Very pleasant experience from start to finish - installation was booked and completed within a week. The quality of the install was top notch. Jayden did a great, clean job installing our NeoVolt batt... もっと見る
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The install procedure was easy and the electrician knew his stuff. It was clean and well done and I've been watching via the neovolt app and am impressed with what I see so far. Am looking forward to... もっと見る
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Great customer service . The reason that I have decided to write this review is that I could not find any reliable information, will my existing 6.5 kw solar panel system with 5kw inverter be capabl... もっと見る
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I was very pleased with the customer service from the initial contact, explaining how it all works and the expected timeframe to install of battery and the post install follow up. The installation was... もっと見る
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企業情報
当該企業による記述
VoltX Energy is an Australian-owned solar battery storage company serving homeowners across Australia. Our team of CEC-accredited experts helps Australian households achieve energy independence with high-quality, affordable home battery systems — including our flagship VoltX Energy Solar Battery, Neovolt, Pylontech, and more. We handle everything from consultation and system design to professional on-site installation, tailored to homes throughout Australia. Eligible Australian customers can also access government rebates through the Cheaper Home Batteries Program. Whether you're looking to cut power bills, reduce grid reliance, or stay powered through outages — VoltX Energy has a battery solution built for you.
連絡先
4.7
優良
221件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 72％に回答しています
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この企業のTrustpilot 利用方法
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Honest and fast response for a great price
Honest and fast response with all necessary details. Product description was correct and they considered what I needed in terms of my property and electricity usage
2026年8月14日
自発的なレビュー
VoltX Energy からの回答
We’re really pleased to hear our team provided clear, honest information and took the time to understand your property and energy needs, Dushan. It’s great to know you felt the product matched what was discussed. We really appreciate your trust in VoltX Energy!
VoltX Energy からの回答
Thanks heaps for this feedback, Brandon! Cheers
Super service
Super service
Amazing pre/during/post installation communication….. HIGHLY RECOMMEND
2026年8月21日
自発的なレビュー
VoltX Energy からの回答
Thanks heaps for the fantastic feedback, Matt! We’re so glad to hear you had a great experience with our team throughout the whole process, from pre-installation right through to after-sales support. We really appreciate the recommendation!
AVOID VOLTX AT ALL COSTS!! FIRE!!
AVOID VOLTX AT ALL COSTS UNLESS YOU WANT YOUR HOUSE TO BURN DOWN!!! – DO NOT PURCHASE VOLTX PRODUCTS! SUPPORT WILL NOT HELP YOU IN THE EVENT OF A CATASTROPHIC FAILURE OF THEIR UNITS!! HAD THEIR M3000 UNIT GO *BANG* AND START SPEWING OUT GREY SMOKE FROM THE UNIT!! THANK GOD I WAS NEXT TO IT WHEN IT HAPPENED OR MY HOUSE WOULD HAVE LIKELY BURNED DOWN!! AVOID AVOID AVOID!!! (CAN PROVIDE PROOF OF PURCHASES< DO NOT BE FOOLED!!) TRYING TO SAVE ANYONE OUT THERE FROM THE POTENTIAL OF LOSING ABSOLUTELY EVERYTHING TO THEIR MANUFACTURING DEFECT/S AND LACK OF ANY SUPPORT!!!
2026年8月21日
自発的なレビュー
VoltX Energy からの回答
We sincerely apologise for the inconvenience caused by the system malfunction, yep man. We have sent you a PM to assist you further with your concern.
Slow start, great finish.
While there were a few challenges making sure the design was right, once it was sorted out the installation went well and the installation team were very professional. The system has not missed a beat and has been performing better than expected.
2026年4月6日
自発的なレビュー
VoltX Energy からの回答
Thank you for sharing your experience, Neil! We appreciate your patience while the design was being finalised, and we’re glad our installation team was able to deliver a smooth and professional installation once everything was in place. Even better to hear that your system has been performing beyond expectations! We truly appreciate you choosing VoltX Energy.
Cooperative, professional and helpful
Appears to be a professionally sound company with shared work load by each team for the ease and convenience of their clients.
2026年8月20日
自発的なレビュー
VoltX Energy からの回答
We’re pleased to hear that you found VoltX Energy professional and that our team approach made the process easier and more convenient for you, Haque. We work hard to ensure our different teams collaborate effectively so our customers feel supported throughout their experience. We truly appreciate your trust in VoltX Energy!
Smooth installation and great price
2026年8月17日
自発的なレビュー
VoltX Energy からの回答
Thank you for the great feedback, Tayyaba! We’re delighted to hear that the installation was smooth and that you were happy with the value of your VoltX system. We’re always aiming to make the process straightforward while offering great value to our customers. We really appreciate your support!
friendly installation team
2026年7月27日
自発的なレビュー
VoltX Energy からの回答
Thank you for the kind words, Peter! We’re glad our installation team made the experience a friendly and positive one. We’ll be sure to pass your feedback on to the team, they’ll appreciate knowing their approach made a difference. Cheers
VoltX Energy からの回答
Thank you for sharing your experience, Gav! We’re delighted to hear that the installation went smoothly and that your system is performing well. It’s great to know everything is working as expected. We truly appreciate you choosing VoltX Energy and taking the time to leave us a review!
VoltX Energy からの回答
Thank you for the lovely feedback, Amardeep! It’s fantastic to know that our team made you feel supported throughout your experience. We really value being approachable, helpful, and professional for our customers. We appreciate you choosing VoltX Energy!
Very helpful support
2026年8月19日
自発的なレビュー
VoltX Energy からの回答
Thank you for your kind feedback, Manuel! We’re glad to hear that you found our support team helpful. We truly appreciate you choosing VoltX Energy!
VoltX Energy からの回答
Thank you for the great feedback, Vlad! We appreciate you working with us to get all the required details ready, and we are thrilled to hear your installation was seamless. Enjoy your system!
Voltx was easy to deal with
Voltx was easy to deal with and the installation was seamless once you provide all the requirements.
2026年8月19日
自発的なレビュー
VoltX Energy からの回答
Thank you for sharing your experience, Marco. It is great to hear that the installation went smoothly and that the process was easy once the requirements were completed. Cheers!
Voltx Battery
The whole process of acquiring and installing the VoltX battery has been a smooth and hassle-free experience. From the initial enquiry through to the final installation, the team was extremely helpful, professional and easy to deal with.
The system appears to be working exactly as we wanted, efficiently using and storing every watt of energy we produce. The app is also excellent and makes it very easy to monitor and keep track of everything.
It’s still early days, but so far we are extremely happy with the system and are hopeful that it will help us save money in the long run. The price was absolutely fantastic and was definitely a major factor in encouraging us to take advantage of the offer.
Overall, we’re very happy with our decision and would happily recommend VoltX based on our experience so far.
2026年8月6日
自発的なレビュー
VoltX Energy からの回答
Thank you for the wonderful review, Kausik! We're delighted to hear that the installation went smoothly and that the system and app are performing so well for you. Thanks for choosing VoltX Energy and for recommending us to others! Cheers
Excellent service by company and installers
The company was easy to deal with. The home solar battery was just what I was after and at an excellent price. The contract installers they used for the ACT were a great bunch of blokes & nothing was too much trouble for them who took their time to explain everything. Cannot speak highly enough of the installers. A credit to VoltX Energy.
2026年8月12日
自発的なレビュー
VoltX Energy からの回答
Thank you for the great review, Ian! We're delighted to hear that you're happy with your solar battery and that our ACT installers took great care of you. We truly appreciate your support and kind words for VoltX Energy!
nice technician who explained…
nice technician who explained everything in details. Even a very technical issue can explain in a simple easy understanding way, thanks.
2026年8月12日
自発的なレビュー
VoltX Energy からの回答
Thank you so much for the wonderful feedback, Celia! We're glad to hear that our technician was able to explain everything clearly and break down the technical details in an easy-to-understand way. We truly appreciate your support and for choosing VoltX Energy!
Good working system
2026年8月18日
自発的なレビュー
VoltX Energy からの回答
Thank you for the positive review, Joseph! We're glad to hear that your system is working well for you. We appreciate your support and trust in VoltX Energy!
Responsive customer service
Responsive customer service. Workmanship of installed battery has top notch. Clean up after the job been remarkable. Would recommend.
Only thing to point out installer did not go through the battery app, probably I shld have asked for a demo. However I called customer service and they were more than helpful.
I would advise anyone getting this job done ask installer as many questions as possible to familiarise with the app and battery.
2026年8月3日
自発的なレビュー
VoltX Energy からの回答
Thank you for taking the time to share your review, D D! We're glad to hear that you experienced responsive customer service, top-notch workmanship, and a clean job site. We also appreciate your constructive feedback regarding the app demo. While our customer service team was happy to help guide you through it over the phone, we'll certainly share your note with our installation team to ensure app walk-throughs are offered consistently. Thank you for recommending VoltX Energy!Cheers
Great to deal with Installation…
Great to deal with Installation professionally done highly recommend
2026年7月29日
自発的なレビュー
VoltX Energy からの回答
Thank you for the great feedback, Ian! We're thrilled to know you're happy with the installation and our service. Thanks for recommending VoltX Energy! Cheers
I had my 40 kW solar battery and 12 kW…
I had my 40 kW solar battery and 12 kW inverter installed on 10 August 2026. The technicians were very professional throughout the installation. They did a fantastic job, kept the area clean and tidy, and took the time to explain how the system works, how to use the app, and what I should look out for. I’m very happy with the service and the quality of the installation. Fantastic job, guys!
2026年8月10日
自発的なレビュー
VoltX Energy からの回答
We’re thrilled to hear you’re happy with your 40 kW battery and 12 kW inverter installation, Surender. It’s great to know our technicians kept everything clean, took the time to explain the system and app, and made sure you felt confident using your new setup. We’ll be sure to pass your kind words on to the team! Thank you for choosing VoltX Energy!
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