Feel レビュー 

I had to bin both boxes of pro Collagen as the product caked so badly it was not safe to consume it.

I’m not at all convinced offering customers 10,000 points to leave a review is good business practice. I’ve had 20 emails from Feel offering points for a review or cross-selling more products. I would urge others to read the glowing reviews with a lot of skepticism. Now they’ve asked for a phone number to verify the purchaser for this review.

I had a problem with the delivery so I contacted feel and dealt with Nicole who was very helpful and efficient
It was a breath of fresh air to be able to deal with someone who answered straight away and dealt with my problem in a very efficient manner
I am now looking forward to my second delivery from feel
I have only been taking feel for a month now but have noticed a change already so hoping the more I take it it’s more noticeable in my hair and skin
I would definitely recommend feel as it’s vegan as well with results already

Brilliant products and customer service. Easy to order and navigate the website. 3 months in and the differences are noticeable.

** Update
I complained about the process and the lack of notice and have to say that the customer service from Amelia was excellent. She mentioned that they are currently testing a process to give people some advance notice that their order is due to be prepared, to give people time to adjust/cancel if needed.
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Original review:
I was sure that I'd already cancelled my subscription, then got an email a couple of months later saying my order had been processed and it was too late to cancel it. The wording of it suggests that it's almost a deliberate thing to not give people notice and warn them that complaining won't work....
I've now cancelled it (again?!) and hoping it works this time as the product didn't do anything for me and I will end up with 3 months worth of useless product that I can't really afford any more..... Terrible customer service - even Amazon gives you a few days to adjust/cancel your repeat orders!!

Update: once a human from customer service got involved, things were managed quickly and effectively. It’s just a shame AI held things up first.

I have no problem with the product but customer service is driving me bonkers! Very quick response from emails - too quick, literally detailed response in seconds, I suspect AI because the content is highly reassuring but no subsequent action. Product declined at delivery, for a refund in 10 days. So far I declined 4 times but they keep redelivering and no refund. Emails are very apologetic but don’t actually resolve anything. Evri eventually delivered to my neighbour when I declined it which is so annoying because I don’t want to pay postage to return the box which is looking pretty battered after doing the rounds for a couple of weeks now. I was only intending to pause my subscription but there is no way I’d risk buying anything else and having this happen again!

I contacted customer services at Feel due to a misplaced item. It was dealt with super quick and Nicole in particular was so helpful and attentive. She dealt with the query swiftly and professionally.

I've been taking feel metabolic for about three months. I put it in my protein shake in the morning. I think it curbs my hunger as I've gradually felt those mid morning pangs recede.

It's great to have found a vegan collagen supplement that works.
Similar to other customers' reviews, my subscription went out without a pre reminder so I didn't have the funds in my account. Luckily the product then didn't get sent out which was good as I had a lot remaining. Sent an email to customer services explaining what had happened and what I wanted and they sorted everything out on the same day. So far I can't fault anything although I do agree with another reviewer saying that the lids can be too tight on some of the pots. I have just kept an old lid and use that on any of the pots with tight lids. Thank you to Cam in customer services.

Excellent customer service, sorted issues with my account promptly, very good communication.

They are a great company to deal with.
Been using a subscription of a few products for a while now & one time there was an issue with a damaged delivery. The team sorted the issue straight away & a replacement product arrived in 2days.
I Use their collagen, omega 3 , soft skin , multivits & beauty probiotics and definitely notice an improvement in my skin, nails, hair joints, energy levels & also digestive system .
I love their products are vegan & that there is customer loyalty with rewards.
Highly recommend Feel

Unfortunately I can't recommend. I really liked their products but when tried to cancel subscription their website made it very difficult. I sent many emails asking them to cancel subscriptions but they didn't and I got charged many times after. Buy with caution :/

I have tried canceling their subscription several times now (since February 2026) but it doesn't seem to stick. I still have 4 unopened cans at home, and another 3 coming which were again not being able to be cancelled. Had to say goodbye to another chunk of cash that I really wanted to spend elsewhere...

Amelia gave great customer service. My subscription item got lost with the courier and she was responsive, communicative and solved it very quickly. Really great.

Fantastic customer service and support. Fast response to my issue. Great communication to resolve my order . Thank you

I have had great pleasure in my communications with FEEL.
I have been able to easily use my account to change flavours of my collagen, discuss my needs, change my dates for delivery and basically use my account to my convenience. The products are very good and you realise that almost immediately, for example the type 2 collagen has supported the pain in my hands which I regularly feel. I have decided to keep going with it because I felt the difference in a matter of weeks.

I wrote to the customer services regarding a product I have on subscription. They were very helpful.

Good product. Always arrives on time. Very flexible ordering which you can schedule to suit your needs. Very good customer service. Been a customer for several years now.

I had an issue with my subscription, which was promptly resolved.

This is only related to packaging as recently the packaging is getting worst! Who would want a product that makes it difficult to open? I get so upset each time I try to use their product because of this because the lid is so tight!