Arbor Health レビュー 

51
•
TrustScore 5段階評価の4.5

4.5

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち2の評価

This company seemed legit but their customer service is rigged. I received one order from them without issue. They assured me that no refills would be sent out without a refill form, but yet they ch... もっと見る

5つ星のうち5の評価

I initially received a welcome text from John, which I loved. The biggest down side I have found is occasional delays in responses/ assistance. Once I reached back out to John, however, he helped... もっと見る

5つ星のうち5の評価

John helped me when I had a question about continuing from my previous prescription. He was kind, clear and made the whole change feel much less complicated. Shipping was quick after everything was re... もっと見る

5つ星のうち5の評価

I switched to Harbor from Embody about 3 months ago and am very pleased with the service. Harbor has been honest through the whole process. There really is no hidden fees like I had encountered with E... もっと見る

企業情報

  1. ダイエット支援サービス

当該企業による記述

Arbor (rebranded from Habor) is a U.S.-based telehealth company focused exclusively on medically supervised weight loss. We offer structured GLP-1 programs using medications like semaglutide and tirzepatide, prescribed by licensed U.S. clinicians and delivered discreetly to your door. Our programs are designed with a clear beginning, middle, and end – so weight loss doesn’t feel open-ended or dependent on medication forever.

The GLP-1 program for results that last

当該企業による記述

All programs include
24/7 physician access, On-time refills guaranteed, Results guaranteed, Free & discreet shipping, Cancel anytime, Flexible billing, HSA/FSA eligible

Switch to Arbor and Keep Your Current Dose

Same price, every dose – guaranteed. No surprises, no resets, locked pricing

Your treatment remains the same price, even as your dose changes.

連絡先

4.5

優良

TrustScore 5段階評価の4.5

51件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 75%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.5

すべてのレビュー

(51)

過去12か月のレビュー数: 50件

レビューを書く
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5つ星のうち1の評価

I order last month and want to try the…

I order last month and want to try the semaglutide injection and I feel so exhausted and headache. It been a month I lost nothing and I told them to canceled my subscription they said ok then today they took my money out I told them I already canceled my subscription and want full refund and I would not recommend to anyone to use this providers sorry. It not cool took money out and we agreed to canceled my subscription last few days ago before my subscription due. I'm very angry 😠 😡 I rate 2 sorry.

2026年7月20日
自発的なレビュー
Arbor Health ロゴ

Arbor Health からの回答

We're truly sorry to hear about this experience, and we understand your frustration. Cancellations and billing should always be clear and handled correctly, so we've reached out to request more information so we can look into your cancellation request and the charge you mentioned.

Once we're able to confirm your account details, we're committed to making this right for you, including a prompt review of your refund. Your health and trust matter to us, and we'd welcome the chance to resolve this. Please contact us directly at hello@visitharbor.com so we can help as quickly as possible.

5つ星のうち5の評価

I guess I have to write another review!


I guess I have to write another review!

My weight loss journey started with Zepbound. However, because of the high cost, I decided to switch to compounded tirzepatide.

I initially purchased my tirzepatide through WellmeDr. Unfortunately, once I started using their product, I noticed that even though I had been prescribed a higher dose than I was taking with Zepbound, I wasn’t losing weight the same way. By the fourth day after each injection, I was already feeling very hungry again, and I even started experiencing food noise, something I had never experienced while using Zepbound.

I also began to realize that communication with the company was very limited, and I kept seeing complaints about how their pharmacy handled the shipping process. It seemed inefficient, and that made me question whether I should continue with them.

To make a long story short, I spent four weeks completely stalled, with no weight loss and no noticeable positive effects from the medication I received through that company.

That’s when I decided to switch to Harbor.

Ironically, Harbor had already shipped my medication, but I hadn’t started using it because I wanted to finish the previous vial first. I can honestly say that once I started using Harbor’s tirzepatide with vitamin B6, dispensed through Southend Pharmacy, I noticed a difference almost immediately. After four frustrating weeks of no progress, I finally started losing weight again.

That’s why I highly recommend Harbor not only because of the quality of their medical care, but also because of their pharmacy. The way Southend Pharmacy handles packaging and shipping is excellent, and the medication has been outstanding. In my experience, their compounded tirzepatide has worked **just as well as or even better than Zepbound.

2026年7月20日
自発的なレビュー
Arbor Health ロゴ

Arbor Health からの回答

Victor, thank you for sharing your journey so openly! Stories like yours are exactly why we do what we do. We're thrilled that after switching to Harbor, our compounded tirzepatide with vitamin B6 - dispensed through Southend Pharmacy helped you start seeing real weight loss results again. Quality medication, reliable pharmacy fulfillment, and dependable shipping are at the core of our GLP-1 weight loss program, and we're so glad the difference was clear. Thank you for recommending Harbor we're honored to support your continued success!

5つ星のうち3の評価

I may increase my rating but I find…

I may increase my rating but I find they have a really bad communication app. I received the meds and Direct meds brochure, no easy way to sign in and that’s a fact. They want log in information but I was never ask to sign up.
Hopefully they will get an app instead of all these email sign ons

2026年7月16日
自発的なレビュー
Arbor Health ロゴ

Arbor Health からの回答

Thank you for the honest feedback, Rick - and we're glad your medication arrived! You raise fair points about the login and sign-in experience, and we're always working to make things smoother for our patients. We'd love the chance to help you get set up easily and answer any questions. Please reach out to us directly at hello@visitharbor.com so we can work together to make sure you're 100% satisfied. We truly appreciate you giving us the opportunity!

5つ星のうち1の評価

⭐☆☆☆☆

⭐☆☆☆☆

Absolutely unacceptable.

Harbor had no problem charging my credit card immediately, but more than a week later they still haven't shipped my order. Every time I contact customer service, I'm told the same thing: "It will ship next week." Then "next week" comes, and suddenly it's another week.

If you know you can't fulfill orders, don't take customers' money. Stop giving people the runaround and be honest about your inventory and shipping delays.

I chose Harbor because of the positive reviews, but my experience has been the exact opposite. Poor communication, repeated broken promises, and no accountability. I would not recommend Harbor to anyone based on my experience.

2026年7月16日
自発的なレビュー
Arbor Health ロゴ

Arbor Health からの回答

We are genuinely surprised and concerned to see this review, as it does not reflect the experience or standard of care we work hard to provide. We take these claims seriously and have requested additional information so we can verify the details of your order.

Once we're able to confirm your account, we would like to make this right for you. This falls short of our approach to weight loss and health care, and we're committed to resolving it. Please reach out to us directly at hello@visitharbor.com so we can help right away.

5つ星のうち5の評価

After researching several weight loss…

After researching several weight loss providers, I chose Harbor, and it has been one of the best healthcare decisions I’ve made.

From the beginning, I felt like I was treated as a patient rather than just another customer. The medical team took the time to review my health history, answer my questions, and make sure my treatment plan was right for me. Knowing that a licensed physician is actively involved in my care gives me a level of confidence that many other programs simply don’t offer.

I also want to recognize Lisa for the exceptional support she has provided throughout the process. She has been responsive, knowledgeable, and genuinely caring. Every question I’ve had has been answered quickly, and she has made the entire experience easy and stress-free.

My medication arrived promptly in excellent condition with professional packaging, frozen ice packs, and temperature monitoring to ensure it remained within the proper range during shipping. That attention to detail really demonstrates Harbor’s commitment to patient safety and quality.

If you’re looking for a weight loss provider that combines outstanding medical oversight with exceptional customer service, I highly recommend Harbor. The entire team has exceeded my expectations, and Lisa’s dedication to patient care and support has made my experience even better.

2026年6月24日
自発的なレビュー
Arbor Health ロゴ

Arbor Health からの回答

Thank you for this wonderful review! We're thrilled Harbor stood out among weight loss providers you researched. Delivering real physician-led care where a licensed physician actively reviews your health history and treatment plan is what sets our medically supervised weight loss program apart. And Lisa will be so glad her responsive patient support made your experience easy and stress-free. From personalized GLP-1 treatment to temperature-controlled medication shipping, patient safety and quality are always our priority. Thank you for choosing Harbor!

5つ星のうち1の評価

I stay away use another company

I went ahead and purchased a tirzepatide product. 10 days later I have no product and have been charged. I have made multiple attempts to have them make this right. Nothing but excuses, promises and horrible customer service support. GO ELSEWHERE!! You have been warned!

2026年6月18日
自発的なレビュー
Arbor Health ロゴ

Arbor Health からの回答

We are genuinely surprised and concerned to read this, as it does not reflect the experience we work hard to provide.

We take claims like these very seriously and have requested additional information so we can verify the details of this order.

Once we're able to confirm your account, we would like to make this right for you. This is not the standard of care or service we stand for, and we're committed to resolving it. Please reach out to us directly at hello@visitharbor.com so we can help right away.

5つ星のうち5の評価

I would like to share my experience…

I would like to share my experience with Harbor Weight loss program, and the customer service rep by the name of Jordan. He was amazing and walked me through making sure that I was helped in all aspects of getting started. I have been in the customer service industry for 50 years. It does my heart good to meet a customer service person that gives his all to help people.

Sandra Johnson

2026年6月14日
自発的なレビュー
Arbor Health ロゴ

Arbor Health からの回答

Sandra, thank you so much for taking the time to share this. Hearing that Jordan walked you through every step and made getting started easy is exactly what we hope for every patient - and coming from someone with 50 years in the customer service industry, that praise truly means the world to our whole team. Giving our all to help people is at the heart of everything we do. We're so grateful you chose Harbor, and we're here for you every step ahead!

5つ星のうち5の評価

HARBOR FOR WEIGHTLOSS

I have found a great place to go for weight reduction and I am excited to share. It is Harbor and they are trustworthy and dependable. I have been impressed with their support
And quick solutions to all questions.i am so glad I chose them. Low prices too!

2026年6月9日
自発的なレビュー
Arbor Health ロゴ

Arbor Health からの回答

Thank you so much for sharing this... it means the world to us! Being a trustworthy, dependable partner on your weight-loss journey is exactly what we strive for. We're thrilled our team's quick support and answers have made a difference, and we're so glad you chose us. Here's to your continued success!

5つ星のうち5の評価

Best customer service ever!

Jordan and staff have been on it from the moment I signed up! I must say this is one of the most respected I have felt. They are guiding me thru the process and make me feel excited about my success! Their price plans are excellent with prices staying the same no matter what dosage you go up to. PLUS. they offer a money back guarantee if you dont reach your goals! Who else does that?? Im sold 10000% love the service, program and staff!

2026年5月5日
自発的なレビュー
Arbor Health ロゴ

Arbor Health からの回答

Wow... 10000%?! You just made our whole team smile! Jordan and the crew love being in your corner from day one, and we're so glad the flat-dose pricing and money-back guarantee give you real peace of mind. We're all in on your success. Thank you for trusting us!

5つ星のうち5の評価

Great start to a New experience


Huge thanks to Lisa and Jordan for stepping in and supporting me with how to manage their system-provided phone numbers and emails to make it easier for me. Their dedication to going the extra mile is deeply appreciated and has made a real difference. If you are looking for a GLP-1, this is the place to go.

2026年4月16日
自発的なレビュー
Arbor Health ロゴ

Arbor Health からの回答

This absolutely made our day – thank you! Lisa and Jordan will be so glad to know their support made a real difference for you. Making your experience smooth and easy is what we care about most. We're honored you chose us for your GLP-1 journey, and we're here for you every step ahead. Welcome aboard!

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