VOLTA CHARGER レビュー 

I order November.
There is no update 2 week after. I chat in website.
No person only bot.
Still no reply followup again after 3 days.
John reply.
Tell me out of stock but will stock again in 2 weeks will sent immediately after.
It is now more than 2 week still no update.
Still not shipping.
Order show unfulfill in website.

This cable are strong and reliable.i got few of them.

I bought from them before a couple of times, there were always hiccups but they were alright in the past.

They have yet to ship my latest order, a month and a half passed since I ordered a few cable tips. Safe to say I will not be getting my order this year, if ever. I wrote to support, took them over a week to reply and they assured me I'll get the package this week, yet the order is still not shipped to this day.

Since I ordered I periodically checked the website, the products appear to all be in stock and they continue to have deals, yet they do not ship out older existing orders.

EDIT: I have seen your reply with the lost to sea. There has been NO reach out from support to me explaining this. To the contrary, I have sent 3 or 4 messages to support, in different weeks, from different emails, even from the website form and I was answered only once, saying that the order will be shipped "next week" (2 months ago).

EDIT #2: I have since been contacted by the owner saying that they are short on the tips I ordered, but he can make it up to me by sending me 2 cables which contain tips instead. I accepted the offer, they got to me in about 2 weeks or so. Moreover, they sent 3 cables each with magnetic tips. The customer support also replied, suddenly very helpful and responsive.

Now this is not the first time that things move incredibly slow. If it was, I would have given them the benefit of the doubt. I can't understand how for almost half a year I haven't been replied to, then after I do a chargeback and I write a negative review I suddenly get contacted.

The quality of the products are really good, if only the support & interactions were half as good as the quality...

While they aren't the cheapest option in Europe - nope, not even close - since they don't offer delivery from EU Warehouse delivery, their products are superb and their costumer support ain't bad either. I once had a problem during placing an order and got it resolved satisfactory. I've also supported their Indiegogo campaign and despite making an error (buying two perks and forgetting about one of them) I got my refund for it promptly, despite missing the IndeieGoGo refund deadline.

Will definately continue to support them in the future.

I have been dealing with Volta from the inception of their first sales of products on indiegogo a few years ago, I can say one thing about this company and its CEO; they astride to insure their customers great support from communication and replacement of faulty equipment. The amount of items i have purchased from Volta over the years has done nothing but given me permanent reassurance that quality of service and product is of a high priority to them. I love their products and look forward to their future projects as huge tech enthusiast and innovation lover. Thanks for the years of consistency Volta and Adedeyo.

I’ve used Volta for a few years now mainly for my iPhone in my car as I was fed replacing my cable every few months. They’re definitely worth it, I do have to change the lighting tip every 6 months or so (mainly as it gets dirty / worn) but replacing those costs nothing compared to having to buy new cable. Their dispatch and delivery is usually really quick and I receive my orders within a week. My latest order which I made on Black Friday is still yet to be dispatched but I contacted Volta today to check and it’s being sent this weekend.
Their customer service is very good, I purchased some right angle cables and one of those wouldn’t work in my car with apple play (usually this happens with normal cables when they’re breaking) - I just needed to send a video of it not working and they sent me a new one. At the time I needed some more cables so I ordered those and they send those out with my replacement so there was no delivery charge.
I also have the Anchor 3-1 charging station, it’s great at charging my apple devices and I’ve just ordered a new one as my partner keeps stealing mine!
All round, a really good company, great customer service and their cables are a good investment!

Rubbish company with very poor customer service. Said they 'contacted" me within 24 hours. Yes they did, an auto reply with no follow up for over another week. But during that time I still received six more of their selling emails. Now I have to send them photos or a video, don't they have photos & videos of their own shoddy products? I can not be bothered "shooting" a video. The blue light on the charger is on but it does NOT work. What difference is a photo or video of that going to make? More stalling tactics, hoping you will just give up & throw their rubbish away. All the while they continue to pour out more spam, trying to encourage us to buy more of their crap products.

Great product and even Fantastic customer service.

Excellent product. I’ve been using Volta Spark 60W one meter cable over the last 5 months and I’m loving it. One cable that charges multiple devices. The cable quality is great and experience has been phenomenal! I love the brand.

Great products, responsive customer support.

Perfect on the go cord. Very versatile and removes all the extra weight of carrying multiple cords. Durable too!

I have ordered several times. The products are always great.
They suffer from logistics issues and growing pains. They always try to do things well, but sometimes it falls short (in the service, not the products).
They are understanding and factual, plus they took feedback and promised it to be considered for improvement of future activities. They want to do well, they just haven’t grown to match their abilities to their ambition, yet.
Just remember, it will be the little things that get in the way of a perfect service.
Such as:
Launching things in the week between different dates for the clock changes between the US and Europe, was a bad choice. It just made their lives more difficult as they failed to be self-consistent in their launch materials. Any other week and their not checking what the actual time differences round the world would be, would never have been noticed, but they chose that week and when their assumptions fell short, they got noticed.
Delays in actual launch. If you bother to give a launch date/time down to the hour, don't then launch 2+hours late. Surely, if you can decide your launch will be at 11am, then you can program your system to start at 11am, not 1:15pm. If you could not be sure of launching to the minute, why give more precision that just a launch date (no time)?
They have probably fixed this now, but back in the pandemic they had serious delays, yet they took payment then said nothing. It took me contacting them and suggesting I would cancel the payment with my card issuer to get them to say anything at all and give an explanation and actual ship date. Just telling me there was a delay and it would be shipped on x date would have made the whole thing much more pleasant, instead of leaving me in the dark with the possibility that they took the money and ran. They didn’t, and I got my items and it all worked out eventually, but much better communication would have removed the issue entirely.
Like I said, it's the little things that will catch you. The products are great and you will get them and enjoy using them, just don't expect a zero-glitch experience before they arrive.

everything went wrong.
first the order was delayed, then despite the shipping method being Evri EU NL is choosen you ship the package from US to Denmark, then when i ask about that i'm told that i should just pay the customs invoice when it arrives then i'll be reimbursed,
you then can only Reimburse half of it because of the amount was higher than on my order so now i've paid 60% more.
i receive the tips, only to find that you shipped 2 wrong tips out of the 4 i ordered.
i'm then told that the replacement tips will be shipped from EU, but no, you decide to ship from the US again, i'm then asking for a full refund for the order and the remaining from the customs invoice, then i'd pay the new customs invoice, which would mean i'd still pay more than the tips costs. i'm told to reject the delivery and that the fulfillment manager has been told that my package should only be processed from the EU. that was on Oct-09.
nov-06 i asked "
It's been almost a month now

Any news on when these will be back in stock in the EU, and the tips will be shipped?
also the Package from the US should be on the way back"

this is the respond
"Hello Kjartan,

Thank you for getting back to me on this. If the package is with customs, you can pay the fees and collect the package so I can reimburse you this payment, please let me know. Our new stocks would have since arrived at the EU warehouse, but we had an unexpected factory delay that disrupted the production process, the consignment is now being expected between November 17 - 20.

Our sincere apologies for this delay. "

my respond to that mail and here is,
your companies handling of this has been a joke. i have no faith that it would be better the next time i'd buy from Volta,

Top quality chargers and cables, I use USB-C magnetic tips and they've worked great for over 3 years. Volta support is great, very trustworthy source.

I have bought tons of chargers from Amazon that have broken after a month (or less) but my Volta chargers have realy stood the test of time and honestly still look, feel and work as if they were brand new a year on. I would highly recommend

Products start out great but quickly degrade. I bought three cables and tips, figuring by spending more I'd get quality. I had an issue with one cable and tip, so I asked for a replacement. They sent the cable only and ghosted me on requests for the tip. I finally gave up as they just ignored my emails. A second tip malfunctioned and they spent a few weeks intermittently responding but finally set it up to send me a new tip. When I go to authorize the "purchase" so it gets sent (cost is zero) the system says it's out of stock and sends me back to the website. Repeated attempts to get help from Volta fall on deaf ears. Quality of parts is not what they claim and customer support is abysmal. I understand a one-off failure, but repeated failures in customer support is unacceptable. I'd recommend you avoid this company and it's sham "lifetime warranty." And By the way, I originally gave them a 4star rating when their products first came. I really wanted them to work. Update--The reply to the above email is incorrect. I have only received what I said. They asked for a video of the malfunction and I sent that. I have received 1 replacement as I indicated. Period. You have never asked for the parts returned and I am happy to do that. I have all email correspondence and attempts I have made to your customer service available for anyone to review. Your attempt to impune that I am trying to take advantage of you is offensive and your claim that you have replaced other than the one item is simply untruthful.

The products are great. Works exactly like you want them to. International shipping takes a while, but I got my items in time to use their 30 days money back policy. Their customer service is excellent. Had to contact them twice, and both time they were more than willing to work with me to solve the issues.

Loved the customer service with this company, and the product. The product is fast charging light weight & flexible. so I’m not worried about it ripping apart or breaking like regular apple iPhone chargers. I would recommend this to anyone, that needs to charge just about anything with usb-c, lighting or micro-usb.

Really reliable company and great products on offer!

I have used volta chargers for 3 years now, and i have to say this is not getting any better. The service response is terrible so don't look at the life time warranty as a plus. Because you will end up being forced to buy another replacement cable elsewhere while waiting for this replacement. We are talking about 2-3 weeks of back and forth emails and finally getting it shipped. The tip is always breaking as the msterial to hold the metal cover and the circuit inside it always falls apart. The cable o ly charges fast if the brick is a good and has good circuit connection. Even the slightest disalignment will affect the whole charging speed. Still waiting for John to reply after 2 weeks 😪

Edit: not sure if Volta response is helping this case, the issue isn't with the replacement. The issue is with the response on email. You said it was confirmed, but I haven't even confirmed my order nor see a confirmation receipt that my order is being sent out. So the replacement hasn't even been placed as said. If there is one, send a confirmation/tracking order through as proof with the date stamp of your said confirmation.