Wavymyhair レビュー 

228
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

J’ai commandé 3 tissage yankee , le cheveux est naturel et très solide . J’aime enormement et je recommande cette marque . L’expédition a été rapide egalement. Merci

5つ星のうち5の評価

When I first submitted my miracle knot order there were a few hiccups in regard to shipping. However, the customer service provided by wavy my hair removed any concern I had. They were very apologetic... もっと見る

5つ星のうち5の評価

I have already ordered 5 or 6 wigs from Wavymyhair and I will continue to order any and ALL of my wigs and wig needs from this exceptional Company! The representation of their product is SPOT ON, and... もっと見る

5つ星のうち4の評価

Great quality hair, very soft and little shedding. Innovative construction of the cap with a metal rod on the V part section that keeps it secure and molds perfectly to your head to make it look f... もっと見る

企業が回答しました

企業情報

  1. かつら店

当該企業による記述

Behind every kind of exquisite fashion is the polishing of the fashion company's excellence, It is an important decoration to set off your noble temperament. Therefore, Wavymy Hair came into being to create professional and high-quality virgin human hair for you, styles of wear go glueless wigs,lace wigs, colored wigs, bundles with closure, types of hair bundles and so on. Wavymy Hair have our own factory with 13 years experience, which provide flesibility for hair produce and best price for wholesale, We specialized in professional set design, production, sales, service over the world,fast shipping by the world best express delivery.


連絡先

4.0

ほぼ満足

TrustScore 5段階評価の4

228件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 76%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(228)

過去12か月のレビュー数: 57

レビューを書く
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5つ星のうち1の評価

You people scam me send me wrong wig

You people scam me send me wrong wig no one has to lie jerk you no what u did..
.

2024年11月27日
Wavymyhair ロゴ

Wavymyhair からの回答

Hi Erica,
After multiple investigations, the hair we sent you is correct. The wig in the photo you sent us is not ours. We have also sent you all the evidence. If you don't believe us, you can ask UPS to investigate again. Please don't use someone else's wig to pretend it's ours. It's not feasible. We have also been actively communicating with you to deal with the problem, but you keep sending us insulting emails. Please don't send wrong reviews to mislead people!
Wavymyhair Team

5つ星のうち5の評価

Great hair quality and the shipping is…

Great hair quality and the shipping is super fast! Customer service is quite responsive and attentive as well. So far 3 wigs in. They’ve become my new wig supplier even over Luvme Hair company suprisingly because they were my main company I ordered from and trusted the most. But now it’s Wavy My Hair.

2024年12月6日
自発的なレビュー
5つ星のうち1の評価

Tangles easily

The wig cap is to small. The hair quality is not the best . I wore it two times and by the end of the night I looked a mess. Carry a wig brush because it mats up in the back . I can feel it tangling at the back of my neck while I was at my event.

2024年11月29日
Wavymyhair ロゴ

Wavymyhair からの回答

Hi love,
Really sorry to hear this. we sent email to you, please check it.
Usually due to the friction between clothes and skin and hair, tangles are inevitable. In order to reduce this situation, you can often comb the hair at the back, and pay attention to using sulfate-free shampoo when washing to avoid it from drying out our wigs. At the same time, do a good job of deep care, which can keep the hair in good condition, and also make the hair smooth and not easy to tangle.
Could you please send us some pictures let us check it. we will help you solve this problem asap.

5つ星のうち1の評価

Issue with Wavymy Hair return…

Issue with Wavymy Hair return policy/refund. Upon receiving my wig unit l immediately contacted them via email stating that there was a problem with the dome sizing/stitching of the wig unit. I also attached pictures of the unit to show proof that l had not compromised the wig in any way, l had not worn it, washed it, cut it, colored it or altered from it original state of how it was sent to me. I pointed out that there was a defect in the way the wig was made, I asked them to send me a return shipping label so l can ship them back the defective wig unit and get a refund. According to their refund policy free shipping if returned in 30 days of receipt of their product. The Customer Service Team sent me emails back and forth with me telling what could be wrong with the wig not being sized correctly or stitched properly, they continued to make excuses for not sending me a return shipping label. It’s been a week and l haven’t received any further emails responses from them and the phone number on their previous email responses is not valid. Their last email stated that they can provide me an address to return the wig unit but l would be responsible for shipping. Awful Customer Service and the company is not honoring what their website advertisement states in their return policy. I believe they are avoiding my request for the return shipping label until the 30 days has expired in order to then refuse to issue my refund. This is False Advertising, their failure to deliver a usable product is ultimately a tactic being used to defraud the consumer.

2024年11月15日
自発的なレビュー
Wavymyhair ロゴ

Wavymyhair からの回答

Hi love,
We are sorry to see that you have left us a bad review on Trustpilot. We are sorry for the unpleasant shopping experience you have, and we will try our best to help you solve it. Regarding the return issue, our return policy is very clear. We support returns within 30 days without any reason. The wig needs to be unwashed, unused, and kept in its original state. If there is a problem with our wig, customer service will definitely help you return it. We take every customer's problem seriously and try our best to provide customers with solutions. There must be some misunderstanding that led to this situation. I am very sorry. Due to limited information, we cannot check your order. Please contact us as soon as possible at service@wavymy.com, we will check your order as soon as possible and help you solve the problem.
Sincerely,
wavymyhair team

5つ星のうち4の評価

pros and cons

pros
i purchased a 30inch c-part water wave i did like the curl pattern , texture of hair and the c part was pluck nicely. the lace is easy to melt in skin, the communication was easy.

cons the hair does have a lot of shedding way more than usual for curly hair . it has a few tangled but not to bad .

2024年10月26日
5つ星のうち5の評価

The hair is true to length no shedding…

The hair is true to length no shedding very soft. The customer service is amazing. I really appreciated the communication and their genuine effort to make sure I was happy with the product I ordered. It's my first time to order glueless wig but this is the best hair l've ever worn. So far, the wig are thick and full with no shedding. The wig looks very realistic and ever easy
to apply I definitely going to buy more ❤️

2024年10月20日
自発的なレビュー
5つ星のうち5の評価

The wig is beyond beautiful

The wig is beyond beautiful. The craftsmanship, the texture, the fit—everything is perfection. I’ve tried many wigs, but this one from WavyMy Hair is truly in a league of its own. It’s the best wig I’ve ever owned, and I couldn’t be more impressed with the quality!

2024年10月21日
自発的なレビュー
5つ星のうち5の評価

10/10

The hair shipped very fast. Customer service is very responsive. The hair was amazing. The only thing is that I wish that the hair had more density but that’s just my personal preference. Besides that I wear the hair every single day. Definitely buying again.

2024年10月1日
自発的なレビュー
5つ星のうち5の評価

I recently purchased a V-Part wig that…

I recently purchased a V-Part wig that I have completely fell in love with. It's so soft and bouncy. I love the curl pattern. And I didn't have to shape it which was a plus. Will definitely recommend to others. Also customer service is awesome. Answered any questions I had swiftly. Happy customer here!

2024年9月25日
自発的なレビュー

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