I was given the gift of an aerobatic flight experience in Topping, VA. The pilot was very dedicated, detailed in his instructions about what to expect, and delivered the greatest flight I could have a... ãã£ãšèŠã
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I was given the gift of an aerobatic flight experience in Topping, VA. The pilot was very dedicated, detailed in his instructions about what to expect, and delivered the greatest flight I could have a... ãã£ãšèŠã
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I ordered 2 vouchers for my sons 50th birthday present, they did not arrive. I emailed on Saturday, probably no one working, but I received a reply from Lufti Hendricks early on Monday. I had made a t... ãã£ãšèŠã
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We bought discounted tickets from VirginGifts.com to be used while visiting San Antonio. After purchasing we realized that the tickets couldn't be redeemed on the same day. It was not clearly stated o... ãã£ãšèŠã
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I purchased a gift card for QC spa in New York and when I went to book the dates were not available. But when I called QC it was available. Because it was my friends birthday I needed the reserv... ãã£ãšèŠã
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At Virgin Gifts, we're rewriting the rulebook and gifting anti-ordinary. Gifts don't have to be things. They can be moments, adventures, and stories that bring us together. As the US leader in experience gifting, and a proud member of the Virgin Group, we help people celebrate with gifts that bring them closer. That's why we've curated a collection of over 5,000 experience gifts across the US. Skydives. Sushi classes. Sailboat rides at sunset. If it sparks wonder, joy, or connection, it's exactly the kind of magic we're all about. And with free exchanges, instant e-voucher delivery, and no expiry dates, you can rest easy knowing you've found the perfect gift.
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I purchased a voucher for Napa Valley hot air balloon ride and it was a simple procedure. Purchased for 20 percent off retail price and it actually worked without a hitch!

Virgin Gifts ããã®åç
I tried to use my voucher and started getting error messages! Couldn't book and now need to battle with Virgin Customer Service.
Similar complaints in previous posts, Virgin please fix this!

Virgin Gifts ããã®åç
Itâs quick and easy with a wide variety of experiences!

Virgin Gifts ããã®åç
Awful experience. You can't use any coupon code with a gift card, and that's not clear anywhere. In addition, when you go to redeem the experience, there's not even a search option like there is on the pay-with-cash side. You have to scroll and scroll to try to find what you want, and the inventory is different than what appears on the pay-with-cash site.
In other words, you are paying 15-20% more than someone buying directly. You are forced to consider the vendors they want you to see first AND see limited or non-existent inventory. SO SCAMMY!!! AVOID AT ALL COSTS.
EDIT:
I also want to add that the inventory changes if you are using a voucher vs. cash. I was about to buy an experience with cash, and many dates appeared. When I got a voucher and tried to use it minutes later on the same experience, it said all dates were sold out. After getting me on the hook for hundreds of dollars with the voucher!
Fluz and US Virgin Experiences, please add the following information to your purchase pages:
1. Coupons cannot be used with the US Virgin Experience Vouchers.
2. Inventory displayed on the main US Virgin Experience may be different when redeeming a voucher than when using cash.
One other note. Virgin Gifts is actively taking down negative reviews by requiring you to verify the info within 2 days. Luckily, I saw the Trustpilot email and verified, but I'm sure lots of people miss that. This falsely inflates their score. They "challenge" any review that is negative and require "verification" within 2 days, hoping that 80% of reviewers will miss that email. Then, they get Trustpilot to take down the review.

Virgin Gifts ããã®åç
Bulelwa X is by far the best customer service representative that Iâve ever worked with. Bulelwa Made it so easy to switch out a 3-year old gift experience from one family member to anotherâseamless! Thank you!

Virgin Gifts ããã®åç
The ease of texting to accomplish my switch of vouchers and getting the experience we wanted was fantastic. The representative was fast and didn't make it difficult at all.

Virgin Gifts ããã®åç
At first, I did not receive a response. However, after reaching out on a different platform, it got resolved quickly by Lufti and I am overall really happy with my experience.

Virgin Gifts ããã®åç
I can't find anywhere to input my shipping address to recieve my item

Virgin Gifts ããã®åç
Great selection of options for Spa Days. Easy to navigate and search for pertinent opportunities. Love the personalized Greeting Card!

Virgin Gifts ããã®åç
I have utilized this site for gifts previously and been pleased with variety and pricing. I however was unable to utilize an advertised 20% discount because the code did not show up in my email ( or spam) inbox

Virgin Gifts ããã®åç
Great gifts and selection! Makes birthday presents much more of a treat.

Virgin Gifts ããã®åç
I was gifted a voucher, so I booked an experience through Virgin Gifts. I did not hear back with a confirmation after a couple days and the booking was coming up. I reached out for support. It took a lot of effort on my end for the issue to get resolved. I wouldnât recommend this service as a gift.

Virgin Gifts ããã®åç

Virgin Gifts ããã®åç
VIRGIN GIFTS TOOK HUNDREDS OF DOLLARS FROM ME AND WILL NOT BOOK MY EXPERIENCE AND THINKS REPLYING TO AN EMAIL IN 1 TO 2 BUSINESS DAYS IS OKAY AFTER THIS. IT IS NOT OKAY. YOU ARE RUINING THE SURPRISE THAT I PURCHASED FOR HUNDREDS OF DOLLARS AND DO NOT CARE

Virgin Gifts ããã®åç
For one, I wanted to include a custom greeting card, but it wouldn't take my photo or the message I was trying to write. Just wouldn't work.
Also, I know I requested it to be sent on another date, but it seems to have been sent today anyway.

Virgin Gifts ããã®åç
I'm so excited about the vouchers I purchased to take my granddaughter and one of her friends to LEGO® Discovery Center Washington DC. The process took no time at all and this is a really premium experience for the 2 little 8 year olds I will accompany - and me too. Can't wait.

Virgin Gifts ããã®åç
The convenience and ease of purchasing an experience for a birthday gift!!

Virgin Gifts ããã®åç
Good communicaten when you have any questions!

Virgin Gifts ããã®åç
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