I was given the gift of an aerobatic flight experience in Topping, VA. The pilot was very dedicated, detailed in his instructions about what to expect, and delivered the greatest flight I could have a... ãã£ãšèŠã
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I ordered 2 vouchers for my sons 50th birthday present, they did not arrive. I emailed on Saturday, probably no one working, but I received a reply from Lufti Hendricks early on Monday. I had made a t... ãã£ãšèŠã
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We bought discounted tickets from VirginGifts.com to be used while visiting San Antonio. After purchasing we realized that the tickets couldn't be redeemed on the same day. It was not clearly stated o... ãã£ãšèŠã
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I purchased a gift card for QC spa in New York and when I went to book the dates were not available. But when I called QC it was available. Because it was my friends birthday I needed the reserv... ãã£ãšèŠã
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At Virgin Gifts, we're rewriting the rulebook and gifting anti-ordinary. Gifts don't have to be things. They can be moments, adventures, and stories that bring us together. As the US leader in experience gifting, and a proud member of the Virgin Group, we help people celebrate with gifts that bring them closer. That's why we've curated a collection of over 5,000 experience gifts across the US. Skydives. Sushi classes. Sailboat rides at sunset. If it sparks wonder, joy, or connection, it's exactly the kind of magic we're all about. And with free exchanges, instant e-voucher delivery, and no expiry dates, you can rest easy knowing you've found the perfect gift.
Instant eVoucher Delivery
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- Lifeâs busy, we get it. Thatâs why all of our experiences come with free instant delivery, straight to your inbox (or theirs
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Lufti from Customer Service solved our booking problem
Lufti from Customer Service solved our issue with a booking for the same day very fast! She was so nice and professional, we are very pleased to enjoy our experience without hassles!
2026幎5æ17æ¥
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Virgin Gifts ããã®åç
Thank you so much for your lovely feedback! Weâre really pleased to hear Lufti was able to resolve your booking issue so quickly and professionally, and that you were able to enjoy your experience without any hassle âââââ - Kay
The food was amazing and the staff wasâŠ
The food was amazing and the staff was super helpful and wonderful.
2026幎5æ15æ¥
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Virgin Gifts ããã®åç
Thank you for your lovely feedback! Weâre really pleased you enjoyed the food and found the staff so helpful âââââ - Kay
ordered a gift e mail not deliveredâŠ
ordered a gift e mail not delivered had to call and have resent
2026幎5æ6æ¥
Virgin Gifts ããã®åç
Weâre really sorry the gift email didnât arrive as expected ð We know thatâs frustrating, especially when sending a gift. Glad our team could get this resent for you. - Kay
Long Distance Mothers Day saved!
It was really easy to find a gift my mom would love for mother's Day. It's hard to buy for her because we live 400 miles from each other but she is so excited for her gift. 100% would buy again.
2026幎5æ10æ¥
Virgin Gifts ããã®åç
This is so lovely to hear ð¥¹ð Long-distance gifting can be tricky, so weâre thrilled you found something your mum will love for Motherâs Day! We hope she has the best time enjoying her gift. âââââ - Kay
Quick and Easy way to order and sendâŠ
Quick and Easy way to order and send gift cards
2026幎5æ15æ¥
Virgin Gifts ããã®åç
So pleased to hear this ð We love making gifting quick, easy and stress-free â exactly how it should be! âââââ - Kay
We bought discounted tickets fromâŠ
We bought discounted tickets from VirginGifts.com to be used while visiting San Antonio. After purchasing we realized that the tickets couldn't be redeemed on the same day. It was not clearly stated on the website. Thank goodness I was able to contact them. The representative, Phalela, was very helpful and tried to help us book. Even though it didn't work out and I had to ask for a refund, I feel the company tried their best to resolve the issue and my credit card was not charged. I will use them again in the future.
2026幎4æ9æ¥
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Virgin Gifts ããã®åç
Weâre sorry there was confusion around the same-day redemption process, but weâre really pleased to hear that Phelela was able to support you and do their best to help resolve the situation. ð
While weâre sorry the booking ultimately didnât work out this time, weâre glad we could assist with the refund and avoid any charge to your card.Â
Chantelle - ðððð
Unreliable and Complicated Process â Buy Directly Instead
My husband and I booked the 86th Floor Sunset Admission to the Empire State Building with Dinner at State Grill and Bar for $296. Our confirmation email stated we just needed to show the email at the establishments and that separate QR codes would follow. While the observation deck staff easily looked us up and gave us tickets, the restaurant refused to honor our reservation without the missing QR codes.
Resolving this was a nightmare. I started texting customer service at 11:00 AM, but replies came an hour apart with no resolution. After hours of back-and-forth, my husband finally found a phone number. We had to wait on hold for another hour before someone finally resolved the issue. Because of this communication breakdown, we ate an hour late, by this time it was 7:00 PM. The entire process was complicated, stressful, and unreliable. Save yourself the hassle and buy gift packages directly from the businesses instead.
2026幎5æ12æ¥
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Virgin Gifts ããã®åç
We're really sorry to hear about the stress and frustration this caused on what should have been a special evening.
We completely understand how disappointing it must have been to face issues with the restaurant reservation, especially after already being advised that your confirmation email would be sufficient.Â
This is certainly not the smooth, seamless experience we aim to provide, and your feedback is incredibly important in helping us identify where improvements are needed.Â
Thank you for bringing this to our attention Karina, and we're very sorry that your experience fell short - Chantelle.
Virgin Gifts ããã®åç
Ordering should always be simple, and weâre delighted it was a smooth experience for you! ð
We hope you have a wonderful experience, Elizabeth. ð
Chantelle - ððððð
easy to navigate website and find whatâŠ
easy to navigate website and find what i wanted.
2026幎5æ12æ¥
Virgin Gifts ããã®åç
Love this â glad the website was easy to use and you found exactly what you were looking for ðð - âââââ - Kay
My sister said she never receivedâŠ
My sister said she never received minies? 50.00
What happened or am I missing something?
2026幎5æ10æ¥
Virgin Gifts ããã®åç
We are so sorry to hear the E-Voucher hasnât come through yet, Wido - itâs usually zipping into inboxes within minutes!Â
Not to worry though, weâve just resent it to you, and popped you a quick email.Â
We hope that does the trick - Chantelle.
It doesnât say it takes three days toâŠ
It doesnât say it takes three days to get in touch after you try and make a reservation anywhere in their fine print.
2026幎5æ10æ¥
Virgin Gifts ããã®åç
Weâre really sorry for the disappointment and inconvenience youâve experienced while trying to secure your booking, Marla.
Please be assured, that we have now responded to your email and are working to help get everything sorted for you as quickly as possible - Chantelle.
Bait & Switch booking processâŠ
There were no details before purchasing that the voucher would have to be registered further, and an additional booking request would need to be made. Now I'm getting an error message even trying to book, although it is 48hrs in advance AND the location has availability listed on their website.
2026幎5æ3æ¥
Virgin Gifts ããã®åç
Weâre really sorry for the disappointment and inconvenience youâve experienced while trying to secure your booking.
Please be assured, that we have now responded to your email and are working to help get everything sorted for you as quickly as possible - Chantelle.
It was easy to buy user friendly andâŠ
It was easy to buy user friendly and looks like so much fun. Itâs a gilt so hope they have fun.
Thx
2026幎5æ8æ¥
Virgin Gifts ããã®åç
Weâre delighted to hear you found the experience easy to purchase Claudia, and itâs great to know it looks like so much fun. ð
We hope the recipient has a fantastic time enjoying it! ð
Chantelle - ððððð
Cant use voucher
2026幎5æ8æ¥
Virgin Gifts ããã®åç
Weâre really sorry to hear about the initial difficulties you experienced when trying to secure your booking, Kiarra, and for any inconvenience this caused.
Having looked into this further, we can see that Bulelwa from our Customer Service Team was able to successfully secure your booking for you - Chantelle.
Great resources
Easy to find, great activities. Great resource for maximizing fun with limited time in an area.
2026幎5æ2æ¥
Virgin Gifts ããã®åç
Weâre delighted to hear you found everything easy to locate and enjoyed the great range of activities available. ð
We hope you have a fantastic experience, Daniel. ð
Chantelle - ððððð
I purchased a gift card for a friend'sâŠ
I purchased a gift card for a friend's birthday and I did not receive the instant email as the website stated I would. I checked both my Inbox and Spam folder multiple times with no such luck. This left me annoyed but Lufti, from customer service saved the day. He responded to each email in a timely manner and continued communicating with me until the issue was resolved. Thank you for all of your help and for turning an annoyed customer into a happy one.
2026幎5æ5æ¥
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Virgin Gifts ããã®åç
Weâre really sorry the gift card email didnât arrive as expected Kati, and understand how frustrating that must have been, especially for a birthday gift.
Weâre so pleased Lufti was able to step in, keep you updated throughout, and get everything resolved for you. ð
Chantelle - ððððð
Great customer service experience
Great customer service experience. Lufti was polite, helpful and resolved my issue efficiently. I really appreciated their clear communication and professionalism.
2026幎5æ6æ¥
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Virgin Gifts ããã®åç
Weâre delighted to hear Lufti provided such a positive experience, for you Niamh. ð€
A polite, professional and efficient service is exactly what we aim for, and weâll be sure to pass your kind words on. ð
Chantelle - ððððð
While I had an issue with booking beingâŠ
While I had an issue with booking being sent as one instead of 2, customer service handled it quickly and resolved the issue expediently. I am so thankful and happy. Thank you.
2026幎5æ5æ¥
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Virgin Gifts ããã®åç
Weâre really sorry for the initial confusion with the booking, but weâre so pleased to hear our customer service team was able to step in quickly and get everything resolved for you. ð
Itâs wonderful to know youâre now happy and able to enjoy your experience as planned, Brian! ð
Chantelle - ððððð
I do not know what happened to beâŠ
I do not know what happened to be charged but the coupon was not received, it seems that it was a scam, I do not know if I have already lost the money.
2026幎5æ4æ¥
Virgin Gifts ããã®åç
Weâre really sorry for any initial concern or disappointment caused, Junior.
However, we can confirm that the voucher has been successfully received and was registered on May 05, 2026.
We hope all is now sorted for you, but of course if we can assist further in any way, just let us know - Chantelle.
Lufti was great and really very helpfulâŠ
Lufti was great and really very helpful with my query! Thank you âºïž
2026幎5æ4æ¥
èªçºçãªã¬ãã¥ãŒ
Virgin Gifts ããã®åç
Weâre delighted to hear that Lufti was able to help and made your experience a great one. ð€
Weâll be sure to pass on your kind words Kayley, as theyâll really appreciate it! ð
Chantelle - ððððð
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