VOLTA CHARGER レビュー 

455
•
TrustScore 5段階評価の4

4.1

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The Volta Go Max charger is easy to use. Charge up your laptop and phone at the same time! Not many backup chargers can do that. The mag charger has a strong magnet that holds the phone to the charger... もっと見る

企業が回答しました

5つ星のうち5の評価

Very fast shipping, product is durable and exactly as described online! Easy to use and is great for my multiple business projects for all my laptop and phones for travelling, highly recommend!

企業が回答しました

5つ星のうち4の評価

The Right Angle Volta Max adapter works well with different USB C cables and bridging it to Volta Max Magnetic Tips. It works well for certain positions which is not practical for the straight angle a... もっと見る

企業が回答しました

5つ星のうち2の評価

Ordering process deeply flawed and confusing, involving initially three different companies/systems. When the cables arrived, parts of the order were missing (and still are) and other parts were... もっと見る

企業が回答しました

企業情報

  1. 携帯電話アクセサリ店

さまざまな外部ソースから提供された情報

Power any device with a micro USB, USB C (Universal/Android) or Lightning port (Apple) as VOLTA ‎features cross-device compatibility. 1 cable for all devices.


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4.1

ほぼ満足

TrustScore 5段階評価の4

455件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 100%に回答しています

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4.1

すべてのレビュー

(455)

過去12か月のレビュー数: 48件

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5つ星のうち1の評価

Irresponsible mess

I waited for 24 days for them to ship my order, just 1 cable, and not only they changed shipping date 3 times, at the end of it they stopped responding to any emails. Completely irrensponsible service.

UPD:
Replying to their reply. They contacted me a few hours ago saying that the product is still on the way and probably will arrive next week. Now they are saying they already have it.
As for the "pre-order" label, I haven't seen it anywhere in November, it's a very vague single label that says "get it in December", which is obvious if I order on the last day on November, no? It doesn't say "pre-order" anywhere on the product page, payment page, or invoice.

2024年11月30日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Andrew,

I hope this message finds you well.

Thank you for placing your order with us on November 30th. We want to kindly remind you that the order was listed as a pre-order, with a stated shipping timeline of December.

We are pleased to share that we have now received the goods and have begun fulfilling all pending orders. While we understand your concerns, we believe it would be more appropriate to assess our performance after the promised delivery timeline in January, should there still be any issues.

The image below clearly shows the Shipping Timeline as displayed on our website above add to cart button:

https://imgur.com/a/kNRfJFx

Some of our customers have started receiving theirs as shown in the image below:
https://imgur.com/a/UtD7w6s

Thank you for reaching out. As customer satisfaction is our top priority, we have processed the cancellation of your order as requested.

You should receive the refunded amount within the next few days, depending on your payment provider's processing time.

If you have any further questions or need assistance, please don’t hesitate to contact us.

Thanks & Regards,

5つ星のうち5の評価

Volta chargers are an absolute game changer!

Volta chargers are an absolute game-changer for anyone seeking a reliable, high-quality charging solution. Adedayo from Volta stands out for his exceptional customer focus, consistently going above and beyond to ensure each product meets superb quality standards. Not only are the chargers themselves top-notch, but the idea of having a dedicated Discord channel is a brilliant way to keep the Volta community connected, offering a space to share tips, receive support, and stay in the loop with product news. All in all, I highly recommend Volta, both for the excellent chargers and for the way Adedayo and his team truly put customers first.

2024年12月23日
自発的なレビュー
5つ星のうち5の評価

Fantastic Products all around.

Fantastic Products all around.
Have been with VOLTA for quite a while now, initially through their Spark magnetic cables. I also have the Anchor wireless charger and the portable power bank. Their customer service is fantastic and they create high quality products, hence I’ve stuck with them

2024年11月26日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Daniel,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

5つ星のうち5の評価

Awesome cables

After seeing their advertisement and endorsement on linus tech tips, I decided to try them several years ago. I keep buying more! Although the magnetic connection isn't going to be suitable for every application, they are wonderful for charging phones and laptops, airpods and kindles, headphones etc. My favorite use is for connecting to android auto.

2024年11月26日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Mason,

Thank you so much for your feedback! We are happy to hear that you've been a long-term customer and have continued supporting us. We are always working on improving our cables and the magnetic connection for our new Max cables are the best so far.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

5つ星のうち5の評価

Passionate people with good products.

Backed their cable first back in 2018 on Kickstarter, didn't regret it. Back then it was innovative and then they kept fine tuning it. Since them they have more products also. For a while i didn't follow them but they got my attention again with their new Volta Max cable, waiting for it to arrive atm., but i have good hopes. They always keep pushing forward and that's always a good sign of a brand. They are also friendly and kind. Personally i had good experience with the customer support, my cable broke on me and they shipped a new one for free. Not to mention they are supporting those in need, so your purchases also goes for a good cause. Keep up the good work guys! ✌️

2024年11月26日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Nagy,

Thank you so much for your feedback! We are happy to hear that you've been a long-term customer and have continued supporting us. Rest assured that you will be getting the very best from the new Volta Max cables.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

5つ星のうち5の評価

By far the best cables and power bank I…

By far the best cables and power bank I have ever bought - and I’ve been through many! I started with the Volta 2.0 then upgraded to the Spark and now waiting on the next gen cables. Customer service is second to none and you really feel like you’re getting personal service. Can’t recommend them enough. If you are hesitating then I truly recommend taking the plunge - you won’t be disappointed!

2024年11月26日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Rob,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

5つ星のうち5の評価

Best product I purchased in a long while.

The products and support are of exceptional quality. The dedication and enthusiasm with which the products are crafted is evident, and any concerns regarding quality are addressed promptly and efficiently.

2024年11月25日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Gal,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

5つ星のうち5の評価

Once you're in, you're all in.

My first purchase of a new type of cabling product three years ago has withstood the test of time and is still running strong even now. New products coming I'm already interested in, as it's just an upgrade all around on the already great product I have right now. Would recommend for someone without a lot of devices, otherwise you'll be either buying tons of tips or interchanging them constantly, but once you're in, you're all in.

2024年6月22日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Nic,

Thank you so much for your feedback! We are happy to hear that you are a long-term customer who has been very satisfied with our products and still sticking with us for your charging needs.

We are all excited for the upcoming lines of products and truly grateful for giving us the opportunity to expand and grow.

Stay charged up!

5つ星のうち5の評価

Great products, helpful staff

Great products always amazingly friendly and helpful if help is needed.

2024年11月26日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Simon,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

5つ星のうち5の評価

5 years and still going strong

I've been a Volta Customer for 5 years now. Honestly, the build quality of their products is insanely good. I've never had a cable to break and the paint doesn't wear off either. They REALLY put a lot into these cables, which is why I continue to support them again and again.

2024年11月26日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Brandon,

Thank you so much for your feedback! We are happy to hear that you are a long-term customer who has been very satisfied with our products and still still sticking with us for your charging needs.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

5つ星のうち5の評価

THE best!

I’ve been using Volta products for 2+ years. They have always had the best in class customer support, an incredible warranty, and most importantly the best product you can find on the market!

2024年11月26日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Link,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

5つ星のうち5の評価

Volta Chargers

Hi, I just purchased the new Volta TravelGo 140W power charger, I really wanted the charger that I had for a while before ..

Unfortunately they stopped, I can't complain though...

I'm sure the power charger won't let me down, thanks Volta👍🏾

2024年11月26日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello,

Thank you so much for your feedback! We are happy to hear that you've enjoyed using our chargers, the TravelGo 140W will be no exception as you'll fully enjoy using this too.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

5つ星のうち5の評価

Worth every cent.

Been using their chargers and devices for years. I've had many, many interactions with customer service over issues with older devices going bad and with video and pictures (Normal for the type of industry) they've been replaced without complaint. The items are the best in the business when it comes to magnetic adapters, and most of the sort WILL destroy devices and cause fires. These are not the same low quality ones that come from really, really badly QA'd factories that mass-produce product without caring for any of the output. In the end it will come down to the user to care for their items to get the most use out of them..

I have a few different products from Volta. Their Iphone/Watch/QI charger is still the only tri dock I have that doesn't disconnect randomly from my watch. It's nice, considering I've had it for years and I'm on beta OS software. It's not a common trait. Their GAN wall chargers are definitely on par with most top of the line ones, and their USB C hubs have gotten me out of a tough situation a few times.

I won't go anywhere else for cables anymore if I have the option. They're worth the cost.

2024年11月1日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Tomomi,

Thank you so much for your feedback! We are happy to hear that you are a long-term customer who has been very satisfied with our products and still sticking with us for your charging needs.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

5つ星のうち5の評価

One charger to rule them all

I bought the Volta spark 100 watt charger with 3 mixed tips. It has been the best cord ever. After Volta announce the Volta max, I was very excited to have a cord to do it all. The Volta max will max stronger magnetic tip, 20GBS of transfer speeds, and the same magnetic swappable tips as before. I can’t wait to get my Volta max for my business and personal needs.

2024年11月26日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Rhett,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and supporting our ongoing campaign for the Max cables.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

5つ星のうち5の評価

since 2020 and beyond

I've been using their products since 2020, Innovation and excellence drive Volta forward. Their cables and chargers are excellent travel companions or permanent desk solutions. Their most recent endeavors 'Volta Max' and 'Volta MaxGo' are proof this company is still pushing into the future.

2024年11月21日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Bang,

Thank you so much for your feedback! We are happy to hear that you are a long-term customer that has been very satisfied with our products and still supporting our ongoing campaigns.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

5つ星のうち5の評価

Very good priced products

Very good priced products, amazing customer support and fast responses. Can reccomend

2024年10月2日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello London,

Thank you so much for your feedback! We are happy to hear that you are satisfied with our products and overall service.

We are truly grateful for your support and for giving us the opportunity to expand and grow.

Stay charged up!

5つ星のうち2の評価

Discontinued tips and a horrible customer service experience

I have used their cables for years and been happy with them. The tips wear out, but that's to be expected.
I was running low on tips, so I ordered a bunch of stuff, mostly spare tips, sometime before Christmas. They contacted me that they had lost a shipment to the trouble in the Red Sea and that it would take some time before they could deliver. I was okay with that. At this point they had already charged me the money for the purchase.
They later officially discontinued the product category from which I had ordered items. I did not get any communication regarding my order, so I presumed they would fulfill outstanding paid orders.
After five months, I contacted them about a status update and was informed that my order could not and would not be fulfilled, notably I could not get the extra tips that I wanted for my existing cables. We negotiated an alternative order which pointedly for me did not include any cables, only tips since the cables are worthless without tips and I already have all the cables that I need. I was given a list of items to confirm, which I did, and then those items plus some cables were shipped, the cost of which I was not refunded. I objected to this and negotiated a return of the cables. I sent the cables after which nothing happened for months. The package has now been returned to me by the courier. At least they did pay for the postage.
TL;
I cannot recommend buying their product.
They discontinue tips for their cables which is like discontinuing toner for a printer: Essentially planned obsolescence. If they just discontinued the cables but kept selling the tips, that would be perfectly fine.
Customer service has been a mixed experience. They handled one RMA case well, but my experience with this order has been nothing short of abysmal.
They shipped me cables I did not want after the tips became unavailable, and now they apparently refuse to take them back.
EDIT in response to Volta's reply:
My customer service case has since been resolved, shortly after I posted this review. I will keep the review as is because that was the experience I had, and if public complaining on Trustpilot is necessary, it's a failure.
My point on discontinuing the tips still stand. The cables have been sold with a set of specs which are still valid today. They are good quality, I have had no cable break or even noticably degrade in quality over the five years I've used them, I can't even tell the newer ones from the older ones, bought years apart. I still use them for the same devices for which I bought them in the first place, as well as other fitting applications. They are still useful, and would continue to be for years and years if I could get the disposable parts. By all means, move with the times, discontinue old cables, but please keep selling the tips. The tips are disposable, they are expected to wear out, and as such should remain available for people who bought the main product on the promise that it would last them a long time.

2024年8月20日
自発的なレビュー
VOLTA CHARGER ロゴ

VOLTA CHARGER からの回答

Hello Christian,

We are so sorry for this unsatisfactory experience. We've been producing the Volta 2.0 and Spark lines of cables since 2017, and with the very dynamic nature of modern charging technologies, these cables are becoming outdated and unable to fast charge most recent devices, therefore failing on our promise to our customers. The update to the recent line of Max cables is a necessity and we understand that this will come with some dissatisfaction to our long-term customers, but we will keep doing our best to provide you with the needed support as we make this transition.

We'll be following up on your case and provide possible options for resolving this.

Thank you!

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