This company seemed legit but their customer service is rigged. I received one order from them without issue. They assured me that no refills would be sent out without a refill form, but yet they ch... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I initially received a welcome text from John, which I loved. The biggest down side I have found is occasional delays in responses/ assistance. Once I reached back out to John, however, he helped... もっと見る
John helped me when I had a question about continuing from my previous prescription. He was kind, clear and made the whole change feel much less complicated. Shipping was quick after everything was re... もっと見る
I switched to Harbor from Embody about 3 months ago and am very pleased with the service. Harbor has been honest through the whole process. There really is no hidden fees like I had encountered with E... もっと見る
企業情報
当該企業による記述
Arbor (rebranded from Habor) is a U.S.-based telehealth company focused exclusively on medically supervised weight loss. We offer structured GLP-1 programs using medications like semaglutide and tirzepatide, prescribed by licensed U.S. clinicians and delivered discreetly to your door. Our programs are designed with a clear beginning, middle, and end – so weight loss doesn’t feel open-ended or dependent on medication forever.
The GLP-1 program for results that last
当該企業による記述

- All programs include
- 24/7 physician access, On-time refills guaranteed, Results guaranteed, Free & discreet shipping, Cancel anytime, Flexible billing, HSA/FSA eligible
Switch to Arbor and Keep Your Current Dose
Same price, every dose – guaranteed. No surprises, no resets, locked pricing
連絡先
8 The Green #25407, 19901, Dover, 米国
- (332) 205-9094
- support@startarbor.com
- visitharbor.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 75%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had a wonderful experience
I had a wonderful experience, especially working with Denrou! He was amazing from the beginning—very patient, knowledgeable, and always willing to explain every detail and answer all of my questions.
Ordering my GLP-1 was simple and stress-free. The price is very affordable, and I really appreciate that it doesn’t increase over time, which is a huge plus for me.
Thank you, Denrou, for the excellent customer service and for making the entire process so easy. Highly recommended!
Natalia Blaylock
Harbor has been great
Harbor has been great. From ordering to shipping and delivery (everything was cold packed so well) and tonight I did my first shot.
Communication has been great and I really appreciate it all.
Rocel was very friendly
Rocel was very friendly, and answered all of my questions. Great customer service!
Agent was very responsive and answered…
Agent was very responsive and answered my questions and concerns
Subscription Info needed
I was looking for information about my subscription and wasn’t able to find it on the current patient portal that is offered. Denrou was able to produce the information fairly quickly and informed me that they will be updating their patient portal to include this information moving forward. Implementing patient feedback is a critical piece of the healthcare experience and I appreciate Harbor Health’s reaction to a simple request.
Good Support
Very polite support who replies in a timely manner. Also willing to help you where needed.
Starting a health and peptide journey…
Starting a health and peptide journey is definitely scary. Harbor’s helped by answering all my questions, and having a clinically safe and documented process for formulation. The most important part of this health journey is making sure where you’re sourcing from a reputable and safe place. Harbor impressed me with their years of background + extensive list of awards and certifications. I’ll definitely be using them for future orders.
This is my first time ordering with…
This is my first time ordering with Harbor, and so far so good. The Physician and John have been very responsive to my chat inquiries.
John was amazing
John was amazing. He addressed my issue right away and fixed the problem. He was thorough, polite and made sure all my questions were answered and took the time to answer my questions not related to the problem I was having. John is wonderful!!
Rocel was
Rocel was very pacient with me offering her best service helping me to do my medical intake step by step.
Thank you so much

Arbor Health からの回答
amazing costumer service
I want to tell you this is the best and most personal company and customer service experience I have had in a very long time.
The owner/ CEO picked up and personally walked me through my concerns and helped me correct and navigate my issues.
I was sent immediate links and emails and he was willing to personally work with me again .
I appreciate the transparency & amazing experience during a stressful moment with Harbor and would definitely choose them
again in the future!
How wonderful to have people who actually care on the other end of the phone.

Arbor Health からの回答
Amazing customer service!
Had some issues with shipping but the harbor care team went above and beyond! They were communicative the entire time worked with me to make sure everything arrived properly and genuinely seem like they cared. I actually could not think of another company that has such good energy in regards to not only trying to fix the problem but actually fixing the problem. I will 100% be working with Harbor again in the future and recommending friends and family who are looking for a service like this in their direction. Only complaint the assigned doctor was very much useless, go ahead and ask your questions or whatever but the doctor is really only there if you're having like a semi emergency ngl.

Arbor Health からの回答
I started Tirzepatide through Harbor a…
I started Tirzepatide through Harbor a few months ago and honestly the whole experience was smoother than I expected. The intake process was straightforward. No weird hoops to jump through, and I was matched with a provider who actually took the time to walk me through dosing and what to expect side-effect wise.
My shipment arrived within a few days, which was a relief because I'd heard horror stories about delays from other providers. Everything came with clear instructions and the packaging felt legit and professional. I've been averaging about two pounds a week in my first couple weeks and feeling good — no crazy side effects, just steady progress. If you're considering a GLP-1 and want a provider that doesn't make the process feel like a hassle, Harbor is worth looking into.

Arbor Health からの回答

Arbor Health からの回答
I am so happy with the service!
Thank you so much for being super responsive and for quickly answering all my questions. I really appreciate you taking the time to respond to my questions and shipping was very quick. Also my T arrived cool as cucumber in a little cooler box📦 . I was skeptical at first because it being a lesser known company but I am so glad I went with Harbor. I am very satisfied so far.

Arbor Health からの回答
Have nothing but good things to say…
Have nothing but good things to say about the whole experience. Team was really professional and results I have gotten from my journey has been life changing for the better . Would recommend this company to anyone

Arbor Health からの回答
I started with Harbor back in April and…
I started with Harbor back in April and since day one my experience has been amazing!
Great product, customer service and they treat you like a valued patient. I cannot recommend them enough.
They have surpassed all my expectation's!
Luly Mattar

Arbor Health からの回答
The staff was so helpful and kind
The staff was so helpful and kind. I was having trouble while trying to do my medical information and I emailed for help! They answered right away and assisted me with everything. The products came fast and they emailed me every step of the way to keep me informed and tell me next steps. T was a great experience!

Arbor Health からの回答
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