We had a problem putting our sofa together and they were brilliant. They picked up the one with the fault made another one at the warehouse to ensure there was no problem and then redelivered. Definit... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
We had a problem putting our sofa together and they were brilliant. They picked up the one with the fault made another one at the warehouse to ensure there was no problem and then redelivered. Definit... もっと見る
企業が回答しました
We were a little worried about buying such a big item unseen but couldn’t resist the extra 20% off. We chose the Havana set and are delighted with the quality. Unfortunately, a chair was damaged on ar... もっと見る
企業が回答しました
High quality product, so thrilled with it! Everything was carefully & safely packed so it arrived in perfect condition. Great customer service. I changed the order soon after placing it - wasn't an is... もっと見る
企業が回答しました
We had been looking for a garden corner sofa with a fire pit for months, but everywhere else was double the price. We were slightly nervous about ordering "unseen," but we needn't have worried. The... もっと見る
About Oasis Home & Garden Creating Beautiful Outdoor Living Spaces At Oasis Home & Garden, we specialise in sourcing premium garden furniture that combines exceptional quality, comfort, and style at outstanding value. Unlike many retailers, we don't simply purchase large volumes of stock. Every collection is carefully selected by our experienced team, ensuring it meets our high standards for: Exceptional comfort Long-lasting durability Premium materials Contemporary design Outstanding value for money Our mission is simple: to help customers create beautiful outdoor spaces without paying inflated high-street prices. Whether you're looking for a stylish dining set, a luxurious corner sofa, or a relaxing lounge collection, you'll find carefully chosen furniture designed to enhance your garden for years to come. Why Choose Oasis Home & Garden? Handpicked Quality Every range is personally selected by our expert team for quality, comfort, and durability. Exceptional Value Premium garden furniture at highly competitive prices. Fast & Reliable Delivery Efficient nationwide delivery service across the UK. View Before You Buy Visit our showroom and experience the quality firsthand. Exclusive Collections Our stock changes regularly, offering unique opportunities and limited-availability products. At Oasis Home & Garden, we're proud to be a genuine family-run business offering real value, expert advice, and outstanding customer service. Transform your garden. Relax in style. Enjoy exceptional value. Delivery Information We offer delivery to Mainland England and Wales for £69. Delivery Surcharges Northern Ireland: Please get in touch with us for a personalised delivery quotation Isle of Wight: Please get in touch with us for a personalised delivery quotation Scotland: Please get in touch with us for a personalised delivery quotation Please note that deliveries to certain locations may take longer than our standard delivery times. How Delivery Works Depending on your location, your order will be delivered either: Kerbside on a pallet, or Via a one-person delivery service Delivery methods are determined by location and cannot be selected at checkout. Prior to dispatch, our team will contact you to arrange a suitable delivery date. Delivery times are typically between 8:00 am and 8:00 pm, and a signature will be required upon receipt. Deliveries cannot be left unattended. Please note that pallets are not collected and remain the responsibility of the customer for disposal. Failed Deliveries If a delivery has been scheduled and you are unavailable to receive the goods, a failed delivery charge of £89 WILL apply to cover courier costs. In rare circumstances, a courier may attempt delivery without prior notice. If this occurs and you are unavailable, no failed delivery charge will be applied. Delivery Support For non-urgent delivery enquiries, please contact us by email, and we will respond within 48 working hours: info@oasishomeandgarden.co.uk For urgent assistance, please call us on 01202 130607. After Delivery Product Inspection We kindly ask that all customers inspect their furniture within 48 hours of delivery. This allows us to resolve any issues quickly and efficiently should they arise. Damaged or Faulty Items If your order arrives damaged or develops a fault, please notify us within 48 hours and before disposing of any packaging. To facilitate returns or replacements: All items must be suitably packaged for collection. Original packaging should be retained wherever possible. If original packaging is unavailable, customers must provide packaging of a similar standard at their own expense. Returns & Refunds We want you to be completely satisfied with your purchase. Your Right to Return You may return your order within 30 days of delivery, provided you notify us within 14 days of receiving your goods. Return Conditions Items must be unused and in resalable condition. Products must be returned in their original packaging. Customers are responsible for arranging the return of goods. If preferred, Oasis Home & Garden may be able to organise collection on your behalf, subject to a £120 collection fee. Upon receipt, all returned items will be inspected. Should any additional costs arise due to damage, misuse, or inadequate packaging, we will notify you before processing your refund. Customer Reviews If you're delighted with your purchase, we'd greatly appreciate your feedback. Your reviews help us continue improving our service and assist future customers in choosing Oasis Home & Garden with confidence. Please consider leaving a review on Facebook or Trustpilot after receiving your order. Your Trusted Source for Quality Garden Furniture at Unbeatable Prices!
Unit 85 Ringwood Road, BH14 0RH, Poole, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely furniture, small issue with 2 pieces, exchanged promptly with no problems
Excellent customer service
Furniture now in place and looking great

Oasis Home and Garden からの回答
Delivery was a mess . I was told one day the day before even though I don’t live at property which was explained . This was then changed without asking me . And then they turned up on the first date without letting me know . Broken hinge as well which had not been refunded
Purchased outdoor furniture, easy to order was contacted straightaway to arrange delivery date. Nice chap delivered it explained what was in the boxes. Easy to assemble the table, good quality lovely cushions for chairs, thoroughly recommend.

Oasis Home and Garden からの回答
Very impressed with the quality of the cushions - lovely and deep, very comfortable. Frame very lightweight so easy to manoeuvre through the house and into the garden. Clips hold the 3 sections of the sofa set together. Chairs I feel are a little small.
Delivery was prompt, driver courteous and respectful of the order.
Now to look forward to sunny days and bbqs.....

Oasis Home and Garden からの回答

Oasis Home and Garden からの回答
Staff extremely helpful. Garden furniture delivered with care and in less than a week. Excellent service overalll.

Oasis Home and Garden からの回答
Went in today to buy a mattress , very reasonable price , friendly service and delivered within the hour ! Very happy customer and
Highly recommend

Oasis Home and Garden からの回答
High quality product, so thrilled with it! Everything was carefully & safely packed so it arrived in perfect condition. Great customer service. I changed the order soon after placing it - wasn't an issue, I was just able to pay the difference over the phone. Realistic delivery time with text alerts. Delighted!

Oasis Home and Garden からの回答
Great delivery arranged really pleased with the furniture good quality and looks super

Oasis Home and Garden からの回答
From ordering to delivery first class service.
The furniture is fabulous, so overall very pleased and would definitely recommend this company.

Oasis Home and Garden からの回答
After a bad experience with another company waiting all summer for a furniture set that never arrived we decided to buy another but was cautious but we shouldn't have worried because they delivered our new set the well after ordering. Lovely furniture set and also came with the scatter cushions. Marvelous.thank you

Oasis Home and Garden からの回答
Products were as described. We ordered garden furniture then later ordered sun beds because of the quality of the first order. We have also passed the company details to family. The delivery was also spot on, very helpful and offered to place it where we wanted it.

Oasis Home and Garden からの回答
Prompt contact to arrange delivery. Delivered on time by helpful driver. Smooth transaction.

Oasis Home and Garden からの回答
We ordered garden furniture which came in impressivly fast time. Look good but will reserve judgement until a full summer of use. One annoying feature was the day after placing the order we received an email saying its another £50 for delivery to Central Scotland - no mention on order form. I can understand it for the islands but not the well connected mainland Scotland.

Oasis Home and Garden からの回答

Oasis Home and Garden からの回答
Excellent service, great product and delivered on time. I purchased the Rome set and I am extremely pleased with it.
If you need a good quality garden set, then this is where you'll get it.

Oasis Home and Garden からの回答

Oasis Home and Garden からの回答

Oasis Home and Garden からの回答

Oasis Home and Garden からの回答
I ordered a Rome sofa set for our new property and it arrived within a week. For the money it is absolutely amazing we love it!
My daughter now wants a set.
The cushions have depth and it’s very comfortable. We love the touch of free cushions with it too!

Oasis Home and Garden からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。