Highly recommended 👌 Had a issue with a lost order due to postal issue, I ordered a braclet for my sons birthday, its first time he has ever asked for something. I was stressed due to the post... もっと見る
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レビュアーのコメントを見てみましょう
I purchased this watch as a gift. It arrived promptly . Having never purchased a watch like this I was unsure of setting it up. I emailed the company and they sent me precise details on how to... もっと見る
Product and delivery time was great. Made it on time for my wife’s birthday. Had to give ID before shipping that was frustrating but I don’t blame the company as they have to protect themselves as a s... もっと見る
I am very happy with my Casio watch. Exactly as described. Keeps time perfectly. Good online comms. No hassles: Was delivered super fast. I would happily buy again from The Watch Factory.
企業情報
The Watch Factory Australia について
当該企業による記述
The Watch Factory is Australia’s premier online destination for fashion watches. It sells many international brands including Casio, Citizen, Seiko, Tommy Hilfiger, Hugo Boss, Coach, Swiss Military & many more.
The Watch Factory is a passionate and dedicated team focused on delivering exceptional service and great value to their customers. They are an authorised Australian retailer of all the brands they sell. All of their products are 100% genuine.
The Watch Factory offers Free Express Delivery in Australia on orders over $100 and a 30 Day returns period for everyone.
Free Express Shipping
当該企業による記述
- On Orders Over $100
- Don't pay a penny for shipping when your order is over $100 in Australia. Get speedy delivery in 1-3 business days in metro areas.
30 Day Returns
Money Back Guarantee
Not 100% satisfied with your purchase? No worries! Just send it back within 30 days to get a refund or exchange.
連絡先
Melbourne, オーストラリア
- support@watchfactory.com.au
- watchfactory.com.au
4.7
優良
4872件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Highly Recommended
2026年2月25日
lacoste watch bracelet 10/10
loved this product great gift for my boyfriend its my second time buying because he lost the first but loved it sm!!
2026年3月31日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Looks like a fake
The watch doesn't look anywhere close to the pictures on your site. I wonder if it is original or first copy, I have gifted it to someone she felt the same. Quality is bad. I have no complains about the delivery.
2026年3月30日
The Watch Factory Australia からの回答
Hi Sana,
Thank you for your purchase and for sharing your feedback.
We want to assure you that all our products are sourced directly from authorised distributors in Australia, guaranteeing 100% authenticity and legitimacy. The item you received is not a copy.
We’re sorry to hear it didn’t meet your expectations.
If there’s anything specific we can clarify or if you’d like us to help verify your product, feel free email our support team.
We’re always here to assist.
Casio always a win.
I am very happy with my Casio watch. Exactly as described. Keeps time perfectly. Good online comms. No hassles: Was delivered super fast.
I would happily buy again from The Watch Factory.
2026年3月29日
Always a good company to order from and…
Always a good company to order from and price and post very good. Always use them thank you
2026年2月22日
Product and delivery time was great
Product and delivery time was great. Made it on time for my wife’s birthday. Had to give ID before shipping that was frustrating but I don’t blame the company as they have to protect themselves as a small business and it got to me quickly once provided so all good.
2026年3月27日
Quality and service exceptional.
I purchased this watch as a gift. It arrived promptly . Having never purchased a watch like this I was unsure of setting it up. I emailed the company and they sent me precise details on how to start it. I was really impressed not only a very great quality but also exceptonal follow up
.
2026年3月27日
Highly recommended 👌
Highly recommended 👌
Had a issue with a lost order due to postal issue, I ordered a braclet for my sons birthday, its first time he has ever asked for something. I was stressed due to the postal problem and their lack of help. The support I received from the watch factory was above and beyond. ⭐️⭐️⭐️⭐️⭐️
Thank you for the wonderful product and excellent customer service 😀
2026年4月10日
自発的なレビュー
The watches turn out to be really…
The watches turn out to be really different than in the pictures.
Picked a watch from adult watches section and it turned out to be kids one.
2026年3月25日
sent tommy hilfiger watch and cannot…
sent tommy hilfiger watch and cannot get it started.
Have checked site and followed instructions but nothing works?
2026年2月10日
The Watch Factory Australia からの回答
Hi John,
Thank you for your purchase and for taking the time to leave a review. Tommy Hilfiger watches are very simple to set up, and there’s nothing complicated involved in getting them started.
If you’re experiencing any difficulty, please send us an email and our support team will be more than happy to assist you.
We appreciate your loyalty and are always here to help ensure your watch works exactly as it should.
Very easy to use this website a very…
Very easy to use this website a very range of products at very good prices has specials to reduce these competitive prices easy to order and pay delivery made within a very reasonable time would recommend this website to anyone wanting any of their range of goods
2026年4月8日
自発的なレビュー
The Watch Factory Australia からの回答
Hi Zainab,
Thank you for your feedback. I can see that your order was returned and refunded in a timely manner.
If there was anything specific you didn’t like or needed help with, our support team is always here to assist and would be happy to understand your concerns further.
We always strive to accommodate our customers and provide the best experience possible.
Order arrived quickly and matched…
Order arrived quickly and matched description and pictures exactly
2026年2月9日
Value for money and fast delivery
2026年3月13日
Excellent e, g experience postage informed…
Excellent experience postage informed all the way. Bought a BOSS watch am very happy with it and $100 cheaper. I highly recommend this company.
Norma
Mosman
2026年4月2日
自発的なレビュー
really quick delivery
really quick delivery, communication on where the item i purchased was really good and helpful.
2026年1月28日
Great quality from a good retailer.
2026年1月26日
great speed to dispatch
great speed to dispatch, competitively priced, exactly as described/ shown.
And shipped with ample protection. Thanks!
2026年3月1日
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