WayGo Car Rental レビュー 

75
TrustScore 5段階評価の4

4.0

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

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レビュアーのコメントを見てみましょう

5つ星のうち2の評価

Il servizio è stato rapido e l'auto pulita e ben funzionante. Al nostro arrivo abbiamo dovuto pagare un'esorbitante costo extra in quanto non accettavano carte di credito diverse da quella del nome de... もっと見る

5つ星のうち5の評価

Es hat von Anfang bis Ende alles geklappt wie es geplant war und das Auto war super. Sehr sauber, alles hat problemlos funktioniert und auch bei der Abgabe gab es keine Verzögerung oder irgendwelche u... もっと見る

企業が回答しました

5つ星のうち5の評価

Nao fiz reserva pelas plataformas , liguei direto para a waygo, tive atendimento espetacular , esclareceu tudo, o seguro total é o melhor a ser feito quando se vai rodar muitos km .

企業が回答しました

5つ星のうち5の評価

I had a very pleasant experience with WayGo Car Rental. I needed a medium-sized commercial van to transport some personal belongings from a house I was moving out of, so I went up directly to their he... もっと見る

企業が回答しました

企業情報

  1. レンタカー 代理店

当該企業による記述

WayGo Car Rental is not just a car rental company but a smart-mobility company headed for the future. We truly believe from our experience that mobility is not about vehicles. It's about the people driving them and making their lives simpler. Life's already hard, so the future should be easy. Easy come, easy go. WayGo.


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4.0

ほぼ満足

TrustScore 5段階評価の4

75件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 50%に回答しています

通常1カ月以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.0

すべてのレビュー

(75)

過去12か月のレビュー数: 25

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Nao fiz reserva pelas plataformas

Nao fiz reserva pelas plataformas , liguei direto para a waygo, tive atendimento espetacular , esclareceu tudo, o seguro total é o melhor a ser feito quando se vai rodar muitos km .

2026年7月7日
自発的なレビュー
WayGo Car Rental ロゴ

WayGo Car Rental からの回答

Olá Lilian, obrigada pelo teu comentário! Até breve

5つ星のうち2の評価

Il servizio è stato rapido e l'auto…

Il servizio è stato rapido e l'auto pulita e ben funzionante. Al nostro arrivo abbiamo dovuto pagare un'esorbitante costo extra in quanto non accettavano carte di credito diverse da quella del nome della prenotazione. Inoltre alla restituzione dell'auto mi è stato richiesto il pagamento dei pedaggi con telepass mai utilizzati, sempre effettuati in sede e con verifica delle transizioni. Avrei valutato positivamente il servizio ma non l'ho trovato per niente onesto.

2026年7月8日
自発的なレビュー
5つ星のうち5の評価

Bom serviço

2026年7月3日
自発的なレビュー
WayGo Car Rental ロゴ

WayGo Car Rental からの回答

Olá Filipe! Muito obrigado pelo teu feedback.
Ficamos felizes por saber que tiveste uma boa experiência conosco.
Até à próxima! Equipa Waygo

5つ星のうち5の評価

Staff were very helpul

Staff were very helpul, knowledgable and nice

2026年7月1日
自発的なレビュー
WayGo Car Rental ロゴ

WayGo Car Rental からの回答

Hello Farsad! Thank you so much for your feedback.
We love knowing the experience met your expectations.
Looking forward to your next trip with us! Waygo Team

5つ星のうち5の評価

Trustable friendly company to hire a car

Communication was clear, the car was good and in a good state, their response is quick and the booking process was very clear and good.

2026年7月5日
自発的なレビュー
WayGo Car Rental ロゴ

WayGo Car Rental からの回答

Hello Raymar ! Thank you for your comment!
Great to know everything went smoothly — that’s exactly what we aim for in every trip. See you soon!
Waygo Team

5つ星のうち5の評価

Es hat von Anfang bis Ende alles gepasst.

Es hat von Anfang bis Ende alles geklappt wie es geplant war und das Auto war super. Sehr sauber, alles hat problemlos funktioniert und auch bei der Abgabe gab es keine Verzögerung oder irgendwelche ungeplanten Überraschungen.

2026年7月3日
自発的なレビュー
WayGo Car Rental ロゴ

WayGo Car Rental からの回答

Hello Christian ! Thank you so much for your comment! Your satisfaction is our top priority. See you next time! Waygo Team

5つ星のうち5の評価

Servizio celere e puntuale

Servizio celere e puntuale, operatori gentilissimi e nessuna fila.
Lo consiglio

2026年7月4日
自発的なレビュー
WayGo Car Rental ロゴ

WayGo Car Rental からの回答

Hello Chiiara! Thank you so much for your feedback.
We love knowing the experience met your expectations.
Looking forward to your next trip with us! Waygo Team

5つ星のうち5の評価

GREAT PERSONAL ASSISTANCE

GREAT PERSONAL ASSISTANCE. STAFF ALWAYS AVAILABE. VEHICLES QUALITY HIGH. OVERALL 9.9 ON 1 TO 10.

2026年7月2日
自発的なレビュー
WayGo Car Rental ロゴ

WayGo Car Rental からの回答

Hello Jaime! Thank you so much for your feedback.
We love knowing the experience met your expectations.
Looking forward to your next trip with us! Waygo Team

5つ星のうち3の評価

No reserva online não referiam limite…

No reserva online não referiam limite de km para deslocações a Espanha. Só na hora de levantar a viatura fui informado do limite de 300km/dia, no meu caso 1800 km, para quem se desloca por exemplo a Barcelona, vai pagar excedente. Digo de novo...na altura da reserva online em lado nenhum referia limite de km.
A primeira viatura atribuída tinha 90000km....cheia de riscos e defeitos (um dos cintos de segurança não estava em condições).
Depois de alguma persistência foi atribuído um novo veículo em condições.
Demasiado tempo para levantar a viatura, marcado para as 16:00 (ainda foram lavar e não estava em condições) só tive a viatura às 17:45.

2026年6月20日
自発的なレビュー
5つ星のうち5の評価

Excellent rental enterprise

Fast pick up of car (good condition). Documentation of existing damages. Explanation of toll system in Portugal. Not trying to sell additional insurances. Return also very easy and with no problems. Deposit was paid back within minutes.
Highly recommended! We will use them again.

2026年6月29日
自発的なレビュー
WayGo Car Rental ロゴ

WayGo Car Rental からの回答

Hello Karl! Thank you for your comment!
Great to know everything went smoothly — that’s exactly what we aim for in every trip. See you soon!
Waygo Team

5つ星のうち5の評価

I had a very pleasant experience with WayGo Car Rental

I had a very pleasant experience with WayGo Car Rental. I needed a medium-sized commercial van to transport some personal belongings from a house I was moving out of, so I went up directly to their headquarters in Prior Velho. I spoke to Tiago and Sérgio, who immediately tried to accommodate my request. They took my phone number and said they would call me if they could find a vehicle that suited my needs. The next day Tiago called to say he had managed to get me a Fiat Scudo, which was perfect. The pick-up and return processes were both quick and straightforward. I definitely recommend their services and will certainly use them again.

2026年6月27日
自発的なレビュー
WayGo Car Rental ロゴ

WayGo Car Rental からの回答

Hello Alexandre! Thank you for your comment!
Great to know everything went smoothly — that’s exactly what we aim for in every trip. See you soon!
Waygo Team

5つ星のうち4の評価

The car is good

The car is good, just need some adjustments. The front window cleaner is not working sol well, so we had to clean it manually a couple of times.

2026年6月25日
自発的なレビュー
WayGo Car Rental ロゴ

WayGo Car Rental からの回答

Hello Alex ! Thank you so much for your comment! See you next time! Waygo Team

5つ星のうち5の評価

Fantastic rental company

Great car rental company with good prices, online checking, smooth pick up and return. Deposit was return immediately. Next time I am in Lisbon I am definitely using Waygo again.

2026年6月25日
自発的なレビュー
WayGo Car Rental ロゴ

WayGo Car Rental からの回答

Hello ! Thank you so much for your comment! Your satisfaction is our top priority. See you next time! Waygo Team

5つ星のうち5の評価

WayGo has competitive prices and fair service.

WayGo has competitive prices. Many car rental companies who have competitive prices try to scam you. This is NOT the case here. Service was friendly and when we gave back the car, we did not have any issues. recommended.

2026年6月25日
自発的なレビュー
WayGo Car Rental ロゴ

WayGo Car Rental からの回答

Hello Simon! Thank you so much for your comment! Your satisfaction is our top priority. See you next time! Waygo Team

5つ星のうち5の評価

Car was great

Car was great. Staff was friendly, and everythig was as expected.

2026年6月24日
自発的なレビュー
WayGo Car Rental ロゴ

WayGo Car Rental からの回答

Hello! Thank you so much for your comment! Your satisfaction is our top priority. See you next time! Waygo Team

5つ星のうち1の評価

Falta de consideração pelos clientes

Aluguei uma viatura no dia 02 de junho a qual devolvi no mesmo dia. Não sabia que me tinha esquecido a carteira dos meus documentos pessoais na viatura aquando da devolução. Dado que não ando sempre com ela, pensei que estaria algures em casa. Vasculhei a casa toda por diversas vezes mas sem sucesso. Como última tentativa, passados cerca de 14 dias, telefonei para a agencia e me confirmaram que tinham a certeira e teria me esquecido na viatura. Estou indignado porque poderiam ter me informado no mesmo dia ou o mais razoável no dia seguinte, uma vez que a agencia tem o meu contacto telefônico ou e-mail e nada disso aconteceu, mesmo passados mais de 10 dias.

I rented a vehicle on June 2nd, which I returned the same day. I didn't realize I had forgotten my wallet with my personal documents in the vehicle when I returned it. Since I don't always carry it with me, I thought it would be somewhere in the house. I searched the whole house several times but without success. As a last resort, about 14 days later, I called the agency and they confirmed that they had the wallet and that I had forgotten it in the car. I am outraged because they could have informed me on the same day or, more reasonably, the next day, since the agency has my phone number or email address, and none of that happened, even after more than 10 days.

2026年6月16日
自発的なレビュー
WayGo Car Rental ロゴ

WayGo Car Rental からの回答

Thank you for your feedback, and we are sorry for the inconvenience caused.

On the day of the vehicle's return, due to a particularly busy workload, the vehicle was not prepared immediately. As a result, your wallet was only found later during the vehicle inspection and preparation process. As soon as it was identified, it was safely stored at our premises.

We understand your frustration and acknowledge that it would have been preferable to contact you sooner. We appreciate your feedback, as it helps us improve our procedures for similar situations in the future.

Waygo Team

5つ星のうち1の評価

Pessimi

Pessimi!
Più di 10 giorni fa sono stata da loro e, purtroppo, nonostante avessi già pagato, non ho potuto noleggiare l’auto causa mancanza di carta di credito. Mi hanno assicurato che mi avrebbero rimborsato quanto pagato ma ad oggi nessuno hai mai risposto alle diverse mail inviate e ovviamente non c’è stato alcun rimborso.
Davvero poco trasparenti.
Spero di potermi ricredere, ma al momento non posso far altro che recensire in maniera assolutamente negativa.

2026年6月5日
自発的なレビュー
WayGo Car Rental ロゴ

WayGo Car Rental からの回答

Lamentamos sinceramente o sucedido e o incómodo causado.

No seu caso, a carteira não foi encontrada imediatamente após a devolução da viatura, uma vez que esta apenas seguiu para limpeza alguns dias mais tarde devido ao elevado volume de trabalho. Quando a carteira foi posteriormente encontrada, deveríamos ter entrado em contacto consigo de imediato, algo que infelizmente não aconteceu por lapso da nossa parte.

Compreendemos perfeitamente a sua indignação, especialmente tratando-se de documentos pessoais importantes, e pedimos as nossas mais sinceras desculpas pela situação.

Agradecemos o seu feedback, que nos ajuda a melhorar os nossos procedimentos internos para evitar que situações semelhantes voltem a acontecer.

Obrigado,
Equipa Waygo

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