The Watch Factory Australia レビュヌ 

4,969
•
TrustScore 5段階評䟡の4.5

4.7

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Easy to purchase and delivery as advised on site. We purchased this for a friend's 60th Birthday as he loves his watches, I'm sure this watch will be one more addition to his collection.

5぀星のうち5の評䟡

Fantastic experience from start to finish. The watch itself is great quality, but what really stood out was the service I had to return mine for a replacement as it was to small and Tay, who I de... もっず芋る

5぀星のうち4の評䟡

Broad range of quality watches to choose from. Reasonably priced. Very quick delivery from time of payment. Have purchased from them several times over less than 12 months - Consistently very good... もっず芋る

5぀星のうち5の評䟡

Great product range, fast delivery and thoughtfully packaged. The watch I've ordered is exactly as advertised and a really lovely quality watch. As return customers, we would definitely recommend Wa... もっず芋る


䌁業情報

  1. 時蚈店
  2. ・
  3. 衣料品店

The Watch Factory Australia に぀いお

圓該䌁業による蚘述

Promo Image

The Watch Factory is Australia’s premier online destination for fashion watches. It sells many international brands including Casio, Citizen, Seiko, Tommy Hilfiger, Hugo Boss, Coach, Swiss Military & many more.

The Watch Factory is a passionate and dedicated team focused on delivering exceptional service and great value to their customers. They are an authorised Australian retailer of all the brands they sell. All of their products are 100% genuine.

The Watch Factory offers Free Express Delivery in Australia on orders over $100 and a 30 Day returns period for everyone.

Free Express Shipping

圓該䌁業による蚘述

On Orders Over $100
Don't pay a penny for shipping when your order is over $100 in Australia. Get speedy delivery in 1-3 business days in metro areas.

30 Day Returns

Money Back Guarantee

Not 100% satisfied with your purchase? No worries! Just send it back within 30 days to get a refund or exchange.

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

4969件のレビュヌ

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4.7

すべおのレビュヌ

(4,969)

過去12か月のレビュヌ数: 282ä»¶

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5぀星のうち5の評䟡

Fantastic experience from start to




Fantastic experience from start to finish. The watch itself is great quality, but what really stood out was the service I had to return mine for a replacement as it was to small and Tay, who I dealt with over email, was fantastic. Quick responses, genuinely helpful, and made the whole process easy. Couldn’t ask for better customer service. Highly recommend!

2026幎8月15日
5぀星のうち4の評䟡

The bracelet I purchased for my 21 y/o


The bracelet I purchased for my 21 y/o nephew was $99. I received it very quickly and I was very happy as it was just as described and I liked it very much. A $5 discount was applied which brought the price down to $94. However, postage for an item under $100 was another $14.95, bringing the total of my purchase to $108.95. Unfortunately I had to return the bracelet as it was unsuitable for purpose, as it was too big and I was told it could not be altered. The return postage cost me another $10.20. My refund was only $94, which left me significantly out of pocket. I think the Watch Factory should offer a Freepost address for legitimate returns.

2026幎8月14日
5぀星のうち1の評䟡

Bad return policy

I purchased a bracelet for my son. He did not like as it was way too big for him. He tried it on and then took it off. When I went to return it, they said that it had scratches on it, which is impossible as he wore it for like 2 seconds and not sure how you scratch a bracelet when trying on and was not with price tags, I sent it back in original box, however the gladwrap packaging was not included, there was no price tag ? So now they are sending it back to me. Appalling service and now have paid way too much for a second rate bracelet, apparently with scratches on it, which were not done by us, so must have been sent that way in the first place. Customer service is terrible. I would not recommend this place and will never use again. Return policy not designed for the consumer.

2026幎9月1日
自発的なレビュヌ
The Watch Factory Australia ロゎ

The Watch Factory Australia からの回答

We’re sorry you’re disappointed with the outcome. Our return policy requires items to be returned unworn, free from scratches or signs of wear, with the price tag intact and in resalable condition.

Upon receiving your return, the bracelet was carefully inspected and found to have multiple visible scratches and signs of wear, meaning it was no longer in resalable condition. Based on our email correspondence, our customer service team communicated this clearly and handled the matter fairly and transparently in accordance with our policy.

We understand you may be unhappy with the outcome, but we believe our team acted professionally and respectfully throughout.

5぀星のうち5の評䟡

I love my new watch

I love my new watch. It is stylish and the price was great. It's functional and easy to read and fits perfectly. I found the website very easy to order from compared to other watch places and would recommend

2026幎8月11日
5぀星のうち5の評䟡

I absolutely love my Calvin Klein


I absolutely love my Calvin Klein necklace and wear it every day. It's made from stainless steel and still looks brand new. I get lots of lovely comments and asked where I bought it from. Very pleased and the delivery service was great and didn't take long to be delivered. What you see is exactly what you get.

2026幎6月26日

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