Voyageluggage レビュー 

I'd like to point out that addressing my issue was prompt, professional, and courteous. Much appreciated.

Swift and efficient customer service with friendly attitude.

I had a great experience overall. I reached out via chat because I was a bit concerned about the delivery timing, and Peter was incredibly helpful and proactive. He offered immediate solutions and made sure my order arrived on time.

Really appreciated the level of service — I’ll definitely be purchasing again and would absolutely recommend.

My piece of luggage is perfect - great piece, excellent price, packed perfectly! When it did not arrive as scheduled I was given perfect customer service. Would highly recommend this company!

The best service! Highly recommend visiting this business

Great products, pricing, and great customer service. I ordered the wrong color by mistake and Peter was a big help in getting my return label and quickly processing the exchange. He also kept me updated along the way as items were received and shipped.

The carry-on that I received was exactly the carry-on that I had ordered. But I had to return it because, after I received it, I found that it was smaller than I had imagined it would be. As a result, I returned the item. Although the carry-on did not work out for me, my experience with Voyage in returning the carryon was excellent. Very professional and very effective communicating. I would definitely do business with Voyage again.

Peter was super helpful throughout the ordering and delivery process!

Peter was very helpful and communicative with my order and concerns. My daughter loves her new luggage! Thank you

The minute I ordered from Voyage, they emailed me to find out if I was satisfied. Everything arrived on time and is so perfect. The customer service was impeccable.

Spectacular experience with Voyageluggage. The product was extremely high quality and very competitively priced. Shipping was extremely quick. But what was truly outstanding was the customer service. Peter was extremely responsive and kind. He kept me updated about my order at every step and was genuinely focused on making my shopping experience easy and pleasant.

Peter helped with a return for an item that didn’t work out for me. He personally tracked the return getting shipped and follow up is to issue the refund the minute it arrived. Very professional and accommodating, like old school customer service where you know there is a real person with thoughts and understanding on the other end.

I am so happy to trade with a company outside of an impersonal megastore. And when I mistakenly ordered the wrong bag, customer service—Peter—couldn’t have been more cordial or helpful. I wish I could have him over for dinner; he made the experience of exchanging my purchase easy and downright pleasant. Thanks so much, Peter! A+++

Best customer service. Peter was kind and helpful. I loved the quality of the small roller bag but had to return it because it was heavier than my needs.

they say free returns but it's actually free return with credit applied to a new item. if you want a refund, you have to pay return postage - i felt a bit deceived.

The Delsey Paris luggage, color Angora, is finely crafted and aesthetically pleasing. I however, only returned this piece because of slight nuances. When I received this order, it was only then that I became aware that that there are two different versions to the Delsey Paris luggage collection. I returned this piece because I was expecting it to match the small carryon which I currently own but it didn’t; there were subtle differences…I was expecting it to come with white wheels but instead the wheels were black. I was expecting it to have the brake system but it didn’t and also my carryon came with a hanger inside but this version did not; and so for those aforementioned reasons, I returned it and was lucky to purchase the last one of what I really wanted from a different website. I wanted my pieces to match and now I am a happy, confident traveler. I will not conclude without making mention of Peter in customer support; he helped facilitate the return and it all went smoothly and expeditiously. He was polite and knowledgeable. Thank you, Peter.

Peter was very helpful. He reached out when one of my items was out of stock in the color I ordered. He offered a refund or a replacement in a different color. He kept me up to date on shipping information.

Unfortunately I had to return the luggage I purchased. Peter navigated me through the return process and did a wonderful job! I will definitely continue to be a Voyage customer because of the professionalism and kindness that Peter exhibited.

The customer service agent, Peter Morot, was extremely helpful in dealing with my query regarding the dispatch of my items. I was concerned about whether the items would arrive in time for my trip and he resolved the issue very quickly by having them dispatched almost immediately. They arrived safely and on time! Thanks, Peter