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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Nicht mal ein Stern verdient! Bekam zwei mal die selbe Bestellung obwohl nur einmal bestellt! Und soll beide bezahlen, materiel abolutr Müll!!!! auf meine unzähligen Mails wird nicht reagiert zwecks... もっと見る

5つ星のうち1の評価

VORSICHT! Nichts bestellen! Meine Bestellung ging 2x raus, habe aber nur eine Bestellbestätigung bekommen. Verkäufer reagiert auf keinerlei Kontaktversuche. Ich vermute hier eine gezielte Betru... もっと見る

5つ星のうち1の評価

Ohne Begründung kann man seine Bestellung nicht zurück schicken. Leggings fallen viel zu klein aus und sind sowas von durchsichtig. Einfach nur Geld Verschwendung. Bin enttäuscht und werde niemals w... もっと見る

5つ星のうち1の評価

Shipping is just a joke, seen adverts on snapchat so you presume they're reputable, been 4 week now and still nothing, why would anyone bother when they have to wait this long? Youre just never going... もっと見る

企業が回答しました

企業情報

  1. 婦人服店

当該企業による記述

We started VikiBody out of fascination with strong women. They are changing the world by following their hearts and living their ambitions. We understand how major life events force us to be strong and motivate us to never give up. We created VikiBody in the hope to inspire you towards an active and confident lifestyle. Every piece in our collection is a tribute to the inherent strength of every woman. If you are the strongest version of yourself in every facet of your life, you will look as beautiful as you feel.


連絡先

2.0

期待以下

TrustScore 5段階評価の2

208件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

Product was good

Product was good, no complaints, and customer service response was good as well. The reason for only 3 stars was transit time,was not aware the shipment was coming in from China.

2021年4月24日
自発的なレビュー
VikiBody ロゴ

VikiBody からの回答

We regret to hear that you’re dissatisfied with the shipment of our product. Your satisfaction is truly important to us, and we’re really sorry about letting you down and made you wait, however, we ship out from several of our distributors in Europe, the US, and Hong Kong to make sure that we process your orders for delivery as quickly as possible so we ship depending on the availability. Rest assured that we are doing the best that we can so we can expedite the shipping and delivery time while providing you an affordable and good quality product.

5つ星のうち5の評価

over the moon

absolutely over the moon. I ordered a medium in the pink but they didn't look any different to normal leggings. I had an email from vikibody after posting my review telling me they were very sorry to hear i didn't feel good. They offered to send me a smaller size free of charge, which arrived today. And i'm now a happy vikibody customer. I will be ordering multiple colours in these leggings as the material looks and feels great. Once again thank you vikibody

2021年4月22日
自発的なレビュー
5つ星のうち5の評価

Ordered several times and always happy…

Ordered several times and always happy with the easy service and delivery.
I've also needed to use the customer services department and they couldn't be more helpful!!
Really rate this company and will order again 👍👍

2021年4月21日
自発的なレビュー
5つ星のうち1の評価

This whole company is joke

This whole company is joke! I’ve emailed them and gotten nowhere! I placed my order weeks ago, a shipping label was created and yet nothing has ever been done with it. I’m done with the excuses. I’d like my money back. No product, no answers, no nothing. Hell the phone number they give you to call is even a joke! They don’t answer that either and then hang up on you. So if you’re looking to spend money, find another company this one is a scam. I’ve got screenshots of it all. And email telling me to “chill” a tracking number that is useless and dead end customer service.

2021年4月20日
自発的なレビュー
VikiBody ロゴ

VikiBody からの回答

Customer satisfaction is of utmost importance to us, so we're really sorry about letting you down and making you wait. Please send us a message on any of our social media accounts so I can take a close look at your order and let you know of any available updates. I do understand that you just want a refund but please allow me to review the details of your order first and we can discuss it further. Please don't forget to provide your name and order ID when you message us. Thank you. We appreciate patience and understanding.

5つ星のうち2の評価

Bought their fleece lined leggings…

Bought their fleece lined leggings about 3 months ago. The first time I wore them (bought 2 pair), the seams on the back (buttocks area) of both pairs of leggings began to pull. I am a 5’1” 105lb woman. I do not feel with my size that I over stressed the seams. Now, 3 months later, the material in the buttocks area is so weak that the black leggings are lightish gray about 2 inches wide all the way down both rear seams. I wouldn’t waste my money again, not to mention, they are not even shipped from the US where they claim they are based, but come from China, which took a month.

2021年4月20日
自発的なレビュー
VikiBody ロゴ

VikiBody からの回答

We appreciate you taking the time to bring this to our attention and we regret to hear that you're disappointed with your order, however, since it has been 3 months since the date of your purchase and over the 30-day return period, as much as I would want help the situation, we do require you to reach out to us at least within 30 days upon the receipt of the item to let us know if the product is damaged or if you received an incorrect item and we'll be more than willing to resolve it for you. We hope you understand. Thank you.

5つ星のうち5の評価

Great quality

Great quality, comfortable leggings and zip up sports bra. I ordered a size XXL and am a UK 14/16. They fitted perfectly, don't sag or drop when I run and are so comfortable. Beautiful quality at this price and I highly recommend them.

2021年4月19日
自発的なレビュー
5つ星のうち1の評価

I ordered 2 pair beginning of April

I ordered 2 pair beginning of April. Nothing received so emailed to receive a reply to say be patient, still no parcel so messaged again to now be told they have been delivered to me.. they clearly haven't. Very unsatisfied customer... AVOID

2021年4月19日
自発的なレビュー
VikiBody ロゴ

VikiBody からの回答

Hi Liz, thank you for bringing this to our attention. We apologize if you experienced any delay in receiving your parcel but we guarantee you that it will be delivered however there are rare situations that cause you to not receive it but confirmed as delivered from our end, as per the local courier's confirmation. We are more than willing to resolve this issue, please allow us to make things right. Please send us a message on one of our social media accounts with your name and order ID and I'll do my best to help the situation. Thank you.

5つ星のうち2の評価

Very see through 😔

Was excited to see how these would fit, as i ordered a large as im normally 12, and they do fit nice and comfy but unfortunately they are very see through so would not be able to wear them except for round the house with a long tshirt on to cover my bum, but then whats the point. I have emailed them this morning for a returns label to send them back and hopefully get a refund from them fingers crossed byt looking at the other reviews im rather nervous.

2021年4月19日
自発的なレビュー
VikiBody ロゴ

VikiBody からの回答

Hi Natasha, per checking your order, it seems that you have been refunded as of yesterday. We're sorry that the leggings didn't turn out as you expected but we are doing our best to provide quality and affordable leggings for everyone. Please reach out to us for any further inquiries. Thank you.

5つ星のうち1の評価

I ordered 4 pairs of leggings at…

I ordered 4 pairs of leggings at beginning of April, am yet to receive my package....I have emailed them in regards to this and have had no reply

Very disappointed will not be reccomending at all!!! 🤬🤬

2021年4月18日
自発的なレビュー
VikiBody ロゴ

VikiBody からの回答

We're truly sorry for making you wait, Lauren and we apologize for the delay in getting back to you by email. If you haven't messaged us on Facebook or Instagram (@vikibodyofficial), you can also reach out to us via those channels and we'll do our best to attend to your inquiry ASAP. Please provide us also your name and order ID so we can immediately review it advise you of any available update about your order. Thank you for your patience.

5つ星のうち1の評価

Cheap material, poor quality

The package came from China, the sizes are all over the shop, and the quality are so very poor.

I’m a uk size 12/14 I ordered XL and yes they fit but they are see through! I expected better quality of material and a firmer fit! They are very basic and not worth the money.

2021年4月18日
自発的なレビュー
VikiBody ロゴ

VikiBody からの回答

Hi Kirsten,

We can only acknowledge our error as well as our responsibility in this regrettable incident. In this context, we send you our most sincere apologies. It is important to us that our customers are more than satisfied, and we would like the opportunity to resolve this issue immediately. If you give us a chance, we intend to correct this and hope you will allow us to speak with you to discuss the situation. Please contact us directly as soon as possible. Please be assured that we are truly sorry for the inconvenience and hope to continue to have you as a loyal customer.

We look forward to hearing from you.

5つ星のうち1の評価

Hi as yet I have had no reply to my…

Hi as yet I have had no reply to my issue regarding non delivery of my purchase , As asked I have let message on Instagram Facebook and by email and no one has got back to me well an automated reply on Facebook 😡 I want a refund now , get in touch with me Vikibody !!!! Shocking that they think can get away with not getting in touch with customers that have had orders not delivered !!! I want my Money back !!

2021年4月18日
自発的なレビュー
VikiBody ロゴ

VikiBody からの回答

We're truly sorry about the delays and for the overall inconvenience, Natalie. Rest assured that we're working our hardest to complete all orders at the soonest possible time and to respond to all inquiries ASAP. Please send us a message on Facebook with your name and order ID and we'll do our best to get in touch with you as quickly as possible. Thank you.

5つ星のうち1の評価

POOR QUALITY

I received 2 pairs in the post yesterday and they are SHOCKINGLY BAD! Totally see through and very poor material. £23.98 down the drain!!Do not waste your money!!

2021年4月17日
自発的なレビュー
VikiBody ロゴ

VikiBody からの回答

We appreciate your feedback, Jane and we're truly it didn't turn out as expected. Just to confirm, I found an order placed on April 4 for a Medium and Large, is that your order? Kindly send us a message on Facebook or Instagram and let us know how we can further help you in this situation. Please let me know too if both of them didn't satisfy your expectation. I will look forward to your message. Thank you!

5つ星のうち1の評価

I ordered my 3 pairs of leggings on…

I ordered my 3 pairs of leggings on March 23rd and no delivery yet! I’ve reached out to the company 3 times so far and no answer! I’m frustrated! I just want my leggings or refund!

2021年4月17日
自発的なレビュー
VikiBody ロゴ

VikiBody からの回答

We apologize for the delay in response, Jennifer. We're working our hardest to get them answered ASAP. If you haven't messaged us on socials, please message us with your name and order ID and I will do my best and give you any available update about your order.

5つ星のうち3の評価

Mehh

Give a 3 start because the strong material. But they aren't butt lifting at all. They are very itchy shows off all your little bumps around your legs and bum when it claims not to. They fall down. Came as described though with the colour I went for L as I'm a size 14 but should of went for a M.

2021年4月16日
自発的なレビュー
VikiBody ロゴ

VikiBody からの回答

We appreciate your feedback Chloe and we're sorry that the leggings didn't work as promised but we're more than willing to resolve this if you would give us a chance. Please send us a message with your name and order ID so we can further help you. If a replacement can resolve this, we can also replace the leggings with your preferred size. Looking forward to hearing from you soon. Stay safe!

5つ星のうち1の評価

SCAM

SCAM. DO NOT ORDER FROM HERE.

Ordered these 2 weeks ago. Tried to contact them on Facebook they blocked me and removed the comments. How disgusting. You ruin this for small business and I have reported you to trading standards! I hope you get what is coming to you. Scamming people in a pandemic. You are disgusting.

I shall be taking this to small claims court, I have had enough of these companies taking money and not delivering goods or providing customer service.

2021年4月16日
自発的なレビュー
VikiBody ロゴ

VikiBody からの回答

Hi Sam, I found your order placed on April 9th and it has been shipped out for Delivery as of April 10th. We're sorry for making you wait but rest assured that your parcel will be delivered by Hermes in 10-20 workings days as per our International Delivery Policy.

https://uk.vikibody.com/pages/shipping-policy

5つ星のうち4の評価

Great quality and very comfortable

I am very pleased with the items I purchased. They all seem great quality, VERY comfortable, and great value too! I definitely recommend purchasing the shorts, they are really comfy and perfect for summer. They took longer than I expected to arrive and there were hardly any updates to tracking my order however due to the quality of the products and how brilliant the price is, I do not mind. Will definitely be buying more in the future :)

2021年4月16日
自発的なレビュー
5つ星のうち1の評価

I ordered my leggings in March and…

I ordered my leggings in March and still haven’t received them and I’ve sent a Facebook message and still no reply, honestly I just want a refund!

2021年4月15日
自発的なレビュー
VikiBody ロゴ

VikiBody からの回答

Hi Danielle, thank you for bringing this to our attention. We apologize if you experienced any delay in receiving your parcel, but we guarantee you that it will be delivered however there are rare situations that cause you to not receive it but confirmed as delivered from our end, as per the local courier's confirmation. We are more than willing to resolve this issue, please allow us to make things right. Please send us a message on one of our social media accounts with your name and order ID, and I'll do my best to help the situation. Thank you.

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