Really trustworthy company. Honest and genuine tips when it comes to choosing matcha. They are fast to deliver and you can ask them anything. There matcha is top quality and fixes all the right paperw... もっと見る
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レビュアーのコメントを見てみましょう
Jin has been incredibly helpful throughout my search for the best-tasting matcha at the right price point for my customers. He was very thorough and took the time to explain the differences between... もっと見る
Wakokoro Tea always answers to our inquiries and goes out of their way to accommodate, educate us and recommend products objectively in whatever we need!! All their products are high quality and ship... もっと見る
Update: JJ Market was correct — my mistake for not checking my spam folder. However, I think better shipping options like EMS or DHL should be included as an option during the buying process. I... もっと見る
企業が回答しました
企業情報
当該企業による記述
Wakokoro Tea is a Japan-based tea company specializing in premium Japanese matcha and traditional Japanese teas. We source our teas directly from trusted producers across Japan, including renowned tea-growing regions such as Uji, Yame, Shizuoka, and Kagoshima. Our selection ranges from ceremonial-grade matcha to everyday matcha, as well as a variety of traditional Japanese teas. We serve customers worldwide, offering both retail and wholesale options, including bulk orders, OEM manufacturing, and private-label solutions for cafés, retailers, and tea brands. At Wakokoro Tea, our mission is to make authentic Japanese tea accessible to people around the world while maintaining a strong commitment to quality, transparency, and customer satisfaction. Discover authentic Japanese tea at **wakokoro-tea.com**.
連絡先
4.8
優良
56件のレビュー
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Perfect
For me, this is a wonderful way to buy very good matcha directly from Japan. The selection is large and shipping is super fast! The customer service is also very friendly and answers to questions are immediate. I've ordered several times already and this won't be the last. Thank you!
2025年11月17日
自発的なレビュー
Wakokoro Tea からの回答
Thank you for your feedback! We look forward to serving you again!
Super
Super. Dostałem moją ulubioną matcha w 5. dniu od zamówienia. Dobre opakowanie, rewelacyjna obsługa.
2025年11月17日
自発的なレビュー
Wakokoro Tea からの回答
Thank you for your feedback! We look forward to serving you again!
Great and Authentic Products!
Really great and authentic products with affordable prices. And most importantly how helpful and nice everyone is, and get out of their way to make sure you have the best experience! I can’t imagine myself now ordering matcha from anywhere else but JJ market
2025年3月1日
自発的なレビュー
Wakokoro Tea からの回答
Thank you for your feedback! We look forward to serving you again!
Wakokoro Tea からの回答
I’m truly sorry for the delay in getting back to you.
We experienced an unexpected global surge in demand for matcha, which made it challenging to secure a steady supply. In order to provide accurate shipping information, we contacted the factory directly before responding — and I’m afraid that’s what caused the delay in communication.
I understand how frustrating it must have been not to receive timely updates, and I sincerely apologize for the inconvenience. We’re taking steps to improve our communication and supply management to ensure a smoother experience moving forward.
Thank you very much for your patience and understanding.
Warm regards,
Jin
love it
Great!! Arrived in 2-3 weeks to the Netherlands. Amazing quality matcha for an affordable price! Great range of brands too.
2024年11月8日
Wakokoro Tea からの回答
Thank you for your feedback! We look forward to serving you again!
It was great shipping and communication
2023年10月15日
Wakokoro Tea からの回答
Thank you for your feedback! We look forward to serving you again!
Wakokoro Tea からの回答
Thank you for your feedback! We look forward to serving you again!
it’s been more then one month and i…
it’s been more then one month and i still didn’t receive my order
2024年9月19日
Wakokoro Tea からの回答
Hi Reem,
I'm sorry for the delay. We've checked your tracking number and it says the delivery was attempted 2 weeks ago but no authorised recipient was available.
Can you please contact Emirates Post using the tracking number RN061531696JP to arrange a redelivery?
Thanks.
https://trackings.post.japanpost.jp/services/srv/search/direct?reqCodeNo1=RN061531696JP&searchKind=S002&locale=en
https://www.emiratespost.ae/all-services/track-a-package/step-two?q=RN061531696JP
the shipping tracking was just…
the shipping tracking was just incorrect, and made me worry my order wasn’t coming. but matcha arrived and is great. thank you!!
2024年9月19日
Wakokoro Tea からの回答
Thank you for your feedback!
Sorry for the incorrect tracking. We use an economy delivery service to keep delivery costs down and it sometimes makes mistakes...
We look forward to serving you again!
I ordered matcha and the quality was…
I ordered matcha and the quality was very good and the service was super nice. Would definitely order again!
2024年9月30日
自発的なレビュー
Wakokoro Tea からの回答
Thank you for your feedback! We look forward to serving you again!
Good quality, fast shipping, and great service!
The matcha arrived well insulated and within two weeks of placing the order. Customer service was helpful in clarifying questions. The price is very reasonable compared to other markets.
2024年9月27日
自発的なレビュー
Wakokoro Tea からの回答
Thank you for your feedback! We look forward to serving you again!
Wakokoro Tea からの回答
Thank you for your feedback! We look forward to serving you again!
Wakokoro Tea からの回答
Thank you for your feedback! We look forward to serving you again!
Had such a good experience
Had such a good experience, that immediately after my order arrived, I placed another! Communication with the JJ team was effortless, and they updated me regularly on my order. Would recommend for anyone interested in their products, especially for your marukyu koyamaen needs hahaha.
2024年8月29日
Wakokoro Tea からの回答
Thank you for your feedback! We look forward to serving you again!
Absolutely amazing!
While it did take almost a month for the match to reach me, I am really satisfied with the products I received!
2024年8月29日
Wakokoro Tea からの回答
Thank you for your order with us!
Sorry for the delay. We use an economy delivery service to keep delivery costs down. We will do our best to shorten the time to dispatch.
The service was really good nice…
The service was really good nice people, i didn’t have to wait long for my delivery. Matcha is also really high quality the taste is amazing i am really happy
2024年8月27日
自発的なレビュー
Wakokoro Tea からの回答
Thank you for your feedback! We look forward to serving you again!
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