An overall fantastic experience at the Exeter branch! We only went in to look and weren't sure what to expect, but the service was top-class from start to finish. Summer gave us a wonderful welcome an... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I spent several hours picking out dresses. Jos was really patient with me and really caring. She listened to everything i said and paid attention with strong detail. I couldn't have had a more positiv... もっと見る
企業が回答しました
I had a wonderful experience with Grace! She was so comfortable to be around, was so smiley and positive and made me feel incredibly special and cared for. She helped me find my wedding dress and I fe... もっと見る
企業が回答しました
I had the most wonderful experience at this wedding dress shop. Zuzanna was absolutely amazing and made finding my dress such a special and memorable moment. She was kind, patient and really listene... もっと見る
企業が回答しました
企業情報
当該企業による記述
At WED2B Exeter, we want to make sure that each bride who visits us has the best possible experience while looking for her perfect dress. We have hundreds of wedding and bridesmaids' dresses for you to try in our beautifully spacious Exeter store, as well as comfortable changing rooms with an area for friends and family to sit and offer their opinions. Our friendly staff are always on hand with helpful tips and advice. Our Exeter Store Manager and her team look forward to helping you find your dream wedding dress.
Why choose wed2b
当該企業による記述
- 60 Stores throughout Europe
- wed2b is the UK’s largest bridal retailer with 40 stores across the UK and 20 in Europe. Each of our stores are stocked with hundreds of dresses in sizes 6 to 30 to take home the same day, priced from £499 to £999.
- No appointment neccessary
- We don’t offer appointments- browse and try on dresses without the need to book in advance! Our expert bridal consultants are in stores waiting to help you find the perfect dress.
- We are the bridal experts
- With over 15 years of experience, at wed2b we are dedicated to offering our brides an expert bridal consultant service as well as a wide choice of designer wedding dresses that are ready to try on in your own size!
Premium wedding dresses for less
On average our prices are 40% lower than other boutiques
Our aim has always been to give brides the same amazing customer experience that traditional bridal boutiques offer, but with lower price points. We exclusively offer wedding dresses from premium designers that you won’t find in any other boutique. Our designers never compromise on quality and work hand-in-hand with the same global wedding dress manufacturers that the world’s best-known bridal designers also use. Their fabrics, construction, detailing and finishes are second to none
連絡先
1st Floor, 60 Haven Road, EX2 8DP, Exeter, 英国
- 01392 347002
Your perfect wedding dress awaits!
4.6
優良
49件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
sorry but it wasn't the experience i…
sorry but it wasn't the experience i expected. i felt rushed, and like a burden and like they couldn't be bothered to deal with me
2026年1月6日
wed2b - Exeter からの回答
We are so sorry to hear about your recent experience in our store, as a company that strives for customer satisfaction, this is certainly not what we would like to hear. We set a very high standard for ourselves, and we are truly sorry to hear that this standard was not met during your most recent visit with us. If you wish to discuss your visit in more detail, please do reach out to customercare@wed2b.com where we will be here to support you. Kind regards, wed2b
wed2b - Exeter からの回答
Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b
I visited the Exeter Wed2b store today…
I visited the Exeter Wed2b store today and my bridal expert was Zuzanna. From the beginning, she was absolutely amazing and I couldn’t have asked for someone better. Her attention to detail and friendliness made not only my experience perfect, but my bridal party’s experience enjoyable. Adding on extras to make my dress perfect made me trust her vision, and I loved all her ideas. She made me feel comfortable, heard and relaxed. I wasn’t expecting to leave with my dress, but she brought my vision to life and I’ve come home with my dress and all the extras to come with it. Thank you so much Zuzanna for an amazing experience 🩷
2025年12月14日
自発的なレビュー
wed2b - Exeter からの回答
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b
Lou was fantastic!!!
Lou was fantastic, took everything I said into consideration and found me a beautiful dress and accessories for my big day! Nothing was too much trouble.
2025年12月7日
自発的なレビュー
wed2b - Exeter からの回答
Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b
The assistants were very attentive and…
The assistants were very attentive and helpful (Exeter and Bristol). I felt so special and found my perfect dress.
2025年10月30日
wed2b - Exeter からの回答
Thank you so much for taking the time to share this lovely review. It means so much to us when we hear such great comments from our wonderful brides, about how our team have done an incredible job assisting you on your bridal journey! Best Wishes, wed2b
Positive in the moment, but be wary
I liked the optimism of the team and their ability to pick dresses in line with what you liked or didn’t like.
However upon reflection, when making the most important decision, I felt like I was persuaded and that information was withheld.
The dress I have purchased is obviously too small. Furthermore, upon purchase the returns policy was not explained or highlighted to myself or my mum. Had this been done, we likely wouldn’t have made the purchase as now I have a dress I regret purchasing that is too small and will require significant alterations at a cost which is difficult to afford. Due to the returns policy being exchange only, it has put a cloud over the whole dress buying experience and I feel we were mislead.
2025年11月9日
自発的なレビュー
wed2b - Exeter からの回答
Thank you for sharing your feedback. Our bridal consultants always strive to provide the best guidance to ensure every bride feels confident and comfortable on her special day. Your experience matters to us, and we’d welcome the opportunity to discuss this further. Please get in touch with our Customer Care team at customercare@wed2b.com if you'd like to discuss your visit and for us to assist you. Kind regards, wed2b
Staff was helpful and nice
2025年11月6日
wed2b - Exeter からの回答
Thank you for your kind review, and for coming to see us! We wish you all the best for your big day 💖 Best wishes, wed2b
I had the most amazing experience at Wed2Be EXETER
I had the most amazing experience at wed to be in exeter! I had the wonder Jade who was just perfect! She sawy vision of the perfect dress and it’s exactly what I walked away with ✨
I can’t thank her enough for being so accommodating and wonderful through out 💕🙌🏼
2025年11月1日
wed2b - Exeter からの回答
Thank you for sharing this incredible review with us, we are so pleased to hear that you had a magical time in store. We wish you the very best with the rest of your wedding planning. Best wishes, wed2b
Wonderful experience.
Wonderful experience.. lots of choice and designs.. no rush no pressure … plenty of time to try on dresses and advice as needed ..
would highly recommend
2025年6月28日
wed2b - Exeter からの回答
Thank you so much for your recommendation - we are so happy to hear that we were able to give you the 5-star service that you deserve! We wish you all the best for your special day 😊 Best Wishes, wed2b
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。