Vosali レビュー 

great customer service until stone fell out of setting
now having no luck with customer services

be wary as after sales is dreadful !!!
pay more for better service

I received my order and it was nothing like what I expected. It was a pretty ring, but really not the quality I wanted. I got authorization to get my ring refunded.
I proceeded to paying to have it shipped back, but refused to pay almost 200$ for tracking, but I did pay 60$ for registered mail. In the box I added the original receipt with the original order number.

Now I am told they will not refund my purchase because They did not get a tracking number.
It is a matter of opening the returns logging it towards the order number that was included.

Very disappointed because in total this ring with the trackings cost between 400-500$ CDN

very dissapointed and will NEVER refer them to anybody

Absolutely outstanding customer service!! I have had my ring for nearly a year and noticed some tarnish. I contacted Vosali with a photo and was immediately offered a replacement! Good quick responses to emails. My new ring has now arrived. Wouldn’t hesitate to recommend or use again.

Excellent service from Vosali especially their customer service representative Divine who helped me get the right beautiful ring & correct size. Thank you for all your help much appreciated 💚💚

I'm not into overpriced diamonds so chose moissanite for my engagement ring. Found a ring that was exactly the design I wanted, instructed fiance to purchase.

I made sure it was returnable in case the quality was poor. Although the site says "free returns" you can only exchange for another ring. That's very misleading!

We need to return because one of the side stones was completely lopsided. The ring was also slightly too big.

They now want us to spend £40 to send it to Australia?? It was posted from Sheffield in the UK where we are. This makes zero sense and is also VERY expensive.

You've been warned!!!

The shipping info was a little confusing at first, but that was my fault. The shipping info was right there in my email, tracking my order. Vosali is a great and reputable company to work with. My kids ordered a 2 ct moissanite ring for me for my birthday! It’s absolutely beautiful! I can’t quit looking at it, it’s so sparkly and radiant, I love it! I can’t wait to order another ring! P.S. I don’t leave the house without my gorgeous ring. Thank you!!!

I return a ring to you folk I believe in January. I have the number which was give to me for returning it priority mail. I know that you received the ring back but never received a refund. I did everything right. I will never buy another ring from you as you are not reliable.

1st and foremost, this company is outstanding and understanding. My package was tampered with, and all I received was a gift bag inside a broken box. I notified a rep at Volasi, and in 10 business days, I received a replacement. People, when I put this ring next to my Tiffany 1.08ct VVS1 D, Omg, it sparkled just as bright, and you can not differentiate this stone unless you take it to a gemologist I have to say, It is the st round cut solitaire, and it looks beautiful with my 40-year-old Tiffany pave diamond wedding band. Stunning! Gorgeous. Thank you, Volasi❣️🤗❤️

OMG what a beautiful ring! The quality is stunning and the service was exceptional. Thank you...seriously, wow. I already need an upgrade!

The silver has worn off the shank of the ring. I have only worn it for a few days. Not happy about this

This a very pretty ring!! More than I expected. Love it!!

I had a great experience, prompt customer service when I had a question. The ring is beautiful, it sparkles like crazy, it's totally white, I love the band and would totally buy this again. I was skeptical but could not be more happy.

If there is a hiccup with the order the Customer Service is prompt, pleasant and very helpful. The moissanite stones are very beautiful and indistinguishable from diamonds even under test - and yes I had mine tested and am very happy.

I ordered incorrect size, contacted customer services via email and received a quick response explaining how to return and to sort out exchange.
Excellent customer service and ring is gorgeous. Would highly recommend

Love…love… my 2c Eterna Farfalla round cut moissanite! The sparkle is amazing, and it looks like a real diamond. I wish they had wedding bands to go with this beautiful ring. Why pay thousands of dollars for a diamond ring. Nobody can tell if it’s a real diamond - looks so real! I’ll be buying more rings from this amazing company!

I love my ring it’s stunning and Divina from customer service was wonderful, I had so many questions and she went above and beyond to answer each one of them.

Great delivery and a great service and up to date tracking information

I mistakenly ordered 2 of the same ring, different sizes and Divine from customer service went above and beyond to help me return one and get credit. The sparkle of the stone is amazing.

I found this company great in that they respond promptly to what the customer days and needs and does their best to give satisfactory excellent service. Their product is beautifully presented,well wrapped and certainly worth what is being charged. Possibly the best company I have dealt with online,as some are a nightmare! Well done. Thanks so much for your help.

My order of the Vosali Moissanite ring was delivered quickly and on receipt I was delighted with it - and still am. It sparkles better than any diamond i have seen and looks great on my hand. I do so love it. Hate taking it off when i have to put my hands into water but want to take great care of it. Just love it and so glad i bought it.