Easy to purchase and delivery as advised on site. We purchased this for a friend's 60th Birthday as he loves his watches, I'm sure this watch will be one more addition to his collection.
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Fantastic experience from start to finish. The watch itself is great quality, but what really stood out was the service I had to return mine for a replacement as it was to small and Tay, who I de... ãã£ãšèŠã
Broad range of quality watches to choose from. Reasonably priced. Very quick delivery from time of payment. Have purchased from them several times over less than 12 months - Consistently very good... ãã£ãšèŠã
Great product range, fast delivery and thoughtfully packaged. The watch I've ordered is exactly as advertised and a really lovely quality watch. As return customers, we would definitely recommend Wa... ãã£ãšèŠã
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The Watch Factory Australia ã«ã€ããŠ
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The Watch Factory is Australiaâs premier online destination for fashion watches. It sells many international brands including Casio, Citizen, Seiko, Tommy Hilfiger, Hugo Boss, Coach, Swiss Military & many more.
The Watch Factory is a passionate and dedicated team focused on delivering exceptional service and great value to their customers. They are an authorised Australian retailer of all the brands they sell. All of their products are 100% genuine.
The Watch Factory offers Free Express Delivery in Australia on orders over $100 and a 30 Day returns period for everyone.
Free Express Shipping
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- On Orders Over $100
- Don't pay a penny for shipping when your order is over $100 in Australia. Get speedy delivery in 1-3 business days in metro areas.
30 Day Returns
Money Back Guarantee
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Melbourne, ãªãŒã¹ãã©ãªã¢
- support@watchfactory.com.au
- watchfactory.com.au
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On time delivery
On time delivery, customer support was great and product quality and packing pretty good.
I love the watch factory so much IâmâŠ
I love the watch factory so much Iâm always buying my boyfriends gifts from here the quality of the products and style is just amazing will continue to buy gifts and things for myself because I just love them and the delivery time is so fast
Fantastic experience from start toâŠ
Fantastic experience from start to finish. The watch itself is great quality, but what really stood out was the service I had to return mine for a replacement as it was to small and Tay, who I dealt with over email, was fantastic. Quick responses, genuinely helpful, and made the whole process easy. Couldnât ask for better customer service. Highly recommend!
The bracelet I purchased for my 21 y/oâŠ
The bracelet I purchased for my 21 y/o nephew was $99. I received it very quickly and I was very happy as it was just as described and I liked it very much. A $5 discount was applied which brought the price down to $94. However, postage for an item under $100 was another $14.95, bringing the total of my purchase to $108.95. Unfortunately I had to return the bracelet as it was unsuitable for purpose, as it was too big and I was told it could not be altered. The return postage cost me another $10.20. My refund was only $94, which left me significantly out of pocket. I think the Watch Factory should offer a Freepost address for legitimate returns.
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Bad return policy
I purchased a bracelet for my son. He did not like as it was way too big for him. He tried it on and then took it off. When I went to return it, they said that it had scratches on it, which is impossible as he wore it for like 2 seconds and not sure how you scratch a bracelet when trying on and was not with price tags, I sent it back in original box, however the gladwrap packaging was not included, there was no price tag ? So now they are sending it back to me. Appalling service and now have paid way too much for a second rate bracelet, apparently with scratches on it, which were not done by us, so must have been sent that way in the first place. Customer service is terrible. I would not recommend this place and will never use again. Return policy not designed for the consumer.

The Watch Factory Australia ããã®åç
The website was very easy to use, but
The website was very easy to use, only bad thing is there wasnât different sizing for the bracelet I got and it was too small ð
I love my new watch
I love my new watch. It is stylish and the price was great. It's functional and easy to read and fits perfectly. I found the website very easy to order from compared to other watch places and would recommend
Fast delivery and love the beautifulâŠ
Fast delivery and love the beautiful watch I ordered for my daughters birthday ð
Excellent service fast delivery !!!!
The pieces are beautiful
The pieces are beautiful and the staff were very helpful when I required an exchange. I would definitely recommend them.
Quick delivery happy with my purchaseâ¥ïžâ¥ïžâ¥ïž
I absolutely love my Calvin KleinâŠ
I absolutely love my Calvin Klein necklace and wear it every day. It's made from stainless steel and still looks brand new. I get lots of lovely comments and asked where I bought it from. Very pleased and the delivery service was great and didn't take long to be delivered. What you see is exactly what you get.
Excellent service
Excellent service, prompt delivery and beautiful product- thank you
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