The guys there were really friendly and accommodating. The entire process was less than an hour and a half. We left with a check that we were satisfied with.
企業が回答しました
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レビュアーのコメントを見てみましょう
Brent was very friendly and helpful with explaining the process of appraising my vehicle. He didn’t pressure me to make a decision. I went to two places to get my vehicle appraised prior to going to... もっと見る
企業が回答しました
From the minute we walked into the office we were asked if we needed water or coffee. Joe explained everything that he was going to do to evaluate our car both professionally and thoroughly. He was a... もっと見る
My appointment at We Buy Any Car at the Wilmington, DE location was great. Aziza, the Branch Manager was very friendly and courteous. She displayed excellent customer service. She looked over my ve... もっと見る
企業情報
We Buy Any Car® USA - Wilmington, DE について
当該企業による記述
We Buy Any Car: The Fast, Safe, and Fair Way to Sell Your Car
We Buy Any Car removes the stress of private sales and dealer trade-ins. We’ve spent years refining a process that is transparent, hassle-free, and focused on immediate payment.
How It Works in 3 Steps:
- Online Valuation: Find out what your vehicle is worth in seconds.
- Book an Appointment: Pick a date and time that works for you.
- Get Paid: Choose corporate check, ACH, wire transfer, or instant payment via Zelle.
Why Choose We Buy Any Car?
We aren't a dealership—buying cars is all we do. That means no upselling or "fuzzy trade-in math." Whether you have a car, truck, van, or SUV, our expertise ensures a smooth transaction.
- Proven Trust: Join almost 500,000 customers who have sold to us.
- Speed: Most vehicles are purchased in about 1 hour.
- Convenience: Visit one of our 124 local branches or use our mobile buying service.
Get In. Get Out. Get Paid.® - Schedule your no-obligation appointment today!
We Buy Any Car Reviews
当該企業による記述
- Free Online Valuation
- Get an instant free online valuation for your car by visiting our website.
- Hassle-Free Experience
- Selling your car shouldn't be stressful which is why we make it easy to sell your vehicle without the aggravation and anxiety of trading in or selling privately.
- Fast, Secure Payment
- We offer fast payment on the spot. In as little as 30 minutes, you’ll have a check in hand that you can cash right away, same day.
We Buy Any Car Guaranteed
Sell Your Car Fast, Safe, Fair in Under 1 Hour
Selling your car? We Buy Any Car guarantees to buy it fast, safe and fair without the hassle of trading in or selling privately.
連絡先
4800 Kirkwood Hwy, Suite A, 19808, Wilmington, DE, 米国
- (302) 613-4078
4.8
優良
774件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Amazing service
The representative was very professional and gave fair pricing for our car
2024年12月31日
Friendly and great customer service.
2024年12月29日
Great Experience
We had a great experience with Joe! He was very helpful, the process was easy, and we left very happy with our decision to use We Buy Any Car!
2024年12月27日
自発的なレビュー
Sell Your Car Quickly
Azziza made the process very easy. I sold my car in @ 1 hour and was on my way!
2024年12月11日
Great Serice from the Manager
I had quick and quality service from Christian. He know what he was doing, was accurate in how long it would take and very fair with the offer made.
2024年12月12日
Christian did a great job and made the…
Christian did a great job and made the process very easy and i will surely recommend your services to friends, family and otherwise. Thank you …
2024年12月6日
I was shocked how you devalued my car…
I was shocked how you devalued my car nit picking every scratch saying I needed a new tire when I bought all my tires at the same time, saying the engine was missing when it does not. Thie offer was originally $2590 it wound up being $1000. Give me a break.
2024年12月7日
We Buy Any Car® USA - Wilmington, DE からの回答
Update 12/13/2024 - Thanks for taking time to speak with Area Manager Brent about your customer service experience Andrew. We hope Brent was able to fully address your concerns and restore your faith in webuyanycar.com. If you need any additional help from us, you can reach our Customer Experience Team at corporate by emailing customerfeedback@webuyanycarusa.com.
----------------------------
Hi Andrew and thank you for choosing webuyanycar.com to sell your Chevrolet Captiva. Thanks also for taking time to rate the customer service experience provided by our team in Wilmington, DE. We apologize that we fell short of a five-star experience.
As you note, there were problems with the vehicle. The issue with the engine misfiring was diagnosed by the vehicle and we're happy to share the report to back up the honesty and integrity of our team. Like any professional buyer, we ran standard OBD2 diagnostic checks, and the vehicle reported the following fault code:
P0300 Random/Multiple Cylinder Misfire Detected
With an AWD vehicle, power is delivered in different ratios from the front and rear tires, and they wear differently. This is why mechanics recommend rotating tires at every inspection to help equalize the wear for safety. Our readings were all on the low side, but two exceeded the minimum we regard as fair wear and tear.
We're not concerned about minor damage, but bigger items like poor previous repairs on the tailgate, hood, and driver's side door, plus the torn driver's side seat do impact the resale value and must be accounted for in our offer.
Despite the issues with your car, I'm pleased to see we were able to make you an offer you were happy to accept, and we'd love to know how we could have done better in the circumstances. Area Manager Brent will be handling your complaint personally and will be reaching out to you directly today.
Thank you for letting us know that our team fell short of your expectations. We value every opportunity to improve our service and will do everything we can to fully address your concerns and restore your faith in webuyanycar.com.
Warmest regards,
Jeremy, on behalf of webuyanycar.com
Joseph M
Joseph M. did a fine job of reviewing my car and informing me about the factors that affect WBAC's ultimate offer. Joseph was personable, easy to talk with, and very willing to answer my questions and address my concerns. He provided excellent service and I'm satisfied with the amount paid.
2024年12月6日
I had my car looked at and was disappointed
I had my car looked at and was appraised at $6936...I was perplexed and said I may consider $7000. My response was they could not come up $64 . I was offered significant more for trade.....This is not all of that and a bag of chips...My suggestion go elsewhere!
2024年12月4日
自発的なレビュー
We Buy Any Car® USA - Wilmington, DE からの回答
Hi Paul. We made you a great offer and forgave damage which was not disclosed online. Carvana will not negotiate and neither will CarMax. We honored the offer we made online and are not sure how we could have done better here but we will reach out to discuss.
Our leadership team has made many attempts to reach you regarding this issue. We would love to work with you 1-on-1 to learn more about your experience. Please reach out to customerfeedback@webuyanycarusa.com and we will gladly start a conversation.
Warmest regards,
Mike, on behalf of webuyanycar.com
The lady was very polite and did her best.
The lady was very polite and did her best to give me as much money as possible for my beautiful Challenger RT with 68,000 miles on it. But due to the car being in total status due to me being rear ended and problems with my insurance carrier at the time GEICO. I was screwed by this insurance company for there own gain instead of focusing on there customer which is another issue that had nothing to do with We by any Car company. They did there best for me.
2024年11月30日
Joe was really great from start to…
Joe was really great from start to receiving a check for our car!
Great guy, great experience. Joe was the consummate professional.
2024年11月24日
Christian was courteous
Christian was courteous, thorough, and expeditious in closing the deal.
2024年11月14日
Christian Wallace was patient and very…
Christian Wallace was patient and very helpful. He explained how everything would work thoroughly and made sure I was comfortable with the process.
2024年11月10日
Quick and easy as 1 2 3!!
2024年11月6日
A huge thank you to Christian for…
A huge thank you to Christian for making this process painless!
2024年11月3日
Fast and easy
2024年11月3日
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