo de manera presencial, a través de WhatsApps a dos números de la empresa que ellos me proporcionaron y a dos correos electrónicos. No recibo respuesta dn ninguno de ellos

Tutto ok! Agenzia seria e professionale

Very good service. It was easy to get the car and very transparent what I was paying for.

Good service

Todo sencillo con un trato agradable.