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Warmflow レビュー 

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TrustScore 5段階評価の4.5

4.6

製造業者
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5つ星のうち5の評価

New boiler installed by our plumber. He did all the ordering but were benefitting from the upgraded heating system. Took a few initial return trips by our plumber to balance out a few things but we’ve... もっと見る

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5つ星のうち5の評価

Boiler was a bit cheaper than some on the market but so far is doing the job. The person who fitted it was excellent. I have an outside boiler this time but had an Inside boiler before.

5つ星のうち5の評価

new oil boiler fitted ,small warm flow unit fits perfectly into small space to replace our old unit ,only used it a few times to heat water as weather has been so warm so need for heating ,hoping it... もっと見る

5つ星のうち5の評価

Our Warmflow installer, Alan (AG Heating, Dublin), could not have been more helpful from initial quote through to follow up questions. He explained everything in layman's terms and was very patient wi... もっと見る

企業が回答しました

企業情報

  1. 製造業者

さまざまな外部ソースから提供された情報

Warmflow is a market leader in creating innovative, award winning home heating products with over 50 years' experience heating homes. Our expansive range of home heating products are both value for money and market leading including the UK & Ireland's only AA rated oil boiler, a range of highly efficient, intelligent renewable products and a range of cylinders to satisfy the needs of the most demanding households. We pride ourselves on leading the way in innovation, working with customers to ensure we manufacture products which are easy to install & service, using only the highest quality materials which deliver market leading efficiency levels and cost savings.

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4.6

優良

TrustScore 5段階評価の4.5

407件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.6

すべてのレビュー

(407)

過去12か月のレビュー数: 63件

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5つ星のうち5の評価

I have been fitting Warmflow boilers…

I have been fitting Warmflow boilers for many years and can vouch for the quality of the products and their reliability. They also have a fantastic customer service team and are eager to help should a problem arise.
Well done Warmflow

2025年4月3日
自発的なレビュー
Warmflow ロゴ

Warmflow からの回答

Thanks for the positive review.

5つ星のうち4の評価

Good job, could do with a service.

Moved house 4 months ago and inherited a Warmflow boiler, so far so good. Have noticed a bit of a rattling sound lately but not sure who to contact locally about servicing in the Derry/Strabane area.

2025年3月19日
自発的なレビュー
Warmflow ロゴ

Warmflow からの回答

Hi David, thanks for the positive review. If you contact us on 02892621515 we'll be able to recommend a local service engineer.

5つ星のうち5の評価

The boiler operates very well!

The boiler seems to be running very well certainly the radiators and the hot water are hot it has been a great replacement for the old boiler.

2024年10月23日
Warmflow ロゴ

Warmflow からの回答

Thanks for the positive review.

5つ星のうち1の評価

Warmflow in Northern Ireland gives a…

Warmflow in Northern Ireland gives a Guarantee of 12 MONTHS ONLY in NI , If you require longer you MUST PAY for it , Were in GREAT BRITON they get a 24 MONTH Guarantee , DISCRIMINATION by Warmflow, and their new flue is not to any standerd as wind blows back through the flue and fills the home with fumes . So made in NI (?) Robbery and DISCRIMINATION of NI COMMUNITY. NOT OF ANY VALUE .

2025年1月27日
自発的なレビュー
Warmflow ロゴ

Warmflow からの回答

Good morning. I'm sorry to hear that you are disappointed with the warranty that we offer on our boilers. The warranty in Northern Ireland and GB have always been different and is market driven but also the same as offered by all of our competitors in GB & Northern Ireland as well.
All of our boilers are made in Northern Ireland at our factory in Lisburn using only the highest quality materials. In terms of the flue, if the fumes are blowing back into the house then I would strongly recommend that you get an installer to visit your appliance as it sounds as though it has either not been fitted correctly or requires a plume management kit to help remove the plume/ fumes from the building and away from the house.

5つ星のうち2の評価

I've had a warmflow air source heat pump for just over 2 years

I've had a warmflow air source heat pump for just over two years and the installers still haven't got to work in a totally reliable manner. It doesn't reliably respond to its programmed on/off timer settings and it's second touch pad controller is becoming reliable.

During the recent cold spell I had to set my alarm clock to 5.00am so that I could check that the pump had come on to warm the house - half the time it had not.

When it does come on it's a 50/50 chance that it doesn't turn off when it's set to do.

Not impressed.

However, this week, actually on 3rd Feb. 2025, the control panel has been replaced for the second time (making three panels in total) and I'll see if this has solved the problem

2025年1月17日
自発的なレビュー
Warmflow ロゴ

Warmflow からの回答

UPDATE:

Hello, our technical department has been in contact. Are you now happy that the assessment of your air source unit is working as it should be and that the issues you have been experiencing have been installation related and not product related?

We hope you can revaluate your review.

Many thanks,

Warmflow Team.


...


Sorry to hear the experience of your Warmflow Zeno air source hasn’t been as expected. As you know we are only a manufacturer and seller of heat pumps and the engineer who will have installed your heat pump and is responsible for the installation will have been contracted by yourself and not Warmflow.

However, that said, we are keen to understand what difficulties you are experiencing to see if there is anything we can do to assist your installer in rectifying the issues you appear to be having and to understand whether they are indeed product related or installation related.

Additionally, we only supply a single controller with our heat pump so it would be good to understand what additional controls have been purchased and added to our heat pump.
If you send your name, number, address and a photo of the serial number (found on the side of the unit) as well as the name and number of the installation engineer you commissioned to fit your heat pump to support@warmflow.co.uk we will get in touch with your installer to see how we can help.

Kind regards,

The Warmflow Team

5つ星のうち1の評価

Getting spares are a nightmare

Getting spares are a nightmare, they list spares on the part lists that have nothing to do with the boiler in question they even tell you your wrong, but then when you send them a picture something must switch the brain into gear

2025年1月10日
自発的なレビュー
5つ星のうち5の評価

Great service

Great service, warm and friendly staff

2024年10月2日
Warmflow ロゴ

Warmflow からの回答

Thanks for the positive review.

5つ星のうち5の評価

Warmth

Warmth. Wouldn't do without it

2024年9月18日
Warmflow ロゴ

Warmflow からの回答

Thanks for the positive review.

5つ星のうち1の評価

Boiler has a bad leak

Boiler has a bad leak, and many small parts have failed, My boiler engineer tells me that he sees the same failings with all the Warmflow boilers on his patch. he is not impressed.

2024年10月21日
自発的なレビュー
Warmflow ロゴ

Warmflow からの回答

Hello Cornelia, we're sorry to hear you're having issues. Would you be able to provide the boiler serial number and your postcode and we can look further into this.

5つ星のうち5の評価

NEW BOILER ALL SEEMS GOOD

ENGINEER MADE A GOOD TIDY JOB OF FITTING OUR NEW BOILER WHICH IS QUIETER THAN OUR PREVIOUS MODEL AND WE ARE VERY HAPPY WITH IT.

2024年9月12日
Warmflow ロゴ

Warmflow からの回答

Thanks for the positive reviews

5つ星のうち1の評価

Most of the 5-star reviews on here are new…

Most of the 5-star reviews are new installations. I would have given ours 5 stars after 2 years. We had a slow leak in the system that got worse over the last 5 years. Engineer finally found the Combination Stainless Steel secondary heat exchanger had a crack on the weld. 7 years and a major component fail. Never mind all the poorly designed washers failing too! Warmflow blamed the expansion tank which has been checked EVERY year during servicing. Our local engineer was offended by their comments. Don’t waste your money……. BTW they did NOT honor the 10 year warrenty.

2024年9月12日
自発的なレビュー
Warmflow ロゴ

Warmflow からの回答

Good morning Mr. Griffiths. I am sorry to hear about your boiler. The boiler you have is the our older model which is no longer in production and which came with a 5 years warranty. The new Agentis Professional boiler models now come with a 10 year warranty if they are installed by a Platinum installer. Otherwise they too have 5 year warranty. Your boiler being over 5 years old would have come with a 5 years warranty and being older than 5 years no longer had warranty remaining. If you would like to avail of an offer on a new Professional Agentis model please contact the support office again and make them aware of this email.

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