My dog will only take his heart medication in one particular treat - The Webbox chicken sticks. I can't often find these locally so, decided to look online. It was so easy to place order and they ar... もっと見る
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Great products and good prices but sadly let down on delivery by DPD who claimed they’d ‘missed’ me when they didn’t even knock at my door - I stayed in all day waiting for them. I would suggest chang... もっと見る
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Someone recommended getting these Lick e Lix for a treat for our Persian, now 13. He goes MENTAL for them. In fact he’s taught us to follow him to the drawers we keep them in and he Meows to demand... もっと見る
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Excellent service. My only comment would be that they could review their packaging, I ordered 8 webbox boxes. They came in 8 very large boxes, but each box could have fitted 2-3 webbox boxes. That... もっと見る
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企業情報
当該企業による記述
You know that face they make when something is really, really good? That's what we make everything for. Webbox has been making irresistible treats, complete meals and toys that pets love for over 33 years. Great quality, real value, and a whole lot of happy pets along the way. Real bonds. Real routines. Real pets. That's what we're here for.
連絡先
Pets Choice Ltd, Brentwood House, Whitebirk Industrial Estate, Lower Philips Rd, , BB1 5UD, Blackburn, 英国
- info@petschoice.co.uk
- webbox.co.uk
4.6
優良
460件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 76％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Easy website to order from
Easy website to order from. Quick despatch and super quick free delivery.
2026年8月12日
Webbox Pet Food からの回答
Hello!
Thank you very much for sharing your feedback.
We're delighted to hear you were pleased with the order process and the service received.
Thank you so much for choosing to shop with us.
Best wishes,
Webbox
Came a lot quicker than I expected
Came a lot quicker than I expected. The fussy dogs are enjoying eating them
2026年8月11日
Webbox Pet Food からの回答
Hello Robert,
Thank you very much for sharing your feedback.
We are delighted to hear you and your dogs were pleased with your order and the service received.
Thank you so much for choosing to shop with us. 🐶
Best wishes,
Webbox
Food and treats tgar my fussy feline…
Food and treats tgar my fussy feline furbaby cannot resist.
2026年8月11日
Webbox Pet Food からの回答
Hello!
Thank you very much for taking the time to share your feedback.
We are so pleased to hear you and your cat are happy with your order. 😻
Thank you for choosing to shop with us.
Best wishes,
Webbox
Easy to find products online
Easy to find products online. Received my order very quickly. Would recommend.
2026年8月11日
Webbox Pet Food からの回答
Hello Veronica,
Thank you very much for taking the time to share your feedback.
We are so pleased to hear you were happy with the order process and the service received.
Thank you for choosing to shop with us.
Best wishes,
Webbox
Webbox Pet Food からの回答
Hello Linda,
Thank you very much for taking the time to share your feedback.
We are delighted to hear you were pleased with your order and the service received.
Thank you for choosing to shop with us.
Best wishes,
Webbox
Reliable and affordable
Got exactly what I needed at a good price and delivered within a couple of days after ordering
2026年8月4日
Webbox Pet Food からの回答
Hello Mary,
Thank you so much for taking the time to share your feedback.
We are so pleased to hear you were happy with your order and the service received.
Thank you very much for choosing to shop with us!
Best wishes,
Webbox
Webbox Pet Food からの回答
Hello Christie,
Thank you very much for sharing your feedback.
We are so pleased to hear your daughter was happy with her order and the service received.
Thank you for choosing to shop with us. 🐶
Best wishes,
Webbox
A Poor Experience
I ordered cat sticks at full price and received 9 packs with a use by date of a month. I was given a partial refund (the alternative was that I could return them and get ones with a Nov date). The onus is always on the customer to do most of the work in these situation which is not good customer service. There was a platitude of a sorry but no real acceptance that this is not an acceptable practice an no reflection of these extra work the customer is doing to get things resolved.
When I buy cat sticks elsewhere I get ones with 6 months plus expiry, often a year plus buying from here was no cheaper. Not a good experience and one I will not repeat.
2026年8月10日
Webbox Pet Food からの回答
Hi Alexandra,
Thank you for sharing your feedback.
We are always concerned to receive poor feedback, so the Consumer Care Manager for Pets Choice has reviewed the correspondence between you and our consumer care team to see if there is anything we need to consider to improve our service.
As the agent you dealt with advised, we were so sorry to hear of the picking error. We remedied the issue as soon as we had photographic evidence to aid with our investigation.
Please be assured that we take all consumer feedback extremely seriously, however, in this instance our consumer care team did everything they could to resolve the issue fully, and in a timely manner.
We are sorry for the inconvenience and disappointment caused.
Best wishes.
Webbox
Webbox Pet Food からの回答
Hello,
Thank you very much for taking the time to share your feedback.
We are delighted to hear you were pleased with your order and the service received.
Thank you for choosing to shop with us and being a valued customer.
Best wishes,
Webbox
It was easy to order and very quick …
It was easy to order and very quick delivery and my cat loves the items
2026年8月9日
Webbox Pet Food からの回答
Hello Susan,
Thank you very much for taking the time to share your feedback.
We are so pleased to hear you found your order easy to place and that you were happy with the service received.
Thank you very much for choosing to shop with us! 😻
Best wishes,
Webbox
All was fine except the packets were…
All was fine except the packets were not in a box so it has made them more difficult to store.
2026年8月9日
Webbox Pet Food からの回答
Hello Mr Rigg,
Thank you very much for sharing your feedback.
Please be assured that we will share your comment with our team.
Thank you for choosing to shop with us.
Best wishes,
Webbox
Easy to order and pay.
Easy to order and pay.
Parcel packing needs work though, huge box for a relatively medium order and nothing to protect it, so some tins dented
2026年8月3日
Webbox Pet Food からの回答
Hello,
Thank you very much for taking the time to share your feedback.
We're delighted to hear you were pleased with the order process. Please be assured that we will share your comments about the order packaging with our team.
Thank you for choosing to shop with us.
Best wishes,
Webbox
Good qualty with speedy delivery
Good qualty with speedy delivery. Will be ordering more for our Daschund (Eva) who loves it.
2026年8月7日
Webbox Pet Food からの回答
Hello Melvyn and Eva,
Thank you so much for taking the time to share your feedback.
We are so pleased to hear your were both happy with your order and the service received.
Thank you for choosing to shop with us. 🐶
Best wishes,
Webbox
Webbox Pet Food からの回答
Hello Steven,
Thank you very much for sharing your feedback.
We're delighted to hear you were pleased with your order and the service received.
Thank you for choosing to shop with us.
Best wishes,
Webbox
lik-e-lix yogurts
Our cat loves the lik-e-lix yogurts, makes giving her the daily medicine so much easier. Quick delivery too
2026年7月16日
Webbox Pet Food からの回答
Hello Mike,
Thank you very much for sharing your feedback.
We're delighted to hear you were pleased with your order and the service received.
As pet owners ourselves, we know how challenging it can be to administer meds, so we are delighted to help.
Thank you for choosing to shop with us.
Best wishes,
Webbox
This is an amazing product
This is an amazing product. It really does grow over 2 days though this freaky hot weather we are having did help. I plotted the growth over 4 days plus had a very satisfied customer!
2026年8月14日
自発的なレビュー
Webbox Pet Food からの回答
Hello Shirley,
Thank you for sharing your feedback. We are delighted to hear you were happy with your order.
Thank you for choosing to shop with us.
Best wishes,
Webbox
we have a wonderful rescued persian…
we have a wonderful rescued persian that absolutely loves your products . easy ordering
swift delivery
2026年8月5日
Webbox Pet Food からの回答
Hello Mrs Dalby,
Thank you so much for taking the time to share your feedback.
We're sure your rescue Persian is beautiful! What an amazing thing to do.
We're delighted to know you were happy with your order and the service received. We're so pleased to have a fan of our products.
Best wishes,
Webbox
Grear choice of Weebox products
Grear choice of Weebox products. My 3 cats absolutely love them. Used to buy them in tow , but so much easier to do on line. Will definitely buy again.
2026年8月5日
Webbox Pet Food からの回答
Hello Katrina,
Thank you so much for taking the time to share your feedback.
We're delighted to know you were happy with your order and the service received. We're so pleased to have your cats as fans of our products and that you found us online.
Thank you for being a valued customer 😻
Best wishes,
Webbox
Quick delivery
Quick delivery, can’t find these catnip lollipops anywhere now in supermarkets so buying them direct from webbox will be my new go to place for future purchases, our cat is more than happy too.
2026年8月6日
Webbox Pet Food からの回答
Hello Mrs Powell,
Thank you so much for taking the time to share your feedback.
We're delighted to know you were happy with your order and the service received. We're so pleased to have your cat as a fan of our products and that you found us online.
Thank you for being a valued customer 😻
Best wishes,
Webbox
Webbox Pet Food からの回答
Hello Sairey,
Thank you so much for taking the time to share your feedback.
We're delighted to know you were happy with your order and the service received.
Thank you for being a valued customer!
Best wishes,
Webbox
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