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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

I am very impressed with Visum. My house sold within a few days and their service is fantastic. It was easy to load the details onto their site (after a minor hiccup with the photos which was very... もっず芋る

5぀星のうち5の評䟡

We've just sold our second house via VISUM (the first in 2017). Unbelievably we sold in 2 days (wish we'd not gone for the six months package haha!). I firmly believe traditional estate agents aren't... もっず芋る

5぀星のうち1の評䟡

After spending a long time making my sales ad, talking to estate agents about the best time to launch etc I attempted to launch on Monday morning at 08:30 only to find my money was taken, and no ad... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Visum is a fantastic online portal. The staff are excellent, with a special shout-out to Yasser and Mark who made the entire process so smooth and easy. The listing process is simple, and the overall... もっず芋る

䌁業情報

  1. 䞍動産業者

さたざたな倖郚゜ヌスから提䟛された情報

The world's first online estate agency and still the only 'pay-as-you-go' agent on the market. Our flexible options give you as much - or as little - assistance with the let or sale of your property as you require. Our innovative systems help to keep prices way down compared to high street agent but we still offer the human touch. According to data from Rightmove we sell and let properties in less than half the time the average agent take, and we've help well over 30,000 customers to save well over £10,000,000 in fees compared to traditional agent average pricing.


連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

139件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

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この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.5

すべおのレビュヌ

(139)

過去12か月のレビュヌ数: 14ä»¶

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5぀星のうち1の評䟡

Hopeless to get in contact with

Hopeless to get in contact with. Repeatedly no reply to enquirys when wishing to view property. Bring bang good old people on the end of the phone when u call. Not automated messaged directing you to an online message system that cleary isn't fit for purpose.

2023幎5月24日
自発的なレビュヌ
Visum ロゎ

Visum からの回答

Dear Josh. We always reply to a fresh enquiry within 5 minutes, day or night, every day of the year. After that initial reply, we pass your enquiry to the property owner to deal with directly. In this respect we are not like a traditional agent, and we explain what's going to happen as part of the enquiry process. At this point communication - although initially through our system - becomes a matter between yourself and the owner. There are many reasons why the owner might not respond quickly, such as them being overwhelmed with the number of enquiries, or not liking something about your enquiry. But none of those reasons are anything to do with us and therefore don't justify giving us a bad review. If you have any questions about your particular enquiry please email me directly on m@visum.co.uk. Thanks.

5぀星のうち1の評䟡

Very poor communication

Enquired about a property and the landlord invited me to view. Landlord did not turn up for the appointment - later messaged me to apologise and say they had family issues, suggesting alternative viewing time. I responded via the platform and text message but heard nothing back from the landlord so called them at which point they told met they had a "queue of people who wanted to view the property" and it had been let. Very poor communication and wasted time travelling to view the property and chasing landlord. There was no way of getting any help from Visum, who offered the property via them/their platform and this is my experience of using Visum, which was not satisfactory in any way. If Visum is the intermediary they should have an element if control and/or help to their users.

2023幎2月26日
自発的なレビュヌ
Visum ロゎ

Visum からの回答

Hi J. Your problem seems to be with the landlord, not with us. All we do is carry adverts on the landlord's behalf and pass the enquiries to him. At that point our job is done and we have nothing at all to do with the viewing or letting of the property, so I'd be very grateful indeed if you could retract this review. Leaving a negative review for us in these circumstances is like leaving a negative review for Autotrader because someone selling a car on there messed you about. Kind regards, Mark.

5぀星のうち1の評䟡

Enquiries ignored - arrogant response from their admin

Advertised a 'professionally staged' flat with great photos and appropriately priced on Visum. However, after nearly three weeks we only received one genuine enquiry in spite of regularly high views. We became suspicious of a problem so asked some people to enquire on our behalf. Initially none of these came though, then after multiple attempts from each of them just one came though. When this was raised with the customer support on the phone and though their webmail, they just said everything was fine it must be the applicants not clicking though properly. The attitude was arrogant and not interested in seeing if they was a fault they could improve on. Avoid this - my experience just does not match the 5 stars reviews that are on here except one that said they also got no response.

2023幎1月28日
自発的なレビュヌ
Visum ロゎ

Visum からの回答

Hi G. I'm the owner of the company and I'd like to try and get to the bottom of what's going on. I'm actually away from work this coming week for personal reasons, but if you email me on m@visum.co.uk and let me know the email address of your Visum account then I'll investigate and respond as soon as I am able. If our staff have fallen short of our standards then we'll put things right. Thanks, Mark.

5぀星のうち5の評䟡

refreshing - the secrets out!

Our house was originally on the market with a high street estate agent. Typical of the industry, contribution was poor.
We selected the 6 month package with Visum as there were a few useful add ons like photo's and a sign.
We learned that we could sell our house better than any 'middle man' can. And it cost around 1/10 of the price.
Direct contact with your buyers helps things run smoothly and reduces the stress.

2022幎8月21日
自発的なレビュヌ
5぀星のうち5の評䟡

Many happy years with VISUM

I have been using Visum for many years, renting properties on and off, managing tenancies, sometimes even when I have been abroad. It is a fantastic site full of information and options to manage renting and sale of property. Mike, who has been a stalwart 'the backend,' of the operation, is always there, helpful, responsive, level-headed, and is full of useful advice. I would recommend VISUM without reservation.

2022幎7月23日
自発的なレビュヌ
5぀星のうち1の評䟡

Pathetic, waste of time!

Pathetic!
Have spent last two weekends viewing properties on Lancing / Shoreham beach front.
This company have a board up, 2 enquiries, 2 weeks, 0 responses, they are obviously falsely advertising properties or just a joke, don't bother and stick to high street companies.

2022幎6月27日
自発的なレビュヌ
Visum ロゎ

Visum からの回答

Hi Jay. The owner of the property should respond to your enquiry about the property, not us. We process all enquiries within a few minutes, day or night, every day of the year. At that point the owner takes over. There could be a couple of plausible reasons for the owner not to respond to you. I'm happy to take the issue up on your behalf if you like? If you want me to do so, please email me on m@visum.co.uk and we'll go from there. Kind regards, Mark.

5぀星のうち1の評䟡

Don’t trust this company they ignore


Don’t trust this company they ignore your messages as long as they can obviously can’t be bothered to check their emails/messages absolutely terrible service!!

2022幎5月9日
自発的なレビュヌ
Visum ロゎ

Visum からの回答

Hi Anton. I've had a look through all of our systems and I can't find anything from you sorry. Have you been messaging a landlord that advertises through us? If that's the case then those messages go directly to them and not through us. If you can give me a little more information then I can find out what's going on. Thanks, Mark.

5぀星のうち5の評䟡

Great service - good prices

I've been using Visum for several years and have always been very happy with their service and prices. I would advise potential customers to use the basic cheap service option to start with (it's often enough to find good tenants). There is the option to upgrade to the more expensive service later on, if you find that you need to.

2022幎2月3日
自発的なレビュヌ
5぀星のうち5の評䟡

Easy and affordable

Really straight forward affordable way to advertise your property for let. We have used this 3 times now and each time got a good response rate and a quick let. We prefer to meet the tenants ourselves and are prepared to draft the advert etc so works perfectly for us and saves a fortune!

2021幎9月22日
自発的なレビュヌ
5぀星のうち5の評䟡

As a landlord

As a landlord, I found it very easy to use. There was a good response to the advert. Information about prospective tenants was stored in one organised place with space for notes.

2021幎9月11日
自発的なレビュヌ
5぀星のうち5の評䟡

I have used Visum over a number of


I have used Visum over a number of years to let properties and sell a house. It is an efficient and cost effective way to Let and Sell properties. Yes, you the owner, does most of the work by setting up the listing on their site but the end result is a saving of a lot of commission if you are selling. I would recommend Visum without hesitation.

2021幎8月23日
自発的なレビュヌ

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