Volusion レビュー 

Jeff was patient with me and gave me great advice for the issue I was dealing with. His answer worked perfectly and I am a happy customer.

I had a great experience working with Jeff & Brian. They were very helpful, knowledgeable, and patient while assisting me with my IT issue. They explained everything clearly and made the process easy and stress-free. I really appreciate their excellent customer service and would definitely recommend them!

Your TechSupport Department is OUTSTANDING! Huge fans of Brian and Jeff.

Been with Volusion for nearly 20 years. They have some functionality that I love. For example, I can set customers up at different pricing levels, and I'm not sure other platforms offer that.

I know Im in the minority on this one, but I hated when Volusion went away from the bandwidth pricing as I built my store over the years with that in mind. Now they take a cut out of every transaction, just like all the others I suppose. But it did set them apart and was a key factor in why I moved to Volusion in 2008.

Not sure I would choose Volusion today, but at least they don't force me into add-ons and upgrades like Shopify does. I have my annual fee and a tiny monthly charge of $2 for something I don't even know what it is. But that's about it.

I don't think the SEO is up to the latest standards as my site has fallen in the rankings over the years. And they really don't have much of a mobile offering. And the couponing abilities are VERY basic.

Bottom line, you could probably do worse, but it is a decent solution for my needs.

PS I complained about a lacking feature over this past weekend. And this morning (only 4 days later), I found that they actually added my suggestion to the platform. This happened about 12 years ago as well with a suggestion I made. Really solid experience this week. Good job Volusion.

I have been a Volusion customer for years. Support is non-existent. The platform is old and terrible for SEO.

I am desperately trying to migrate the store to another platform.

Don't waste your time or money like I did on a sub-par platform

We have been using Volusion for 15 years now. The product continues to improve and gives our customers a great experience with expanded payment methods. The support is what really keeps us as a loyal customer. When you call them during normal business hours, you talk to a technical person in Austin, Texas and not a call center. The level of support and timely resolution is impressive to say the least. I would highly recommend them to any small business.

We have had 2 stores with Volusion since 2006, we love the ease of using the back end, with some of the best customer service & technical support around. Problems are solved quickly & efficiently.

Working with the Volusion team is always a very positive experience and any issues are typically resolved right away with little or no downtime. Ther attitude is alway very positive and they are very knowledgeable and always gets to the root cause of any issues.

Support get a zero. The software get a one. SEO zero. Nothing but constant problems with Google Search console.

Volusion should just go away and make the world better!

Honestly, we need to do a better job of making it clear just how bad Volusion is. The company I work for uses it, and it is just poor! The support team are slow and rude, and the interface is clunky and makes it difficult to do even the simple tasks!

I wish there was something less than 1 star to choose, that's more than they deserve. What used to be a great company with actual people that you could talk to on the phone and get issues resolved is now nothing but a complete joke. You cannot get anyone on the phone, chat support is worthless, I don't think anyone there (if there is a "there) knows anything about websites. Please DO NOT waste your time doing business with this company.

I have tried reaching out to support for months now and the only response you ever get is either "we have tried to replicate this issue and couldnt" or "we will get back to you in 1 - 2 business days" both are lies. I have been waiting 6 weeks for the last 1-2 business day reply. I would 1000000% recommend ANY other website provider as you will be completely left alone and hung out to dry with volusion. Could not be a worse website provider honestly.

Too many bugs. Software issues. Down time was in days not minutes. Support teams couldn’t fix anything so I cancelled and switched to another company

I have never come across a company that is so suspicious of fraud.
I invested a lot of money in the company, and now they won't let me withdraw...

They send automatic requests, with amounts that exceed the balance limit, so that you put more money on the platform... making you always have to put more money in and never be able to withdraw... they charged me absurd fines when I delayed automatic requests that appeared on the platform.
And even so, they never let me make withdrawals... I have 53k stuck inside the platform, and now they have blocked my account, claiming that they will only unblock it if I make another deposit on the platform of 16K...
They have affected my livelihood, my mental health and my finances. If anyone feels the same way, leave a review so that we can stop them from operating. They are the biggest scammers.

Honestly I’ve never come across such a sketchy company like Digital Volusion. I was told I’d be making commissions but found out that they bleed you dry from all your investment and there customer support provide no assistance whatsoever. They have affected my livelihood, my mental health and my finance. If anyone feels the same way please leave a review so we can stop them from operating. They are the biggest scammers.

The worst “company” to ever exist. I’m so lucky I left them and went to Shopify. They are actual crooks.
I nearly lost my business because of them. Stay FAR away. Shopify is the only way to go.

MyVolusion has zero customer support. They cancel your website often and give you no option to login or call. Their service is pathetic...but it's cheap. I hate this company.

I have been a Volusion customer for over a decade--this is how much they value my business--they have locked me out of my own account. I pay them monthly and without issue. Every single time I have to do a password reset, their prompts and system/process does not work and I have to ask for customer support. Usually they provide it...slowly. Now they are refusing to respond to me at all. I cannot conduct business and handle customer requests. I contacted them numerous times this past week...and no help whatsoever.

What was once the market leader has declined to become the worst ecommerce provider on the market.
Volusion has gone stale. They've not evolved with the market, and their system is now outdated and clunky.
The rot has been setting in from the top, because whoever is in charge simply doesn't care.
Honestly, just sell up, close the thing down, or make some real investments to improve. Make a decision and then do it, because as things currently stand, Volusion is rotting away.

Company charges way too much and has way too many issues. Had them for years and finally got out. Shipping costs stopped functioning properly for customers and like I have read before payment charges just didn't seem to go through and had a ton of complaints from customers.

Switched providers as I just had to and was charged the whole time I was switching. Poor customer service and just seems to be a company holding on and not being innovative.