Everything has been great. The home testing is a breeze and the details provided with your results are very comprehensive. My supplements shipped today and Iâm very much looking forward to reporting b... ãã£ãšèŠã
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I wish you would give me a few more days notice on the next order being processed. Iâm not using my products fast enough so Iâm ending up stockpiling. By the time I get the notice via email, itâs too... ãã£ãšèŠã
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Since testing with Viome and using their supplements, I eat healthier and I've increased the diversity of healthy foods that I eat. Additionally, for years I had cold feet at night where I often wore... ãã£ãšèŠã
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This company flat out REFUSES to provide raw results of your own tests. They claim only their AI is smart enough to read the raw data. Their test summaries are generic and vague... This whole company... ãã£ãšèŠã
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Bring your body and your gut microbiome back into balance. Viome analyzes your biology to deliver health insights, personalized food recommendations, and precision supplements, formulated just for you. Join over 300,000 people taking control of their health with Viome.
Viome
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- Health insights, personalized food recommendations, and precision supplements, formulated just for you.
- Viomeâs singular mission is to âmake illness optional.â Viome has built an AI-driven platform that analyzes the interaction between food, our microbiome, and our human cells in order to develop precision nutrition to prevent and reverse chronic diseases.
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205 108th Ave NE Suite 150, 98004, Bellevue, ç±³åœ
- (855) 958-4663
- viome.com
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Viome has been one of the bestâŠ
Viome has been one of the best investments I have made in my health. What makes it different is that it is not just another generic wellness program or one-size-fits-all multivitamin. It gives you real, personalized data based on your body and shows you exactly which foods and supplements are best for you.
For me, the biggest value was not just getting the results, it was using them. Viome gave me a roadmap, and I used that information to create a routine, build discipline, and stay consistent. I changed the way I eat every day in a realistic and sustainable way based on my results.
Since following my recommendations, I have more energy, less inflammation and bloating, improved digestion, and I feel better mentally and physically. I have also seen incredible improvements in my body composition, even while working out less than before. I track everything with WHOOP and body scans, so I have been able to see the changes and progress clearly.
I think some people get too focused on wanting immediate results, but the reality is that the best things in life take time. The science is there. The key is being patient, trusting the process, and staying consistent. If you want generic advice or a standard multivitamin, you can get that anywhere. But if you want something truly personalized to your body, Viome is absolutely worth it.
I have recommended it to family and friends because it has genuinely changed my health and the way I approach wellness.
2026幎4æ11æ¥
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Viome ããã®åç
Thank you so much for this incredible feedback, Suellen. We are thrilled that you have taken your results and turned them into a consistent, sustainable routine that is truly working for you. It is amazing to see the impact on your energy, digestion, and overall wellbeing, and we love that you are tracking your progress so closely. Your perspective on patience and consistency really captures what this journey is all about, and we are so glad Viome has been part of your transformation. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
Easy to order, quick to receive
The order process was easy and quick. The test kit arrived in a couple of days.
2026幎4æ13æ¥
Viome ããã®åç
Thank you for sharing this, Mary. We love that the ordering process felt smooth and that your kit arrived so quickly. Getting started should feel easy, and it is great to know that was your experience. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
The order took longer to fulfill
The order took longer to fulfill. So I was out of my supply for last couple days
2026幎4æ14æ¥
Viome ããã®åç
We understand how frustrating it is to run out of your supply, especially when youâre counting on it daily, and we truly appreciate you sharing this with us; we will look into why your order took longer than expected to fulfill so we can improve your experience moving forward, and if you need any immediate assistance, you can reach us by phone at 1-855-958-4663 or by email at support@viome.com.
Helpful Staff
We're very pleased with the progress it was very smooth working with the team and would love to continue working with Viome in the near future.
2026幎4æ13æ¥
Viome ããã®åç
Hi Clive! We truly appreciate you sharing your experience with us. It means a lot to know that the process felt smooth and that youâre seeing progress, and weâre excited about the opportunity to continue supporting you on your wellness journey. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and dive even deeper into your goals.
Poor Customer Service
2026幎4æ13æ¥
Viome ããã®åç
Hi Frank, we understand your frustration regarding your experience and are committed to addressing your concerns. We see that you are currently in contact with our team, and we will continue to work with you to resolve this matter. If you need further assistance, you may also reach us by phone at 1-855-958-4663 or by email at support@viome.com.
I never got a response to my question
I never got a response to my question. I was suppose to be able to schedule a 1-1 meeting with coach but never got an email. I submitted question via support and no answer. Date of experience is approximate.
2026幎2æ25æ¥
Viome ããã®åç
Hi Kay, we understand how frustrating it can feel when your questions seem to go unanswered, and we truly value you for bringing this to our attention. After reviewing your account, we can confirm that one of our representatives replied to your email about a month ago. Weâre here to help ensure all your questions are fully addressed, and you can reach us anytime by phone at 1-855-958-4663 or by email at support@viome.com.
Everything is going smooth.
2026幎4æ14æ¥
Viome ããã®åç
Thatâs wonderful, Anthony! Weâre so excited that everything is going smoothly and hope you continue seeing great progress on your wellness journey. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and dive even deeper into your goals.
Simplify supplementation and improved gut health
Removed the guesswork from my supplementation. Had greatly improved my digestion and my gut health.
2026幎3æ31æ¥
Viome ããã®åç
Thank you for sharing this, Axel. Weâre so glad your routine feels simpler and that youâre experiencing better digestion and gut health. If any questions come up, our FAQs at support.viome.com and our community at viome.mn.co are great places to learn more and connect with others.
My first order was placed in February
My first order was placed in February. The order was canceled.
My second order on March 7th was charged to my credit card and was not delivered by end of day April 11th.
No number to call. Only bullshit chat bot.
Please refund the money charged in March for the one to two week processing since it was never timely received.
Of April doesnât work out Iâll know you are not legitimate.
2026幎4æ13æ¥
Viome ããã®åç
Hi Delbert, thank you for sharing your experience. Weâre really sorry for how frustrating this has been. We completely understand your concern, especially with the delays and lack of clarity around your orders.
We can see that youâre already in contact with our support team, and weâll continue assisting you through this. Weâll keep you updated on the status of your March and April orders and provide clarity on what happened with your account last February.
We truly appreciate your patience and the opportunity to make this right, and weâll stay in touch with updates as we work toward a resolution.
I have been waiting on my supplementsâŠ
I have been waiting on my supplements for almost a month.
2026幎4æ13æ¥
Viome ããã®åç
Hi Rob and Julie, we truly understand how disappointing it is to wait nearly a month for your supplements. After looking into your reference number, we found that an issue with our production equipment caused an unexpected delay in fulfilling your order. We are pleased to share that the situation has been fully resolved and your package has been shipped out to you. Please be assured that we have taken the necessary steps to ensure your upcoming shipments remain on schedule and will not be impacted by this specific issue again. For any further help, you can reach us by phone at 1-855-958-4663 or by email at support@viome.com.
Supplements are very good
Supplements are very good. I am noticing less inflammation in just one month
2026幎4æ13æ¥
Viome ããã®åç
Hi Luvenia! We are absolutely thrilled that you are already noticing a decrease in inflammation after just one month of using your personalized supplements! It is so exciting to see such positive results so early in your wellness journey, and we cannot wait to see how you continue to progress. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
The supplements took much longer thanâŠ
The supplements took much longer than expected to arrive, there was little to no communication about this unless I tracked someone down and I had to repeatedly initiate follow up over the course of several weeks.
2026幎3æ27æ¥
Viome ããã®åç
Hi there, we understand that waiting longer than expected for your supplements can be frustrating, especially when you are eager to begin your new regimen. Each of our custom formulas requires a precise manufacturing window of 11 to 16 days to ensure the highest quality before they are prepared for shipment. Please be assured that this initial wait time is unique to your first month, as our system is designed to process the production of your subsequent supplies while you are still using your current ones to prevent any gaps. If you have any further questions about your timeline or need assistance, you can reach our team by phone at 1-855-958-4663 or by email at support@viome.com.
It's easy and fast
2026幎3æ31æ¥
Viome ããã®åç
Thank you so much for sharing your experience, Simone! We are thrilled that you found the process so easy and fast. If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals. We are so happy to have you with us on this journey!
Automatic reorder went well so far andâŠ
Automatic reorder went well so far and is very convenient.
2026幎4æ9æ¥
Viome ããã®åç
Hi Brian! We are pleased that the convenience of our automatic reorder system is working out perfectly for your routine! If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
Great Customer Service
We experienced a delay with the delivery at first, which was a bit frustrating. It was also difficult to find a direct way to talk with a real person, as most of the support channels seemed automated.
After trying several options, I ended up finding a contact email and reached out directly. From that point on, the experience completely changed. The support I received was excellentâvery professional, respectful, and truly helpful. They handled my situation efficiently, and we were able to receive our UPS Track number.
I want to be transparent that we havenât tried the product yet, so I canât speak about its effectiveness at this time. This review is based solely on the organization and the quality of customer support we received, which has been very positive so far.
If you are trying to reach a real person for support, my suggestion is to contact them directly via email rather than relying only on automated systems.
2026幎4æ7æ¥
Viome ããã®åç
Hi Rafael! We are very sorry for the initial frustration and the difficulty you faced reaching a real person, but we are so glad our team was eventually able to provide the professional and respectful support you deserve. We truly value your patience and your transparency as you wait to try the product. You can reach us by phone at 1-855-958-4663 or by email at support@viome.com whenever you need direct help in the future.
Lots of info on everything
2026幎4æ10æ¥
Viome ããã®åç
Hi Elmo! We truly value your experience and hope you found the information provided comprehensive and helpful. You can reach us by phone at 1-855-958-4663 or by email at support@viome.com if you ever need further assistance as you dive into all those details.
I was able to talk to someone easilyâŠ
I was able to talk to someone easily and they were friendly and helpful
2026幎4æ10æ¥
Viome ããã®åç
Hi Robert! We are so happy that our team could provide you with friendly and helpful support when you needed it! If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
Ordered for a monthly subscription
Ordered for a monthly subscription. Itâs been 5 weeks and I still havenât received my first order. Called customer service and they kinda blew me off
2026幎4æ10æ¥
Viome ããã®åç
Hi Michelle, we truly understand the frustration from the delay you experienced, as we know how important it is to get started on your wellness journey. After looking into your account, we discovered that an equipment issue at our facility caused a temporary backlog in production, though we are pleased to confirm this has been fully resolved and your package is now on its way. Please rest assured that this was an isolated incident, and your future monthly orders will not be affected by this same technical hurdle. We also want to clarify that our support team is away over the weekends, which is likely why you were unable to reach us at that time, but we are here for you during the week to help in any way we can. If you need further assistance, please feel free to call us at 1-855-958-4663 or send an email to support@viome.com.
I had to stop my subscription for aâŠ
I had to stop my subscription for a while but I was able to restart and get my vitamins very simply on the app.
2026幎4æ10æ¥
Viome ããã®åç
Hi Joan! It is fantastic that restarting your subscription and getting your supplements was a breeze using our app! If any questions come up along the way, our FAQs at support.viome.com are a great place to start, and our community at viome.mn.co is an amazing space to connect with others, share experiences, and go even deeper into your wellness goals.
Manage client expectations
Manage client expectations. I started my Viome experience on February 11th, and have had to call multiple times to see if/when my orders would be fulfilled. However, Viome has no problem charging my credit card promptly, one month ahead of any test response (which I understand) and supplements (which is an incredible delay). I had no idea that this would be more than two months befor I could start my new health regime. And all the emails I receive daily are useless until I start the supplement protocol. Save your surveys until clients have time to see results from your products
2026幎4æ10æ¥
Viome ããã®åç
Hello Robin, we truly understand the frustration caused by this delay in starting your wellness journey. After looking into your reference number, we discovered that your order was impacted by a specific equipment issue that unfortunately slowed down our production timeline. We want to reassure you that this technical matter has been fully resolved and your order has already been shipped out to you. Our team is actively monitoring this to ensure your future orders process smoothly without any similar interruptions. We understand how eager you are to begin your new protocol, and we are committed to better managing these timelines moving forward. If you have any further questions, please feel free to reach out to us by phone at 1-855-958-4663 or by email at support@viome.com.
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