The customer service at Fasbags is phenomenal! There was a delay in customs overseas and they reached out to let me know. Within 2 days, the package was moving and I received it 4 days later. Azura... ãã£ãšèŠã
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Eric , he is the best I been contact with and the one I got a couple time all order from him , all products they are looking excellent and Good,, Beauty ,, for ever⊠Eric Thank you very much ,
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Overall experience was great. Communication with Eric was on par. My purchase arrived in record time. Quality was very near to the real thing. I am happy and will definitely order again. Dru K
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My experience has been wonderful. I have bought many pieces from them. I am a repeat client. Their pieces are High quality. Quick shipping. They stay in contact with you. Good customer service. Items... ãã£ãšèŠã
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Fasbags - Crozus was founded in 2019 with a mission to deliver Luxury for Less while becoming one of the most trusted and leading stores in the market. Since our launch, we have built strong, lasting relationships with our customers by putting customer satisfaction first in everything we do. Satisfaction Guaranteed: 30-Day Free Returns, Exchanges, or Refunds | Free & Fast Shipping | Duty-Free. If you have any questions about our products or your order, please feel free to contact us. We're here for you - today and always.
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Great quality products !
I ordered several items on their website and Iâm so amazed of the quality of their products . Itâs almost like originals . So happy with every product I ordered . Eric was so helpful in making sure that all my orders were on tracked . Iâll definitely order again .
2025幎12æ19æ¥
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Thank you for your wonderful feedback, Juliet Henninger! Weâre glad you were impressed with the product quality and that Eric was able to assist you with tracking your orders. We appreciate your trust and look forward to serving you again.
What a great experience the bestâŠ
What a great experience the best customer service. The product is fabulous and could not be happier.
2025幎12æ19æ¥
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Thank you for such a fantastic review, Mama Thais! Weâre delighted to know you had a great experience and are happy with both our customer service and the product.
I love the customer service
I love the customer service! The quality is Great too!
2025幎12æ19æ¥
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Thank you so much for your kind words, Andria McNaughton! Weâre thrilled to hear you love our customer service and the quality of our products. Your support truly means a lot to us
Eric and David were absolutely amazing
Eric and David were absolutely amazing. They were incredibly helpful with my selection of merchandise, my bags, and tracking details. From the moment I made my purchase, they stayed attentive and supportive every step of the way. They assisted with color selections, consistently kept in contact, and truly showed that they care about their customers.
I wholeheartedly recommend shopping with them to my friends and family. Their service is excellent, and the products are truly top-notch.
2025幎12æ15æ¥
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Hi Jeffrey Evans-Floyd, Thank you for your kind words! Weâre so happy to hear that Eric and David provided such attentive and helpful service throughout your experience. Your recommendation truly means a lot to us, and weâre glad you loved both the service and the products. We look forward to assisting you again!
Excellent work by the team and theâŠ
Excellent work by the team and the product I purchased arrived at the stipulated time frame. Awesome experience.
2025幎12æ14æ¥
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Thank you for your wonderful feedback, U. Phillip Igbinadolor! Weâre delighted to hear that our team did an excellent job and that your purchase arrived within the promised timeframe. Providing a smooth and positive experience is always our goal, and we truly appreciate you sharing yours. We look forward to serving you again soon!
Eric was a great help and rushed myâŠ
Eric was a great help and rushed my order as I needed before Xmas. He always kept in contact with me to assure my tracking and information on my purchase was processed.
2025幎12æ13æ¥
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Hi Michelle Mireles, thank you so much for your kind feedback! Weâre thrilled to hear that Eric was able to assist you and ensure your order arrived in time for Christmas. He takes great pride in staying in close contact with customers and making sure everything runs smoothly. Weâll be sure to pass along your compliments to him. Theyâll mean a lot. Thank you for choosing us, and we hope to serve you again soon!
They have always excelled and everyâŠ
They have always excelled and every purchase has been as described. Leather is top tier same as quality
2025幎12æ8æ¥
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Thank you for your continued support, Haifa! Weâre thrilled to hear that every purchase has met your expectations and that our leather and product quality stand out for you. We truly appreciate your trust in us and look forward to serving you again!
I love everything about this siteâŠgreatâŠ
I love everything about this siteâŠgreat service, attention to detail, and high quality products!
2025幎12æ8æ¥
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Hi Dawn Yacono, Thank you so much for your wonderful feedback! Weâre delighted to hear youâre enjoying our service, attention to detail, and product quality. Your support means a lot to us, and we look forward to continuing to exceed your expectations!
I was very happy with my recentâŠ
I was very happy with my recent purchase. The quality of the wallet was amazing! Customer service was excellent. I will be purchasing again.
2025幎11æ20æ¥
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Thank you so much for your feedback, Di! Weâre thrilled to hear youâre happy with your wallet and the quality met your expectations. Weâre glad our customer service made your experience even better. We appreciate your support and look forward to serving you again!
I worked with Eric on several items andâŠ
I worked with Eric on several items and purchase all of them. He gave me wonderful Customer Service and even worked with me on my shipping time frames. I love the product and the reason for that is because of the quality I received. I am very happy with this company
2025幎12æ8æ¥
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Thank you for your kind words, Curt Blackburn! Weâre delighted to hear that Eric provided excellent service and helped with your shipping needs. Weâre glad you love the products and their quality. We appreciate your support and are happy to have you as a valued customer!
Worked with me on prices and greatâŠ
Worked with me on prices and great products
2025幎12æ7æ¥
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Thank you for your wonderful feedback, Chris! Weâre so glad to hear that our team was able to work with you on pricing and that youâre happy with the quality of our products. Your satisfaction is always our priority, and we truly appreciate your support!
Love your company ð
2025幎12æ7æ¥
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Thank you so much for your kind words, Randall! Weâre truly grateful to hear that you love our company. Feedback like yours inspires our team every day and reminds us why weâre passionate about what we do. Weâre committed to delivering both quality products and exceptional service, and itâs wonderful to know that our efforts are making a positive impact.
This was an amazing bag itâs stunning IâŠ
This was an amazing bag itâs stunning I couldnât have asked for better quality Iâm also very pleased with the communication they had with me throughout my purchase
2025幎12æ5æ¥
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Thank you so much for your kind words, Paula mink! Weâre thrilled to hear that you love your bag and that the quality exceeded your expectations. Weâre also glad our communication helped make your experience smooth and enjoyable. We truly appreciate your support!
I ordered 2 purses from Crozus and atâŠ
I ordered 2 purses from Crozus and at first I was skeptical. I received the purses for my granddaughter for Christmas on time and they were both gorgeous! The quality and authenticity left me wanting to purchase more! I will highly recommend Crozus to my friends and family 100%. I getting ready to order a few more purses.
2025幎12æ5æ¥
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Thank you for your wonderful feedback, Elia Ayala! Weâre delighted the purses arrived on time and that you loved their quality. Your recommendation means a lot to us. We look forward to helping you with your next order. Thank you for choosing us!
I love this company and trust them⊠best company ever!!!
I love this company and trust them 100%. I have ordered several items from them from a young lady Bonnie. She is so kind and so sweet and follows up with me for any questions that I may have. I recommend her to anyone who is looking on their website. Everyone at this company is kind and helpful in every way. Honestly they are the best company I've ever worked with and their products are terrific. I'd like to say thank you again Bonnie for everything you do.
2025幎12æ4æ¥
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Thank you so much for your wonderful review, Sharon! Weâre thrilled to hear about your great experience and truly appreciate your kind words about Bonnie. Weâll be sure to share them with her. Weâre grateful for your trust and support, and weâre always here if you need anything!
Customer Service is so easy to accessâŠ
Customer Service is so easy to access and use. The shoes are premium quality and very comfortable. I have loved everything that Iâve gotten. Iâd rather get replicas and then take the leftover money to spend on experiences.
2025幎12æ2æ¥
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Hi Betsy Gray, thank you so much for sharing your experience! Weâre glad to hear that customer service has been easy to use and that youâre enjoying the comfort and quality of the shoes. Itâs great that youâve found a way to balance your purchases with spending on experiences that matter to you. We appreciate you being part of our community!
The Crozus reps were responsive to myâŠ
The Crozus reps were responsive to my questions as well as good at suggesting items for me. Two of my LV bags arrived safely and well packed via FedExp, and I am waiting one more. Thank you for a great experience!
2025幎12æ2æ¥
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Hi David Fedeles, Thank you so much for your kind words! Weâre thrilled to hear that our employee reps were helpful and that your bags arrived safely and well-packed. We appreciate your patience as you await the final item, and weâre grateful you chose us. We look forward to serving you again!
I was sceptical
I was sceptical about buying a purse, even after reading the great reviews thinking maybe they were AI generated or some other such falseness. I was greatly surprised that the communication from my assigned customer representative began early in the process and continued up until just past delivery. I was updated along the way, given a tracking number and had follow up to ensure I was happy with my LV purse. You really don't get service like that anymore. And I was thrilled with the purse, the Alma, inspecting it throughout for quality. I have authentic LV products and I honestly can't tell the difference. I will be shopping here going forward and referring friends, its legit!
2025幎12æ1æ¥
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Thank you for sharing your experience, RaeLynn Carr! Weâre so glad our team was able to support you from the moment you ordered through delivery. Itâs wonderful to hear that your Alma purse exceeded expectations and that the quality impressed you. We truly appreciate your trust, your kind words, and your referrals. We look forward to helping you again soon!
Seven bags later
I originally ordered two bags here and was so impressed, I ordered two more as gifts. I am now on my seventh bag, and I am pleased with the look and quality of all the products I have received! I like the LV and Chanel very much. Plus, there is always someone available to answer your questions about size and what not.
2025幎12æ1æ¥
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Thank you so much for your continued support, Lin O! Weâre delighted to hear that you love your bags and that the quality and styles have met your expectations. It means a lot to us that youâve chosen our products as gifts too. Weâre always here to help with sizing or any other questions you may have!
The quality of this bag is excellent
The quality of this bag is excellent. It is very versatile and comfortable to wear. When I wear this I get lots of compliments. The leather is great.
2025幎11æ30æ¥
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Thank you so much for your wonderful review! We're thrilled to hear that you love the quality and versatility of the bag, and even more excited that youâre getting lots of compliments! I hope we will have a chance to serve you next time soon! Best Wishes!
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