Wattlereed レビュー 

I ordered a black dress, looked lovely on the website, it was terrible, they offered refunds on the website. BUT no response to my refund requests. They do not deserve 1 star. No response, no tags on the item purchased, poor quality,

My experience was exactly the same as that posted by Barbara Fraser. When John refused to acknowledge that the dress I received was not the one pictured on their website I stopped communicating with him and contacted my bank. I had to send them photos but they are arranging a charge back so I will receive a full refund to my credit card. I hope this helps someone

I ordered a dress that was advertised by Wattle & Reed and the item that I received was a totally different finish to the one that was advertised.
I forwarded photos of the dress that I received and of the one that was advertised and John from Customer Service refused to acknowledge the difference. They said that I could return the dress at my own cost which amounted to a third of the price that I had paid for the dress as they stated that I received what was advertised and therefore it was classified as "A Return". They refused to acknowledge the huge difference in the photos that I forwarded to them.
They initially offered me 10% of the price of the dress back and then upped it to 30% after many emails backwards & forwards. I refused the offers as I should be entitled to a full refund because they did not supply the item that was advertised.
I think that their advertising is very misleading and very dishonest.
My advise would be not to deal with this company. They are very untrustworthy and fraudulent.

Products advertised on Instagram. The baskets I ordered were not as described, fabric colour not at all like the pictures even though a 20% variation may occur as mentioned on their website. Definitely not free standing. They look beautiful on Instagram, you will be disappointed. Totally a sham operation.

Do not waste you time and money with this company. It is definitely not Australian. The fabric was disappointing. It probably cost $5 to make in China. Sizing all wrong. They advertise a money back guarantee. I would say they had no intention of ever giving a refund. Cost of sending item back was $35. First offer they gave me was 15% of the original cost and I keep the item. I could only get them up to 40%. I am sure all email replies were AI.

If I could give -1 star, I would. Review is about the product, quality & refund experience.
Clothes made in China are not as described.
Quality is made with very poor fabric, the product you receive is not what is advertised and when it comes to refund, they will not provide a refund policy. They bribe you with % cashback offers and for you to keep the product.
I have returned it at my own expense and have lodged a Visa Merchant dispute, just incase they do not refund.
Do NOT deal with this company, its an awful experience

This company is a scam. Took my money and gave me a false tracking number. Then I got an email to say that my parcel couldn’t be delivered. I get my mail delivered to a post office so that was a lie too. I’m still waiting for my parcel which I very much doubt will ever turn up.

These companies are getting better at their scams by giving themselves names that would normally appear trustworthy. I did check reviews before I bought from Wattle and Reed and nothing seemed untoward until I received the product. Trust me, they are they same as every mainland Chinese scammer. I come from China, so I recognise the cut/paste language as soon as they respond. First it’s an offer of 10% because they say it’s “too expensive” for me to return to China (oh, but didn’t you say you were in Sydney)? Then it’s “why don’t you gift it to a friend?” Because I like my friends and I don’t reward people who steal from me. Then it’s an offer of 20%. Then I ring my bank with all the evidence and get the payment stopped at the Chinese end so these fraudulent companies don’t get a single penny and I get refunded in full. Then I write a review just like this and pray they get shut down and Karma comes for them.

Shocking. Quality is rubbish and there is no such thing as a return policy they suggest the offer. I’m still waiting for details although they do offer a 10% useless refund using the excuse this saves return shipping fees to china when product was delivered from Sydney??

Misleading Origin: The site presents itself as an Australian boutique, but items actually ship from China.Poor Quality:the clothing looks nothing like the advertisements, the fabrics is cheap, ill-fitting, and low quality. Advertised as a product worth $300 and on sale. Difficult Returns: The store wanted me to pay $38 to return the outfit as I wanted a full refund. Ended up having to agree to 50% refund and keep the outfit that I will never wear.

Absolute rubbish!! Sick of these idiots pretending to be someone there not🤬🤬🤬my own stupid fault for not investigating first.
DO NOT purchase from here you will be VERY dissatisfied.

The worst online experience, the product is not the product advertised! It’s a cheap, horrible version that does not in any way match what was purchased DO NOT PURCHASE ANYTHING THROUGH THIS WEBSITE!!!

Brought 2 outfits for $160 when they came they were not the same as in photos and very poor quality. On requesting to return the items I was offered 10% back as it’s expensive to return back to China. When ordering I also checked that this was an Australian company which they advertise. Do not purchase from this company ACC should shut it down

Products not as described. Quality is v v poor and very cheaply made.
Customer service is v poor.
Refunds as good as impossible - you must send to an address in China linked to fraudulent organisations (google search) and I have zero faith that this would work or be upheld. They do not want the goods back as they know they are shoddy. No link to Sydney despite website wording.
Max refund seems to be 30% (after offers of 10% and 20% and keep the goods). Items are too badly made to wear (or gift as they suggest). Refund policy not upheld.
Appears to be a fraudulent company. I don’t recommend.

Beyond terrible. The dress looks nothing like the dress on their advertisement. Horrendous material and came with a stain too (likely from an uneven dye). Their advertising makes you believe that they are an Australian company but the items are made and shipped from China. Don’t be deceived by the fake PO box address with an Aussie postcode-they don’t accept returns to the fake PO box address- you have to send to the address in China which cost 1/3 of the actual cost of the dress. They also won’t give you a contract person or a pnone number at the return address for the declaration form. Scam.

This website is a scam. Temu clothing. Do not use.

I wish I had read the reviews before purchasing. The dress was terrible quality and ill fitting. I'm currently trying to get a refund but they are being very difficult. Now they tell me the I will have to cover costs to return it to China!! This was supposed to be a Sydney based store. Do not purchase from here

They send the wrong item and decided refund worse people to deal with
We sent pictures to prove this still denied

I purchased a dress from this company it arrived today, says on website they are in Sydney, my order came from China. I paid over $80 for a dress I cannot wear and will throw it in the bin. The quality is disgraceful, these companies should not be allowed to do this and get away with it 😡

Terrible sizing -awful material - virtually impossible to get a refund -dont use this website