Vintage Electrical レビュー 

715
•
TrustScore 5段階評価の4

4.1

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Vintage-Electrical is the go to source for hard to find lighting and very unique components. Their products are top quality and shipping has been very quick from the UK to the USA. Vintage-Electrica... もっと見る

企業が回答しました

5つ星のうち1の評価

We bought three copper shades for our kitchen, two of which has significant stains on. We organised a return and then the company ghosted us for a couple of weeks before denying they had received th... もっと見る

5つ星のうち5の評価

Absolutely brilliant service. I wanted a short section of galvanised conduit and junction box and ordered it through Vintage Electrical and it arrived promptly and hassle free. Really impressed thank... もっと見る

5つ星のうち5の評価

Great clock, really good quality - something a bit different for a 50th birthday gift. Delivery as stated. Thank you.

企業が回答しました

企業情報

  1. 照明専門店
  2. ・
  3. インテリア デザイン店
  4. キッチン家具店
  5. ランプ シェード提供業者
  6. 家具店
  7. 照明卸業者

当該企業による記述

Handcrafted Lighting, Quality Materials & Unique Designs. Solid Brass & Copper Lampshades. Original Vintage & Retro Pendant Ceiling Lights, Industrial Traditional Style & Wall Lights For Homes, Coffee Shops, Bars, Hotels, Salons, Barn Conversions & Res...


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4.1

ほぼ満足

TrustScore 5段階評価の4

715件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 68%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(715)

過去12か月のレビュー数: 156件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Excellent customer service

Excellent customer service & delivery, answered my query quickly. Haven’t had socket fitted yet but it looks great

2026年2月2日
Vintage Electrical ロゴ

Vintage Electrical からの回答

Thank you Angela,

We’re pleased to hear you were happy with the customer service, delivery and that we could help with your query quickly.

Kind regards
Steve
The Vintage-Electrical Team

5つ星のうち5の評価

a vintage style ice bucket

I ordered a vintage style, silvery, galvanised ice bucket for my daughter for her birthday.
The order was despatched the following day and arrived safely the day after that. Outer packaging was tidy and secure, inner packaging clean and plentiful to ensure no damage.
The ice bucket is great, absolutely perfect for at least 2 large bottles of Champagne, very stylish and heavy weight… nothing cheap n flimsy about this.
Can’t comment of course on how it might age, but for the moment, couldn’t be better.
Thank you

2026年2月22日
自発的なレビュー
Vintage Electrical ロゴ

Vintage Electrical からの回答

Hi Ros,
than you for your wonderful review. We’re delighted to hear the ice bucket arrived quickly, was well packaged and lived up to expectations. It’s great to know you found it stylish, sturdy, and perfect for the occasion.

Kind regards
Steve
The Vintage-Electrical Team

5つ星のうち1の評価

Ordered an item that decided to return(…

Ordered an item that decided to return( as it was a gift a person didn’t like). After sending back my parcel didn’t hear anything back. Sent 3-4 emails that all been ignored and it’s been over 2 weeks already. Waste of 70£

2026年3月4日
自発的なレビュー
Vintage Electrical ロゴ

Vintage Electrical からの回答

Hi Valeriia,

I’m really sorry to hear this, and apologies that you’ve had no response after returning your parcel. That’s not the service we aim to provide.

We do state it can take upto 14 days for a returned order refund to be processed.

Kind regards,
Steve
Vintage-Electrical Ltd

5つ星のうち1の評価

Where's my order?

I'm starting to think this is an elaborate scam.

I've messaged via your website, I've sent emails - no response.

UPDATE - order finally arrived but is of really poor quality - the copper has been painted onto dull grey metal which is obvious in places and the paint work is splodgy with inconsistent colouring. Please contact me to discuss a return.

FURTHER UPDATE - I returned the pendant (DPD at my own cost and with proof of delivery) and we are on day 8 after it being received, and no refund yet...

2026年2月25日
自発的なレビュー
Vintage Electrical ロゴ

Vintage Electrical からの回答

Hi OK,
Really sorry you’ve had no reply. We are not a scam and have been trading since 2015.

Please could you send:
1. Order number
2. Email used at checkout
3. Delivery postcode

As soon as I have that, I’ll check the order status and come back with tracking or an immediate resend/refund option.

Kind Regards
Steve
The Vintage Electrical Team

Hi Priti,

We can see the item was delivered today via Fedex Express.

Please view attached tracking details via Fedex Express: 889197148890

The email provided at checkout was pritivermasw@gmail.com

We can see there was an error when providing us the email address. We will send details of this to the email address you provided on Trustpilot, pritivermas@gmail.com

Kind Regards
Steve
The Vintage-Electrical Team

Update:
Sorry Priti, we have emailed directly to you. The item is antique copper and has variations in texture and tone due to this.

Kind Regards
Steve
The Vintage-Electrical Team

5つ星のうち5の評価

Stunning, quality item.

Beautiful vintage style quality construction.
Brilliant service, worth the money.

Would recommend to anyone who wants something a bit different to normal light switches.

2026年2月27日
自発的なレビュー
Vintage Electrical ロゴ

Vintage Electrical からの回答

Thanks so much Callum for the lovely feedback, we really appreciate it.

Delighted to hear you’re happy with the quality, the vintage style and that the service hit the mark too. Thanks again for recommending us, and if you ever need anything else just give us a shout.

Kind regards,
Steve
Vintage-Electrical Ltd

5つ星のうち5の評価

Double light switch

I ordered this double light switch for my pub shed project and I’m really impressed. The quality is excellent — it’s made from solid materials and feels well built. Delivery was also outstanding; it arrived within a day via FedEx.

Highly recommended.

2026年2月25日
自発的なレビュー
5つ星のうち1の評価

My switch was delivered damaged . Stay clear of this company.

My switch was delivered damaged .
They accused me of damaging it .

Ignored emails for days .

Hands down the worst customer service I have ever received.

There’s no wonder they don’t have a phone number to contact them on.

2026年2月16日
自発的なレビュー
Vintage Electrical ロゴ

Vintage Electrical からの回答

Hi Claire, I’m really sorry to read this. We cannot see an order in your name on our system and have no emails with this name either.

We will get this resolved for you straight away. Please reply to your order confirmation email (or use the contact form on our website) with:
• your order number
• a couple of photos of the damage + the outer packaging of the damaged parcel.

As soon as we have that, we’ll look into this and arrange a replacement.

Kind Regards
Steve
The Vintage-Electrical Team

5つ星のうち4の評価

Great product

Updated ***
After several emails back and fourth I got a spare part sent out to fix the switch. The product looks amazing .

I would use the company again as the products are unique and right up my street.

2026年2月18日
自発的なレビュー
Vintage Electrical ロゴ

Vintage Electrical からの回答

Hi Mark,
I’m really sorry to read this, it’s not the experience we want anyone to have.
We have emailed directly and have booked in for a replacement to be sent with tracking details via Royal Mail, we’ve also included a £10.99 filament bulb free of charge to apologise for any confusion caused.

Kind regards,
Steve
The Vintage-Electrical Team

5つ星のうち5の評価

Gold standard service and products

Vintage Electrical is simply amazing. I very rarely write reviews, but this company went over and above and far exceeded expectations, so I want to highly recommend them.

The wall lights I ordered were excellent quality and very well designed, but what stood out and made this company special was the genuine extra effort to ensure complete customer satisfaction.

Following a query to their customer services team, they unexpectedly and very generously added an expensive item to my order free of charge, to enable me to convert one of the double wall lights to a single. I was blown away.

And my electrician was delighted that as well as wall fixing screws etc, 'Wago' connectors were also included, which makes his job much simpler. Very few companies now go to such lengths to ensure customers are more than 100% happy, so I would highly recommend Vintage Electrical to all potential customers.

2026年2月11日
自発的なレビュー
5つ星のうち5の評価

Loved the lamps

Loved the lamps! Can’t wait to get them installed. Items came in on time.Excellent service, and quality!

2026年1月29日
自発的なレビュー
Vintage Electrical ロゴ

Vintage Electrical からの回答

Thank you so much for your kind review, Kelly!
We’re delighted to hear you love the lamps and that everything arrived on time. We take great pride in both our product quality and customer service, so your feedback truly means a lot to our team.

We hope they look fantastic once installed, and if you ever need any assistance or advice in the future, we’re always here to help.

Kind regards,
Vintage-Electrical Team

5つ星のうち1の評価

No Customer service and faulty fittings

This company has absolutely no customer service, expect to be completely ignored if there is an issue. I spent £200 on lampshades and fittings and when my electrician went to fit the lampshade, the opening was too small for the fitting that they provided. The company has no phone number and I've message several times through email and on Instagram but have been completely ignored. In the end I have had to go and file down the opening myself in order to get it to fit. The lampshades do look nice but this company is best avoided in my experience.

2025年11月19日
自発的なレビュー
5つ星のうち5の評価

Fabulous company to deal with

Fabulous company to deal with - extremely quick delivery and a great, well- made product. I am thrilled with the design and quality of the wooden Moët Champagne tray. Highly recommended!

2026年1月23日
自発的なレビュー
5つ星のうち5の評価

Love my new champagne bucket

Love my new champagne bucket! Looks wonderful in my NYC apt. Quality is great…solid and substantial. Design is perfectly vintage. Using it as a plant holder next to my TV . Team was extremely responsive and helpful.

2026年1月11日
自発的なレビュー
5つ星のうち5の評価

Vintage Electrical get a number of 10…

Vintage Electrical get a number of 10 out of 10s. Firstly, the lamps are terrific and not only as good as expected, but as good as anyone could hope for.
Secondly, they arrived very quickly and very well packed and finally, good and friendly communication.
So, that's 30 out of 30 then!

2026年1月7日
自発的なレビュー

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