Wearoldmoney レビュー 

63
TrustScore 5段階評価の1.5

1.6

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

1. Bestellung viel zu spät geliefert 2. Kommunikation absolut mangelhaft. 3. Ware weicht stark von den Bildern ab (Farben stimmen nicht ansatzweise) 4. Qualität passt nicht Fäden nicht geschei... もっと見る

5つ星のうち1の評価

Ein falsches Produkt wurde geliefert. Statt wie gewünscht das korrekte Produkt auf den Weg zu bringen. Wird penetrant versucht, die falsch gelieferte Ware etwas günstiger anzubieten. Nachdem dann noch... もっと見る

企業が回答しました

5つ星のうち1の評価

Pessima esperienza. Mi è arrivato un articolo completamente diverso da quello ordinato, privo persino di etichetta, dopo un’attesa di 10 giorni. Non solo ho subito un evidente disagio, ma non mi è... もっと見る

企業が回答しました

5つ星のうち5の評価

Ho ordinato uno dei maglioni 100% Lana Merino dall'Australia. Maglione molto bello e la tabella delle taglie in cui si indica altezza e peso si è rivelata ottima in quanto ero indeciso sulla taglia e... もっと見る

企業が回答しました

企業情報

  1. 紳士衣料店

当該企業による記述

WEAROLDMONEY is a clothing boutique around old money vibes, a fashion trend that translates into an elegant, sober style and quality materials such as linen or cotton for pants, polo shirts, shirts. To become a man of this class, the old money style is the one to adopt in 2025


連絡先

1.6

ひどい

TrustScore 5段階評価の1.5

63件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 66%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.6

すべてのレビュー

(63)

過去12か月のレビュー数: 31

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5つ星のうち1の評価

No refund

I order two pair of shoes in the same size.But one pair fits and the other not. So I asked a label to send them retour and I want my money back.But they refuse it. They come with options for discount but that is not what I want.

2026年7月8日
自発的なレビュー
5つ星のうち1の評価

Vorsicht Betrüger

Vorsicht Betrüger
Versenden falsche Produkte die Sie nicht mal auf Ihre Webseite anbieten.
Geben eine Email addresse an die nicht existiert.

2026年4月4日
自発的なレビュー
5つ星のうち1の評価

ESTAFA ESTAFA ESTAFA ESTAFA NO COMPREIS…

ESTAFA ESTAFA ESTAFA ESTAFA NO COMPREIS AVISO
Le quise comprar a mi hijo un reloj el 27/04/2026 a día de hoy 22/05 no ha llegado pero es que no me cobraron 1 reloj sino dos relojes. Envías email al único que te ofrece el chat y te viene de vuelta y mientras no te lleguen nos e pueden devolver con lo cual me han timado 130€

2026年4月27日
自発的なレビュー
5つ星のうち1の評価

Sito truffa

Sito truffa, ordinato un mese fa dei prodotti mai arrivati. Ho provato a mandare mail alla mail che indicano come assistenza e risulta inesistente

2026年3月17日
自発的なレビュー
5つ星のうち1の評価

I do not recommend

I am very disappointed with the level of customer service I have experienced. I have sent several emails regarding my issue and have received no response at all. Being ignored as a customer is extremely frustrating and unprofessional.

I expected at least a simple acknowledgment or update, but instead my messages seem to be completely disregarded. Good customer service should include clear communication and timely responses, which unfortunately has not been the case here.

2026年3月2日
自発的なレビュー
5つ星のうち5の評価

Sito truffa da segnalare

Sito truffa da segnalare alle forze dell’ordine.
Articolo pagato e mai arrivato
Ho acquistato un maglione a dicembre 2024 e non è mai arrivato, nonostante numerose e-mail e anche il pagamento di una ulteriore spedizione legata all’ipotesi del numero civico errato. Il maglione alla fine non è mai arrivato, nessun rimborso e’ stato possibile inoltre non vi è alcuna possibilità di parlare con un call center ne’ di interagire in maniera diretta con l’ufficio clienti.
Nonostante la mia rinnovata richiesta di rimborso a seguito della loro risposta alla recensione, nulla è arrivato. Mi rivolgerò alle associazioni di tutela dei consumatori.

2025年12月4日
自発的なレビュー
5つ星のうち1の評価

Poor service

Everything I ordered was to small although I ordere the biggest size, that not the real issue tho, the issue is that I can’t return the order!!

Bonjour Robin!
Your return request RMA9918802 for order #OM6972 was canceled.
Cancellation reason: Canceled to your request

Invalid phone number. Please provide us with the correct one.

Do you need help? Reply to this e-mail to contact our after-sales service!

Thank you,
WEAR OLD MONEY

They say I cancelled my return.. and never said anything else. I cannot get in contact with them, no answers, no help.. 400€ gone,. I can’t wear the stuff.. so disappointing

2026年2月26日
自発的なレビュー
5つ星のうち1の評価

1 Stern nicht Bestellen

1. Bestellung viel zu spät geliefert
2. Kommunikation absolut mangelhaft.
3. Ware weicht stark von den Bildern ab (Farben stimmen nicht ansatzweise)
4. Qualität passt nicht Fäden nicht gescheit versäubert, Reißverschluss nicht passend genäht etc.
5. Support Seite auf Internetseite führt zu nichs bei Rückgabe/ Erstattung
6. Als letztes großen wurden auch teiwleise falsch geliefert.

#OM7170

2026年2月12日
自発的なレビュー
5つ星のうち1の評価

Truly awful

Truly awful, clothes don't fit and are dirty, made from really cheap materials and don't look anything like the pictures. They also will not allow you to return anything even though they advertise a return policy. I sent photos and kept up communication then they just stopped talking and they do this deliberately to steal your money. Do not buy from this company as they will steal your money and not allow you to return anything.

2026年2月10日
自発的なレビュー
5つ星のうち1の評価

Refund Withheld Despite Proof of Return

I returned my item and requested a refund. Wear Old Money claim they never received it, which is untrue.

I have Royal Mail tracking proof showing the return was delivered on 30/12/2025.
Tracking reference: LE044968115GB

After I provided this proof, they stopped replying and still haven’t issued a refund.

I have given them 14 days to refund, as advised by my lawyer. If this is ignored, I will proceed with legal action.
Judging by the number of similar reviews here, this appears to be a pattern of poor behaviour.

Avoid.
customer number : OM6816

2025年12月5日
自発的なレビュー
Wearoldmoney ロゴ

Wearoldmoney からの回答

Hello,

Thank you for bringing this to our attention, and we’re very sorry for the frustration this has caused.

We take situations like this seriously, especially when tracking shows a parcel as delivered. If there has been a breakdown in communication after you shared the proof, we sincerely apologise.

We will check the case again and sort this out as soon as possible.

This is not the experience we want to provide, and we appreciate you giving us the opportunity to look into this properly.

The support team

5つ星のうち1の評価

TERRIBLE SCAM

TERRIBLE SCAM - do not buy

This company is outright scamming people. I made my order, the hat arrived folded, damaged, no box. I contacted customer service who ignore my request for a refund and reply over and over with the same message ‘please send photos’ then they do not respond. READ CAREFULLY - in every answer on trust pilot, they try to excuse themselves and blame the customer or communication or delivery or say that ‘it is outside of the terms time for refunds’ they purposely delay people and do not communicate under legal regulations. They will probably try and come and do that on my review so I am pre empting them now. Do not reply with some jargon as you have STOLEN my money! Watch out for these fraudsters at all costs

2026年2月4日
自発的なレビュー
Wearoldmoney ロゴ

Wearoldmoney からの回答

Hello,

We’re truly sorry to read this and understand how upsetting this situation has been for you.

We want to be very clear that we do not ignore refund requests intentionally, nor do we keep customers’ money unfairly. When we ask for photos, it is required so we can document damage with our logistics team and resolve the case correctly.

That said, we apologise if communication felt repetitive or delayed — this is not acceptable and we take this feedback seriously.

The support team,

5つ星のうち1の評価

Scam

Cheap Quality and 20€ fee for returning one item. The customer service is 👎🏻

2026年2月2日
自発的なレビュー
Wearoldmoney ロゴ

Wearoldmoney からの回答

Hello,

We’re really sorry to hear that your experience didn’t meet expectations.

We understand how frustrating return fees can feel, especially if you were unhappy with the quality. This is not the experience we want for our customers, and your feedback has been shared internally so we can improve both our products and our support.

The support team!

5つ星のうち1の評価

Poor quality

Poor quality. The seams are visible everywhere and the stitching is badly done. The products do not look like the pictures. There are no labels or product information included.

Sizing is a major issue – it seems like they have no concept of standard sizes. I waited one month for my order, and when it arrived in the wrong size, I had to pay €10 just to return it.

Worst customer experience I’ve ever had. Avoid this shop.

2025年12月13日
自発的なレビュー
Wearoldmoney ロゴ

Wearoldmoney からの回答

Thank you for sharing your feedback. We’re truly sorry to hear that the product did not meet your expectations in terms of quality and sizing, and that the overall experience was disappointing.

Sizing and quality consistency are matters we take seriously, and your comments have been shared with our quality control team for further review. We also regret the inconvenience caused by the delivery time and the return process.

We would appreciate the opportunity to assist you further and see how we can improve this situation. Please feel free to reach out to our customer support team directly with your order details.

5つ星のうち1の評価

AVOID!! They will never refund you.

Ordered the wrong suit by mistake. I emailed to cancel straight away after ordering.
They acknowledge the cancellation. But weeks later, with no refund, I was getting 'item dispatched' emails.
And then failed delivery attempt emails.
I emailed customer service again, asking why I was getting these and where my refund was. This is now weeks later.

Their reply was simply, We tried to cancel the order but couldn't. You must return the order to now receive a refund!!!
Very upsetting to hear that even if you cancel your order less than an hour after making it, you now need to pay shipping to return it.

To make matters worse, the package was never delivered. I told them, but they refused to accept that it was lost and have now stopped replying to my emails. Me = -£240

2025年9月28日
自発的なレビュー
Wearoldmoney ロゴ

Wearoldmoney からの回答

We’re very sorry to read about your experience and understand how frustrating this situation must have been. We sincerely apologize for the confusion regarding the cancellation and the subsequent notifications you received.

Once an order has entered the processing stage, cancellation is unfortunately no longer possible, which is why a return is required for a refund, in line with our terms. That said, we are concerned to hear that the parcel was never delivered and that your follow-up emails went unanswered. This is certainly not the level of service we aim to provide.
We kindly ask you to contact us again directly with your order number so we can urgently review the delivery status and work toward a resolution. Thank you for bringing this to our attention.

5つ星のうち1の評価

Ein Scam

Schade, dass ich die Bewertungen nicht früher gesehen habe . . . Wearoldmoney ist ein Scam! Die Klamotten kamen deutlich zu spät, die Größen haben nie und nimmer gepasst, die Verarbeitung war schlecht. Jetzt versuche ich mein Geld zurück zu bekommen, was sich als extrem schwierig erweist. Ich rate: Hier nicht bestellen!

2025年11月27日
自発的なレビュー
Wearoldmoney ロゴ

Wearoldmoney からの回答

Guten Tag,

es tut uns sehr leid zu hören, dass Sie mit Ihrer Bestellung unzufrieden sind. Für diese entstandenen Umstände und Ihre enttäuschende Erfahrung möchten wir uns aufrichtig entschuldigen. Das entspricht in keinem Fall unserem Anspruch an Qualität und Service.

Damit wir Ihren zurückgesendeten Artikel sowie Ihren Fall genau prüfen und weiterverfolgen können, bitten wir Sie, uns Ihre Bestellnummer mitzuteilen. Sobald wir diese Information erhalten haben, werden wir den Vorgang umgehend überprüfen und uns schnellstmöglich bei Ihnen melden.

Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben. Wir danken Ihnen für Ihre Geduld.

Mit freundlichen Grüßen

5つ星のうち1の評価

Hab nach Wochen eine Hose erhalten

Hab nach Wochen eine Hose erhalten, allerdings nicht die bestellte Größe 34, sondern 29, Umtausch nur , wenn Du für die richtige Größe nochmals bezahlst.Betrüge- Finger weg
Bestellnummer:#OM6487- wenn das von Wear old Money liest

2025年11月17日
自発的なレビュー
Wearoldmoney ロゴ

Wearoldmoney からの回答

Sehr geehrter Leszek,

vielen Dank für Ihre Bewertung. Wir entschuldigen uns für die Unannehmlichkeiten. Nach Überprüfung Ihrer Bestellung sowie der zurückgesendeten Ware ist auf unserer Seite alles korrekt.
Falls Sie weitere Unterstützung benötigen, steht Ihnen unser Support-Team jederzeit zur Verfügung.

Mit freundlichen Grüßen,
Wearoldmoney Support Team

5つ星のうち1の評価

Fake Unternehmen !

Ich habe letztes Jahr eine Bestellung im Wert von 90 € aufgegeben und nie etwas erhalten.
Ich habe mehrmals E-Mails geschrieben, aber nie eine Antwort oder Rückerstattung bekommen.

Also Finger weg !
Ware nie angekommen, kein Kundenservice, kein Geld zurück.

2024年12月20日
自発的なレビュー
Wearoldmoney ロゴ

Wearoldmoney からの回答

es tut uns sehr leid zu hören, dass Sie Ihre Bestellung nicht erhalten haben und keine Rückmeldung bekommen konnten. Das entspricht selbstverständlich nicht unserem Standard.
Bitte kontaktieren Sie uns erneut unter contact@wearoldmoney.com
mit Ihrer Bestellnummer, damit wir Ihren Fall sofort prüfen und eine passende Lösung (Ersatz oder Rückerstattung) veranlassen können.

Vielen Dank für Ihre Geduld und Ihr Verständnis.
Mit freundlichen Grüßen,

5つ星のうち1の評価

è un sito truffa state attenti non vi…

è un sito truffa state attenti non vi arriverà mai nulla e butterete i soldi , è inutile che gli continuate a scrivere non risponderanno mai

2025年10月24日
自発的なレビュー
Wearoldmoney ロゴ

Wearoldmoney からの回答

Siamo sinceramente dispiaciuti per la sua esperienza negativa. La assicuriamo che non siamo un sito truffa e che il nostro team è disponibile per risolvere qualsiasi problema.
La preghiamo di scriverci a contact@wearoldmoney.com
con il numero dell’ordine, così potremo verificare e offrirle una soluzione il prima possibile.

Grazie per la comprensione.

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