Very pleasant experience from start to finish - installation was booked and completed within a week. The quality of the install was top notch. Jayden did a great, clean job installing our NeoVolt batt... ãã£ãšèŠã
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The install procedure was easy and the electrician knew his stuff. It was clean and well done and I've been watching via the neovolt app and am impressed with what I see so far. Am looking forward to... ãã£ãšèŠã
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Great customer service . The reason that I have decided to write this review is that I could not find any reliable information, will my existing 6.5 kw solar panel system with 5kw inverter be capabl... ãã£ãšèŠã
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I was very pleased with the customer service from the initial contact, explaining how it all works and the expected timeframe to install of battery and the post install follow up. The installation was... ãã£ãšèŠã
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VoltX Energy is an Australian-owned solar battery storage company serving homeowners across Australia. Our team of CEC-accredited experts helps Australian households achieve energy independence with high-quality, affordable home battery systems â including our flagship VoltX Energy Solar Battery, Neovolt, Pylontech, and more. We handle everything from consultation and system design to professional on-site installation, tailored to homes throughout Australia. Eligible Australian customers can also access government rebates through the Cheaper Home Batteries Program. Whether you're looking to cut power bills, reduce grid reliance, or stay powered through outages â VoltX Energy has a battery solution built for you.
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- +61 1300 689 572
- support@voltxenergy.com.au
- voltxenergy.com.au
4.7
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installer was very professional.allâŠ
installer was very professional.all went smooth for a long run of cable
2026幎8æ17æ¥
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VoltX Energy ããã®åç
Weâre glad to hear the installation went smoothly, especially with the long cable run, Mark. Weâll be sure to pass your kind words on to our professional installation team!
Top 5 28.8 kwh Battery is saving and running smoothly
I am wondering to known about your compary to advertisng of solar battery and should be have a multi languages for some person who doesn't known English as me. Fortunate, I was to have your compary's staff. They are help me and explain abut solar battery to me knwn that, I really like your compary's staff are doing well. Hopely, your compary doing better for futur.
2026幎8æ4æ¥
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VoltX Energy ããã®åç
Thank you so much for your kind and thoughtful feedback, Chi Vi! Weâre really glad our team was able to assist you, explain the battery system clearly, and make the process easier for you. We truly appreciate your suggestion about providing information in multiple languages and will pass this feedback on to our team. Weâre always looking for ways to improve and provide a better experience for all our customers. Cheers
Efficient & professional
2026幎8æ17æ¥
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VoltX Energy ããã®åç
Thanks for the feedback, Andrew! We really appreciate your support! Cheers
Good experience and helpful staff andâŠ
Good experience and helpful staff and friendly service
2026幎7æ9æ¥
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VoltX Energy ããã®åç
Thank you for the lovely feedback, Arie-jan! We really appreciate you choosing VoltX Energy!
Voltx solar battery installation
I'm happy with the battery i had installed by Voltx. The installation was easy to organise and the crew were professional. The system instructions are easy to understand. The battery and my pre installed solar have been connected with out any issues. Customer service did follow up with me to insure I understood how the battery worked. I'm Just waiting for the power outage backup system to be installed. I'm assured it won't be very long.
2026幎8æ7æ¥
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VoltX Energy ããã®åç
Weâre thrilled to hear youâre happy with your VoltX battery and that the installation, connection to your existing solar, and follow-up support have all gone smoothly, Trush. Weâre also glad the instructions have been easy to understand! We appreciate your patience while the backup system is being completed and hope to have that sorted for you soon. Thanks for choosing VoltX Energy!
28 kWh Neovolt Battery
I ordered the 28 kWh Neovolt Battery AC coupled. The system is a budget one but very good value and has a decent app. It was installed within 2 to 3 weeks of ordering. The customer service was fine, but responses to my questions over email were a bit slow. They installed the batteries on a Monday and told me that they would be back to connect the system later in the week but did not advise when. I Emailed them to find out when they would be back but got no response until they rang on Saturday to say they would be there later that day. They also offered a $50 discount if they left the boxes and rubbish behind. They packed the rubbish up neatly, but there was a significant amount of rubbish that I will need to get over several weeks.
2026幎8æ8æ¥
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VoltX Energy ããã®åç
Thank you for taking the time to share such detailed feedback, Paul! Weâre glad youâre happy with your 28 kWh Neovolt system, its value and app, and that the installation was completed within a few weeks. We also appreciate your honest feedback about the communication delays and leftover packaging. Weâll pass this on to the relevant teams as we continue working to improve the overall customer experience. Cheers
Very happy with voltx battery andâŠ
Very happy with voltx battery and installers were easy to communicate with
2026幎8æ5æ¥
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VoltX Energy ããã®åç
Thank you for the great feedback, Dom! Weâre so glad youâre happy with your VoltX battery and had such a positive experience with our installation team. We really appreciate your support! Cheers
I signed with this liars back in JuneâŠ
I signed with this liars back in June and waited till today 14 August to be installed 28 KW battery as scheduled, no one called to tell me when they will do that and after my call many times to their CS I was told they will be here within hour. Then after 1 and 1/2 hour waiting I got call that they are not coming. I canceled my purchase and asked for refund as I did not want to reschedule with these liars. I would not recommend you to avoid this company.
2026幎8æ14æ¥
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VoltX Energy ããã®åç
We sincerely apologise for the experience youâve had and understand how frustrating it must have been to wait for your scheduled installation without receiving clear communication, only to be informed at the last minute that the installation would not proceed, Bogoja.
Weâre sorry that our communication and service did not meet your expectations. Weâd like the opportunity to look into what happened with your order and refund request. Please send us a PM with your details so we can escalate this to the relevant team and assist you further.
Quick turn around and performs asâŠ
Quick turn around and performs as promised.
2026幎8æ10æ¥
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VoltX Energy ããã®åç
Thatâs what we love to hear, BTK! Weâre glad your VoltX battery is performing as promised and that you had a quick turnaround. Thanks for choosing VoltX Energy!
Friendly staff
Friendly staff. Super helpful to progress with quote and Angel was very patient with me trying to find a suitable place for the battery installation to comply with regulations. Installation team were extremely efficient, friendly and tidy. Great experience all round.
2026幎8æ7æ¥
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VoltX Energy ããã®åç
Weâre so glad Angel and the team could make the process easy for you, especially when finding the right battery location, Sam. Weâll be sure to pass on your kind words to the installation team too! Cheers
Quick response to inquires
Quick response to inquires. On time and professional installation.
2026幎8æ7æ¥
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VoltX Energy ããã®åç
Thank you for the great feedback, T Lee! Weâre glad to hear you had a quick and positive experience with our team, and that the installation was completed on time and professionally. We really appreciate your support!
VoltX.. BestX
Communication with the company after making contact was first class, then installation by 2 of the most personable and knowledgeable people you could hope for doing the install then post install contact toale sure we were happy with everything? We said yes the whole process was terrific and now we're saving money
2026幎8æ12æ¥
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VoltX Energy ããã®åç
Weâre thrilled the whole experience was terrific, from communication and installation to the follow-up support, John. Even better that youâre now saving money! Thank you for choosing VoltX and for the wonderful review! Cheers
Easy to deal with
Easy to deal with, gave what i wanted
Took a couple of months before they had installers in my area to do the install.
2026幎8æ6æ¥
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VoltX Energy ããã®åç
Weâre glad to hear we were able to provide you with what you wanted and that you found us easy to deal with. We also appreciate your patience while we arranged an installer in your area, Peter. Thanks for choosing VoltX Energy!
Verify every performance and backup claim in writing before signing with this company.
Neovolt/Bytewatt system installed 31 July 2026. Multiple problems:
- Charge rate drops sharply below 20°C â never disclosed before purchase.
- Contracted backup power only works on half the system (one of two inverter stacks). VoltX has refused to even acknowledge this is an error.
- Will not acknowledge any kind of fault whatsoever
- extremely difficult to communicate with.
2026幎7æ31æ¥
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VoltX Energy ããã®åç
Weâre sorry to hear about your experience and apologise for the concerns youâve raised regarding the systemâs performance, backup functionality, and communication, Harrison. We understand how frustrating it is when you feel your concerns have not been properly acknowledged or addressed.
We have sent you a message directly so we can obtain the relevant details and are actively working to look into and resolve the issues youâve raised with the appropriate team. We take these concerns seriously and want to make sure your case is properly investigated.
We apologise again for the frustration caused and appreciate you giving us the opportunity to look into this further.
Iâm very happy with VoltX team
Iâm very happy with my experience with VoltX Energy. From the sales team and customer service through to the installation, everything was handled professionally and smoothly. The installation team was friendly, knowledgeable, and did a great job. Communication was excellent throughout, and the whole process was easy and stress-free. Highly recommended!
2026幎7æ31æ¥
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VoltX Energy ããã®åç
Thank you for the amazing feedback and for choosing VoltX Energy, Babak! Weâre thrilled to hear everything went smoothly from start to finish.
Efficient and professional service
I received a proposal from Voltx Energy for a 30kWh home battery on 3rd August and they completed the installation on 5th August. They were efficient and professional throughout and the price was good. I am very happy with the end product.
2026幎8æ5æ¥
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VoltX Energy ããã®åç
Thank you for choosing VoltX Energy and for sharing your experience, Brian!
We are thrilled to hear how quickly everything came together, going from proposal on August 3rd to completed installation on August 5th. It is great to know that our team provided an efficient and professional experience throughout, and that you are happy with both the pricing and your new 30kWh battery system. Have a great day!
Voltx 30kw battery with 10kw inverter
Only be 1 week but the battery is performing outstanding.. I opted for the larger 10kw inverter with the 2025 30kw battery, install was quick and efficient the installers did a very neat job..
Time will tell about the system performance but as for the install no issues
2026幎8æ5æ¥
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VoltX Energy ããã®åç
We are glad to hear that your setup is performing outstandingly after its first week, Mick. It is great to know that the quick, efficient, and neat work of our installation team made the process seamless for you. We appreciate your trust in VoltX Energy and hope your system continues to deliver great results for years to come! Cheers
Solar Battery appraisal for dummies
l could not complain about the service that l recieved from the installation guys, it was performed by competent people, friendly and were more than helpful answering my questions about their product. I had very little idea of how everything worked and they took me right through everything that l needed to know. I am very happy with the system and would recommend it to anyone who asks.
2026幎8æ10æ¥
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VoltX Energy ããã®åç
Thank you so much for taking the time to share your review, Kel! We are so glad to hear that our installation crew made the process easy and took the time to answer all your questions. Helping our customers feel completely confident and informed about how their new system works is always our goal. Thank you for choosing VoltX Energy and for your support!
I used voltx for my battery very happyâŠ
I used voltx for my battery very happy with the whole experience. Customer service was great installers were fantastic very professional and informative. Highly recommend voltx July 2026
2026幎7æ16æ¥
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VoltX Energy ããã®åç
Thank you for choosing VoltX Energy, Jilda. Hearing that our customer service team made a positive impression and that our installers were professional and informative means a lot to us. Enjoy your battery system!
Good services
Good services - nice n slim battery - App easy to use n monitor.
2026幎8æ6æ¥
èªçºçãªã¬ãã¥ãŒ
VoltX Energy ããã®åç
Thank you so much for taking the time to share your review, Anton!
We are so glad to hear that you are enjoying the sleek design of the battery, the easy monitoring through the app, and our overall service. Helping you track and manage your energy seamlessly is what we aim for. Have a wonderful day!
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