Volusion レビュー 

Their staff of experts have been very helpful during my first four calls to them and I'm sure there will be many more.

I have got to say, I have personally used Shopify, Magento and now Volusion. I used them in two website builds, taking advantage of an offer of 99.00 for a premium service. Sounded too good to be true. Many items were not disclosed, or buried in droves of text. They dont seem to care about the product they publish. They only seem to want the reoccurring revenue, and the ancillary charge items. I have been on hold now for more than 23 minutes and counting. I was treated like I paid $99 dollars... not as if I purchased the premium 1,800 package. unless they are treated this poorly as well. Shopify customer support is far superior. I care about my business, and what my customers think, and my presentation online. Now I remember why early on, after doing my research why I didn't pick Volusion in the first place. Got sucked in, by price... Sometimes you get what you pay for. Be careful, do your research. Or you will pay for it, as I am doing right now. I finally decided to stand up for myself. I AM THE CUSTOMER. ITS MY CREDIT CARD, YOU CANT CHARGE IT FOR POOR SERVICE OR POOR PRODUCT EXPIERIANCE.

I have used Volusion for many websites dealing with eCommerce and corporate information. While there is a learning curve and it's more difficult to use than a website creator like "Wix", once you get the hang of it, you can really build a website that suits your every need. If you get stuck or are not sure how to do something, their team is always available and ready to help. Most issues the support team helps out for free. If you want a complete re-design of the website, their design team is amazing and pay attention to detail. The SSL certificate included with your plan makes your website secure and trusted and their built-in SEO tools can really make or break your business.

Volusion is a great oportunity to find your inner entepernuer. I Highly recommend it.

Volusion is the BEST in the industry for me! They offer a professional looking web hosting site, an easy to use software program and they offer 24/7 for any and all questions and support which has helped me to learn more about making my site the best for me! I love them!

The support specialists at Volusion are great. They are always very helpful and provide great customer support and service.

After 20 years of having our website on an antiquated platform we finally decided to bite the bullet and make the switch. We asked another webmaster who we should use and he recommended Volusion.

Even though we dreaded going through the same birthing pains that we we through 20 years ago we were pleasantly surprised and the professionalism and the excellent service the wonderful people have provided to us. We couldn't be happier with Volusion.

Volusion has the best tech support I have ever experienced. This is not my first go round with web platforms. The platform itself is a little outdated and their design/coding team is rather slow making updates to stay even with what google wants and needs. All in all I would not hesitate to recommend Volusion as the pro's outweigh the con's.

A friend of mine tasked me with opening a webstore for him, and he had already bought in to Volusion, but the people he expected to get it up and running couldn't. I took a look what was happening, and thought I could do it although I had no knowledge of how.

Shoot, I couldn't even get into the admin section of the site, and had to call Volusion for help. This is when the helpful operator/experts convinced me I could get this project done with their help.

It did not matter what was needed! Volusion Help (phone/chat) is always there to discuss ways to make our vision of a webstore a reality, even changes to the main theme if needed.

Great group of folks. Thank You All.

Mark

I have implemented Volusion for a number of different applications. Excellent platform and support.

We have to have our related blog hosted by another site. It would be WONDERFUL if we could just have it on Volusion. Perhaps you could consider adding blog hosting to your list of options(?) I know we would appreciate it.

Experience was five star! After selecting a new Theme to re-skin our web site, project leader was assigned to project with a team of individuals helping answer question and lead in getting specific tasks accomplished. Team members were very accommodating and helpful in site going live. We are still in the process of improving site to accommodate a wholesale side. Very pleased in working with Volusion folks. Thanks

We are an experienced E-Commerce company. Coming from a custom built solution to a hosted platform had many challanges associated. Volusion transition has been both good and bad. I’ll start with the good:
1- Awesome support hours: 24/7/365 via live chat and at least 12 hours a day of phone support. All located in Austin, TX. 4 out of 5 are knowledgeable which is good. Odds are I call back and get an answer! Their strongest selling point IMO.
2- Fair cost. Top tier package is reasonably priced. No contract based on revenue. Bandwidth plays a role in fees over 30GB a month for top tier plans.
3- Reliable. A few system slowdowns in a year but Volsuion is reponsive and fixed within a few minutes.
4- Volusion experts- 3rd party web developers are good for this platform. MAK Digital does a great job. Optimum7 is good too.

The bad:
1- If you have an existing ecommerce site and wish to use 301 redirects, make sure you do not have any special characters as a standard part of your old web site’s URL. Ours had a ? On each page. Ie- yoursite.u/product=?301320. Volusion cannot redirect anything with a ? Because of this we lost our entire natural rankings on the internet.
2- Certain features on the front end cannot be modified and can be a deterrent for shoppers on your site like: Quantity discount display: when adding to cart, a popup window shows the non-discounted price. In the shopping cart, the quantity proce shows up as 2 line items. 1 for full list price and a seperate one below showing the quantity discount. Can’t it simply show as 1 line item?

horrible, very unhappy with this service

Volusion has been extremely user friendly. If I have any issues or questions their employees and customer service is quick to respond and super helpful.

The service is always up and running and there is great customer support to help if needed.

Many options within the store setup from payments to social media so the range of functions is impressive

I have had to use the help centre extensively over the past week which means middle of the night for the support team in Texas. Will, Brandon and Rain have been so helpful and patient, resolving virtually all of my problems. Thanks

I change my website from WIX to Volusion in September 2018 and have had outstanding technical support no matter which plan you have. Personal, Plus35, Professional or Business plan. Waiting time is minimal and you always have the option for a call back. So far the longest wait I have had has been about 20 minutes day or night. Support personnel go out of there way to correct your issue and will stay on the phone with you till it gets corrected to your sanctification. Keep up the outstanding work.