Wern Wood Timber Merchants ロゎ
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Wern Wood Timber Merchants レビュヌ 

171
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TrustScore 5段階評䟡の4.5

4.5

材朚店
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5぀星のうち5の評䟡

Required decking boards and joists for a home project. Ordered the materials from Wern Wood. Price wasn't over expensive and the quality was perfect for the job. Delivery was prompt and delivery staff... もっず芋る

5぀星のうち5の評䟡

Can't fault this company at great prices on wood and materials fixings etc great delivery service. Had to ring to add to order customer service was brilliant 5 stars ⭐⭐⭐⭐⭐ will be new supplier of wood... もっず芋る

5぀星のうち3の評䟡

No contact when was being delivered as they said would left messages and talked to them number of times will call back didn't said would have by set date after chasing on contact again didn't turn u... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Always a pleasure deal with both on the sales line and with the delivery drivers. Drivers are very helpful in helping to move the order to convenient locations which is very appreciated.

䌁業情報

  1. 材朚店
  2. DIY甚品店
  3. ガヌデン センタヌ
  4. 造園甚品店
  5. 合板提䟛業者
  6. 朚工现工甚品店

圓該䌁業による蚘述

Wern-Wood is an independent timber merchant serving South Wales, supplying high-quality timber, fencing, decking, and building materials to both trade professionals and DIY customers. With a strong focus on value, availability, and reliable service, Wern-Wood is committed to offering competitive pricing, including a Price Match Promise on like-for-like products. Customers can benefit from a convenient next working day delivery service, with the option to select a preferred delivery date at checkout, as well as Click & Collect from the yard. Orders are handled by an experienced team who understand the demands of building projects and aim to provide a straightforward, dependable service from order to delivery. Wern-Wood combines traditional merchant values with a modern, customer-focused approach, making it easier to source the right materials quickly and with confidence.

連絡先

4.5

優良

TrustScore 5段階評䟡の4.5

171件のレビュヌ

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4.5

すべおのレビュヌ

(171)

過去12か月のレビュヌ数: 97件

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5぀星のうち3の評䟡

Long wait for delivery date

Long wait for delivery date, email sent said delivered ,before driver was dispatched.

2025幎8月29日
Wern Wood Timber Merchants ロゎ

Wern Wood Timber Merchants からの回答

Thanks for your review, Mr Densumbe — we appreciate you taking the time to share it.

Sorry to hear there was a delay and confusion around the delivery notification — that’s not how it should work. We’ve since made improvements to how delivery updates are handled to avoid that kind of issue.

Thanks again for your order and your feedback.

5぀星のうち3の評䟡

No contact when was being delivered as


No contact when was being delivered as they said would left messages and talked to them number of times will call back didn't said would have by set date after chasing on contact again didn't turn up had to call and chase again
But when did get here very helpful delivery driver and wood seems good but nit fitted yet due to delivery delays

2025幎7月29日
Wern Wood Timber Merchants ロゎ

Wern Wood Timber Merchants からの回答

Thanks for your review, Robbie — we appreciate you taking the time to share it.

Sorry the delivery and communication didn’t go as they should have at the time — that’s not the standard we aim for. We’ve since made improvements to how we manage delivery scheduling and updates, so feedback like this has helped shape that.

Glad to hear the driver was helpful when it arrived and that the timber looked good.

Thanks again for your order and your feedback.

5぀星のうち5の評䟡

Excellent - wood cut exactly

Very highly recommended! Purchased some marine plywood and they agreed to make a cut in it to my specified dimensions. This was done perfectly down the the millimetre and the wood slotted in easily to its intended spot. Very happy with your service (easy to text chat with via Whatsapp too) Many thanks to you!

2025幎7月11日
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