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Vision Linens Home レビュー 

66
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TrustScore 5段階評価の4.5

4.7

リネン専門店
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great value for money, I’ve got some fantastic quality bath mats I can’t believe how little they cost! I will definitely be ordering again and am already recommending to my friends and family

5つ星のうち5の評価

Absolutely Brilliant service! Cannot fault and great products which were processed and sent very quickly at a very good price and over Christmas! Amazing! Although the courier was useless and left it... もっと見る

5つ星のうち5の評価

Initially there was a problem with my order but it was resolved very quickly and delivered fast. Communication was great. Products are very good and great prices.

5つ星のうち5の評価

Really nice quality serviettes, delivered on time as ordered, with good updates. We'll certainly look at ordering from here again.

企業情報

  1. リネン専門店

当該企業による記述

Experts in textiles since 1866. Renowned in the hospitality and retail market, our team brings their expertise to bedroom, bathroom and dining linens for your home.

連絡先

4.7

優良

TrustScore 5段階評価の4.5

66件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.7

すべてのレビュー

(66)

過去12か月のレビュー数: 0件

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5つ星のうち5の評価

Absolutely Brilliant service

Absolutely Brilliant service! Cannot fault and great products which were processed and sent very quickly at a very good price and over Christmas! Amazing!
Although the courier was useless and left item on the doorstep we live in a terrace with no front garden so effectively just left in the street.

2023年12月27日
5つ星のうち1の評価

When I ordered

When I ordered, I received no email and no emails updating me on its delivery.
The website sates 3-4 days delivery, my delivery took 8.
The girls in customer service were very polite but had no real answers.

2023年12月3日
Vision Linens Home ロゴ

Vision Linens Home からの回答

Hi Pennie,

Thanks for your feedback, we really appreciate it. Apologies for the delay with your order. We suffered a glitch with our system that held some orders back. Unfortunately, yours was one of the orders affected. Apologies that nobody got in touch to let you know.

In regards to emails. I've checked our order tracking inbox and I can confirm we sent an order processing email and a second order dispatched email along with a DPD tracking number. It may have been caught in your spam filter or been blocked by your email provider altogether. Apologies for this, but unfortunately they don't always get through.

I hope you like the quality of the products.

Best regards,
Vision Linens

5つ星のうち5の評価

Good service

Good service, good communication.
Had no indication when it was due for delivery contacted customer service and they got back to me with the detail promptly.
Products as expected at a great price.

2023年11月1日
5つ星のうち3の評価

Could do better

Price was great , communication was rubbish.Had to phone to chase order. Then parcel arrived quickly. Confusing because sale appeared to go through other companies.

2023年11月1日
Vision Linens Home ロゴ

Vision Linens Home からの回答

Hi Elizabeth.

Thanks for leaving feedback, we really appreciate it.

Apologies for the delay in your order being dispatched. There was a fluke with your order where it got stuck in the system, so it wasn't actually sent down to the warehouse. It wasn't noticed until a few days later when it was manually checked. Apologies that nobody kept you in the loop about this.

The confusion with different companies is because the WestPoint Home UK website is owned by Vision Linens, so you may have received emails from Vision Linens. Apologies for the confusion.

Best regards,
WestPoint Home UK

5つ星のうち1の評価

I order a Martel health wellnes cool…

I order a Martel health wellnes cool gel
Memory foam from you on the 17th of
February and payed next day delivery
But have not Received it I sent you a
Emil to say that I did not received my
Purchase but have not had a reply from you you have taken the money from my account. My order number is 8035 so I would be a if you can tell me
When I will be receive it
Your sincerely Mrs P Dempsey

2023年2月17日
Vision Linens Home ロゴ

Vision Linens Home からの回答

Hi Mrs. P Dempsey,

Massive apologies for the issues you experienced. It seems that the original order was lost by DPD, and when you chased us up about it, one of our colleagues emailed you about it on the 22nd of February at 13:26 and explained that we were chasing this up with DPD. Apologies if you didn't receive this email.

I can see that a member of our customer services team has now sorted this over the phone with you, and a replacement should be with you by tomorrow. Apologies again.

Best regards,
WestPoint Home UK

5つ星のうち5の評価

First time shopping with WestPoint Home…

First time shopping with WestPoint Home Uk. I stumbled across their site whilst searching for a particular item, WestPoint were cheaper than other sites. I read a few reviews and decided to go ahead and purchase. Glad I did as items were sent promptly and were the quality I expected. Great discount on first purchase too.

2022年10月26日
5つ星のうち1の評価

Arrived late when I paid for next day…

Arrived late when I paid for next day delivery asked for money back twice with no reply

2022年9月30日
Vision Linens Home ロゴ

Vision Linens Home からの回答

Hi Yonca,

Please accept our apologies that this has happened. We're currently looking into it, and why your emails have been overlooked. We'll be in touch shortly to sort this for you.

Best regards
WestPoint Home UK

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