We Are Healthier レビュー 

We Are Healthier からの回答

2025年2月28日

Hi Bill,

Thank you for sharing your experience, and we’re so sorry to hear about your diagnosis, though we’re relieved to hear it was caught early. It’s great that you were proactive in following up with your GP and pursuing further tests. We wish you all the best with your upcoming operation, and please know that we’re here to support you if you have any questions or need assistance in the future. Stay strong, and take care.

Kind Regards
Usman
We Are Healthier

We Are Healthier からの回答

2024年10月23日

We appreciate your feedback and recommendation! We’re so happy to hear that you like our products and our company. We’re always here to provide the best service possible!

Thank You,

Brian

We Are Healthier

We Are Healthier からの回答

2024年10月18日

Thank you for your feedback. We sincerely apologise for the confusion regarding the antihistamine guidelines and for the lack of response to your email. Your experience is important to us, and we understand how frustrating this must be.

We strive to provide clear instructions and timely support, and we regret that we fell short in this instance. Please reach out to our customer service team directly, and we will prioritise your inquiry to ensure you receive the information you need. Thank you for bringing this to our attention, and we appreciate your patience as we work to improve our communication.

Best regards,
Usman
We Are Healthier

We Are Healthier からの回答

2024年10月15日

Hi,

Thank you for your feedback! We’re glad to hear that our rapid testing and instant results helped reduce your stress. Providing quick and accessible services is our priority, and we’re happy that it made a positive impact for you. If you have any further questions or need assistance, feel free to reach out anytime!

Usman
We Are Healthier

We Are Healthier からの回答

2024年10月15日

Hi,

Thank you for your positive feedback! We’re thrilled to hear that you found the renal health kit easy to use and that the instructions helped you verify the results successfully. We appreciate your trust in us and look forward to serving you again in the future. If you have any questions or need assistance, don’t hesitate to reach out!

Usman
We Are Healthier

We Are Healthier からの回答

2024年9月17日

Thank you for your great feedback! We’re delighted to hear that you received fast and informative service. We’ll be sure to pass along your thanks to Emily.

If you need any further assistance, feel free to reach out. We’re here to help!

Best regards,

Usman
We Are Healthier

We Are Healthier からの回答

2024年8月23日

We'd just like to dispute this, as we are definitely not a scam, and we are a team of over 25 people, with a dedicated lab.

At We Are Healthier, we’re very proud of the people who’ve chosen our test and are living healthier, happier lives. That’s why we believe in transparency of our products, service and satisfaction guarantee.

Our labs offer tests to countries all over the world and supply a variety of tests for different needs. With a small team of experts working 24 hours a day to offer a great service that ensures you don’t have to wait to be healthy.

This site is operated by Global Science Technology Limited

We are registered in England and Wales under company number 10219531 and with our registered office:

Global Science Technology Limited
Sensitivity Check,
1a Bonington Complex,
Trent Lane,
Castle Donington,
Derbyshire,
DE74 2PY
And some key information that is readily available, on top of our Test Facts so you know what test you're choosing:

About the company. This site is operated by Global Science Technology Limited. You made reference to contacting us, so you know how to reach us if you would like us to look into this further.

Brian
We Are Healthier

We Are Healthier からの回答

2024年8月23日

Thanks for the fantastic 5-star review! It’s great to hear that you enjoyed our service. We strive to provide the best experience possible, and your feedback is incredibly encouraging. We’re here whenever you need us!

Brian
We Are Healthier.

We Are Healthier からの回答

2024年8月7日

Hi,

I apologise for the confusion and frustration you experienced with our service. We strive to provide clear and timely communication, and I’m sorry we fell short in your case.

The multiple email addresses and delay in response are not reflective of the service we aim to provide. We are addressing these issues to ensure they do not happen again.

Your feedback about the reliability of the results is also important to us, and we are committed to maintaining the highest standards.

If you have further questions or would like to discuss this case further, please reach out to our 24/7 LiveChat team.

Thank you for bringing this to our attention, and we appreciate your patience.

Kind Regards,

Usman
We Are Healthier

We Are Healthier からの回答

2024年8月2日

Hi Jackie,

I’m sorry to hear that you haven’t received your results yet. I understand how frustrating this can be. Typically, results are processed within a few days of receiving the sample. It’s possible there was a delay in transit or processing.

Please contact our customer service team via our 24/7 LiveChat for further information. We are committed to resolving this as quickly as possible.

Thank you for your patience.

Kind regards,

Usman
WeAreHealthier

We Are Healthier からの回答

2024年7月30日

Thank you for your wonderful review!

We’re delighted to hear that your testing kit arrived promptly and that you found the instructions easy to follow. It’s great to know that you found our service to be a good general guide.

If you have any further questions or need additional assistance, please feel free to reach out.

Best regards,

Usman
We Are Healthier

We Are Healthier からの回答

2024年7月30日

Thank you for your positive review!

We’re glad to hear you were satisfied with the results of your test. We appreciate your feedback regarding the instructions and will certainly look into making them clearer for future customers.

If you have any more questions or need further assistance, please don’t hesitate to reach out.

Best regards,

Usman
We Are Healthier

We Are Healthier からの回答

2024年7月30日

Thank you for taking the time to leave us such a glowing review!

We’re thrilled to hear that Jordan was able to assist you promptly, even at such a late hour. We strive to provide excellent service around the clock, and it’s fantastic to know we met your expectations.

If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!

Best regards,

Usman
We Are Healthier

We Are Healthier からの回答

2024年7月24日

Thank you for your feedback.

I’m very sorry to hear that you had a disappointing experience with our product. We strive to provide high-quality services and it’s clear we fell short in your case.

I’d like to make this right. Please contact our 24/7 Livechat team so we can better understand the issue and find a suitable solution for you.

Thank you for bringing this to our attention. We appreciate the opportunity to improve.

Best regards,

Usman
Sensitivity Check

We Are Healthier からの回答

2024年7月24日

Thank you for your wonderful 5-star review!

We’re delighted to hear that you found our service very helpful, especially with the assistance of our team member. Your kind words mean a lot to us.

If you have any further questions or need assistance, please don’t hesitate to reach out. We’re always here to help!

Best regards,

Usman
Sensitivity Check

We Are Healthier からの回答

2024年7月9日

Hi Paul,

Thank you for your feedback. I’m sorry to hear that you received an invalid result despite following the instructions closely. We appreciate your effort and patience, and we want to ensure you have a satisfactory experience with our service.

Please reach out to our 24/7 Livechat team with details on how the test was performed, so we can help find a resolution for you.

Kind Regards,

Usman
We Are Healthier

We Are Healthier からの回答

2024年7月3日

Thank you for sharing your experience with us. We deeply regret to hear about the issues you encountered and apologize for any inconvenience caused.

Firstly, we understand your concerns about the delay in processing your blood sample. It’s important to us that our procedures maintain the integrity of the samples, and we are investigating this matter thoroughly to ensure our protocols are strictly followed.

Regarding your results, we are sorry to hear they did not meet your expectations. Our tests are designed to provide accurate information, but we understand that no test is perfect and some known allergies or intolerances may not be detected. This feedback is crucial for us as we continually strive to improve our services.

We appreciate your comparison with the sensitivity test from another company and will use this information to enhance our own testing methods.

If you have any further questions or would like to discuss your results in more detail, please reach out to our 24/7 customer service live chat team. We are committed to addressing your concerns and finding a satisfactory resolution.

Thank you for bringing this to our attention and giving us the opportunity to improve.

Brian
We are Healthier

We Are Healthier からの回答

2024年6月13日

Thank you for your excellent review and 5-star rating! It’s rewarding to know that you had a great experience with us. We appreciate your feedback and are excited to welcome you back in the future.

Brian
We Are Healthier

We Are Healthier からの回答

2024年6月13日

We appreciate your feedback. We're sorry we didn't fully meet your expectations. We'll strive to improve and hope to provide a better experience next time.

Brian
We Are Healthier

We Are Healthier からの回答

2024年6月6日

Hi Ray,

I'm sorry to hear about your experience with the test. It's frustrating when things don't work out as expected, especially after following the instructions carefully. I suggest reaching out to our 24/7 Live Chat team who will be more than happy to assist.

Regards,

Usman
WeAreHealthier