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䌁業情報

  1. 衣料品店
  2. 子䟛服店
  3. 玳士衣料店
  4. ストリヌトりェア店
  5. 婊人服店

さたざたな倖郚゜ヌスから提䟛された情報

Volcom is a modern lifestyle brand that embodies the creative spirit of youth culture : 1500 Styles, New arrivals, Good deals. Free Shipping Free Return.


連絡先

  • Monrovia Avenue 1740, 92627, Costa Mesa, 米囜

  • volcom.co.uk

2.0

期埅以䞋

TrustScore 5段階評䟡の2

18件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

この䌁業のTrustpilot 利甚方法

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5぀星のうち1の評䟡

Hydro Riding Hoodie of different quality

I bought a Hydro Riding Hoodie displayed on the website with a variety of them - same name . I bought one that was in the sale ,poor quality material and no zippered pocket as the others all had .
Why did they call this the same name if it is a different model ?
I appealed but they expect me to pay the cost of return ,
Avoid this company !

2026幎1月21日
自発的なレビュヌ
5぀星のうち3の評䟡

When it's good, it's good. But when there are problems...

Have revised my score as it turns out there has been a particularly big delay from DPD over the holiday period, which would explain why quite a few recent orders have seemingly gone missing.

That of course doesn't excuse not getting any response from CS in over 2 working days, but it hopefully means I will at least get my order now.

When things go right, there's very little to complain about, but I do think Volcom could do with working on their response times. Ditching DPD would be another thing, or at least offer alternative shipping services.

2025幎12月29日
自発的なレビュヌ
5぀星のうち1の評䟡

DO NOT BUY FROM

Currently in tears over an order placed with Volcom and being unable to reach them by their telephone number as it no longer exists and the email bounces back, I have no idea what I can do to get my £200 back. They provided me with a DHL return label (I didn’t get an option) and it was to go back to France from the UK. I returned to a DHL depot and never got any confirmation. I went back to the DHL depot and they have no idea where the parcel is. I can’t speak to anyone at Volcom and right now, have no way of being able to speak to anyone about where my return is and after reading the reviews have lost hope. Big mistake thinking a brand such as Volcom would be reputable enough to resolve.

2025幎12月29日
自発的なレビュヌ
5぀星のうち1の評䟡

Fine until it's not

I own three pairs of the same Volcom Frickin Modern 19" Stretch Shorts. One of the shorts shrunk by a large amount - and I mean a lot, even though all were treated the same. Volcom's response was patronising and unhelpful, talking about elastane and how it has minimal shrinkage. Three times I pointed out it's not minimal - I can't wear the shorts anymore. This and the fact it's taken weeks to get these insulting answers. So yeah, fine if you don't have issues, but you haven't got a hope in hell if you do. I'll not be buying Volcom again.

2025幎7月22日
自発的なレビュヌ
5぀星のうち3の評䟡

Volcom need to DROP DPD DELIVERY.

Rating only because I LOVE the brand and their clothing but they CANNOT CONTINUE USING DPD TO DELIVER.
I will only order through third party from now on to ensure I receive my parcel.
Having at least a choice in courier would be preferable.
Shocking.

2024幎11月27日
自発的なレビュヌ
5぀星のうち1の評䟡

Horrible experience

Horrible experience. I've ordered something 7 days ago and still haven't received even update on my order ! They took the money and there is no way of contacting them. Horrible website and the worst thing is that they don't even care about these reviews. I hope they will close it down because it's just unbelievable to treat costumer like this

2024幎11月5日
自発的なレビュヌ
5぀星のうち1の評䟡

Disappointing and not recommended

Disappointing and not recommended
I am super dissatisfied and I do not recommend that you buy online. I bought a pair of jeans for my husband that did not correspond to the characteristics specified on the page and I returned it the same day I received it. They have the garment in their warehouse for a week and do not process the payment refund. Numa customer service, there is never anyone to answer the telephone number in Spain and by email they only say that they have received my request and that I am waiting for a response, it is frustrating. I am seeing that I will have to make a consumer complaint. The purchasing experience should always be pleasant for the customer, from start to finish.

2024幎9月10日
自発的なレビュヌ
5぀星のうち1の評䟡

I wish I had seen these reviews before


I wish I had seen these reviews before I ordered...

A friend of mine loves the Volcom brand, I thought I'd buy him a nice Christmas present, right now I wish i'd just punched myself in the crotch instead, he'd have found it funny and it would have been a better experience for me too.

Originally I placed and order for a hoodie, it was cancelled due to no stock. I received a small discount voucher for my inconvenience so thought anyone can make a mistake and went back to their website. I then chose a different hoodie, and also a cheeky beanie for my bud paid for (in part) by the nice discount.

I would have been better off licking a car battery.

Second order placed, paid, then shock horror cancelled - and this time I was told the refund would be for the hoodie - less my discount! So I have lost my discount, and my hoodie and right now I have zero refunds showing on my account.

I called customer service, and was told that they have dispatched the beanie so I will have to wait for that to be resolved before they can give me my money back!!!!

This is not customer service - right now it feels a little like robbery.

If I haven't had the refund in the next few days I am going to have to start the process of raising a dispute with my bank - which is as much fun as stubbing my toe. All the while I am out of pocket and my buddy doesnt have a christmas present.

If you have got this far reading this review. Save yourself a load of trouble - dont order from Volcom. My experience tells me you would be better off giving yourself a paper cut between your toes.

Avoid.

If I could give them less than one star I would.

Do not recommend.

2023幎12月6日
自発的なレビュヌ
5぀星のうち1の評䟡

It pains me to write this

It pains me to write this, as I love Volcom clothing; however, the customer service when buying direct is nothing short of atrocious. They have no idea what they’re talking about and offer to helpful solution to any issue raised. Will continue to buy the clothing, but from uk based stockists and not these incompetents again

2023幎7月24日
自発的なレビュヌ
5぀星のうち5の評䟡

Quick & efficient

Quick & efficient.
Express shipping came easily and as I had to return the jacket with a prepaid tag, , the customer service was super nice and they gave my money back straight away.

2023幎1月2日
自発的なレビュヌ
5぀星のうち1の評䟡

DON'T ORDER FROM VOLCOM

Do not order anything from Volcom if you think you may need to return it. The returns process is impossible and has left me with items worth over £200 which I do not want.
I tried to follow the instructions given but the UK carriers I.e. DPD/ Hermes etc asked for information which Volcom said they couldn't give me (I was told several times that they did not have the information) I had to return the item without this info and several months later unsurprisingly the item was returned to me as it hadn't been able to be delivered.
I can now see on Volcom's website that they have put on the info I had requested, it was not available when I was returning.
I have tried to contact Volcom via email and phone since receiving the item back but have had zero response, the customer service is awful.

I now don't know how to proceed with my unwanted items, it has been an extremely frustrating process and I will never be ordering from them again. DON'T DO IT.

2022幎2月2日
自発的なレビュヌ
5぀星のうち1の評䟡

YOUR ORDER HAS BEEN CANCELLED

YOUR ORDER HAS BEEN CANCELLED

Just recieved an email that states my order has been cancelled. no reason why, no appology.

It's now thursday, I ordered on monday.
It should have shipped Tuesday, so if it was out of stock, why wasnt I notified then?

Now I have to wait another 3-5 business days for a refund...

Not happy with the service.
The very least I would expect is an appolgy for cancelling

2020幎9月17日
自発的なレビュヌ
5぀星のうち5の評䟡

Recieved the Starget winter coat today


Recieved the Starget winter coat today and it is everything I could have hoped for.

Volcom never disappoints in quality or design.

I actually received another on-line order today for an item of comparable price (not even going to give them a mention) and comparing the quality of the two clothing brands just makes Volcom look that much better.

Superdope!

2020幎8月20日
自発的なレビュヌ

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