Many thanks to Stacy in Wakefield office who was both kind and knowledgeable in dealing with my issue's. She took time to contact other depts to resolve problems with finance and maintainance. (... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The team are very knowlegable and talk you through what is happening with your case/enquiery. They are very empathetic and supportive towards their clients. Treat people as you would be like to be t... もっと見る
企業が回答しました
My repair was actioned within an hour of my reporting it. The electrician sent was extremely efficient, polite and he completed the repair swiftly. Excellent Service all round ! ⭐️⭐️⭐️⭐️⭐️
企業が回答しました
Crumbling pointing between red bricks not being addressed correctly. Been told vico won't spend the money on such building works that are in need due to the fact all properties need it. Apparently it'... もっと見る
企業が回答しました
企業情報
当該企業による記述
Vico Homes, formerly known as WDH, is the leading provider of homes with positive impact, with over 32,000 homes across Wakefield and the north of England. Our vision is to build better futures and vibrant communities through providing safe, warm homes and supporting people to live healthy, fulfilled lives.
連絡先
Merefield House, Whistler Drive , WF10 5HX , Castleford , 英国
- 0345 8 507 507
- contact@vicohomes.co.uk
- vicohomes.co.uk
4.3
優良
268件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 97％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Vico Homes からの回答
Thank you for your great feedback and for your kind words, Josephine Hinds.
The lady who took my phone call was…
The lady who took my phone call was excellent and helpful but £171 to fit me an internal kitchen door is really extreme I am trying just to keep the house warm as possible I haven’t broke the door as there has never been one fitted I pay rent so why is it the tenants responsibility when it comes to internal doors
2026年1月21日
自発的なレビュー
Vico Homes からの回答
Hi Karon
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk
Vico Homes からの回答
Thank you for your great feedback and for your kind words, Kathryn Margaret Lloyd
Vico Homes からの回答
Thanks for your great feedback, Jemima Keevan
.
Vico Homes からの回答
Thanks for your great feedback, Elaine Scott
I had several repairs and was astounded…
VICO HOMES REPAIRS
I had several repairs from 8th Jan to present and was astounded at how quick they've been dealt with by 2 joiners and a plumber. From person taking taking my call to the workmen themselves I have been impressed by their dedication, professional but friendly manner and quality of repairs and am very grateful to Vico Homes and their staff for prompt action
2026年1月18日
自発的なレビュー
Vico Homes からの回答
Thanks for your great feedback, Charlotte Cuthill. We're so happy to hear that you're pleased with how we've dealt with things for you.
Always good proactive service from vico…
Always good proactive service from vico great housing association
2026年1月16日
自発的なレビュー
Vico Homes からの回答
Thanks for your great feedback, Mark Gill
Christopher Burns Cash Wise Officer was…
Christopher Burns Cash Wise Officer was very helpful, polite and knowledgeable. He helped me to sort out all my bills and expenses when I become a single mum and need to start to pay everything myself. He helped to fill all forms and calculate all my expenses correctly.
2026年1月15日
自発的なレビュー
Vico Homes からの回答
Thanks for your great feedback, Joanna Mia. We're so happy to hear that you're pleased with how we've dealt with things for you.
Just keeping me warm
Excellent service from all the staff involved with my problems
2026年1月13日
自発的なレビュー
Vico Homes からの回答
Thanks for your great feedback, Frank Newton. We're so happy to hear that you're pleased with how we've dealt with things for you.
Very professional Perfect time kept…
Very professional Perfect time kept us informed working perfect and excellent customer care service thankyou
5 stars in all levels
2026年1月12日
自発的なレビュー
Vico Homes からの回答
Thanks for your great feedback, Lin Ouma. We're so happy to hear that you're pleased with how we've dealt with things for you.
0 stars
Awful company who don’t care about their tenants. Will happily deflect blame and play innocent. I’ve noticed a lot of fake reviews on here aswell.
2026年1月12日
自発的なレビュー
Vico Homes からの回答
Hi Alice
Thank you for your review.
We’re sorry to hear that you're unhappy with your experience with Vico Homes so far and we’d like to talk to you to understand more about what’s gone wrong. Please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk
Trying to have a dishwasher installed…
Trying to have a dishwasher installed couldn't be fitted all copper pipes are corroded vico replied not an emergency maybe 28 days for someone to even come out to look
2026年1月8日
自発的なレビュー
Vico Homes からの回答
Hi Frank Shaw
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk
The way your repair teams did a great…
The way your repair teams did a great job and very polite and professional
2026年1月8日
自発的なレビュー
Vico Homes からの回答
Thanks for your great feedback. We're so happy to hear that you're pleased with our service
Did an Excellent job
Did an Excellent job! Very polite and kept in touch at all times as other workers did their part until he could do his! Top Man! Vico Homes are Great!
2026年1月8日
自発的なレビュー
Vico Homes からの回答
Thanks for your great feedback, Stephen. We're so happy to hear that you're pleased with how we've dealt with things for you.
Even if I could not get help promptly
Even if I could not get help promptly, the lady l spoke to was very knowledgeable and nice to me.
2026年1月8日
自発的なレビュー
Vico Homes からの回答
Thanks for your feedback Doreen Mushowo .
To talk us further about the issues you raised please call us on 0345 8 507 507 or visit our website www.vicohomes.co.uk
Caller
The caller was very polite and understanding of what I was ringing about the only thing that she couldn't do was tell me how to solve the problem I was ringing about witch is not her fault because there is so many different kind of boilers
2026年1月7日
自発的なレビュー
Vico Homes からの回答
Thanks for your great feedback, Jon Crossland
Very helpful and considerate
Very helpful and considerate and dealt with my problem and explained everything
2026年1月7日
自発的なレビュー
Vico Homes からの回答
Thanks for your great feedback, Janhen
Vico Homes からの回答
Thanks for your great feedback, Wayne Carr
Vico Home can get it right…eventually
There have been issues with Vico Homes reporting system which led to my being threatened with legal action for doing the right thing. The matter was resolved, but still had an adverse emotional impact.
2025年12月30日
自発的なレビュー
Vico Homes からの回答
Hi Michael Good
Thank you for your review. We'd like to hear more from you about your comments, so please call us on 0345 8 507 507 or contact us through our website www.vicohomes.co.uk
Vico Homes からの回答
Thanks for your great feedback, Phoenix Omant
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