Il servizio è stato rapido e l'auto pulita e ben funzionante. Al nostro arrivo abbiamo dovuto pagare un'esorbitante costo extra in quanto non accettavano carte di credito diverse da quella del nome de... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Es hat von Anfang bis Ende alles geklappt wie es geplant war und das Auto war super. Sehr sauber, alles hat problemlos funktioniert und auch bei der Abgabe gab es keine Verzögerung oder irgendwelche u... もっと見る
企業が回答しました
Nao fiz reserva pelas plataformas , liguei direto para a waygo, tive atendimento espetacular , esclareceu tudo, o seguro total é o melhor a ser feito quando se vai rodar muitos km .
企業が回答しました
I had a very pleasant experience with WayGo Car Rental. I needed a medium-sized commercial van to transport some personal belongings from a house I was moving out of, so I went up directly to their he... もっと見る
企業が回答しました
企業情報
当該企業による記述
WayGo Car Rental is not just a car rental company but a smart-mobility company headed for the future. We truly believe from our experience that mobility is not about vehicles. It's about the people driving them and making their lives simpler. Life's already hard, so the future should be easy. Easy come, easy go. WayGo.
連絡先
Avenida Severiano Falcão,11, Prior Velho, 2685-380, Lisbon, ポルトガル
- 00351212841171
- customerservice@waygo.pt
- waygo.pt
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 50%に回答しています
通常1カ月以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Car with damaged chassis. Incorrect settlement of fuel.
Our car rented in Lisbon had damage to the chassis near the wheels and had to be replaced with another car. After returning the car, I was charged for the lack of fuel, which was incorrectly calculated and not as pre-agreed.
Nao fiz reserva pelas plataformas
Nao fiz reserva pelas plataformas , liguei direto para a waygo, tive atendimento espetacular , esclareceu tudo, o seguro total é o melhor a ser feito quando se vai rodar muitos km .

WayGo Car Rental からの回答
Il servizio è stato rapido e l'auto…
Il servizio è stato rapido e l'auto pulita e ben funzionante. Al nostro arrivo abbiamo dovuto pagare un'esorbitante costo extra in quanto non accettavano carte di credito diverse da quella del nome della prenotazione. Inoltre alla restituzione dell'auto mi è stato richiesto il pagamento dei pedaggi con telepass mai utilizzati, sempre effettuati in sede e con verifica delle transizioni. Avrei valutato positivamente il servizio ma non l'ho trovato per niente onesto.

WayGo Car Rental からの回答
Trustable friendly company to hire a car
Communication was clear, the car was good and in a good state, their response is quick and the booking process was very clear and good.

WayGo Car Rental からの回答
Es hat von Anfang bis Ende alles gepasst.
Es hat von Anfang bis Ende alles geklappt wie es geplant war und das Auto war super. Sehr sauber, alles hat problemlos funktioniert und auch bei der Abgabe gab es keine Verzögerung oder irgendwelche ungeplanten Überraschungen.

WayGo Car Rental からの回答
Servizio celere e puntuale
Servizio celere e puntuale, operatori gentilissimi e nessuna fila.
Lo consiglio

WayGo Car Rental からの回答
GREAT PERSONAL ASSISTANCE
GREAT PERSONAL ASSISTANCE. STAFF ALWAYS AVAILABE. VEHICLES QUALITY HIGH. OVERALL 9.9 ON 1 TO 10.

WayGo Car Rental からの回答
No reserva online não referiam limite…
No reserva online não referiam limite de km para deslocações a Espanha. Só na hora de levantar a viatura fui informado do limite de 300km/dia, no meu caso 1800 km, para quem se desloca por exemplo a Barcelona, vai pagar excedente. Digo de novo...na altura da reserva online em lado nenhum referia limite de km.
A primeira viatura atribuída tinha 90000km....cheia de riscos e defeitos (um dos cintos de segurança não estava em condições).
Depois de alguma persistência foi atribuído um novo veículo em condições.
Demasiado tempo para levantar a viatura, marcado para as 16:00 (ainda foram lavar e não estava em condições) só tive a viatura às 17:45.
Excellent rental enterprise
Fast pick up of car (good condition). Documentation of existing damages. Explanation of toll system in Portugal. Not trying to sell additional insurances. Return also very easy and with no problems. Deposit was paid back within minutes.
Highly recommended! We will use them again.

WayGo Car Rental からの回答
I had a very pleasant experience with WayGo Car Rental
I had a very pleasant experience with WayGo Car Rental. I needed a medium-sized commercial van to transport some personal belongings from a house I was moving out of, so I went up directly to their headquarters in Prior Velho. I spoke to Tiago and Sérgio, who immediately tried to accommodate my request. They took my phone number and said they would call me if they could find a vehicle that suited my needs. The next day Tiago called to say he had managed to get me a Fiat Scudo, which was perfect. The pick-up and return processes were both quick and straightforward. I definitely recommend their services and will certainly use them again.

WayGo Car Rental からの回答
The car is good
The car is good, just need some adjustments. The front window cleaner is not working sol well, so we had to clean it manually a couple of times.

WayGo Car Rental からの回答
Fantastic rental company
Great car rental company with good prices, online checking, smooth pick up and return. Deposit was return immediately. Next time I am in Lisbon I am definitely using Waygo again.

WayGo Car Rental からの回答
WayGo has competitive prices and fair service.
WayGo has competitive prices. Many car rental companies who have competitive prices try to scam you. This is NOT the case here. Service was friendly and when we gave back the car, we did not have any issues. recommended.

WayGo Car Rental からの回答

WayGo Car Rental からの回答
Falta de consideração pelos clientes
Aluguei uma viatura no dia 02 de junho a qual devolvi no mesmo dia. Não sabia que me tinha esquecido a carteira dos meus documentos pessoais na viatura aquando da devolução. Dado que não ando sempre com ela, pensei que estaria algures em casa. Vasculhei a casa toda por diversas vezes mas sem sucesso. Como última tentativa, passados cerca de 14 dias, telefonei para a agencia e me confirmaram que tinham a certeira e teria me esquecido na viatura. Estou indignado porque poderiam ter me informado no mesmo dia ou o mais razoável no dia seguinte, uma vez que a agencia tem o meu contacto telefônico ou e-mail e nada disso aconteceu, mesmo passados mais de 10 dias.
I rented a vehicle on June 2nd, which I returned the same day. I didn't realize I had forgotten my wallet with my personal documents in the vehicle when I returned it. Since I don't always carry it with me, I thought it would be somewhere in the house. I searched the whole house several times but without success. As a last resort, about 14 days later, I called the agency and they confirmed that they had the wallet and that I had forgotten it in the car. I am outraged because they could have informed me on the same day or, more reasonably, the next day, since the agency has my phone number or email address, and none of that happened, even after more than 10 days.

WayGo Car Rental からの回答
Pessimi
Pessimi!
Più di 10 giorni fa sono stata da loro e, purtroppo, nonostante avessi già pagato, non ho potuto noleggiare l’auto causa mancanza di carta di credito. Mi hanno assicurato che mi avrebbero rimborsato quanto pagato ma ad oggi nessuno hai mai risposto alle diverse mail inviate e ovviamente non c’è stato alcun rimborso.
Davvero poco trasparenti.
Spero di potermi ricredere, ma al momento non posso far altro che recensire in maniera assolutamente negativa.

WayGo Car Rental からの回答
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