VideoTile Learning レビュヌ 

159
•
TrustScore 5段階評䟡の5

4.9

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I am super impressed with Video tile. I have often wondered why the dozens of franchises that I attempted to deal with were never able to offer this model. I cannot explain how empowering this model i... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We have partnered with VideoTile to distribute courses to the voluntary sector within the East Riding and North Lincolnshire area. They have provided us with everything we need to be able to offer the... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

It's always a treat to work with VideoTile. I've been doing on-camera presenting since the late 20th Century- and I know that professionalism is everything. The VideoTile crew are a mastercla... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Welcoming environment, lovely staff, and an encouraging space to create. Working as a presenter with VideoTile Learning was such a pleasant, encouraging, & progressive few days. I worked with Micheal,... もっず芋る

䌁業が回答したした

䌁業情報

  1. 映画補䜜䌚瀟

圓該䌁業による蚘述

VideoTile Learning is an industry-leading e-learning and online video production company that creates interactive, video-based e-learning courses for training professionals.


連絡先

4.9

優良

TrustScore 5段階評䟡の5

159件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.9

すべおのレビュヌ

(159)

過去12か月のレビュヌ数: 4ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Best of the best

I have worked with videotile quite a few times now and they are an exceptional force in their industry. I couldn’t recommend them more! Looking forward to working with them in the future. Incredibly reliable and produce excellent content.

2023幎8月3日
自発的なレビュヌ
VideoTile Learning ロゎ

VideoTile Learning からの回答

Thank you for taking the time to leave us a great review, it's much appreciated and we are so pleased you are happy with the content of the courses

5぀星のうち5の評䟡

Excellent from Videotile

Just had a call with Adam at Videotile, and have left that call happy with all of the knowledge and guidance that he has given me.

very friendly and happy to answer any questions that I threw at him.

pleasure to deal with him.

2023幎8月10日
自発的なレビュヌ
VideoTile Learning ロゎ

VideoTile Learning からの回答

Thank you for taking the time to leave us a great review, it's much appreciated and we will be sure to pass on your great feedback to Adam

5぀星のうち5の評䟡

Partnering with Videotile

One of the best business decisions our company made choosing Videotile as our partner for e-learning solutions back in 2020.

The team are very friendly and knowledgeable always available to help anytime when called upon.

Our customers feedback is very positive and the find the courses very helpful and easy to use.

The certification bodies for their courses include IOSH and ROSPA so the standard of the course and content is very high.

We are a very happy customer and delighted to endorse Videotile!

2023幎8月10日
自発的なレビュヌ
VideoTile Learning ロゎ

VideoTile Learning からの回答

Thank you for taking the time to leave us a great review, it's fantastic to hear how much your customers are enjoying the courses we produce and the high standards that we pride ourselves on are continuing to be met! It's a pleasure to work with you and we hope to work together for many more years to come !

5぀星のうち5の評䟡

Working with Video tile is super easy

Working with Video tile is super easy. If I have any questions a quick ring to Adam or their team is all it takes.

I've called them like 5 times in a day asking questions we have from clients and it's very easy to get in contact and they're all very patient and good at breaking down topics.

2023幎8月10日
自発的なレビュヌ
VideoTile Learning ロゎ

VideoTile Learning からの回答

Thank you for taking the time to leave us a great review, we really do appreciate it and we will be sure to pass on your great feedback to our fantastic customer service team

5぀星のうち5の評䟡

Fast and efficient

Wow, If only every company we have been dealing with this matter was as quick as you, it would of been so much easier. Thank you for your quick response and information.

2023幎8月10日
自発的なレビュヌ
VideoTile Learning ロゎ

VideoTile Learning からの回答

Thank you for taking the time to leave us a great review, we really do appreciate it and our customer service team are always here and happy to help

5぀星のうち5の評䟡

Adam and Rebecca where very


Adam and Rebecca where very professional and efficient in dealing with our enquiry.

2023幎8月8日
自発的なレビュヌ
VideoTile Learning ロゎ

VideoTile Learning からの回答

Thank you for taking the time to leave us a great review, we really do appreciate it and we will be sure to pass on your great feedback to Adam and Rebecca

5぀星のうち5の評䟡

New to Videotiles

Being new to Videotile Learning I have had to speak to the help desk on several occasions. in both instances I have spoke to Adam who has provided excellent help and speedily resolved my queries

2023幎8月7日
自発的なレビュヌ
VideoTile Learning ロゎ

VideoTile Learning からの回答

Thank you for taking the time to leave us a great review, we really do appreciate it and we will be sure to pass on your great feedback to Adam

5぀星のうち5の評䟡

Fab company!!!

I work with VideoTile as a script and question writer. The team are extremely friendly and supportive, with a very relaxed chill vibe, which is just how things should be. I hope to continue working with VideoTile well into the future it they will have me!

2023幎8月2日
自発的なレビュヌ
VideoTile Learning ロゎ

VideoTile Learning からの回答

Thank you for taking the time to leave us a great review, we really do appreciate it. It's fantastic to hear great feedback on our amazing team which we will pass on and we look forward to working with you again soon

5぀星のうち5の評䟡

Working with VideoTile

I have worked with VideoTile on a number of voiceover projects and they are a fantastic client to work with. Their approach is professional, friendly with clear direction making them a pleasure to work with.

2023幎7月28日
自発的なレビュヌ
VideoTile Learning ロゎ

VideoTile Learning からの回答

Thank you for taking the time to leave us a great review, we really do appreciate it and look forward to working with you again soon

5぀星のうち5の評䟡

Adam was extremely professional and


Adam was extremely professional and helpful, personally going above and beyond customer service.
Fantastic!

Thank you

2023幎8月1日
自発的なレビュヌ
VideoTile Learning ロゎ

VideoTile Learning からの回答

Thank you for taking the time to leave us a great review, we really do appreciate it and we will be sure to pass on your great feedback to Adam

5぀星のうち5の評䟡

Many thanks to Adam for the in-depth knowledge and patience

Many thanks to Adam for the in-depth support session provided today, he has talked me through the whole process. As new distributors for Videotile training, we are encouraged by the simplicity of the platform and level of support by Videotile.

2023幎8月1日
自発的なレビュヌ
VideoTile Learning ロゎ

VideoTile Learning からの回答

Thank you for taking the time to leave us a great review, we really do appreciate it and we will be sure to pass on your great feedback to Adam

5぀星のうち5の評䟡

Simple On-boarding Process

Many thanks to Adam for the in-depth support session provided yesterday. As new distributors for Videotile training, we are encouraged by the simplicity of the platform and level of support so far.

2023幎7月27日
自発的なレビュヌ
VideoTile Learning ロゎ

VideoTile Learning からの回答

Thank you for taking the time to leave us a great review, we really do appreciate it and we will be sure to pass on your great feedback to Adam

5぀星のうち5の評䟡

We have partnered with videotile for


We have partnered with videotile for years with Excellent customer service and the courses are simple to use

2023幎7月26日
自発的なレビュヌ
VideoTile Learning ロゎ

VideoTile Learning からの回答

Thank you for taking the time to leave us a great review, we really do appreciate it and are pleased you found the courses great to sit

5぀星のうち5の評䟡

Our sincerest thanks to Adam

Our sincerest thanks to Adam for the in-depth support received. Nothing seemed too much trouble and it benefitted us greatly that we were not only able, but encouraged to ask questions

2023幎1月1日
自発的なレビュヌ
VideoTile Learning ロゎ

VideoTile Learning からの回答

Thank you for taking the time to leave us a great review, we really do appreciate it and we will be sure to pass on your great feedback to Adam

5぀星のうち1の評䟡

video tile

Please do not use this company,i sat the online health & safety in a construction enviroment corurse. I was told i had failed due to technical issue with my computor streaming or service provider,which seems to be an issue with this company. I was told i could take a resit free of charge, i just had to log on to my account and start the exam again, I have have tried to do so but the exam would not come on.

2023幎7月7日
自発的なレビュヌ
VideoTile Learning ロゎ

VideoTile Learning からの回答

Hi Gordon,

We’re sorry that you have had this experience.

We’ve looked at this more closely and can see that there was footage missing from your exam recording. We can see that this was probably caused by you having multiple tabs and other applications open whilst you were doing the exam. It is clearly stated in the exam rules that all other tabs and programmes must be closed whilst sitting the exam.

I’m pleased to see that regardless of this we have given you a free resit as a goodwill gesture.

In relation to not being able to start the exam again, after viewing your communication with our customer services team, you were not using the login information that was sent to you.

We hope you have now managed to log in and complete the exam.

Please don’t hesitate to reach out to our customer service team if you require any further support.

5぀星のうち5の評䟡

Very responsive customer service

Very responsive customer service. Helpful and efficient responses to queries raised.

2023幎7月7日
自発的なレビュヌ
VideoTile Learning ロゎ

VideoTile Learning からの回答

Thank you for taking the time to leave us a great review, we really do appreciate it and we will be sure to pass on your feedback to our fantastic team

5぀星のうち1の評䟡

Rubbish customer service BEWARE THEY ARE GARBAGE

I’ve been attempting to complete a CSCS green card exam with this company for nearly three weeks now. Every attempt I make they say it has failed to record properly?
You should be warned of the chronically poor customer service. You cannot speak to anyone as the phone line goes dead when you select option 3 for customer service if you do try.
The software package they are using is obviously very poor quality and probably developed on the cheap overseas. It can ONLY be used on a windows PC, which not everyone has. Even when you do have one then it doesn’t work.
This company keeps giving me a free resit for this exam, so they know the issue is with them. But they fail to provide a suitable resolution.
I’m wasting my precious time messing around with the issue and ultimately they are restricting my ability to get to work.
So obviously this company do manage to get things right but when things don’t they are utterly useless.
14-07-23 I’m adding to the review as eventually I managed to get this software to run and somehow they have managed to mark it and give me a pass. What’s there not to like. So even though they have marked this as a pass it’s going to take them 7-10 days to issue a certificate. Now they don’t mention this when you sign up and pay your money. I don’t understand how in a digital world it takes 7-10 days to click a mouse button and issue an electronic certificate. REALLY!!!!

2023幎7月12日
自発的なレビュヌ
VideoTile Learning ロゎ

VideoTile Learning からの回答

Hi David,

We’re sorry that you have had this experience.

We’ve looked at this more closely and can see that there was footage missing from your exam recording on each of these occasions.

We can see that this was probably caused by you having multiple tabs and other applications open whilst you were doing the exam on at least one of these attempts. It is clearly stated in the exam rules that all other tabs and programmes must be closed.

The others were most likely down to upload speed of your internet connection at the time.

However, I’m pleased to see that regardless of this we have given you free resits as a goodwill gesture.

In relation to the time it takes to send your certificate, all our exam results must be double checked by our awarding body, which is standard industry practice for qualifications such as this one.

Unfortunately we cannot speed up the issuing of any certificates for this course as it clearly states this takes 7-10 working days and these are issued by the awarding body not ourselves.

All our other online courses deliver an instant digital certificate but with this being an accredited course these additional checks must be made.

I’d also like to clarify that the exam can be taken on a Mac computer or laptop, not just windows PC. In Addition to this, all our courses can be taken on any other device for example mobiles, tablets etc.

I’m sorry you were unable to get through on option 3. This is the option for our customer service, we’ve tested this and it goes through to a member of staff every time. We also have live chat on our website and support@videotile.co.uk.

I’m pleased to see you have now passed. Please don’t hesitate to reach out to our customer service team if you require any further support.

5぀星のうち5の評䟡

I have worked with VideoTile Learning


I have worked with VideoTile Learning over the past few years providing the narration for many of their courses. Always a pleasure to work for

2023幎7月10日
自発的なレビュヌ
VideoTile Learning ロゎ

VideoTile Learning からの回答

Thank you for taking the time to leave us a great review, we really do appreciate it and look forward to working with you again soon

5぀星のうち5の評䟡

Online course

Completed a course online and it was really enjoyable and easier than travelling to a classroom.

2023幎7月3日
自発的なレビュヌ
VideoTile Learning ロゎ

VideoTile Learning からの回答

Thank you for taking the time to leave us a great review, we are pleased to hear you enjoyed the course and we also think it's great that you can take the course in your own time

5぀星のうち5の評䟡

Great online courses

Videotile have great online courses that are so much easier to complete online than traveling to a classroom. Helpful and friendly communication from the team.

2023幎6月8日
自発的なレビュヌ
VideoTile Learning ロゎ

VideoTile Learning からの回答

Thank you for taking the time to leave us a great review, we really do appreciate it and we will be sure to pass on your great feedback to our customer service team

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報